Sheraton Cleveland Airport Hotel

3 stars
View map of 5300 Riverside Drive, 5300 Riverside Drive, Cleveland, OH 44135

Hotel Overview

Reviewer score
3.9
out of 5
38 reviews
great location to airport

I only stayed one night but the room was clean and the staff was very helpful See full review

  • Margaret G.
  • May 4, 2015
Great Business Hotel

Driving direct were not the best but once I located the property it was really well done. It is... See full review

  • Michael B.
  • Mar 21, 2015
The Sheraton Cleveland Airport Hotel offers many amenities and conveniences to make a traveler’s visit to the Cleveland area easier. Airport specific amenities include flight information board and boarding pass printing station in hotel lobby, and a free airport shuttle. Parking is available for a fee, and pets are welcome.
Rooms
Sheraton Cleveland Airport Hotel has 242 guestrooms, each with neutral decor and Sweet Sleeper bed. Exclusive to Sheraton hotels, and Sweet Sleeper beds have Sealy Posturepedic Plush Top mattress, high-thread-count sheets, and duvet comforter, and are equipped with at least five pillows. Guest rooms feature complimentary wired and wireless Internet access.
Property features
Sheraton Cleveland Airport Hotel, located at Cleveland Hopkins International Airport, offers many amenities and conveniences to make a traveler’s visit to the Cleveland area easier. Flight information board and boarding pass printing station right in the lobby make it easier for travelers to get what they need.

Other amenities include free Wi-Fi in guestrooms and public areas and free shuttle to the airport and other destinations within five miles of hotel. Pets up to 80 pounds are welcome, and guests can request a pet version of the Sheraton Sweet Sleeper bed for their furry friend.

Workout options include the Sheraton Fitness center. All fitness center machines are hooked up to participate in Core Performance program, which allows users to track their fitness. Indoor pool is adjacent to fitness center. Hemispheres Restaurant serves American fare for breakfast, lunch, and dinner.
Highlights
  • Free Wi-Fi
  • Free airport and local area shuttle
  • Smoke-free and pet-friendly hotel
Nearby attractions
  • Cleveland Indians Progressive Field (12.7 mi/20.4 km)
  • Cleveland Browns Stadium (13.7 mi/22 km)
  • Rock and Roll Hall of Fame and Museum (15.8 mi/25.4 km)
Business
  • 13 meeting rooms
  • 22,000 square feet of meeting space
Transportation
  • Free airport and local area shuttle
  • Cleveland Hopkins International Airport (on site)
  • Cleveland Amtrak Station (14 mi/22.5 km)
Policies
  • Parking is available for $10 per day and $20 per day for valet.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Sheraton Cleveland Airport Hotel Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • Pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Pool
Exercise gym
Dining
Bar/Lounge
Restaurant
Services
Business center
Guest laundromat
ATM/Cash machine
Wake-up service
In-Room Safe
Shops/Commercial services
Audio visual equipment
Parking
Parking
Room
Cribs available

Nearby points of interest

  • Cleveland Chinatown: 8.6 mi
  • Gund Arena: 10.7 mi
  • Quicken Loans Arena: 10.7 mi
  • Jacobs Field: 10.8 mi
  • Progressive Field: 10.8 mi
  • FirstEnergy Stadium: 10.9 mi
  • Rock and Roll Hall of Fame: 11 mi
  • Wolstein Center: 11.3 mi
  • The Cleveland Clinic: 13.8 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Sheraton Cleveland Airport Hotel

Overall score

3.9 / 5
5.01.0
38 out of 38
Amenities:
3.8
Cleanliness:
4.2
Hotel staff:
4.4
Comfort:
4.2
Location:
4.4
Value:
3.8

84% would recommend to a friend.

Sort by:
Review of Sheraton Cleveland Airport Hotel

Reviewer score

5
5.01.0
Margaret G.
Business
N/A
May 4, 2015

great location to airport

I only stayed one night but the room was clean and the staff was very helpful

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton Cleveland Airport Hotel

Reviewer score

5
5.01.0
Michael B.
Business
Devon
Mar 21, 2015

Great Business Hotel

Driving direct were not the best but once I located the property it was really well done. It is part of the airport so easy access for business travelers.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton Cleveland Airport Hotel

Reviewer score

4
5.01.0
dagreenret
Business
fort myers
Jan 14, 2015

clev trip

excellent hotel at airport good parking great staff

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Sheraton Cleveland Airport Hotel

Reviewer score

3
5.01.0
Shemp11
Business
Roanoke, VA
Aug 6, 2014

Good but not spectacular

Inside lighting can be improved and bathroom was spartan.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Sheraton Cleveland Airport Hotel

Reviewer score

4
5.01.0
Alley906
Business
Japan
Jul 10, 2014

Excellent

The location is excellent and staff was very friendly. There was a big TV so we enjoyed watching World Cup soccer game. I strongly recommend to stay this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton Cleveland Airport Hotel

Reviewer score

4
5.01.0
Professor Pro
Business
Silver City, NM
Jul 8, 2014

Airport stay

Excellent stay. Remodeled a few years ago (as we understand) and it was very nice. Restaurant was very good. Good technical resources.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Sheraton Cleveland Airport Hotel

Reviewer score

3
5.01.0
cmbeaird
Business
Illinois
Sep 4, 2012

Hard to find

We didn't realize when we traveled to Cleveland Labor day Weekend that it was the Air and Water Show. We could not find a hotel near downtown so we had to stayed here at the airport. The interior of the hotel is beautiful and the desk staff was friendly, but the location is terrible for anyone who is driving instead of flying. The hotel was easy to see, but nearly impossible to reach due to curved streets, airport gates etc. We drive around the airport twice before we found the entrance to the hotel parking lot. Parking is $8.00 per night and it is in the extended stay lot for the airport. We had a very difficult time finding a parking spot! The room was comfortable and clean, but a wedding party was in the room across the hall so there was lots of noise coming across the hallway. A breakfast buffet was included in our stay and the food was average. I asked for hot tea and was given the most disgustingly slimy teapot I've ever seen! I didn't even dare drink the hot water out of it. It was clear that the teapots were run through a dishwasher and no one bothered to look inside to see if it was clean. The waitress blew it off with a joke about having a talk with the dishwashers, but did not bring me a new pot. Next time I'm in Cleveland I will look for a different hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
2
Value:
3
Trip purpose:

Business

Entertainment tip: Short walk from hotel

If you travel to stadiums or events that charge for parking, stay at the hotel near the arena and walk.,even if the hotel charges more than hotels farther away. You'll pay a small fortune to park at the stadium and then sit in traffic for an hour, when a short walk would get you back and resting comfortably, while others are still stuck in traffic!

Review of Sheraton Cleveland Airport Hotel

Reviewer score

2
5.01.0
kywillis
Business
Chicago
Jun 26, 2012

High Price - Bad AC

This is a nice hotel and the staff was friendly. The shuttle to the airport is about 60 seconds and very convenient. The price for the room was was too high for the hotel however and the ac was not working right. The temp would get into the mid 80's and then drop 15 degrees and then heat up again throughout the night. Not a great experience. For the money I paid I really should have stayed somewhere just a bit further from the airport for a lot less money.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Review of Sheraton Cleveland Airport Hotel

Reviewer score

5
5.01.0
dwrike
Business
Poland, OH
Oct 18, 2011

Beautiful Hotel - Parking, not so pretty.

Great Hotel; fine staff. Food extremely expensive; gated parking lot is a joke! Twice I had to find an attendant to be released from the electronic parking gate system. For $8.00 per day, I shouldn't be a parking lot prisoner!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of Sheraton Cleveland Airport Hotel

Reviewer score

3
5.01.0
Belle43
Business
South
Oct 17, 2011

Convenient to airport

Biggest complaint.......... After a long...hard...day of traveling, I ordered a drink with dinner. At $7.00, it barely covered the bottom of the glass. Wouldn't have a drink there again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
1
Value:
2
Trip purpose:

Business

Time-saving tip: In Hotel

Convenient to the airport.

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