$99 Avg/night
Rate based on Check-in: May 8, 2015 Check-out: May 11, 2015

Comfort Inn Downtown

3 stars
View map of 1800 Euclid Ave., Cleveland, OH 44115

Hotel Overview

Reviewer score
3.1
out of 5
50 reviews
great rooms

met all expectations, but hotel parking is NOT free it is $10 a night for parking! See full review

  • charbabyyyy
  • Jan 15, 2015
Business conference

Attended ACN's international conference and chose this hotel due to it's proximity of the arena and... See full review

  • Team Conquest
  • Sep 15, 2014
Non-smoking, downtown Cleveland hotel near Progressive Field

The Comfort Inn Downtown is centrally located off Interstate 90 in downtown Cleveland. This Cleveland, OH hotel is within easy distance from the Playhouse Square Center, Progressive Field (home of the Cleveland Indians baseball team) and the Wolstein Center at Cleveland State University.

Highlights
  • Free hot breakfast
  • Free Wi-Fi
  • Smoke-free
  • Four restaurants on site
  • Cardio room

  

Rooms

All 130 guest rooms in the Comfort Inn Downtown have recently been upgraded with granite vanities and flat screens. Guests can access free Wi-Fi in their rooms.  Coffee makers, hair dryers, irons, ironing boards are also included in all rooms. Some units come equipped with microwaves, refrigerators and whirlpool bathtubs. Suites are perfect for special occasions. Non-smoking rooms are offered and pets are welcome in guest rooms for $100 per stay plus a $250 refundable deposit.

Features

The Comfort Inn Downtown is close to Cleveland State University and less than four miles from the Cleveland Clinic. Special packages are available for Cleveland Clinic customers that include free parking at the hotel and free shuttle service to the clinic from 7:15 a.m. to 10:30 p.m.  Other guests can ride the hotel's shuttle to the airport for a fee.


Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn Downtown a perfect way to start the day. Enjoy free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including choices of hot waffle flavors!


Pets are welcome with a deposit and stay fee. Business travelers will appreciate copy machine access. Meeting rooms are available to accommodate most functions.


Laundry facilities and valet cleaning services are available for added convenience.


The mission of this Cleveland, OH hotel is to make patrons feel at home when away from home. Whether traveling to Cleveland for business or pleasure, stay at the Comfort Inn Downtown.

Transportation
  • Airport shuttle available for a fee
  • Cleveland Clinic Shuttle free
  • Cleveland Amtrak Station (0.5 mi/0.8 km)
  • Cleveland Hopkins International Airport (12 mi/19.3 km)

 

    Nearby attractions
    • Cleveland State University (0.1 mi/0.2 km)
    • Rock and Roll Hall of Fame and Museum (0.7 mi/1.1 km)
    • Cleveland Clinic (3.5 mi/5.6 km)
    Business
    • One meeting room accommodates approximately 20

    Top hotels

    Amenities

    • WiFi
    • Non Smoking
    General
    Air conditioned
    Non Smoking
    Ice machine
    Activities
    Exercise gym
    Dining
    Restaurant
    Coffee maker in room
    Services
    Laundry service
    Guest laundromat
    In-Room Safe
    Meeting/Banquet facilities
    News stand
    Internet
    WiFi
    Parking
    Indoor parking
    Outdoor parking
    Room
    Television with cable
    AM/FM alarm clock
    Hairdryer in room
    In room movies
    Iron

    Nearby points of interest

    • Wolstein Center: 0.1 mi
    • Progressive Field: 0.5 mi
    • Jacobs Field: 0.5 mi
    • Quicken Loans Arena: 0.6 mi
    • Gund Arena: 0.6 mi
    • Rock and Roll Hall of Fame: 1 mi
    • FirstEnergy Stadium: 1.2 mi
    • The Cleveland Clinic: 2.9 mi
    • Cleveland Chinatown: 3.4 mi

    Hotel Policies

    Check-in:
    04:00 PM
    Check-out:
    11:00 AM

    Terms and conditions

    Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

    The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

    Ratings and reviews for Comfort Inn Downtown

    Overall score

    3.1 / 5
    5.01.0
    50 out of 50
    Amenities:
    3.2
    Cleanliness:
    3.4
    Hotel staff:
    3.7
    Comfort:
    3.6
    Location:
    3.7
    Value:
    3.3

    72% would recommend to a friend.

    Sort by:
    Review of Comfort Inn Downtown

    Reviewer score

    3
    5.01.0
    Piano Dan
    Business
    N/A
    Feb 9, 2015

    Not worth the money

    I was on important business and spent more money than usual hoping that would translate to extra comfort. I'm sorry to say that didn't happen. I hardly slept the first night because the room was so overheated. The following night I managed to make it tolerable by not only shutting off the heat but also leaving the window open all night--when the temps were in the teens. The internet was very slow, and since there was no passcode for it I felt uncomfortable with checking my bank account and the like. The breakfast and the location were good, I suppose, but not exceptional. I stayed at a two star hotel after this and found it much better.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    4
    Hotel staff:
    3
    Comfort:
    2
    Location:
    4
    Value:
    2
    Trip purpose:

    Business

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    Review of Comfort Inn Downtown

    Reviewer score

    5
    5.01.0
    charbabyyyy
    Business
    white plains
    Jan 15, 2015

    great rooms

    met all expectations, but hotel parking is NOT free it is $10 a night for parking!

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

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    Review of Comfort Inn Downtown

    Reviewer score

    1
    5.01.0
    Foxylady1000
    Business
    San Francisco, Ca.
    Sep 24, 2014

    Shabby but not Chic!

    I was actually shocked when I got to the Comfort Inn in Cleveland. The entire hotel needs to be cleaned up and rehabbed to be open to the public. The carpet leading into the lobby was shredded. Everything was dinged and marked and needed to be cleaned and painted. I actually don't know how the bathroom was because the fan screeched so loudly that I couldn't turn on the light. I didn't want to walk barefoot on the carpet, it looked so unkempt. One of the bed's covers looked as those someone had been sitting on it before I arrived. I can't remember when I have stayed in a worse hotel unless it was in Europe when I was a backpacking student. Even at a hundred dollars, it was overpriced. Ugh!

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    3
    Hotel staff:
    2
    Comfort:
    4
    Location:
    3
    Value:
    1
    Trip purpose:

    Business

    Dining tip: Short drive from hotel

    We ate at the Urban Farm and had a terrific steak dinner. . .everything was super. . .especially the potato tart. . .Don't miss it!

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    Review of Comfort Inn Downtown

    Reviewer score

    3
    5.01.0
    WellTravelled86
    Business
    Chicago, IL
    Sep 21, 2014

    Exactly what I expected

    Room was clean and comfortable. Wifi didn't work well on mobile devices, was ok on a computer. Met my price point.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    3
    Hotel staff:
    3
    Comfort:
    3
    Location:
    3
    Value:
    4
    Trip purpose:

    Business

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    Thank you for your feedback!
    Review of Comfort Inn Downtown

    Reviewer score

    4
    5.01.0
    Team Conquest
    Business
    Wilmington, NC
    Sep 15, 2014

    Business conference

    Attended ACN's international conference and chose this hotel due to it's proximity of the arena and availability with two double beds. Met all expectations. Good hotel.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    4
    Hotel staff:
    4
    Comfort:
    4
    Location:
    4
    Value:
    3
    Trip purpose:

    Business

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    Review of Comfort Inn Downtown

    Reviewer score

    1
    5.01.0
    Brian Paul C.
    Business
    Rochester NY
    Sep 8, 2014

    Use Caution When Using this Hotel

    Even though my room was prepaid, the hotel clerk required a credit card at check in. I complied reluctently but knew many hotels want to do this...Anyways, she stepped away from me to handle the tranaction, but in hindsight, I think she was copying my credit card information. As I was drving back to Rochester NY from Cleveland after checking out of the hotel, I received a "fraud alert" email from my credit card company indicating their security systems indicated fraudulent charges were being made by someone. It was a charge for $50.28. Since this charge was not mine, I immediately called my credit card company. In speaking with the credit card repesentative, she then told me that there were two other charges that appearded on my credit card from the hotel after I had checked in - they were both "Merchandise" from the hotel which I had removed. I also had to cancel my credit card and I am awaiting a replacement. I contacted the hotels parent company to let them know what happened but haven't heard back from them yet. Ironically there was another "red flag" on this hotel--- they had a big sign at the front desk at check in warning you not to give credit card information to anyone who calls your room posing a hotel employee and asks for your credit card information over the phone. I have never seen that in all of my years of travelling. I they must have huge fraud issues at this hotel. I wish someone had posted this in their review before I decided to stay there. Finally, at checkout, the clerk told me my final receipt would be emailed to me immediately -and I still haven't recevied it more than a day later. The bottom line is that I would never stay this hotel again.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    1
    Cleanliness:
    2
    Hotel staff:
    1
    Comfort:
    2
    Location:
    4
    Value:
    1
    Trip purpose:

    Business

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    Thank you for your feedback!
    Review of Comfort Inn Downtown

    Reviewer score

    3
    5.01.0
    Gary weekend
    Business
    Warren
    Aug 19, 2014

    Great stay for a ball game and night out

    Nice place to stay for an Indians game. Close to ball park and nightlife. Rooms had everything you need

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    4
    Hotel staff:
    4
    Comfort:
    3
    Location:
    4
    Value:
    4
    Trip purpose:

    Business

    Nightlife tip: Short walk from hotel

    4th street

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    Review of Comfort Inn Downtown

    Reviewer score

    3
    5.01.0
    KluberRocks
    Business
    Ohio
    Aug 17, 2014

    Ok for just a place to sleep

    Heating/cooling was awful. It was 60 degrees out and with air conditioner turned to high and coolest setting the room never got below 75. Everywhere in the hotel was overly warm.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    3
    Hotel staff:
    3
    Comfort:
    2
    Location:
    3
    Value:
    2
    Trip purpose:

    Business

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    Thank you for your feedback!
    Review of Comfort Inn Downtown

    Reviewer score

    4
    5.01.0
    Coatesville Dad
    Business
    Philadelphia, PA
    Aug 12, 2014

    Great deal

    Staff was great and spent much time helping us plan out our day. Good location; we walked to the Rock and Roll Hall of Fame but you could also take a free shuttle. Reasonable parking fee compared to other area hotels.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    4
    Hotel staff:
    5
    Comfort:
    4
    Location:
    4
    Value:
    5
    Trip purpose:

    Business

    Dining tip: Short walk from hotel

    Greenhouse Tavern

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    Review of Comfort Inn Downtown

    Reviewer score

    3
    5.01.0
    imagrtguy Bangkok
    Business
    Bangkok, Thailand
    Jul 2, 2014

    Great location but could use some updating

    This is right downtown within walking distance to the theater district and much more. Less than 2 miles to the Rock & Roll Hall of fame. The room was OK, but definitely could use some updating, as could the rest of the hotel. Parking spaces are limited and you must pay to use them.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    3
    Hotel staff:
    3
    Comfort:
    3
    Location:
    5
    Value:
    2
    Trip purpose:

    Business

    Was this review helpful to you?
    Thank you for your feedback!
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