Hotel Overview
Close to airport
Nice breakfast, friendly staff, close to airport, slightly uncomfortable beds, great deal.
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Quick trip
- Sep 26, 2010
Clean and Comfortable
Hotel room was clean and comfortable. Staff was friendly and helpful. Pool is a little small and...
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Biz Traveler
- May 17, 2010
Hotel Map
5418 SOUTH BAY ROAD, SYRACUSE, NY 13212
- Area served
- SYRACUSE
- Nearby airports
- Hancock International Airport, (SYR), 2.00, W, Mile
- Area description
- Airport - AIRPORT
Amenities
- Americans with Disabilities Act (ADA) Compliant
- Bath Tub
- Coffee Maker in Room
- Connecting Rooms
- Desk with Lamp
- DVD Player
- Email Service
- FAX
- Free breakfast
- Free Local Telephone Calls
- Free Newspaper
- Hairdryer in Room
- Handicapped Rooms/Facilities
- High-speed Internet
- Honeymoon Suite
- Ice Machine
- In Room Movies
- Indoor Pool
- Internet Access
- Ironing Board
- Lounge
- Maid Service
- Microwave
- No Smoking Rooms/Facilities
- Outlet Adapters
- Pool
- Rollaway Beds
- Safe Deposit Box
- Satellite TV
- Sofa Bed
- Temperature Control
- TV
Dining
- Applebee's
- American
- Fresno's
- Southwest
- Mama Mia's
- Italian
- Clam Bar
- Seafood
- Dinosaur Bar-B-Q
- For lunch or dinner, try the famous Dinosaur Bar-B-Q, which offers casual dining with real pit smoked barbecue, a full bar and live entertainment.
- Jake Hafner's Restaurant and Tavern
- For a well-made drink and exciting nightlife near our hotel in Syracuse, New York, head to Jake Hafner's Restaurant and Tavern, where locals and travelers alike meet to enjoy good times and a fun atmosphere. Also, visit the Clam Bar just do
Hotel Policies
- Check-in:
- 3:00 PM
- Check-out:
- 11:00 AM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (15)
Ratings and reviews for Holiday Inn Express SYRACUSE AIRPORT
- All travelers (15) 3.4 / 5
- Business (4) 3 / 5
- Couples (3) 3.7 / 5
- Families (5) 3.6 / 5
- Singles (3) 3.3 / 5
- Amenities:
- 3.6
- Room cleanliness:
- 3.7
- Hotel staff:
- 3.9
- Room comfort:
- 3.7
- Location:
- 4.3
- Value:
- 3.3
67%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
XCRO
Friendly Hotel
The staff was very Pleasant and the airport shuttle was a great amenity!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would not recommend
Lenny
L
bad housekeeping my used towels were picked off floor and hung up for me to use agian!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 1
- Hotel staff:
- 2
- Room comfort:
- 1
- Location:
- 5
- Value:
- 2
Trip purpose:
Business
Reviewer score
Would not recommend
Birthday Girl
50th birthday
this place was awful. The beds were lumpy with soft pillows. I woke up with a stiff neck and very little sleep. The shower dripped. There were only 2 towels in the bathroom and the front desk was s.l.o.w. We had a non-smoking room; yet the elevator and hallway smelled of cigarette smoke.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 2
- Hotel staff:
- 4
- Room comfort:
- 1
- Location:
- 4
- Value:
- 2
Reviewer score
Would recommend
Quick trip
Close to airport
Nice breakfast, friendly staff, close to airport, slightly uncomfortable beds, great deal.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 4
- Value:
- 4
Time-saving tip:
Not Applicable
Close to airport
Reviewer score
Would recommend
Biz Traveler
Clean and Comfortable
Hotel room was clean and comfortable. Staff was friendly and helpful. Pool is a little small and would have been nice if there was a spa.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Trip purpose:
Business
Reviewer score
Would not recommend
Frustrated traveler
Unhelpful staff
I wanted to work on the computer in my room, but could not get on wireless most of the time and ethernet intermittent. After numerous phone calls to the front desk and time warner cable, i just gave up and left to to go the airport and work there. And arriving four hours early at the airport just to work is the most ridiculous thing I can imagine for me as a business traveler. Unbelievable in this day and age I can't work on the internet in my hotel room in a chain like Holiday Inn Express. And it wasn't just my computer, because I had a mac and a brand new pc and neither of them worked. Lots of promises about getting connected, but no deliveries. Wasted a lot of time I could have been working.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 2
- Hotel staff:
- 1
- Room comfort:
- 2
- Location:
- 4
- Value:
- 1
Trip purpose:
Business
Reviewer score
Would recommend
Beth
Right by the airport, nice & comfortable
Right by the airport and the interstate. Just under 2 hours away from the Baseball Hall of Fame in Cooperstown, but a beautiful drive to get there.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Dan
Excellent
After reading other reviews, I expected the staff to be unprofessional and unhelpful, but when I arrived, I was greeted by friendly and helpful employees. They were very professional and made my stay very easy. Also, the room was very clean.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
super mom
good location
is a very nice hotel have stayed there 2 times this yr..Make sure you grt the right housekeeper...otherwise alls they do is make your beds..good breakfast some staff is friendly...
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
Super Mom
awesome
I was In syracuse to Visit a sick sister.This was the perfect Hotel for me and my daughter..All kinds of fast food places for my daughter..And Fresnos for me.Maid service was super,rooms were clean..Just wish we had a fridge in the room.and a microwave.would stay here again.As a matter of fact iam in august..Thanks for the excellent stay ..
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Shopping tip:
Short drive from hotel
Take 81 to carousel mall..awesome place
