$161 Avg/night
Rate and special offer based on Check-in: Jun 6, 2015 Check-out: Jun 8, 2015

Cleveland Marriott Downtown at Key Center

4 stars
View map of 127 Public Square, Square, Cleveland, OH 44114

Hotel Overview

Reviewer score
4.3
out of 5
43 reviews
Great services

The staff were very accommodating. Treated us very well See full review

  • Judy
  • Feb 25, 2015
Flew in for Concert

Everyone at this hotel was extremely NICE! From the bell man to the restaurant employee's. It is... See full review

  • Tiff70
  • Dec 6, 2014
Cleveland hotel in downtown location connects with Key Center
Cleveland Marriott Downtown at Key Center, a high-rise hotel overlooking Lake Erie, sits in a desirable downtown location. The hotel, connected to the Key Tower, Ohio’s tallest building, provides easy access to Quicken Loans Arena, Browns Stadium, Progressive Field, Rock & Roll Hall of Fame, and Cleveland Science Center. All 400 rooms offer updated decor and furnishings, including wired and wireless Internet (both for a fee) and a mini refrigerator. Guests choose from three on-site dining options.
Highlights
  • Downtown Cleveland location within walking distance of area attractions
  • Free Wi-Fi Internet access in lobby
  • Smoke-free hotel featuring three dining options
Rooms
All 400 rooms feature updated decor and furnishings, including the exclusive Marriott Bed and bedding, wired and wireless Internet (both for a fee), a mini refrigerator, and plug-and-play components allowing guests to hook up their computers or gaming systems to the room’s flat-screen televisions. The hotel also offers five floors with renovated Concierge-level guest rooms.
Features
The smoke-free hotel offers both wired and wireless Internet access in business areas, public spaces, and guest rooms, but Wi-Fi access is free in the lobby only. Rooms feature a coffee maker and in-room safe deposit box. Other hotel amenities include a fitness center and indoor pool.

Guests choose from three on-site dining options. David’s Restaurant serves American fare for breakfast, lunch, and dinner. Jake’s Lounge, open for lunch and dinner, offers more of a sports bar feel. David’s Epicurean, a grab-and-go marketplace, offers breakfast, lunch, and dinner food.
Transportation
  • RTA Tower City Rapid Transit Station (1 block)
  • Cleveland Amtrak Station (0.9 mi/1.4 km)
  • Cleveland Hopkins International Airport (14 mi/22.5 km)
Nearby attractions
  • Cleveland Browns Stadium (football ) (0.5 mi/.8 km)
  • Progressive Field (Cleveland Indians baseball) (0.6 mi/1 km)
  • Rock and Roll Hall of Fame and Museum (0.8 mi/1.3 km)
Business
  • 16 meeting rooms
  • 17,000 square feet of meeting space

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Amenities

  • WiFi
  • Indoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Concierge
Elevators
Ice machine
Activities
Indoor pool
Fitness center or spa
Fitness Center
Exercise gym
Sauna
Horseback riding
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Coffee shop
Room service
Vending machines
Services
24 hour front desk
Business center
Maid service
Laundry service
Guest laundromat
Express checkout
Concierge desk
Laundry/Valet services
ATM/Cash machine
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Car rental desk
Barber shop
Barber/Beauty shop
FAX
Video checkout
Gift shop
Drugstore
Florist
Internet
WiFi
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Accessible parking
Room
Television with cable
Radio
Safe
Telephone
AM/FM alarm clock
Free newspaper
Hairdryer in room
Bathroom telephone
Cribs available
Fire place
In room movies
Sofa bed
Temperature control
Shower
Iron
Ironing board
Bath tub

Nearby points of interest

  • Quicken Loans Arena: 0.3 mi
  • Gund Arena: 0.4 mi
  • Jacobs Field: 0.5 mi
  • Progressive Field: 0.5 mi
  • Rock and Roll Hall of Fame: 0.5 mi
  • FirstEnergy Stadium: 0.7 mi
  • Wolstein Center: 0.9 mi
  • Cleveland Chinatown: 3.3 mi
  • The Cleveland Clinic: 3.7 mi

Dining

David's Restaurant
Fresh and inspiring food in a casual atmosphere
Jake's Lounge
Creative cocktails in a relaxing atmosphere featuring flat-screen plasma televisions for sports viewing.
David's Epicurean
Fresh and fast - reminiscent of a local marketplace

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Cleveland Marriott Downtown at Key Center

Overall score

4.3 / 5
5.01.0
43 out of 43
Amenities:
4.3
Cleanliness:
4.6
Hotel staff:
4.6
Comfort:
4.5
Location:
4.9
Value:
4.1

100% would recommend to a friend.

Sort by:
Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
5.01.0
Devon M.
Business
Somerville
May 15, 2015

Solid

Our stay was really good overall. We wanted to check in early, and they did accommodate us, though we ended up in a slightly weird handicap room. The room could have been a little more thorough cleaning in the bathroom, but I am also obsessive. The restaurant breakfast was AWESOME. Highly recommended. The waitstaff was great and the buffet didn't disappoint. Location was within walking to all sporting arenas and the Rock and Roll Hall of Fame. We'd stay again, but hopefully get a better room.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
5.01.0
Dad2The7
Business
N/A
Apr 10, 2015

A good option for business travelers

I've stayed in lots of hotels in Cleveland and this is among the best. It's not super high end and the rooms aren't luxurious, but it's clean. I'd stay here again just to earn the Marriott Rewards points. If I wasn't trying to earn rewards I would probably stay at the Westin, which has updated decor and design as well as a much better restaurant option.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Cleveland Marriott Downtown at Key Center

Reviewer score

5
5.01.0
Judy
Business
N/A
Feb 25, 2015

Great services

The staff were very accommodating. Treated us very well

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
5.01.0
Browns Fan23
Business
Evanston
Jan 17, 2015

Good location and value for price

Hotel met and exceeded expectations. It was in a good location for going to see a Cleveland Brown's game. Staff was very helpful and managed to fit in a roll away bed into the room so my daughter could have her own bed. Facilities were nice and generally pretty happy. The only annoyance was that we could not check in to our room when we first arrived, which was after the set check in period. Besides that, good time and value.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Cleveland Marriott Downtown at Key Center

Reviewer score

5
5.01.0
Tiff70
Business
FLorida
Dec 6, 2014

Flew in for Concert

Everyone at this hotel was extremely NICE! From the bell man to the restaurant employee's. It is walking distance to everything! Only thing is at check in they told me WIFI was complimentary and not to worry about it an at check out they would not take if off my bill. I would highly recommend staying here!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
5.01.0
GAME123456789
Business
Buffalo, ny
Nov 25, 2014

Great Cleveland Stay

Great place to stay for the weekend and see a good football game.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Entertainment tip: Long walk from hotel

FOOTBALL GAME

Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
5.01.0
The Gooch
Business
Jersey City
Nov 22, 2014

Wedding weekend

I was in town for a wedding and this was the hotel chosen by the bride and groom. Good choice. The location is close to the Rock Hall of Fame and Browns Stadium. The staff could not have been any friendlier and helpful. Would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
5.01.0
Browns Fan23
Business
Providence, RI
Sep 22, 2014

Excellent Hotel

Great hotel for service, location and price. The one downside was that I found that sound carried from the hallway into the room, which was a problem when there were several weddings and drunk guests returning in the middle of the night.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Cleveland Marriott Downtown at Key Center

Reviewer score

5
5.01.0
Baby Ballard
Business
Toledo, Ohio
Aug 24, 2014

Great location

It was a wonderful stay. Food, Mall, Rock-n-Roll Hall of Fame, Browns Stadium, Baseball and Basketball stadiums were all in walking distance. Customer services was amazing. Highly recommended!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
5.01.0
Jim Jogger
Business
Columbia MD
Aug 20, 2014

Cleveland Rocks Location

Valet service, concierge services, ease of check-in/out, lobby & lounge comfort were all top rate. We enjoyed and took advantage of the hotel's excellent downtown location to experience the sights, sounds and amenities of the downtown. Many of the Cleveland attractions (e.g. the ballpark, lakefront & R&R HOF) were within easy walking distance or short drives from the hotel. The standard rooms/beds were very comfortable but lacked bathroom/basin area privacy.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Long walk from hotel

baseball and football stadiums and Rock 'n Roll HOF.

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