CrestHill Suites Syracuse

3 stars
6410 New Venture Gear Drive, Syracuse, NY 13057
Hotel Overview
Reviewer score
4.2
out of 5
108 reviews
Always a great stay

My second time staying at this hotel, no problems, very spacious and comfy room. Love the apartment... See full review

  • Cusefan
  • Aug 31, 2014
Great stay!

Everything was there. Large room, lots of amenities. Just off I-90. Woud stay again when traveling... See full review

  • traveler 823
  • Aug 12, 2014
Spacious suites with kitchens, a pool and more inviting perks

With a residential-style exterior and apartment-like suites, CrestHill Suites Syracuse creates a warm welcome for those on extended stays. Guests enjoy the free hot breakfast buffet and weeknight social hour with light dinner fare, beer, wine and soda. Grab snacks at the on-site convenience mart or use the free grocery shopping service and let the staff stock the suite. Spend the day in the quiet, well groomed courtyard with heated pool, patio and BBQ gas grills or hit the fitness center. A free shuttle zips guests to the airport.

Features

Right off the highway and easy to find, CrestHill Suites Syracuse adds value to its cost-conscious room rates with a free guest laundry, plenty of free parking and a free weekday shuttle to the airport. In the area, explore more than 50 state, county and city parks or swing like a pro on one of 40 golf courses in Onondaga County. Syracuse museums, restaurants, shopping and attractions are all a short drive away.

Highlights

  • Free full, hot breakfast buffet and evening social hour (Monday – Thursday)
  • Complimentary grocery shopping service
  • All-suite rooms with a fully equipped kitchen and sitting area
  • Seven miles to the airport with free weekday shuttle service
  • Heated outdoor pool, sun deck and BBQ grill

Rooms

Each of the 86 suites at CrestHill Suites Syracuse offer smart, spacious layouts. From the studio to one- and two-bedroom suites, all feature a fully equipped kitchen that opens onto a separate sitting area with VHS and digital cable TV. Comfortably furnished rooms aim to feel like home so guests can cook together or watch a movie before heading to sleep in separate bedrooms. Rooms include free wireless Internet access, hair dryer, iron and ironing board and coffee-maker. For business travelers, the well-lit work area has an ergonomic chair and a phone with personal voice mail. CrestHill Suites Syracuse allows pets with certain guidelines (fees apply).

Transportation

  • Syracuse Hancock International Airport (7.2 mi/11.6 km)
  • Free weekday airport shuttle service from 8 a.m. – 4 p.m. (other requests based in availability)

Attractions

  • Erie Canal Museum Park (5.8 mi/9.3 km)
  • Armory Square (6.2 mi/10 km)
  • Oncenter complex (6.2 mi/10 km)
  • Everson Museum of Art (6.2 mi/10 km)
  • Carousel Center (6.4 mi/10.3 km)
  • Carrier Dome (7.1 mi/11.4 km)
  • Salt Museum (7.6 mi/12.2 km)
  • Rosamond Gifford Zoo (8.1 mi/13 km)
  • Jamesville Beach (10.5 mi/16.9 km)

Business

  • Free wireless Internet access
  • 24-hour business center with free copy and fax services

CrestHill Suites Syracuse Rooms

Queen Suite
This room offers two queen beds with fully kitchen, sitting area with digital cable TV and VCR, coffee maker, hair dryer, high speed internet access, iron and ironing board.
King Suite
This room offers one king bed with fully kitchen, sitting area with digital cable TV and VCR, coffee maker, hair dryer, iron and ironing board.

Amenities

  • WiFi
  • Airport shuttle
  • Free parking
  • Pool
General
Pet friendly
Activities
Pool
Fitness Center
Services
Business center
Internet
WiFi
Transportation
Airport shuttle
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Hotel Map

43.0906 -76.0749
Area served
Syracuse (Carrier Circle), Liverpool, East Syracuse.
Nearby airports
Hancock International Airport.
Area description
Carrier Circle in East Syracuse located near business parks, NYS Thruway easily accessible, 30 minutes from Turning Stone Casino.

Nearby points of interest

  • War Memorial at Oncenter: 4.9 mi
  • Carrier Dome: 4.9 mi

Dining

Shuttle
Shuttle service provided from hotel to airport and/or transportation center. Shuttle schedule 8:00 am to 4:40 pm Monday - Friday. Other requests based on availability.
Dining
Free breakfast daily in lobby including hot items.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (108)

Ratings and reviews for CrestHill Suites Syracuse

Overall score

4.2 / 5
5.01.0
108 out of 108
Amenities:
4.1
Room cleanliness:
4.3
Hotel staff:
4.4
Room comfort:
4.3
Location:
4
Value:
4.3

92% would recommend to a friend.

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Review of CrestHill Suites Syracuse

Reviewer score

4
5.01.0
WV Travels
Business
Morgantown, WV
Nov 19, 2014

My Syracuse go-to hotel

After staying in several different places in the Syracuse area, CrestHill has become my 'go-to' hotel in Syracuse. The service is great, and it offers lots of amenities at a reasonable cost.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of CrestHill Suites Syracuse

Reviewer score

2
5.01.0
Samir2014
Business
NJ
Oct 29, 2014

Issues

Besides the fact that the hotel didn't have my reservation, they were very curt and blamed others for the issues. The location is also in an industrial park which isn't really easy to get to.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
1
Room comfort:
2
Location:
1
Value:
2
Trip purpose:

Business

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Review of CrestHill Suites Syracuse

Reviewer score

4
5.01.0
bigger red
Business
nebraska
Oct 10, 2014

great place

great room with lots of space. Nice kitchenette. Staff was very helpful. Breakfast was beyond the normal continental breakfast experience.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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Review of CrestHill Suites Syracuse

Reviewer score

2
5.01.0
Paul and Lydia
Business
Glendale, AZ
Sep 26, 2014

Just so so

there were a lot of scuff marks on the walls and doors. the carpet by the bed had a black spot the size of a baseball. The chrome in the bathroom was never polished or wiped down. the chair at the desk was not very sturdy. they gave us a map to find a Wal-Mart that was not accurate. So I tried to tell the guy at the front desk but he just didn't get it. so if you are going to WM from this hotel you turn right on Upton that gets you to bridge st! the alarm clock would take a genius to figure out how to set it, we should have asked for a different one. the breadfast buffet needs to be set up more user friendly they have one little hole in the counter for trash and you put your dirty plates in a bin that's in front of the TV. We were expecting more as we usually don't pay as much as we did for a place and thought 3 stars would deliver.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

just over the bridge on 298 is the Bull and barrell good pub grub and the closest restaurant.

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Review of CrestHill Suites Syracuse

Reviewer score

4
5.01.0
Sonofthe60s
Business
West Simsbury, Connecticut
Sep 21, 2014

Excellent Value

This was our first stay at a CrestHill Suites property and it was a very pleasant surprise. Check-in was prompt and friendly. Our room was very clean - kudos to the housekeeping staff. I also thought it was an interesting design with the closet being part of the bathroom. No big deal. Breakfast was fine - eggs, a different breakfast meat each day, fruit, cereal, etc. I'm not a fan of the mini egg "omelette" that was served one morning, but the scrambled eggs the next day were hot and good. The staff moves quickly, refreshing items and cleaning up after guests. The location is in the Carrier Circle area, near all of the other hotels - a short drive to the Thruway and I-690, which cuts through Syracuse and always seems to be under construction. And there are two really good restaurants close by - Joey's and Justin's. Yes - we'd stay here again. All in all - an excellent value.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of CrestHill Suites Syracuse

Reviewer score

4
5.01.0
JoeScags
Business
NY
Sep 2, 2014

More than Adequate

My wife and I stayed two nights during the NYS Fair. Rooms were nice and large, a welcomed surprise. They were a bit outdated, but VERY clean. As far as location, it was excellent. Within 15 minutes of the fair and close to some good eateries in Syracuse. We did not partake in the Breakfast Bar, but it looked complete, with some hot choices as well as traditional continental items. And again, very, very clean. Would defiantly stay again and recommend to any couple, family or group looking for a hotel in the area.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of CrestHill Suites Syracuse

Reviewer score

5
5.01.0
Cusefan
Business
Binghamton
Aug 31, 2014

Always a great stay

My second time staying at this hotel, no problems, very spacious and comfy room. Love the apartment like style, staff was nice also

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of CrestHill Suites Syracuse

Reviewer score

5
5.01.0
traveler 823
Business
OH
Aug 12, 2014

Great stay!

Everything was there. Large room, lots of amenities. Just off I-90. Woud stay again when traveling that direction.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of CrestHill Suites Syracuse

Reviewer score

3
5.01.0
providor
Business
New York
Jul 21, 2014

ordinary

Was a regular motel I'd say nothing relative to a hotel much.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of CrestHill Suites Syracuse

Reviewer score

3
5.01.0
comfort guy
Business
capital area,ny
Jul 14, 2014

I liked it

Room was cozy and comes with a real hot breakfast which I enjoyed mornings outside overlooking the pool. Great for singles to family. Has sufficient exercise room. I would definitely return and expect too. Only negative point was that my shower floor towel was dirty from previous shoe marks. My complaint was quickly attended too and the staff did all they could to make my stay comfortable. Air conditioning is more than sufficient but a bit noisy. Carpeting is a little warn but that's normal. A relaxing stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

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