$159 Avg/night
Rate and special offer based on Check-in: Nov 7, 2014 Check-out: Nov 8, 2014

Cleveland Marriott Downtown at Key Center

4 stars
127 Public Square, Square, Cleveland, OH 44114
Hotel Overview
Reviewer score
4.3
out of 5
34 reviews
Excellent Hotel

Great hotel for service, location and price. The one downside was that I found that sound carried... See full review

  • Browns Fan23
  • Sep 22, 2014
Cleveland Rocks Location

Valet service, concierge services, ease of check-in/out, lobby & lounge comfort were all top rate.... See full review

  • Jim Jogger
  • Aug 20, 2014
Cleveland hotel in downtown location connects with Key Center
Cleveland Marriott Downtown at Key Center, a high-rise hotel overlooking Lake Erie, sits in a desirable downtown location. The hotel, connected to the Key Tower, Ohio’s tallest building, provides easy access to Quicken Loans Arena, Browns Stadium, Progressive Field, Rock & Roll Hall of Fame, and Cleveland Science Center. All 400 rooms offer updated decor and furnishings, including wired and wireless Internet (both for a fee) and a mini refrigerator. Guests choose from three on-site dining options.
Highlights
  • Downtown Cleveland location within walking distance of area attractions
  • Free Wi-Fi Internet access in lobby
  • Smoke-free hotel featuring three dining options
Rooms
All 400 rooms feature updated decor and furnishings, including the exclusive Marriott Bed and bedding, wired and wireless Internet (both for a fee), a mini refrigerator, and plug-and-play components allowing guests to hook up their computers or gaming systems to the room’s flat-screen televisions. The hotel also offers five floors with renovated Concierge-level guest rooms.
Features
The smoke-free hotel offers both wired and wireless Internet access in business areas, public spaces, and guest rooms, but Wi-Fi access is free in the lobby only. Rooms feature a coffee maker and in-room safe deposit box. Other hotel amenities include a fitness center and indoor pool.

Guests choose from three on-site dining options. David’s Restaurant serves American fare for breakfast, lunch, and dinner. Jake’s Lounge, open for lunch and dinner, offers more of a sports bar feel. David’s Epicurean, a grab-and-go marketplace, offers breakfast, lunch, and dinner food.
Transportation
  • RTA Tower City Rapid Transit Station (1 block)
  • Cleveland Amtrak Station (0.9 mi/1.4 km)
  • Cleveland Hopkins International Airport (14 mi/22.5 km)
Nearby attractions
  • Cleveland Browns Stadium (football ) (0.5 mi/.8 km)
  • Progressive Field (Cleveland Indians baseball) (0.6 mi/1 km)
  • Rock and Roll Hall of Fame and Museum (0.8 mi/1.3 km)
Business
  • 16 meeting rooms
  • 17,000 square feet of meeting space

Hotel Map

41.5007 -81.6935
Area served
Cleveland Downtown
Nearby airports
Cleveland Hopkins International Airport, (CLE), 12.00, MI, NE; Akron-Canton Airport, (CAK), 50.00, MI, N;
Area description
City Center, Location Type: City

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Amenities

  • WiFi
  • Indoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Elevators
Ice machine
Activities
Indoor pool
Fitness center or spa
Fitness Center
Exercise gym
Sauna
Horseback riding
Dining
Bar/Lounge
Continental breakfast
Restaurant
Coffee maker in room
Lounge
Coffee shop
Room service
Vending machines
Services
24 hour front desk
Business center
Maid service
Laundry service
Guest laundromat
Express checkout
Concierge desk
Laundry/Valet services
ATM/Cash machine
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Car rental desk
Barber shop
Barber/Beauty shop
FAX
Video checkout
Gift shop
Drugstore
Florist
Internet
WiFi
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Accessible parking
Room
Television with cable
Radio
Safe
Telephone
AM/FM alarm clock
Free newspaper
Hairdryer in room
Bathroom telephone
Cribs available
Fire place
In room movies
Sofa bed
Temperature control
Shower
Iron
Ironing board
Bath tub

Nearby points of interest

  • Quicken Loans Arena: 0.3 mi
  • Gund Arena: 0.4 mi
  • Jacobs Field: 0.5 mi
  • Progressive Field: 0.5 mi
  • Rock and Roll Hall of Fame: 0.5 mi
  • FirstEnergy Stadium: 0.7 mi
  • Wolstein Center: 0.9 mi
  • Cleveland Chinatown: 3.3 mi
  • The Cleveland Clinic: 3.7 mi

Dining

David's Restaurant
Fresh and inspiring food in a casual atmosphere
Jake's Lounge
Creative cocktails in a relaxing atmosphere featuring flat-screen plasma televisions for sports viewing.
David's Epicurean
Fresh and fast - reminiscent of a local marketplace

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (34)

Ratings and reviews for Cleveland Marriott Downtown at Key Center

Overall score

4.3 / 5
5.01.0
34 out of 34
Amenities:
4.3
Room cleanliness:
4.6
Hotel staff:
4.6
Room comfort:
4.5
Location:
4.9
Value:
4.1

100% would recommend to a friend.

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Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
5.01.0
j.i.
Business
memphis,tn.
Jul 23, 2011

in the heart of the action

in town for a wedding,the hotel was an oasis during this hectic time.the reception and dinner were held at the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Nightlife tip: Short walk from hotel

very short walk to the 4th st. entertainment district

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Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
5.01.0
Pigpen1072
Business
whitehall,mi.
Jun 29, 2012

Nice clean place

Hotel was easy enough to get to with my Garmin.It's definately clean and upscale. I opted for the breakfast for 2 for $20, it's only an $8 savings, but the buffet is excellent and well worth it. To me the only draw back is when your paying that much for a room for one nite you shouldn't have to pay to park your car on top of the room price.$8 for 24 hrs. fr self park in the parking ramp,$25 for Valet for 24 hrs.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: In Hotel

If your planning on breakfast, opt for the $20 for 2, it saves alittle, and is excellent and has a great variety.

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Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
5.01.0
A. Farrier
Business
Phoenix, Arizona
Jun 26, 2012

Great hotel

The only thing bad would be parking. The hotel was great! Room good, staff great, business center free, and very comfortable room. This could be 5 or 6 stars if it wasn't in Cleveland .... just joking... Marriot did well!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Nightlife tip: Short walk from hotel

This hotel is right in the mix. If you enjoy the nightlife and fun this is the place for you... Black or White.

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Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
5.01.0
J.D. jcasino player
Business
Medina county
Feb 4, 2013

pretty good!

short = 1 night stay only. Staff was very friendly!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
5.01.0
Faye54
Business
VA
Jul 13, 2013

Concierge

The overall staff was amazing. But when I asked for help with finding things to do, no one seemed to know where to go or how to get there. They need a more I formed concierge desk. Also the bathroom was very tiny and lacked amenities I am used to finding in the Marriott chain. I would stay again due to the convenient location.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
5.01.0
SBJ
Business
Columbus OH
May 21, 2010

Good location, good hotel.

I booked through [...] and was supposed to get a "corner king, with wi-fi and continental breakfast". I didn't get any of those three things and had to work with the pleasant desk staff to get the wi-fi and access to the tasty continental breakfast. Minor inconvenience. Overall a good hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Time-saving tip: Not Applicable

This hotel is a good choice in regards to parking. You pay a fee, but it is very easy. Some of the other downtown Cleveland hotels take more effort.

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Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
5.01.0
Ritzy Traveler
Business
New York, NY
Aug 5, 2010

Perfect for a night in cleveland

Everything was great. we got a corner room and it was a really weird set up -- two people couldn't walk through the door at the same time-- but other then that everything was nice, clean, and we had a splendid stay

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Short walk from East 4th street, a great place to eat and enjoy the nightlife

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Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
5.01.0
Anonymous
Business
Pittsburgh, PA
Jan 25, 2010

Cavs get-away

Over all it was great. the bar waiter was pretty clueless, but everyone else was great!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
5.01.0
Anonymous
Business
New Philadelphia, Ohio
Jan 2, 2011

Great Hotel

This was our second trip to the Marriott and we were very pleased again with the room and the overall service. Very beautiful, clean room with a great view. We'll be back again!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
5.01.0
Anonymous
Business
Iowa
Nov 10, 2009

Good location; friendly staff

Easy to get to venues Easy hotel parking David's- breakfast very good

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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