BEST WESTERN Clermont

We arrived to the hotel at 3:45 pm...opened our room door and it reeked of cigarette smoke. We called the front desk and asked for a new room, they refused to change our room. The second problem was we were assigned a handicapped room that only had a small shower with a fixed bench. It was impossible for us to shower together. The staff was rude and not willing to accommodate us.

We traveled to Cincinnati for a mini-vacation & wanted a centralized location between the aquarium, zoo, & Kings Island. The location was perfect, but that's about it. The hotel was a motel, which was not what we anticipated based on price & pictures online. The room smelled like mildew upon arrival. Also there was water all over the bathroom floor & we discovered that the ceiling had a gaping hole in it over the shower & was dripping all over the place. The hotel offered only to look at it in the morning. It was worse in the morning & we were finally moved to another mildew smelling room. No one offered though to help move us to our new room across the parking lot or even gave us a luggage carrier. So we showered & left for Kings Island for the day & upon arrival we discovered that no one came in to clean/tidy the room. [...] We always have good luck staying at Best Western's [...], but this experience was one I had to share in hopes that no one else has to endure what we did.

Very nice place, clean and comfortable. Free breakfast!

I was pleasantly surprised from the moment we arrived. Even my wife could find nothing to complain about. (And that's saying a lot) Everything you could have possibly needed was right where it should have been. First class all the way. Loved the pool!

Hotel was fine. Room was a little small and the bathtub needed cleaning esp to the floor of it. Bed was comfortable. Easy to get to eating places.

The stafff was very pleasant. The room was clean and well maintained.

The hotel offered complimentary breakfast. It was excellent! We had lots of choices. The staff were friendly and helpful. The room was extremely clean and another bonus was, our room was next to the Lobby, which made our stay very convenient. It was like going to our own kitchen to have breakfast. Superb! Best Western Clarmont hotel is highly recommended! Super 5-star service.

for the price it was just what we expected nothing fancy, below average breakfast

Nice and clean, located within 7 miles of riverbend music center

This was the first hotel stop on a week long ballpark road trip. Though the hotel was much farther from downtown Cincinnati (and the Great American Ballpark) than I expected, it was clean and comfortable. The pool was small, but just the right size and had a cute little indoor/outdoor feel. The rooms were big and I loved having the vanity outside the bathroom/shower area so someone could shower while I was doing my hair and make-up. Each room had a private entrance. We were the farthest room away from the lobby where breakfast was in the morning, but it was still quite convenient and close. Breakfast was simple, but just right! It included a couple of microwaveable items that my husband enjoyed very much (little breakfast sandwiches or burritos). All in all a good start to our trip.