$72 Avg/night
Rate and special offer based on Check-in: Sep 15, 2015 Check-out: Sep 16, 2015

Best Western Airport Inn & Suites Cleveland

3 stars
View map of 16501 Snow Road, Cleveland, OH 44142

Hotel Overview

Reviewer score
3.4
out of 5
64 reviews
Awesome Trip

The staff was friendly and courteous and the continental breakfast was way better than expected.... See full review

  • Laura S.
  • Apr 27, 2015
Airport Stay ++

Great to stay at for flight out of Cleveland - staff is great! See full review

  • Swim Widow
  • Mar 2, 2015

BEST WESTERN Airport Inn & Suites Cleveland is located a short distance from Cleveland Hopkins International Airport and provides guests with amenities including free airport and local area shuttle, free breakfast, free Wi-Fi, and no charge for kids staying in the room with parents. Pets are welcome.

Rooms

BEST WESTERN Airport Inn & Suites Cleveland has 64 guest rooms at the have updated furnishings and free Wi-Fi access. Some rooms are available with a kitchenette for an extra fee. Pets are OK as long as one of the hotel's pet-friendly rooms is available (call ahead to check). Pet owners must leave a $50 deposit, then pay $20 per night, up to $100 per week maximum. Two dogs, weighing no more than 80 pounds, may stay in guest rooms. Guests should phone in advance to confirm other types of pets (cats and birds, for example) can be accommodated. Kids 17 and under stay free in rooms with a paying adult.

Property features

BEST WESTERN Airport Inn & Suites Cleveland is in the Cleveland suburb of Brook Park, a short distance from Cleveland Hopkins International Airport. Free airport shuttle runs 24 hours a day and departs every hour on the half hour (2:30, 3:30, etc.). A local area shuttle is sometimes available upon request.

Other amenities include phone with free local calls, free Wi-Fi, and free daily breakfast. Along with traditional continental breakfast fare, this free breakfast includes make-your-own waffles and hard-boiled eggs.

Pets are welcome, with a $50 deposit and a $20 per-day fee. The indoor swimming pool was renovated in early 2010. A very small fitness center offers limited exercise equipment.

Highlights
  • Free continental breakfast
  • Free Wi-Fi
  • Kids stay free
  • Free airport shuttle
Nearby attractions
  • IX Center (2.4 mi/3.8 km)
  • Cleveland Indians Progressive Field (14.1 mi/22.7)
  • Rock and Roll Hall of Fame and Museum (15.4 mi/24.7 km)
  • Cleveland Browns Stadium (15.8 mi/25.4 km)
Business
  • No meeting space
Transportation
  • Complimentary airport shuttle
  • Cleveland Hopkins International Airport (3 mi/4.8 km)
  • Cleveland Amtrak Station (15.5 mi/24.9 km)

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Best Western Airport Inn & Suites Cleveland Rooms

1 King Bed
1 King Bed

Amenities

  • Free buffet breakfast
  • High-speed internet
  • Airport shuttle
  • Free parking
  • Pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Pool
Dining
Free buffet breakfast
Services
Business center
Internet
High-speed internet
Transportation
Airport shuttle
Parking
Free parking

Nearby points of interest

  • Cleveland Chinatown: 6.8 mi
  • Gund Arena: 9.2 mi
  • Quicken Loans Arena: 9.2 mi
  • Jacobs Field: 9.3 mi
  • Progressive Field: 9.3 mi
  • FirstEnergy Stadium: 9.5 mi
  • Rock and Roll Hall of Fame: 9.5 mi
  • Wolstein Center: 9.8 mi
  • The Cleveland Clinic: 12.1 mi

Hotel Policies

Check-in:
4:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Best Western Airport Inn & Suites Cleveland

Overall score

3.4 / 5
5.01.0
64 out of 64
Amenities:
3.5
Cleanliness:
3.8
Hotel staff:
3.9
Comfort:
3.6
Location:
3.9
Value:
3.7

75% would recommend to a friend.

Sort by:
Review of Best Western Airport Inn & Suites Cleveland

Reviewer score

4
5.01.0
Michelle Y.
Family
Columbus
Aug 24, 2015

Great location!

My daughter and I stayed after a concert at Quicken Loan Arena! The location is perfect! Easy access on and of 71! Room was very clean and the beds very comfy! Great value! Definitely would recommend!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Family

Review of Best Western Airport Inn & Suites Cleveland

Reviewer score

4
5.01.0
Abhishek S.
Friends
Irving
Jul 30, 2015

Awesome stay during Niagara visit

Very courteous staff, good breakfast, used shuttle service for airport. I would recommend family stay and definitely value for money.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Friends

Review of Best Western Airport Inn & Suites Cleveland

Reviewer score

3
5.01.0
Isabel R.
Couples
N/A
Jul 29, 2015

Good for few nights

It was good for few nights, it's really close to airport and comfortable, only thing we didn't like and we rather use other hotel is that we could hear everything guests next doors do or said, we could even hear there showers and everything else in bathroom at any hour, I'm sure they heard ours too. There was another thing, people hanging out in hallway past 1:am . Probably there was a big family reunion and/or vacation because there was plenty kids running around which I understand during day but after 12:am.....there's other guest are not for vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Couples

Review of Best Western Airport Inn & Suites Cleveland

Reviewer score

1
5.01.0
Eric S.
Single
N/A
Jul 28, 2015

Bad Experience

When I got there to check in they said they had no reservation under my name. I told the person on duty what my name was when I first got there. She kept on insisting they had no one under that name registered there with that name. Then she asked what my last name was again, so I told her what it was, and after another ten minutes or so she said O here it is. By this time I was very upset with this Best Western. I was to the point of calling the Main headquarters and give them a piece of my mind on how this motel was being ran. I will never stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
1
Comfort:
3
Location:
3
Value:
2
Trip purpose:

Single

Review of Best Western Airport Inn & Suites Cleveland

Reviewer score

2
5.01.0
felicia f.
Family
Ypsilanti
Jun 26, 2015

Family Trip

The room we stayed in was pretty nice the fridge and microwave were very outdated, but for the price I guess it was ok. The staff was very friendly and the pool was very clean. The only drawback was the location it was kinda far from where I would have liked to be.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
3
Comfort:
2
Location:
2
Value:
2
Trip purpose:

Family

Review of Best Western Airport Inn & Suites Cleveland

Reviewer score

5
5.01.0
Laura S.
Couples
N/A
Apr 27, 2015

Awesome Trip

The staff was friendly and courteous and the continental breakfast was way better than expected. The room was great. We will definitely stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Best Western Airport Inn & Suites Cleveland

Reviewer score

1
5.01.0
LATOSHA L.
Single
Houston
Apr 21, 2015

uncomfortable

good day to whom ever is reading this e-mail. i was in Cleveland, Ohio on April 16-20, 2015 and i arrived early and i waited on my room to be finished, i checked-in around 3pm on the 16th. so the following day in the morning i was getting on the elevator and 4 Caucasian people got on the elevator and looked at me like why was i on the elevator and they got to one side and i was really upset. and them the following days it was the same thing and felt really uncomfortable and i would not even go eat breakfast downstairs. i have never felt that way in my life. i always stay at the best western in Louisiana and was never treated that way. i like the best western hotels and stay at them again but if i have to come to Cleveland again i will not stay at that one by the airport.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Single

Review of Best Western Airport Inn & Suites Cleveland

Reviewer score

5
5.01.0
Swim Widow
Business
Maumee
Mar 2, 2015

Airport Stay ++

Great to stay at for flight out of Cleveland - staff is great!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Best Western Airport Inn & Suites Cleveland

Reviewer score

5
5.01.0
chelonn r.
Couples
N/A
Feb 20, 2015

Great getaway

This was a Valentines day weekend away from our kids. It was a great relaxing night. We ordered in since the winter storm but it was GREAT. The room was big and clean. Loved how the kitchen area was off in a different room. Really nice room. The was comfortable also.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Couples

Review of Best Western Airport Inn & Suites Cleveland

Reviewer score

5
5.01.0
Jesse L.
Couples
Tiffin
Feb 17, 2015

Great for A Quick Trip!

Picked someone up from the airport via the hotel's shuttle service (very easy to use, just call them from the airport or ask them for a ride to the airport at the front desk, service with 15 mins) and stayed the night because of bad weather. The wonderful man at the front desk allowed me to check in over an hour early than the posted check in time. My room was warm and clean. The bed was freshly made and wrinkle free. It was a smoking room and you couldn't really tell that bad by the smell but that was the reason I booked it as I was hoping to be able to smoke indoors because it was 8 degrees below zero outside. There was a pool that seemed very popular with other guests although I did not use. The continental breakfast was standard fare and well prepared. I will certainly stay again if I am in the area and in need of a hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

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