InterContinental SUITES HOTEL CLEVELAND

The room was clean and bright when we got there. Staff was awesome! The food was perfect and when there was a small issue it was solved with one call and in about 10 minutes. Will stay again!

Overall, a very pleasant stay and a very reasonable price. I don't know how old this hotel is but it looks brand new (in a good way). It is tastefully done in modern decor but not over the top. This hotel is adjacent to the Cleveland Clinic and owned by the clinic; 80% of the guests are long-term, families of patients. The rooms were sparkling clean; the suite roomy and with good light and a new microwave and very nice fridge (the best I've ever seen in a hotel). There is a very nice workout facility with new equipment, weights and some "bodyweight" equipment. The drawbacks? We stayed here because the downtown hotels were full; this is not a very "fun" location in terms of walkable attractions. There essentially is nothing nearby except the clinic. Also, on Sunday morning at about 9 am, a cleaning service person knocked loudly on the door and asked about cleaning. I said we would not be checking out until checkout time and she responded by asking when that was (it was noon). An abberation in otherwise very good service.

Almost everything is good except parking lot. It takes over 5 minutes to walk from hotel to parking lot.

Mandatory valet parking is $16 per day plus tipping. That adds up quickly.

The hotel was great the staff was wonderful. Made a mistake when getting a room so i called them up and they changed it right away. Only problem is the hotel is in no mans land and you need to drive to get anywhere to do something.

I was very pleasantly surprised by the helpfulness of the staff. A patient at the Cleveland Clinic could not ask for more.

The staff was amazing. My room was so nice and clean. The bed was incredibly comfortable.

It is located in Cleveland Clinic and is perfect for a short stay either business or medical reasons.

the rooms were very comfortable and felt good after a day of doctors visits. The restaurant accomodated those with heart disease so that made life easier. However after a week of asking for coffee in the rooms and never getting it caused aggrevation amongst most of the guests. The heart center was about a five minute walk from the hotel but the shuttle bus would not drop me off without a 30 minute ride through the rest of the campus, it was the last to be dropped off at which made very little sence and with the bad weather we had it really made little sence. Maybe bad advice from the girl at the front desk. So I had to walk in the rain and cold weather and with a heart problem it wasn't very good. The shuttle service and limo service to places like the Cleveland Museum of art was very good.

I really enjoyed the room. It was clean and very comfortable. The valet parking was sort of annoying, but the staff was friendly. One strange thing: I asked for a taxi, and was escorted into a car waiting in front of the hotel, but once we got in I noticed it didn't have a meter. It dropped my friend and I off at our destination (which wasn't in walking distance, but also not very far away) and we we're charged $15, not including tip. We felt we were overcharged, but didn't say anything. On the way back we took a real taxi and it only cost us $9 and some change before tip. Just be aware of that, and find out if there is a flat rate before you get in!