$93 Avg/night
Rate based on Check-in: Jan 4, 2015 Check-out: Jan 5, 2015

Holiday Inn Express & Suites WATERTOWN-THOUSAND ISLANDS

3 stars
1290 Arsenal Street, Watertown, NY 13601
Hotel Overview
Reviewer score
4.2
out of 5
11 reviews
Stayed to attend wedding

Clean, comfortable hotel. Finding entrance road to hotel was a bit tricky. See full review

  • Cookie02346
  • Sep 20, 2014
great stay

Don't pay attention to those negative reviews. This hotel is top shelf. The rooms are well... See full review

  • foos
  • Jun 2, 2013
STAY SMART at our Watertown/Thousand Islands Hotel. The Holiday Inn Express & Suites-Watertown NY places you at the Gateway to the beautiful 1000 Islands as well as in the heart of the ever expanding dining and shopping district of Watertown. With us you can experience convenience of location right off Interstate 81 at Exit 45 as well as excellent customer service, attention to detail and a home-away-from home experience. Our corporate travelers will find our location convenient to all the major businesses in Watertown including Ft. Drum which is just 15 minutes away via its very own feeder road I-781 at Exit 48-A. Our business center is open 24-7 with both wired and wireless internet access available FREE throughout the hotel. Leisure travelers will find a wide variety of fun and exicting attractions within a 30-mile radius from St. Lawrence River cruises with stops at Boldt Castle and Singer Castle, boat trips to Rock Island lighthouse, and tastings at the many wineries along the Seaway Trail to freshwater sport fishing, whitewater rafting and downhill skiing at Dry Hill. Not to mention all the shopping available within a one-mile radius. PLUS, Canada is just s hort hop across a friendly border via the iconic 1000 Islands Bridge System. Just don't forget to pack your passport!. While a guest at our hotel, enjoy the heated indoor pool, fitness room, dry sauna and the delicious FREE, hot breakfast buffet featuring our signature cinnamon rolls and pancake machine!

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Amenities

  • Free breakfast
  • High-speed internet
  • Free parking
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Free local telephone calls
Ice machine
Activities
Indoor pool
Golf
Tennis
Dining
Free breakfast
Restaurant
Coffee maker in room
Services
Business center
Maid service
ATM/Cash machine
In-Room Safe
Shops/Commercial services
Car rental desk
Porters
FAX
Internet
High-speed internet
Parking
Free parking
Parking
Accessibility
Accessible facilities
Room
Satellite TV
Phone with speaker
Desk with lamp
Free newspaper
Hairdryer in room
Microwave
Cribs available
Temperature control
Ironing board
Bath tub

Dining

The Great Room
Start your day right with our hotel's free, hot Express Start breakfast with our signature, warm cinnamon rolls, fruit, muffins and cereal, as well as a variety of breads and bagels. You'll enjoy the rotating menu of scrambled eggs, omelettes, bacon, saus
Buffalo Wild Wings
This sports bar and grill features tasty chicken wings with 15 delicious wing sauces to choose from, wraps, ribs, and a full service bar with endless drink options. The fun continues late with extended hours and over 40 TVs covering many of the most popu
Ponderosa Steak House
Sizzling steaks and other entrees made to order along with the economical Grand All You Can Eat Buffet. No alcoholic beverages at this location. Just a short walk away or room service delivery available to your hotel room.
Ruby Tuesday's
This American casual dining restaurant features large portions and a serious salad bar along with juicy burgers, mouth watering steaks, chicken, fish, seafood and more. A full service bar offers the perfect accompaniment to a fresh and fabulous meal. The
Starbuck's Coffee
Its not just coffee at this international coffeehouse featuring a full service coffee bar and a drive through. Try their mouth watering pastries and breakfast specialties to complement the wide assortment of hot and iced coffees and teas. Great gifts ava
Five Guys Burgers and Fries
Deluxe, gourmet burgers and homemade fries are their specialty and they do it right! Orders are taken right over the internet as well!
Chipotle Mexican Grill
A unique Mexican dining experience right in our plaza within walking distance. You can even order from your i phone!
Moe's Southwest Grill
Located right across the street from the hotel, it is an easy walk to some of the best burritos in the North Country. You can customize your order from a list of 25 ingredients; all fresh and prepared daily.

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (11)

Ratings and reviews for Holiday Inn Express & Suites WATERTOWN-THOUSAND ISLANDS

Overall score

4.2 / 5
5.01.0
11 out of 11
Amenities:
4.1
Room cleanliness:
4.5
Hotel staff:
4.6
Room comfort:
4.2
Location:
4.4
Value:
3.5

100% would recommend to a friend.

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Review of Holiday Inn Express & Suites WATERTOWN-THOUSAND ISLANDS

Reviewer score

4
5.01.0
Cookie02346
Business
Middleboro, MA
Sep 20, 2014

Stayed to attend wedding

Clean, comfortable hotel. Finding entrance road to hotel was a bit tricky.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Lots of options to eat nearby

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Review of Holiday Inn Express & Suites WATERTOWN-THOUSAND ISLANDS

Reviewer score

3
5.01.0
kentTraveller
Business
Kent, OH
Jun 21, 2014

Stop over for a night

We were on a long road trip & decided to take a break here. Everything seemed good except beds are little too soft.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Many restaurants right by the hotel

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Review of Holiday Inn Express & Suites WATERTOWN-THOUSAND ISLANDS

Reviewer score

5
5.01.0
foos
Business
buffalo, ny
Jun 2, 2013

great stay

Don't pay attention to those negative reviews. This hotel is top shelf. The rooms are well furnished, the beds are comfortable, breakfast was what you would expect. We would definitely recommend this hotel and will return.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Holiday Inn Express & Suites WATERTOWN-THOUSAND ISLANDS

Reviewer score

5
5.01.0
graduating army mom
Business
California
Feb 3, 2013

Graduation visit

Had a very pleasant stay at the hotel. I was impressed on how clean it was, staff was always willing to help, and in my room I couldn't the room next to me. That's a major plus! Even though it was very cold outside the room was heated well. Enjoyed the hotel very much. Thanks!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Shopping tip: Not Applicable

Hotel was in good location of the airport and Ft. Drum.

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Review of Holiday Inn Express & Suites WATERTOWN-THOUSAND ISLANDS

Reviewer score

4
5.01.0
Jerry H.
Business
Southern Penna.
Nov 6, 2012

Convenient location to Fort Drum and Watertown, NY

Staff was very helpful and curtious. Room was clean and had a variety of pillows on the bed with different firmnesses to choose from. Wished that they had more varied equipment in the exercise room. Hot food bar had an ample variety of choices, but some of the food was just warm. Quite the variety of resturants all within walking distance as well as shopping centers within a short driving distance.Overall experience was above average.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

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Review of Holiday Inn Express & Suites WATERTOWN-THOUSAND ISLANDS

Reviewer score

5
5.01.0
James EH
Business
Valley Cottage NY
Jun 4, 2012

Great lodging experience

Nice, clean hotel. Our room was spacious and very comfortable. Electrical outlets convenient for devices. Great breakfast.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Starbucks, a short walk away.

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Review of Holiday Inn Express & Suites WATERTOWN-THOUSAND ISLANDS

Reviewer score

4
5.01.0
Mike, hard to please
Business
Ogdensburg, NY
Apr 30, 2011

short stay

Everything very clean and comfortable. Employees were very accomodating and friendly. We enjoyed our stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Short drive from hotel

Right across the highway

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Review of Holiday Inn Express & Suites WATERTOWN-THOUSAND ISLANDS

Reviewer score

3
5.01.0
Anonymous
Business
rochester, ny
Jul 15, 2010

clean but noisy

Everything about the room was great except the HVAC unit was noisy and kept shutting off, it was very hard to sleep even with the ear plugs in. Another issue was the breakfast food was cold and very limited in selection and was more like a continental breakfast than a hot one. Next time I will try the Hampton Inn next door especially since it was the same price.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
2
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Most of the good service restaraunts are on the west end of Arsenal street.

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Review of Holiday Inn Express & Suites WATERTOWN-THOUSAND ISLANDS

Reviewer score

5
5.01.0
Mary - A Soldiers Mom
Business
College Station, Texas
Oct 15, 2009

CLEAN, NEWER HOTEL - GREAT LOCATION

WIth my son set to deploy and wanting to visit him I selected this Holiday Inn Express Hotel because it was NEWER and close to Ft. Drum. It did not disappoint and I will stay there again. Also, the manager ([...]) was very polite and kind. I really appreciated her assistance.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

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Review of Holiday Inn Express & Suites WATERTOWN-THOUSAND ISLANDS

Reviewer score

3
5.01.0
Anonymous
Business
USA
Sep 28, 2008

Hotel Staff helpful

The Holiday Inn Express was very clean and the staff was very nice and helpful. On our frist night we had a problem with the room smelling like setting water and our Jacuzzi didn't work.They came right up and fix it .The bed was very comfortable! The bath was nice and big they have a shower witch I think they should have a seat in for us older people other than that our stay was very nice they have three restaurants in the same parking lot and a Mall just down the road.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

Buffalo Wild Wings,Chili's Grill& Bar,Ponderosa Steakhouse, and Dunkin Donuts

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