$159 Avg/night
Rate and special offer based on Check-in: Apr 3, 2015 Check-out: Apr 4, 2015

Cleveland Marriott Downtown at Key Center

4 stars
View map of 127 Public Square, Square, Cleveland, OH 44114

Hotel Overview

Reviewer score
4.3
out of 5
39 reviews
Great services

The staff were very accommodating. Treated us very well See full review

  • Judy
  • Feb 25, 2015
Flew in for Concert

Everyone at this hotel was extremely NICE! From the bell man to the restaurant employee's. It is... See full review

  • Tiff70
  • Dec 6, 2014
Cleveland hotel in downtown location connects with Key Center
Cleveland Marriott Downtown at Key Center, a high-rise hotel overlooking Lake Erie, sits in a desirable downtown location. The hotel, connected to the Key Tower, Ohio’s tallest building, provides easy access to Quicken Loans Arena, Browns Stadium, Progressive Field, Rock & Roll Hall of Fame, and Cleveland Science Center. All 400 rooms offer updated decor and furnishings, including wired and wireless Internet (both for a fee) and a mini refrigerator. Guests choose from three on-site dining options.
Highlights
  • Downtown Cleveland location within walking distance of area attractions
  • Free Wi-Fi Internet access in lobby
  • Smoke-free hotel featuring three dining options
Rooms
All 400 rooms feature updated decor and furnishings, including the exclusive Marriott Bed and bedding, wired and wireless Internet (both for a fee), a mini refrigerator, and plug-and-play components allowing guests to hook up their computers or gaming systems to the room’s flat-screen televisions. The hotel also offers five floors with renovated Concierge-level guest rooms.
Features
The smoke-free hotel offers both wired and wireless Internet access in business areas, public spaces, and guest rooms, but Wi-Fi access is free in the lobby only. Rooms feature a coffee maker and in-room safe deposit box. Other hotel amenities include a fitness center and indoor pool.

Guests choose from three on-site dining options. David’s Restaurant serves American fare for breakfast, lunch, and dinner. Jake’s Lounge, open for lunch and dinner, offers more of a sports bar feel. David’s Epicurean, a grab-and-go marketplace, offers breakfast, lunch, and dinner food.
Transportation
  • RTA Tower City Rapid Transit Station (1 block)
  • Cleveland Amtrak Station (0.9 mi/1.4 km)
  • Cleveland Hopkins International Airport (14 mi/22.5 km)
Nearby attractions
  • Cleveland Browns Stadium (football ) (0.5 mi/.8 km)
  • Progressive Field (Cleveland Indians baseball) (0.6 mi/1 km)
  • Rock and Roll Hall of Fame and Museum (0.8 mi/1.3 km)
Business
  • 16 meeting rooms
  • 17,000 square feet of meeting space

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Reviewer score 3.8 out of 5
Reviewer score 3.8 out of 5

Amenities

  • WiFi
  • Indoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Elevators
Ice machine
Activities
Indoor pool
Fitness center or spa
Fitness Center
Exercise gym
Sauna
Horseback riding
Dining
Bar/Lounge
Continental breakfast
Restaurant
Coffee maker in room
Lounge
Coffee shop
Room service
Vending machines
Services
24 hour front desk
Business center
Maid service
Laundry service
Guest laundromat
Express checkout
Concierge desk
Laundry/Valet services
ATM/Cash machine
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Car rental desk
Barber shop
Barber/Beauty shop
FAX
Video checkout
Gift shop
Drugstore
Florist
Internet
WiFi
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Accessible parking
Room
Television with cable
Radio
Safe
Telephone
AM/FM alarm clock
Free newspaper
Hairdryer in room
Bathroom telephone
Cribs available
Fire place
In room movies
Sofa bed
Temperature control
Shower
Iron
Ironing board
Bath tub

Nearby points of interest

  • Quicken Loans Arena: 0.3 mi
  • Gund Arena: 0.4 mi
  • Jacobs Field: 0.5 mi
  • Progressive Field: 0.5 mi
  • Rock and Roll Hall of Fame: 0.5 mi
  • FirstEnergy Stadium: 0.7 mi
  • Wolstein Center: 0.9 mi
  • Cleveland Chinatown: 3.3 mi
  • The Cleveland Clinic: 3.7 mi

Dining

David's Restaurant
Fresh and inspiring food in a casual atmosphere
Jake's Lounge
Creative cocktails in a relaxing atmosphere featuring flat-screen plasma televisions for sports viewing.
David's Epicurean
Fresh and fast - reminiscent of a local marketplace

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (39)

Ratings and reviews for Cleveland Marriott Downtown at Key Center

Overall score

4.3 / 5
5.01.0
39 out of 39
Amenities:
4.3
Cleanliness:
4.6
Hotel staff:
4.6
Comfort:
4.6
Location:
4.9
Value:
4.1

100% would recommend to a friend.

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Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
5.01.0
Anonymous
Business
New Philadelphia, Ohio
Jan 2, 2011

Great Hotel

This was our second trip to the Marriott and we were very pleased again with the room and the overall service. Very beautiful, clean room with a great view. We'll be back again!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Cleveland Marriott Downtown at Key Center

Reviewer score

5
5.01.0
JBOOP
Business
Akron, Ohio
Aug 8, 2010

Marriott Downtown at Key Center

Best hotel I have stayed in a very long time! The staff was very helpful from finding a beauty shop, to dinner locations that wee kid friendly, and 1st class transportation!!! This hotel will not do you wrong!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

MALL!!!!!

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Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
5.01.0
Ritzy Traveler
Business
New York, NY
Aug 5, 2010

Perfect for a night in cleveland

Everything was great. we got a corner room and it was a really weird set up -- two people couldn't walk through the door at the same time-- but other then that everything was nice, clean, and we had a splendid stay

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Short walk from East 4th street, a great place to eat and enjoy the nightlife

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Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
5.01.0
Anonymous
Business
Findlay, Ohio
Jul 6, 2010

Excellent Location

Walked to the Brasa Grill (excellent!! a little pricey). Walked all around Cleveland. Excellent view of the Cleveland Browns Stadium and the lake. The staff was super friendly and very helpful!! Went to the Rock and Roll hall of fame. The room was small (king bed with lake view on the 21st floor) but was very clean and the beds are very comforatable. Have breakfast at David's in the hotel..they have a great buffet. It is also a little pricey ($30 for two) but was very good.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

It is a 6 minute walk to the warehouse district. That is very close to where the flats were/are. Lots of restaurants and pubs along the way.

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Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
5.01.0
SBJ
Business
Columbus OH
May 21, 2010

Good location, good hotel.

I booked through [...] and was supposed to get a "corner king, with wi-fi and continental breakfast". I didn't get any of those three things and had to work with the pleasant desk staff to get the wi-fi and access to the tasty continental breakfast. Minor inconvenience. Overall a good hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Time-saving tip: Not Applicable

This hotel is a good choice in regards to parking. You pay a fee, but it is very easy. Some of the other downtown Cleveland hotels take more effort.

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Review of Cleveland Marriott Downtown at Key Center

Reviewer score

5
5.01.0
ramifun
Business
San Jose
Apr 5, 2010

ramifun

It was excellent...

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
5.01.0
MoD
Business
Ann Arbor, MI
Feb 26, 2010

Very good deal

Wasn't perfect, but was a very nice deal for the money. I would absolutely stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Short walk to everything in the downtown area. Lots to do.

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Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
5.01.0
Anonymous
Business
Pittsburgh, PA
Jan 25, 2010

Cavs get-away

Over all it was great. the bar waiter was pretty clueless, but everyone else was great!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
5.01.0
Anonymous
Business
Iowa
Nov 10, 2009

Good location; friendly staff

Easy to get to venues Easy hotel parking David's- breakfast very good

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Cleveland Marriott Downtown at Key Center

Reviewer score

5
5.01.0
Dawg Pound South
Business
Orlando, FL
Oct 6, 2009

Loved my stay

My wife and I love the Cleveland Mariott. We come in to town every year for a Browns game, and stay at different places. This is our first time at the Mariott, and I think we've found our permanent hotel. The rooms were spotless and very attractive. The bed was extremely comfortable. We got the breakfast package, so our rate included the breakfast buffet on Sunday morning. The staff all had their Browns gear on, the buffet was great, and the omelet chef cooked to order. Easy walk to the stadium, Rock Hall, Tower City, and more.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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