Hotel Overview
Way too much
I have stayed @ the Renaissance before....everything from the cost of the room,valet parking to...
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Home Boy
- May 8, 2012
great for downtown Cleveland
Access is so easy via the Rapid from the airport. Room Service was great - I asked for a special...
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NJNJ
- Jan 10, 2012
Historic Cleveland hotel with classic touches and modern amenities
Renaissance Cleveland Hotel puts guests in the heart of downtown Cleveland with its location just across from popular Public Square, within walking distance of Cleveland sports venues, tourist attractions, and entertainment centers. This historic hotel is a downtown grand dame, with oversized rooms, high ceilings, and eye-popping indoor swimming pool in a 10-story atrium.
Hotel Map
- Area served
- Tower City Center
- Nearby airports
- Cleveland, (CLE), 12.00, MI, NE; Akron-Canton, (CAK), 50.00, MI, N;
- Area description
- City Center, Location Type: City
Amenities
- 24 Hour Front Desk
- Accessible facilities
- Accessible parking
- Air Conditioned
- AM/FM Alarm Clock
- ATM/Cash Machine
- Babysitting/Child services
- Bar/Lounge
- Barber Shop
- Barber/Beauty Shop
- Bath Tub
- Bathroom Telephone
- Beach
- Business center
- Car Rental Desk
- Children's Activities
- Coffee Maker in Room
- Coffee Shop
- Concierge Desk
- Cribs Available
- Currency Exchange
- Drugstore
- Elevators
- Exercise Gym
- Express Check In
- Express Checkout
- FAX
- Fitness center
- Fitness center or spa
- Free Newspaper
- Guest Laundromat
- Hairdryer in Room
- Health Club
- High-speed Internet
- Ice Machine
- In Room Movies
- Indoor Pool
- Internet Access
- Iron
- Ironing Board
- Laundry Service
- Laundry/Valet Services
- Lounge
- Maid Service
- Meeting/Banquet Facilities
- No Smoking Rooms/Facilities
- Outlet Adapters
- Parking
- Phone with speaker
- Pool
- Radio
- Restaurant
- Rollaway Beds
- Room Service
- Safe
- Safe Deposit Box
- Secretarial Service
- Security
- Shower
- Smoke-free policy
- Sofa Bed
- Telephone
- Television with Cable
- Temperature Control
- Turndown Service
- TV
- TV Remote Control
- Valet Parking
- Video Checkout
- Wake-up Service
- Wet Bar
Dining
- Sans Souci
- Voted "Best Restaurant in Cleveland", Zagat Surveys. Sans Souci features classic and local cuisine and voted "Best Restuarant" by Cleveland Magazine 2008.
Hotel Policies
- Check-in:
- 04:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (44)
Ratings and reviews for Renaissance Cleveland Hotel
- All travelers (44) 3.8 / 5
- Business (8) 4.1 / 5
- Couples (15) 3.9 / 5
- Families (13) 3.5 / 5
- Friends (5) 3.6 / 5
- Singles (2) 4.5 / 5
- Amenities:
- 3.9
- Room cleanliness:
- 4.3
- Hotel staff:
- 4.2
- Room comfort:
- 4
- Location:
- 4.6
- Value:
- 3.6
82%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
Home Boy
Way too much
I have stayed @ the Renaissance before....everything from the cost of the room,valet parking to room service is too expensive!!!!!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 5
- Value:
- 1
Reviewer score
Would recommend
NJNJ
great for downtown Cleveland
Access is so easy via the Rapid from the airport. Room Service was great - I asked for a special order and they came up with exactly what I wanted at no extra charge, in a short timeframe and it was fresh and just what I was looking for. Service was excellent all round. Charging for in-room internet was a bit cheesy for such a nice (pricy) hotel - that is my only gripe though.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Money-saving tip:
Not Applicable
You don't need a cab or a limo or a car from the airport - just take the Rapid Transit (the "Rapid") red line that leaves CLE and takes you right to Tower City where you can walk through the mall to the hotel without ever needing to go outside. It costs a whopping $2.25 each way.
Reviewer score
Would recommend
Boo22
Great location
Awesome view of the city and right in the middle of everything you can do in Cleveland. Will definitely go back!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Entertainment tip:
Short walk from hotel
Use a cab at night!
Reviewer score
Would recommend
Orbitz Loyalist
They dont seem to like Orbitz customers
overall an average to good visit but while checking in, I felt like a "3rd class" customer since I booked via Orbitz
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 2
- Room comfort:
- 3
- Location:
- 4
- Value:
- 3
Trip purpose:
Business
Dining tip:
Short walk from hotel
XO is a great steakhouse
Reviewer score
Would recommend
Tigerspennantin2011
Tigers road game in Cleveland!
We visited Cleveland to watch the Tigers beat up the Indians on Tuesday night. Checked in around 5pm with no issues. The front desk clerk was from Michigan and very polite. We had breakfast delivered to our room in the morning, it was delicious. Prices were a little above average but worth the extra coin for quality. Overall it was a great trip, beautiful old-school hotel, formerly The Cleveland Hotel. Great architecture! Close walk to ball park and some downtown bars. Wanted to goto the Rock n' Roll HOF but didn't have the time.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
makita
very convenient; great location for bodybuilding competition
good times....could have used more microwaves..540 competitors to share 2 microwaves...not very logical...fitness center ran out of water few times...not good!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would not recommend
Unsatisfied
Never Again
It was absolutely horrible. They were overbooked and stuck 5 of us in a room with one king bed. Check-in was supposed to be at 4, we arrived at 4:20 and our room wasn't ready until 6pm. They charge for every little thing as well. Also we went to check out and we waited for the elevator for over a half hour and by that time we got frustrated and used the stairwell. Overall there were many reasons as to why it was a bad experience. The Renaissance is definitely not worth the money spent for it being such a "nice" hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 2
- Room comfort:
- 2
- Location:
- 4
- Value:
- 2
Reviewer score
Would recommend
Baseball Dad
At capacity, 1 queen for family of 4
Booked in 11 days in advance and specified 2 adults and 2 children. Checked in just before 6 pm and was given 1 queen bed. Called desk and told they were sold out and nearest room was in Akron. Wanting to get to the ball game, we accepted a rollaway so only one son had to sleep on the floor. Breakfast buffet was included in the rate which was fine. At checkout, associate didn't have authority to merely grant me additional points to help compensate for the inconvenience, stating the supervisor would be there in 30 minutes. I'm watching my account summary to see if they're making this right, otherwise the next email goes to customer service. Word of caution to all.....check with your hotel on these guaranteed reservations so you don't have any surprises.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Entertainment tip:
Short walk from hotel
Within walking distance of Progressive Field and Quicken Arena
Reviewer score
Would recommend
Great value and location, beautiful
Beautiful old hotel in good area of city, about 8 blocks to Rock N Roll Hall of Fame. Loads of restaurants nearby in Warehouse District. Package came with breakfast and free parking, a good value. Staff very friendly, especially at breakfast. Great breakfast buffet with omelet station on weekends.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Dining tip:
Short walk from hotel
Great Mexican place nearby. Had free parking in lot next to hotel, with in and out priveledges.
Reviewer score
Would recommend
Deemarei
Felt luxurious w/o the luxury pricetag!
The hotel was very nice and clean. The staff was helpful and friendly. Some of the decor and architecture reminded me of the Fairmount.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Dining tip:
In Hotel
Quick efficient room service.
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