Cleveland Marriott Downtown at Key Center

4 stars
127 Public Square, Square, Cleveland, OH 44114
Hotel Overview
Reviewer score
4.3
out of 5
37 reviews
Flew in for Concert

Everyone at this hotel was extremely NICE! From the bell man to the restaurant employee's. It is... See full review

  • Tiff70
  • Dec 6, 2014
Great Cleveland Stay

Great place to stay for the weekend and see a good football game. See full review

  • GAME123456789
  • Nov 25, 2014
Cleveland hotel in downtown location connects with Key Center
Cleveland Marriott Downtown at Key Center, a high-rise hotel overlooking Lake Erie, sits in a desirable downtown location. The hotel, connected to the Key Tower, Ohio’s tallest building, provides easy access to Quicken Loans Arena, Browns Stadium, Progressive Field, Rock & Roll Hall of Fame, and Cleveland Science Center. All 400 rooms offer updated decor and furnishings, including wired and wireless Internet (both for a fee) and a mini refrigerator. Guests choose from three on-site dining options.
Highlights
  • Downtown Cleveland location within walking distance of area attractions
  • Free Wi-Fi Internet access in lobby
  • Smoke-free hotel featuring three dining options
Rooms
All 400 rooms feature updated decor and furnishings, including the exclusive Marriott Bed and bedding, wired and wireless Internet (both for a fee), a mini refrigerator, and plug-and-play components allowing guests to hook up their computers or gaming systems to the room’s flat-screen televisions. The hotel also offers five floors with renovated Concierge-level guest rooms.
Features
The smoke-free hotel offers both wired and wireless Internet access in business areas, public spaces, and guest rooms, but Wi-Fi access is free in the lobby only. Rooms feature a coffee maker and in-room safe deposit box. Other hotel amenities include a fitness center and indoor pool.

Guests choose from three on-site dining options. David’s Restaurant serves American fare for breakfast, lunch, and dinner. Jake’s Lounge, open for lunch and dinner, offers more of a sports bar feel. David’s Epicurean, a grab-and-go marketplace, offers breakfast, lunch, and dinner food.
Transportation
  • RTA Tower City Rapid Transit Station (1 block)
  • Cleveland Amtrak Station (0.9 mi/1.4 km)
  • Cleveland Hopkins International Airport (14 mi/22.5 km)
Nearby attractions
  • Cleveland Browns Stadium (football ) (0.5 mi/.8 km)
  • Progressive Field (Cleveland Indians baseball) (0.6 mi/1 km)
  • Rock and Roll Hall of Fame and Museum (0.8 mi/1.3 km)
Business
  • 16 meeting rooms
  • 17,000 square feet of meeting space

Amenities

  • WiFi
  • Indoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Elevators
Ice machine
Activities
Indoor pool
Fitness center or spa
Fitness Center
Exercise gym
Sauna
Horseback riding
Dining
Bar/Lounge
Continental breakfast
Restaurant
Coffee maker in room
Lounge
Coffee shop
Room service
Vending machines
Services
24 hour front desk
Business center
Maid service
Laundry service
Guest laundromat
Express checkout
Concierge desk
Laundry/Valet services
ATM/Cash machine
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Car rental desk
Barber shop
Barber/Beauty shop
FAX
Video checkout
Gift shop
Drugstore
Florist
Internet
WiFi
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Accessible parking
Room
Television with cable
Radio
Safe
Telephone
AM/FM alarm clock
Free newspaper
Hairdryer in room
Bathroom telephone
Cribs available
Fire place
In room movies
Sofa bed
Temperature control
Shower
Iron
Ironing board
Bath tub

Hotel Map

41.5007 -81.6935
Area served
Cleveland Downtown
Nearby airports
Cleveland Hopkins International Airport, (CLE), 12.00, MI, NE; Akron-Canton Airport, (CAK), 50.00, MI, N;
Area description
City Center, Location Type: City

Nearby points of interest

  • Quicken Loans Arena: 0.3 mi
  • Gund Arena: 0.4 mi
  • Jacobs Field: 0.5 mi
  • Progressive Field: 0.5 mi
  • Rock and Roll Hall of Fame: 0.5 mi
  • FirstEnergy Stadium: 0.7 mi
  • Wolstein Center: 0.9 mi
  • Cleveland Chinatown: 3.3 mi
  • The Cleveland Clinic: 3.7 mi

Dining

David's Restaurant
Fresh and inspiring food in a casual atmosphere
Jake's Lounge
Creative cocktails in a relaxing atmosphere featuring flat-screen plasma televisions for sports viewing.
David's Epicurean
Fresh and fast - reminiscent of a local marketplace

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (37)

Ratings and reviews for Cleveland Marriott Downtown at Key Center

Overall score

4.3 / 5
5.01.0
37 out of 37
Amenities:
4.3
Room cleanliness:
4.6
Hotel staff:
4.6
Room comfort:
4.5
Location:
4.9
Value:
4.1

100% would recommend to a friend.

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Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
5.01.0
J.D. jcasino player
Business
Medina county
Feb 4, 2013

pretty good!

short = 1 night stay only. Staff was very friendly!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
5.01.0
Pigpen1072
Business
whitehall,mi.
Jun 29, 2012

Nice clean place

Hotel was easy enough to get to with my Garmin.It's definately clean and upscale. I opted for the breakfast for 2 for $20, it's only an $8 savings, but the buffet is excellent and well worth it. To me the only draw back is when your paying that much for a room for one nite you shouldn't have to pay to park your car on top of the room price.$8 for 24 hrs. fr self park in the parking ramp,$25 for Valet for 24 hrs.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: In Hotel

If your planning on breakfast, opt for the $20 for 2, it saves alittle, and is excellent and has a great variety.

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Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
5.01.0
A. Farrier
Business
Phoenix, Arizona
Jun 26, 2012

Great hotel

The only thing bad would be parking. The hotel was great! Room good, staff great, business center free, and very comfortable room. This could be 5 or 6 stars if it wasn't in Cleveland .... just joking... Marriot did well!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Nightlife tip: Short walk from hotel

This hotel is right in the mix. If you enjoy the nightlife and fun this is the place for you... Black or White.

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Review of Cleveland Marriott Downtown at Key Center

Reviewer score

5
5.01.0
Historylover61
Business
Rogers, AR
Jul 31, 2011

Wonderful stay

Wonderful! What a friendly and accommodating staff. As people with Cleveland roots it was wonderful to stay here and find that the best of Clevelands spirit is alive and well in this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
5.01.0
j.i.
Business
memphis,tn.
Jul 23, 2011

in the heart of the action

in town for a wedding,the hotel was an oasis during this hectic time.the reception and dinner were held at the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Nightlife tip: Short walk from hotel

very short walk to the 4th st. entertainment district

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Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
5.01.0
Anonymous
Business
Detroit, MI
Jul 11, 2011

Great Location

The hotel staff was great. Very friendly and helpful. There were a few things that went wrong, i.e. safe in room didn't work, phone in room didn't work, but they took care of both of these problems quickly. We self-parked in the hotel's underground garage and walked to everything we did. Good location to the Arcade Mall, Town Center Mall, Playhouse Square, Rock & Roll HOF, Library, and the Cleveland Federal Reserve. All were great places to walk to. Breakfast at David's Restaurant was included in our package and was an awesome buffet!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

The 4th Street Bar and Grill and the Corner Alley. The food was great, and the restaurant has a bowling alley right in the middle of it. Lots of fun!

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Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
5.01.0
Dad traveling with older teen
Business
Arlington, VA
Jun 9, 2011

Very comfortable, well-sited

We came for a two-day visit to the Rock Hall. The hotel was perfectly located and parking was a breeze. Very comfortable, clean, with excellent service.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Cleveland Marriott Downtown at Key Center

Reviewer score

5
5.01.0
GiantsFanMan11
Business
Rochester, MN
May 22, 2011

Would Stay Again!

We just stayed one night, and it wasn't very long, but the hotel was clean with a very kind staff.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Long walk from hotel

Rock and Roll Hall of Fame

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Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
5.01.0
Anonymous
Business
New Philadelphia, Ohio
Jan 2, 2011

Great Hotel

This was our second trip to the Marriott and we were very pleased again with the room and the overall service. Very beautiful, clean room with a great view. We'll be back again!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Cleveland Marriott Downtown at Key Center

Reviewer score

5
5.01.0
JBOOP
Business
Akron, Ohio
Aug 8, 2010

Marriott Downtown at Key Center

Best hotel I have stayed in a very long time! The staff was very helpful from finding a beauty shop, to dinner locations that wee kid friendly, and 1st class transportation!!! This hotel will not do you wrong!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

MALL!!!!!

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