United Inn

This hotel provided what I needed - close to the airport - free WiFi without any fuss. Free continental breakfast but Denny's in reach if one want a cooked one. The room was clean and comfortable. HBO available on TV.

My wife and I got to the hotel at 9 pm having called to let them know of our arrival time. The front door was wide open with no one in sight. We looked and called around and only found someone sleeping in a darkened breakfast room. So, we used our cell to call the hotel and no one answered the ringing we heard clearly in the lobby. We gave that up after about 30 rings. We sat waiting and another call came in - the sleeping person awoke and ran to the phone. This was the manager and left us waiting while he slept for a good twenty minutes. Also the room walls are so thin that we heard everything in the next room during our stay. That included some early morning Hanky Panky. All we wanted was a place to sleep..

The room was clean and comfortable. Just what you hope an inexpensive room would be. Staff was helpful.

Before we even used the bed, the pillows have hair on them already. The bathroom and tub were filthy. But the real horrible experience was when somebody swiped their way in our room around midnight that woke us up from a dead sleep. Apparently day shift staff did not put our room occupied in the system so the night shift gave the key to another guess. Upon check out, I left several phone numbers for the manager/owner to get back to us to report our horrible, horrible experience but have yet to hear from anybody...that was 7 days ago.

We stayed 3 nights while at the National Women's tournament. The people are nice, issues are resolved promptly, rooms and linens are clean. They need new carpet

Excelent

quite, close to interstate, dining close

I could not imagine it might be that BAD. I am very budget-minded traveler and was staying in cheap hotels all around USA and abroad, and NEVER had so bad experience. It must be -10 on 0..10 scale. First - they didn't have a shuttle from the airport as was advertised on their web-page - and the shuttle was the main reason to stay with them. Well, have to spend some $ on taxi. Second - they gave smoking room while I reserved non-smoking. The smell was pretty bad, but they claimed they had no other rooms available. The colleague of mine was staying in the non-smoking room on the different floor and said there was smoke coming from the room next to his - supposedly non-smoking; and he had health problem related to smoke - they did nothing. Looks like they did not care at all reserving smoking/non-smoking rooms. Third - the room was dirty as I had never seen before. Lipstick, chewing gum, and some other unidentified substances over walls, window curtain rods, floor - everywhere. Table, chair, handles were greasy (?). Dead fly on the bed. Fesses on the floor behind the toilet. Fourth and the worst for me - no heating! It was October and below 40F at night. Room temperature fallen below 60 F. I asked in the very first evening, they told they could do nothing right now (it was about midnight) and will send maintenance to check next day. Nothing was done by the second night. They claimed the heating was off for the entire hotel and will be turned on next Monday (Thank you so much, I was going to be home by Monday). And my colleagues staying on the other floor did have heating, as well it was on in the hall. I asked for portable heater - they didn't have any by this time. Fifth: what could be worse than a room with heat in October? A room with no heat and no hot shower! There was hot water in the facet in sink, but not in the shower. Looks like temperature selector in the shower didn't work and was set for the same lukewarm water no matter the position of the handle. Again, I complained to the front desk and been said the maintenance guy will check it next morning. Guess what? Nothing was done, as for heating. BTW, other guests complained that they had extremely hot water in their rooms - looks like water temperature was set fixed at random for different rooms. And the last one - the Internet connection disappeared second evening, so I had to get home to submit this this review.

The price was good. I could heard the noise at night from neighborhood. A shower tab was very tight to open.

Couldn't beat the price, location, and availability, although we were a bit appalled by the sludge in the little pool bet that was a serious health hazzard, would have respected it more had management acknowledged the un-sightliness and put a sign up and or apologized for the inconveinence in a professional manner as opposed to pretending the situation didnt exist