BEST WESTERN The Inn at the Fairgrounds

Check in was very quick. Our room was on the second floor and very clean. The easy chair they used to have in the room wasn't there, but other than that we were very pleased. All the staff was very friendly and helpful. We went to the New York State Fair and the hotel had a shuttle service, which was very convenient and easy to use. I would definitely stay next year at the same hotel.

We had a wonderful stay, Very quiet Staff for the most part was very pleasant. We will do it again next year(just wish they had a pool)

Room was large,clean & comfortable - Staff very pleasant. Restaurant service was great and food good.

very nice hotel excellent staff very helpful and accomadating

Running toilet had them work on itq still kept running all night

a rude manager accused us of bringing a dog in to the hotel, and had the nerve to shine a flashlight in to my vehicle to see if the dog was there. She's forttunate I didn't call the police to report someone trying to steal a show dog. Ruined the experience. Breakfast was ordinary -old cereal with crumbs at the bottom of the container. Rooms are very large, extremely clean, comfortable beds.

At first it was not so good. Room was suppose to be non-smoking. The bar had no one attending it . Once we informed the front desk of the smell in the room we were placed in a much better room. Once the bar tender came we were treated quickly and tastefully. We ate at the restaurant,one of the appetizers was overly salted. But that was taken away and off our bill. The rest of the meal and the cocktails were very well made. Overall the customer service was great. We will be coming back.

Breakfast was poor. At 9am on a Saturday, bins we empty, no eggs or breakffast meats, orange juice was empty. no butter for toast or waffles. Syrup was watered down. Waffles then tasted like water, no flavor. When approached desk regarding assistance we were told to wait 5 minutes. after 10 minutes other hotel guest asked same questions and were told 5 minutes. Very disappointed. Probably would not stay there again. Holet out in the middle of no where. Among factories.

We arrived late in the evening, after 11 pm, the staff was present, awake, and helpful showing me the back door so I could access the room quickly with my children. The room was very spacious, shockingly so, and fit my small family. For the price and the space this room was close to perfect. The free breakfast only helped, the free internet was also nice. Only takeaway if any was the lack of choice at breakfast. The staff even had a wine opener! Great experience!

Only stayed here one night but I would definitely come back. Everything was very clean, everything worked and I liked that the rooms were fairly large. It was nice that it had a steakhouse attached to the restaurant. One negative that I would say is that it's further from the city of Syracuse than I thought it was. But if you're going to something at the Fairgrounds this is a must-stay.