Hotel Overview
Great location, knowledgeable staff
Location of this hotel was great. Walking distance to a lot of nice restaurants. The concierge...
See full review
-
The Brian
- Mar 22, 2012
Perfect location
The Hyatt at the Arcade is perfectly located for a getaway weekend. It's a short walk to...
See full review
-
Bossjock
- Sep 1, 2011
Hyatt Regency Cleveland at the Arcade Rooms
- Deluxe
- Historical landmark, Arcade view, high ceilings, large windows
- Standard
- Historical landmark, high ceiling, large windows.
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Hotel Map
- Nearby airports
- Cleveland-Hopkins Intl Airport, (CLE), 10.00, MI, NE; Burke Lakefront Airport, (BKL), 0.90, MI, S;
- Area description
- City Center
Amenities
- 24 Hour Front Desk
- Accessible facilities
- Accessible parking
- Accessible rooms
- Air Conditioned
- AM/FM Alarm Clock
- ATM/Cash Machine
- Audio Visual Equipment
- Bar/Lounge
- Barber Shop
- Barber/Beauty Shop
- Bath Tub
- Boating
- Business center
- Car Rental Desk
- Coffee Maker in Room
- Coffee Shop
- Concierge Desk
- Conference Facilities
- Conference Suite
- Connecting Rooms
- Continental Breakfast
- Copy Service
- Data port Available
- Desk with Lamp
- Double Bed
- Easel
- Electronic Door Locks
- Elevators
- Exercise Gym
- Express Check In
- Express Checkout
- Family Plan
- FEMA Approved
- Fire Alarm with Light
- Fitness center
- Fitness center or spa
- Free Newspaper
- Gift Shop
- Golf
- Hairdryer in Room
- Heated Guest Rooms
- High-speed Internet
- In Room Movies
- International Direct Dial
- Internet Access
- Iron
- Ironing Board
- Jogging Track
- Laundry Service
- Laundry/Valet Services
- Lounge
- Maid Service
- Meeting/Banquet Facilities
- Modem in Room
- Modem Lines in Room
- News Stand
- Night Club
- No Smoking Rooms/Facilities
- Outlet Adapters
- Overhead Projector
- Parking
- Phone with speaker
- Porters
- Projector
- Public Address System
- Radio
- Restaurant
- Room Service
- Safe
- Safe Deposit Box
- Secretarial Service
- Security
- Single Bed
- Smoke Detectors
- Sprinklers In Rooms
- Telephone
- Television with Cable
- Temperature Control
- Turndown Service
- TV
- TV Remote Control
- Valet Parking
- Wake-up Service
- White Board
Dining
- 1890 Restaurant at Arcade
- The restaurant was designed to represent the City of Cleveland. The steel sculptures, photographs and maps depict the people of Cleveland who built this great city and celebrate Cleveland's industrial past. The restaurant was named after year the Old Ar
- BluePoint
- Upscale seafood restaurant.
- Chinato
- Contemporary Italian
Hotel Policies
- Check-in:
- 03:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (53)
Ratings and reviews for Hyatt Regency Cleveland at the Arcade
- All travelers (53) 3.9 / 5
- Business (11) 3.5 / 5
- Couples (26) 4 / 5
- Families (8) 4 / 5
- Friends (5) 4.2 / 5
- Singles (3) 3.7 / 5
- Amenities:
- 3.7
- Room cleanliness:
- 4.3
- Hotel staff:
- 4.4
- Room comfort:
- 4.1
- Location:
- 4.7
- Value:
- 3.8
83%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Leslie Music Fan
wonderful hotel
I enjoyed my stay at the historic Hyatt Arcade. The building is beautiful. The staff is proud of the building, and good service is provided. Easy walk to the Rock and Roll Hall of Fame Museum. Great breakfast!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
The Brian
Great location, knowledgeable staff
Location of this hotel was great. Walking distance to a lot of nice restaurants. The concierge Jamie was spot on with her restaurant recommendations. Hotel is close to the ballparks and arenas. Room I was in was pretty plain, older tube tv, not much of a view. But the bed was comfortable enough and I wasn't in Cleveland to watch tv in my room.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Dining tip:
Short walk from hotel
Green House Tavern was fantastic!
Reviewer score
Would recommend
NikkiHp
Treated like royalty
We arrived a bit early, friendly helpful check-in, gave us a map of city right away. Room was beautiful in decor and the beds and pillows are awesome!!!!! Brought items I requested promptly . Fantastic location to the house of blues!!! The atrium is gorgeous!! We took lots of pix, these Pittsburghers are loving Cleveland"
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would not recommend
sleeplessncleveland
not as good as it should be
hotel looks nice enough on the inside. quick, easy check in. went to my room and saw it was last decorated in the 70's. uneven floor, no view, cold room, tube tv (yeah baby!), bathroom toilet seemed clogged up....no big deal, we are just staying one nite...go down for lunch at 12:15, not serving lunch just yet (12:30).....any other restaurants? none....the arcade might as well be abandoned, i couldn't see any outside visitors in it. go for ice and the machine is broken....trudge up one flight to get a crummy bucket of ice.... on a positive note i liked the valet parking and the free internet.... no free paper??
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 2
- Hotel staff:
- 2
- Room comfort:
- 2
- Location:
- 4
- Value:
- 2
Trip purpose:
Business
Reviewer score
Would not recommend
GrkTrvlr
Business Trip
This place was not clean at all. Also it was completely outdated and had a bit of an odor to it. This is not your typical Hyatt. I have stayed in best westerns that were nicer than this property.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 4
- Room comfort:
- 2
- Location:
- 4
- Value:
- 1
Trip purpose:
Business
Reviewer score
Would recommend
Bossjock
Perfect location
The Hyatt at the Arcade is perfectly located for a getaway weekend. It's a short walk to Progressive Field and the Rock and Roll Hall of Fame. It's within a block of a variety of bars, restaurants and the House of Blues.The hotel's news stand is in the arcade, and it's operating hours are limited. My room was well-appointed and large, but the TV offerings on the hotel cable were disappointing. Only two local stations were available.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Dining tip:
Short walk from hotel
The arcade across the street (Erie) has a luncheonette with a complete and inexpensive breakfast menu
Reviewer score
Would recommend
Dean
Not one complaint
My wife made the reservation for myself and my son to see a Yankee game and the Rock and Roll hall of fame. Location was excellent, walked to all. Hotel was very nice and staff very helpful.. Would recommend in a heartbeat.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Nightover Dad
Nice NIghtOver Stay
We decided on this hotel as a "nightover" on our trip to Chicago. This was a good choice. The valet was nice to have when traveling long time in addition to bell man to take our luggage to our room. Our room was on the 2nd floor within view of all the shopping stores on lower level. The rooms appear to be converted law office space (from back in the day early 1900s). Beds were comfortable. Wished WIFI was complementary but not a big deal since I was too tired to get on. Restaurants right behind hotel and options to decide on (lounges, Italian, Mexican, romantic, etc.) within a nice brick-faced pavel road. Go at night to see the lights turn on. Coming back into the hotel had issues with the entrance door not opening with the room key. Overall I liked the hotel and would stay at it again when in the area hopefully for a longer stay!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 5
Dining tip:
Short walk from hotel
Right behind the hotel (across the street) there are plenty of dining options. At night, the brick-faced roadway path is highlighted with decoractive lights above to give it a cool "New Orleans" feel.
Reviewer score
Would recommend
Great place
Very nice hotel. Quick check-in, friendly and informative front desk personnel. Room was very nice although the view that I was told was "very nice" was actually of the top of the parking lot next door. On the plus side, the room was nicely appointed, comfortable and all in working order. In addition, the room was absolutely silent - no street or mall noise. The only reservation I had was that the room did not have a coffee maker. However, I mentioned it to the front desk and they had one sent up that I was able to use in the morning. I'll gladly stay there again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Trip purpose:
Business
Dining tip:
Short walk from hotel
Lola's Restaurant is half a block from the hotel. It is a bit pricey but well worth it. You can get a table or eat at the bar. We were fortunate to get the "kitchen table" which is has about 5 counter-like seats and looks directly into the kitchen. A real find for a foodie.
Reviewer score
Would recommend
Larry
outstanding service valet to checkout!
Very distinctive architecture, a very pleasant surprise. A great location; close to all of the major attractions and the service was outstanding! I will be back.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
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