Hotel Overview
Perfect location
The Hyatt at the Arcade is perfectly located for a getaway weekend. It's a short walk to...
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-
Bossjock
- Sep 1, 2011
Not one complaint
My wife made the reservation for myself and my son to see a Yankee game and the Rock and Roll hall...
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-
Dean
- Jul 10, 2011
Hotel Map
420 Superior Ave, Cleveland, OH 44114
- Nearby airports
- Cleveland-Hopkins Intl Airport, (CLE), 10.00, NE, Mile; Burke Lakefront Airport, (BKL), 0.90, S, Mile
- Area description
- City
Amenities
- 24 Hour Front Desk
- 24 Hour Security
- Air Conditioned
- AM/FM Alarm Clock
- Americans with Disabilities Act (ADA) Compliant
- ATM/Cash Machine
- Audio Visual Equipment
- Barber Shop
- Barber/Beauty Shop
- Bath Tub
- Business center
- City Center
- Coffee Maker in Room
- Coffee Shop
- Concierge Desk
- Conference Facilities
- Conference Suite
- Connecting Rooms
- Copy Service
- Data port Available
- Desk with Lamp
- Double Bed
- Easel
- Electronic Door Locks
- Elevators
- Exercise Gym
- Express Check In
- Express Checkout
- Family Plan
- FEMA Approved
- Fire Alarm with Light
- Fitness center
- Fitness center or spa
- Free Newspaper
- Golf
- Hairdryer in Room
- Handicapped Rooms/Facilities
- Heated Guest Rooms
- High-speed Internet
- In Room Movies
- International Direct Dial
- Internet Access
- Iron
- Ironing Board
- Jogging Track
- Laundry/Valet Services
- Lounge
- Maid Service
- Meeting/Banquet Facilities
- Modem in Room
- Modem Lines in Room
- News Stand
- Night Club
- No Smoking Rooms/Facilities
- Outlet Adapters
- Overhead Projector
- Parking
- Phone with speaker
- Porters
- Projector
- Public Address System
- Radio
- Restaurant
- Room Service
- Safe
- Safe Deposit Box
- Secretarial Service
- Single Bed
- Smoke Detectors
- Sprinklers In Rooms
- Telephone
- Television with Cable
- Temperature Control
- Turndown Service
- TV
- TV Remote Control
- Valet Parking
- Wake-up Service
- White Board
Dining
- 1890 Restaurant at Arcade
- The restaurant was designed to represent the City of Cleveland. The steel sculptures, photographs and maps depict the people of Cleveland who built this great city and celebrate Cleveland's industrial past. The restaurant was named after year the Old Ar
- BluePoint
- Upscale seafood restaurant.
- Chinato
- Contemporary Italian
Hotel Policies
- Check-in:
- 3:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (49)
Ratings and reviews for Hyatt Regency Cleveland at the Arcade
- All travelers (49) 3.9 / 5
- Business (9) 3.7 / 5
- Couples (25) 3.9 / 5
- Families (7) 3.9 / 5
- Friends (5) 4.2 / 5
- Singles (3) 3.7 / 5
- Amenities:
- 3.7
- Room cleanliness:
- 4.3
- Hotel staff:
- 4.4
- Room comfort:
- 4.1
- Location:
- 4.7
- Value:
- 3.9
84%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
GrkTrvlr
Business Trip
This place was not clean at all. Also it was completely outdated and had a bit of an odor to it. This is not your typical Hyatt. I have stayed in best westerns that were nicer than this property.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 4
- Room comfort:
- 2
- Location:
- 4
- Value:
- 1
Trip purpose:
Business
Reviewer score
Would recommend
Bossjock
Perfect location
The Hyatt at the Arcade is perfectly located for a getaway weekend. It's a short walk to Progressive Field and the Rock and Roll Hall of Fame. It's within a block of a variety of bars, restaurants and the House of Blues.The hotel's news stand is in the arcade, and it's operating hours are limited. My room was well-appointed and large, but the TV offerings on the hotel cable were disappointing. Only two local stations were available.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Dining tip:
Short walk from hotel
The arcade across the street (Erie) has a luncheonette with a complete and inexpensive breakfast menu
Reviewer score
Would recommend
Dean
Not one complaint
My wife made the reservation for myself and my son to see a Yankee game and the Rock and Roll hall of fame. Location was excellent, walked to all. Hotel was very nice and staff very helpful.. Would recommend in a heartbeat.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Nightover Dad
Nice NIghtOver Stay
We decided on this hotel as a "nightover" on our trip to Chicago. This was a good choice. The valet was nice to have when traveling long time in addition to bell man to take our luggage to our room. Our room was on the 2nd floor within view of all the shopping stores on lower level. The rooms appear to be converted law office space (from back in the day early 1900s). Beds were comfortable. Wished WIFI was complementary but not a big deal since I was too tired to get on. Restaurants right behind hotel and options to decide on (lounges, Italian, Mexican, romantic, etc.) within a nice brick-faced pavel road. Go at night to see the lights turn on. Coming back into the hotel had issues with the entrance door not opening with the room key. Overall I liked the hotel and would stay at it again when in the area hopefully for a longer stay!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 5
Dining tip:
Short walk from hotel
Right behind the hotel (across the street) there are plenty of dining options. At night, the brick-faced roadway path is highlighted with decoractive lights above to give it a cool "New Orleans" feel.
Reviewer score
Would recommend
Great place
Very nice hotel. Quick check-in, friendly and informative front desk personnel. Room was very nice although the view that I was told was "very nice" was actually of the top of the parking lot next door. On the plus side, the room was nicely appointed, comfortable and all in working order. In addition, the room was absolutely silent - no street or mall noise. The only reservation I had was that the room did not have a coffee maker. However, I mentioned it to the front desk and they had one sent up that I was able to use in the morning. I'll gladly stay there again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Trip purpose:
Business
Dining tip:
Short walk from hotel
Lola's Restaurant is half a block from the hotel. It is a bit pricey but well worth it. You can get a table or eat at the bar. We were fortunate to get the "kitchen table" which is has about 5 counter-like seats and looks directly into the kitchen. A real find for a foodie.
Reviewer score
Would recommend
Larry
outstanding service valet to checkout!
Very distinctive architecture, a very pleasant surprise. A great location; close to all of the major attractions and the service was outstanding! I will be back.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Reviewer score
Would recommend
eheldri
Very good
Business Trip
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 2
- Location:
- 5
- Value:
- 3
Trip purpose:
Business
Reviewer score
Would recommend
Cleveland Rocks
great spot
Spacious clean and comfortable. Great location in an historic building. A truly unique hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Dining tip:
In Hotel
Cholate Bar was a welcome eatery in hotel. Menu was limited but food was good.
Reviewer score
Would recommend
JT Beard
Pretty nice decor but noisy
The hotel itself had some pretty interesting decor and a cool layout. It kind of reminded me a little of the interior of a cruise ship, maybe? The only complaint I had is the noise. Around 7-10pm there will be a lot of foot traffic in the Arcade which lends itself to some noisy kids. If you don't have the TV on in the hotel room, it can be a little annoying. Our room was on the garage side so the view wasn't anything to get excited about. I didn't really care, except for when a car alarm went off in the middle of the night. Other than that, the bed was comfy, staff was friendly, and The Chocolate Bar downstairs was an interesting place to have dinner.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 3
Dining tip:
In Hotel
If you are a couple, definitely eat at the Chocolate Bar. The food was great and fairly priced. Drinks are unique, and there are a lot of tasty desserts.
Reviewer score
Would recommend
Hall of Fame Trip
Fantastic family getaway
very nice, shops should have sports items;Indians,Brown shirts or hats....
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 4
- Value:
- 3
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Hotel Map
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