Country Inn & Suites By Carlson, Columbus-Airport, OH

I was there on business was close to where my function was. Breakfast was pretty good considering it was included with the price of the room, nothing spectacular but did the job.

This is a typical mid-price chain targeting vacation/business travelers. The desk staff was very friendly and the hotel was clean BUT WHERE DID THE MAIDS GO?? We came in on Thurs and left on Sunday. The bathroom wasn't cleaned during our entire stay except to replace some towels on Sat. Maid missed room entirely on Fri. Maid did leave a roll of toilet paper but she took the roller to mount the roll!! We rented a second room for family and the towels were not replaced in their room. (total of 5 nights between both rooms) On checkout, asked for manager and was told he would be in later that day and would call us about room problems. No call received, but I haven't checked my credit card to see if any room adjustment was made. Other than the lack of maid service, the hotel was a good value, clean and well maintained. The included hot breakfast was the usual plastic biscuits and gravy, hardboiled eggs, etc. My "don't stay" is based entirely on the maid problems.

Staff is really nice & hotel is clean. Only thing that bothered me was that I was in a non-smoking room...surrounded by non-smoking rooms...and could definitely smell smoke when someone lit up.

I chose this hotel based on location to airport, this was great and they supply a shuttle as well. I liked the idea that I was able to pay a little extra to leave my vehicle parked at hotel during 12 day vacation. Only negative item was that I requested a wake up call, never received. When I questioned at check out, they stated they called the wrong room. Made us run very late to leave for airport that morning.

in regards of the price we paid, no complaints! team friendly and professional, room clean, internet for free..... only small disclaimer is the beakfast..., buffet is prety poor...!!! but we survived :)

I immediately felt good about this hotel because a room was ready when I arrived in town 2 hrs before check in time, and the front desk was flexible. The shuttle service relieved my concerns about making it to an early morning flight, as I was able to return my rental car ahead of time and shuttle to and from the hotel, free from hassles. The biggest nice surprise was a warm pool (Not even other Country Inn and Suites do that!) Cool water is best for laps, but hotel pools are smaller, and most people like it warm. I like it that the pool is open until midnight, and it was not crowded. The pool deck area with tables and chairs is a nice atmosphere for visiting with family or even sharing a card game with other friendly hotel guests. ...And gotta mention the cookies made there at the hotel. They're really good! I was at the hotel only overnight, mainly to catch a flight. In general, the employees were content and reflected that to the customer. A little more enthusiasm from one or two of them would set the hotel apart (but maybe I'm looking for small town hospitality in a big city). I had a fine stay.

room was very clean and staff were very helpful.

Although noisey at times because there were lots of children this visit...it was still a very pleasant stay. Great compliments AGAIN to the housekeeping staff who was sure that I had everything I needed and left my room in more than satisfactory condition. Basically all staff were friendly and courteous.

For the purposes of our visit to see family we are happy with the friendly atmosphere and the breakfast definitely helps.