$125 Avg/night
Rate and special offer based on Check-in: Aug 21, 2014 Check-out: Aug 23, 2014

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

3 stars
1111 Lakeside Avenue, Cleveland, OH 44114
Hotel Overview
Reviewer score
3.8
out of 5
160 reviews
One of the best stays I've ever had!

The girlfriend and I went here for our anniversary and we couldn't be more pleased! From the warm... See full review

  • wolverine365
  • Apr 19, 2014
Tigers Fan

This hotel is the perfect stay for Detroit sports fans all the stadiums are in walking distance,... See full review

  • Spinnie
  • Sep 25, 2013
Hotel is a dream come true for Cleveland Browns' fans

Anyone traveling to Cleveland to take in a Cleveland Browns football game will want to consider staying at the Doubletree Hotel Cleveland Downtown/Lakeside. The hotel is a short walk from the stadium as well as other popular Cleveland attractions, such as the Rock and Roll Hall of Fame and Museum, and the Great Lakes Science Center. Guests can reserve the free shuttle that can take them to these popular places, as well as elsewhere around the city. Guestrooms have complimentary high-speed Internet, and modern, minimalistic furnishings.

Highlights
  • Free Wi-Fi
  • Free shuttle to Cleveland attractions
  • Convenient location for sports fans and museum goers
Location

Though not actually located on the shores of Lake Erie, the hotel is close enough to walk to the lakeside, which is where guests will find some of Cleveland's most popular attractions. Those attractions include the Rock and Roll Hall of Fame and Museum, the Great Lakes Science Center, and the Cleveland Browns stadium. Guests who are not interested in walking can book a ride on the free hotel shuttle. This shuttle will take them anywhere within downtown Cleveland.

Rooms

All 379 rooms come with many free amenities, including Wi-Fi, remote printing, Neutrogena bath products, Wolfgang Puck coffee maker, and a 32-inch flat panel television. Beds feature Doubletree's Sweet Dreams bedding, which includes plush sheets, a pillow-topped mattress, oversized down pillows, and down blankets.

Features

Guests at Doubletree Hotels receive a warm chocolate chip cookie when checking in. Guests to the Doubletree Hotel Cleveland Downtown/Lakeside can burn off the calories from that cookie in the hotel's fitness center, which is free to use and features Precor exercise equipment. Each piece of exercise equipment houses a television.


Dining options in the hotel include Starbucks in the lobby, and Stadium 3 Bar and Grill. The Stadium 3 Bar and Grill serves American-style cuisine for breakfast, lunch, and dinner.

Transportation
  • Cleveland Hopkins International Airport (14 mi/22.5 km)
  • Burke Lakefront Airport (1.3 mi/2 km)
  • Cleveland Lakeside Station (Amtrak) (1 mi/1.6 km)
  • Free shuttle to downtown Cleveland
Nearby attractions
  • Rock and Roll Hall of Fame and Museum (0.4 mi/0.6 km)
  • Great Lakes Science Center (0.5 mi/0.8 km)
  • Cleveland Browns Stadium (0.8 mi/1.3 km)
Business
  • Free remote printing available
  • 11 meeting rooms
  • 10,347 square feet of meeting space
  • 5,643-square-foot ballroom

Amenities

  • WiFi
  • Pool
Activities
Pool
Exercise gym
Jacuzzi
Dining
Restaurant
Services
Business center
Conference facilities
Internet
WiFi
Accessibility
Wheel chair access

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Reviewer score 3.8 out of 5
Reviewer score 4.0 out of 5
Reviewer score 4.0 out of 5

Hotel Map

41.5066 -81.6894
Nearby airports
Cleveland-Hopkins Intl Airport, (CLE), 13.00, MI, N; Burke Lakefront Airport, (BKL), 0.50, MI, S; Akron-Canton Regional Airport, (CAK), 40.00, MI, N;

Nearby points of interest

  • Rock and Roll Hall of Fame: 0.3 mi
  • FirstEnergy Stadium: 0.5 mi
  • Quicken Loans Arena: 0.6 mi
  • Gund Arena: 0.7 mi
  • Jacobs Field: 0.7 mi
  • Progressive Field: 0.8 mi
  • Wolstein Center: 0.8 mi
  • The Cleveland Clinic: 3.5 mi
  • Cleveland Chinatown: 3.7 mi

Dining

Restaurant
onsite

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (160)

Ratings and reviews for DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

Overall score

3.8 / 5
5.01.0
160 out of 160
Amenities:
3.9
Room cleanliness:
4.3
Hotel staff:
4
Room comfort:
4.3
Location:
4.4
Value:
3.8

85% would recommend to a friend.

Sort by:
Review of DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

Reviewer score

4
5.01.0
CLEFAN
NW Ohio
Jul 21, 2014

Great Location

We had a great stay and loved having Starbucks in the lobby of the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Review of DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

Reviewer score

3
5.01.0
Sungod
Syracuse, NY
Jul 5, 2014

Cleveland rocks!

I picked this hotel because of its location- the purpose of my trip was to visit the Rock & Roll Hall of Fame. In that regard it was perfect- an easy 5 minute walk. It is also very close to other downtown Cleveland attractions- i walked everywhere. The room was clean and comfortable, though on the small side. I also thought the decor was a bit dated. The bedding(king) was very good, and the room's soundproofing was excellent. The complimentary wifi was very fast. The hotel has a very nice indoor pool and jacuzzi which I availed myself of several times. The gym, though small, was adequate and better than many hotel fitness centers I have seen. I think the best part of the property is the staff. I found the people from the front desk to housekeeping and everyone in between to be extremely friendly and helpful. My only complaint is the lack of an in-room safe. I feel that at the rates they charge providing an in-room safe is mandatory. The Rock & Roll Hall of Fame is a must-see if you are a music lover!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
3
Money-saving tip: Not Applicable

If you fly into Cleveland Hopkins airport, take the RTA train to downtown- cheap and easy. The public transport system is very good, and everything major is within walking distance so I found a car unnecessary.

Review of DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

Reviewer score

3
5.01.0
xharlie
charlotte nc
Jul 1, 2014

nice and comfy

It was nice and staff was very helpful. There are great amenities around the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
3
Review of DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

Reviewer score

4
5.01.0
Jean a Marie
pgh. pa
Jun 16, 2014

getaway weekend

Had a great time. Staff was excellent. Food and drinks alittle pricey. Only drawback is, if you're a smoker you are restricted to outside. No real accommodations for you while shunned by the politically correct world we live in. A smokers lounge would be a nice amenity to add.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Nightlife tip: Short drive from hotel

Take the shuttle offer by hotel no dui's

Review of DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

Reviewer score

1
5.01.0
Disappointed Julie87
Chicago, IL
Jun 16, 2014

Too expensive

We stayed for one night. They were upgrading their elevators so you waited a long time for them. They also had problems with the gate in the garage. It would not open. There were food trays in the hallways and by the elevators for long periods of times. Check out was 12 pm and housekeeping woke us up at 9 am to ask if they can clean. They place a $20 hold per night on my credit card for 3-5 business days. That's not right. I can see one day to make sure the room isn't damaged. They were able to take the money out right away I should get it back right away. For 146 for one night I thought we shouldn't have to deal with these issues. We traveled 6 hours for a relaxing time. We had to pay $18 for parking in their garage and breakfast. The staff was friendly but it took a long time to check in and out. It was frustrating and disappointing. But as I said the staff was friendly they just moved slowly and I did like that a free shuttle was offered. I was gong to say something about how I felt when checking out but the line was so long I didn't want to hold anyone else up. So I called in the car after we checked out and explained my frustrations then I was asked if I wanted to talk to someone else who could help me. When I talked to them they were apologetic and said someone would call me and talk to me on Monday. It's 5:55 pm their time and I still haven't heard from them. It just shows that they don't care because they already have their money. I would not stay at this hotel again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
1
Review of DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

Reviewer score

4
5.01.0
Orlandoan
Orlando
May 28, 2014

Downtown Cleveland DoubleTree Inn

Good experience. Nice room. Terrific location. Helpful staff.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Dining tip: Short walk from hotel

Fifteen minute walk to 4th Street Dining and entertainment area. Try Lola's.

Review of DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

Reviewer score

5
5.01.0
wolverine365
Youngstown, Ohio
Apr 19, 2014

One of the best stays I've ever had!

The girlfriend and I went here for our anniversary and we couldn't be more pleased! From the warm welcome to everyone being extremely helpful and friendly, our 2 night stay there was amazing. Big shout out to Burgundy at the front desk who was beyond exceptional in taking care of us and was always smiling, and Richard the shuttle driver who took us out. Couldn't have asked for a better time. And the room was AMAZING!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

Reviewer score

4
5.01.0
ddrossi93
Pittsburgh, PA
Mar 31, 2014

Great Romantic Weekend

It was my girlfriend and I's anniversary and we chose to try out the Hilton Double tree. From the second I started talking to the first staff member I knew we were going to enjoy our stay. The front desk staff couldn't have been more helpful and friendly. We even got free cookies! The room was beautiful and the bed was comfortable and clean, the only thing missing was a microwave, which I thought was a little strange, but no big deal. The location is perfect. We toured the R&R hall of fame and it was not even 5min away. Could have walked if the weather permitted. The only annoyance is the parking. I was unaware that parking there was $18 a day. Other than that, we were very pleased with our stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Entertainment tip: Short drive from hotel

Playhouse Square is not even 10min away and is a great time if you enjoy the theatre. Make sure to park in the playhouse square lot because it is connected to the building itself and you won't have to walk in the cold

Review of DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

Reviewer score

1
5.01.0
phnman36
Mount Vernon, Ohio
Mar 24, 2014

sub-par staff

Parking garage elevator was not working, morning of check out absolutely no hot water, when front desk clerk was informed she responded by saying, "thank you for staying,and ignored the problem.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
1
Room comfort:
4
Location:
3
Value:
3
Review of DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

Reviewer score

1
5.01.0
phnman36
Mount Vernon, Ohio
Mar 23, 2014

staff is rude

I've stayed at this location before, but thanks to the rude staff I'll never go back. Upon arrival the elevator in the parking garage (at a cost of $18) never did show up and we were forced to take the stairs. The morning of check out we wake to no hot water, meaning the shower wouldn't even come on. Stopped by the front desk to check out and complain about the water issue only to get a blank/ignorant stare from the woman behind the desk, as she never acknowledged anything I said. Not exactly what I expect for $140/night.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
1
Room comfort:
4
Location:
4
Value:
1
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