Rochester Plaza Hotel

2 stars
View map of 70 State Street, Rochester, NY 14614

Hotel Overview

Reviewer score
3.3
out of 5
60 reviews
Rochester Plaza = Great stay!

From the front desk folks to the housekeeping, bartenders, and shuttle driver, Rochester Plaza... See full review

  • Supercalifragilisticexpia
  • Oct 22, 2014
Plaza hotel

My stay at the plaza hotel in Rochester ny was wonderful. I enjoyed the quick service and friendly... See full review

  • Arush
  • Apr 30, 2013

Convenience and a central location on the Genesee River define the Rochester Plaza Hotel and Conference Center. Comfortable for leisure travelers yet filled with business amenities, the hotel is within walking distance of Kodak, the Federal Court, government offices, banks, Xerox and the Rochester Riverside Convention Center. The outdoor swimming pool enjoys a private spot on the fourth floor, surrounded by four floors of guest rooms. Nap under a poolside canopy, head to the fitness center, or take a seat in one of three restaurants.

Rooms

Beds in the 362 spacious rooms and suites at Rochester Plaza Hotel and Conference Center feel divine after a long day, with pillow-top comfort covers, three sheets, a feathery duvet and a choice of pillows. Rooms offer a view of the Genesee River or the courtyard swimming pool. Jump online with free wireless Internet access or order an in-room movie. Other amenities include tea and coffee, a hair-dryer, full-size ironing board and iron, work desk two phones and voicemail with remote outside access. Make a fast exit with video express check out. Smoking and non-smoking rooms are available as well as pet-friendly accommodations.

Property features

The three restaurants at Rochester Plaza Hotel and Conference Center include a coffee café, a lobby bar and grill and the River Club Restaurant with its scenic river views. For ultimate business travel convenience, the hotel offers express check-in/check-out, an ATM, currency exchange, secretarial services, guest laundry area and same-day dry cleaning services on weekdays. Limited on-site parking is available (fees apply). Walk to nightlife in the East End and St. Paul Quarter, or check out the nearby public golf courses, tennis, hiking, Erie Canal boating and winery tours.

Highlights

  • In the heart of downtown near major cultural, entertainment and sports attractions
  • Three restaurants and 30,000 square feet of meeting space
  • Free shuttle to the airport, Amtrak station and bus terminal
  • Complimentary Wi-Fi in lobby, guest rooms, meeting rooms and restaurants
  • Outdoor heated courtyard pool on the fourth floor plus a fitness center
Nearby attractions

  • Rochester Riverside Convention Center (0.3 mi/0.5 km)
  • High Falls waterfall (0.3 mi/0.5 km)
  • Frontier Field (0.5 mi/0.8 km)
  • National Museum of Play (1 mi/1.6 km)
  • Rochester Museum and Science Center (1.4 mi/2.3 km)
  • Highland Botanical Park (2 mi/3.2 km)
  • George Eastman House (2.1 mi/3.3 km)
  • Seneca Park Zoo (4.1 mi/6.6 km)
  • Mall at Greece Ridge (8 mi/12.9 km)
  • Seabreeze Amusement Park (8.2 mi/13.1 km)

Business

  • Free wireless Internet access
  • Business center with fax, copy and shipping services (fees apply)
  • 14 meeting rooms and meeting space totaling 30,000 square feet including a Ballroom and outdoor pavilion with river views
  • Meetings for up to 1,00 people and banquets for up to 850 people
  • Walk to the Rochester Riverside Convention Center, local businesses and government offices

Transportation

  • Greater Rochester  International Airport (4.9 mi/7.9 km)
  • Complimentary airport, train and bus transportation

Policies

Valid credit card and ID card with address must be presented at check in.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Rochester Plaza Hotel Rooms

Standard King Non-Smoking
Standard King Non-Smoking Standard room with 1 king size bed. Pet Friendly. Includes Free WIFI
HDCP Two Queen Beds NS
Handicap Accessible Two Queen Beds Non-Smoking with Step in shower
Standard Two Queens Non-Smoking
Standard room with two queen beds non-smoking. Pet Friendly.

Amenities

  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Pet friendly
Elevators
Activities
Outdoor pool
Dining
Bar/Lounge
Coffee maker in room
Services
24 hour front desk
Business center
Maid service
Laundry service
ATM/Cash machine
Security
Wake-up service
Porters
Gift shop
Copy service
Currency exchange
Audio visual equipment
Parking
Parking
Accessibility
Accessible Rooms/Facilities
Accessible facilities
Accessible parking
Room
Television with cable
Telephone
AM/FM alarm clock
Hairdryer in room
Shower
Electronic door locks
Iron
Ironing board
Smoke detectors
Sprinklers in rooms

Nearby points of interest

  • The Blue Cross Arena at the War Memorial: 0.2 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Rochester Plaza Hotel

Overall score

3.3 / 5
5.01.0
60 out of 60
Amenities:
3.2
Cleanliness:
3.7
Hotel staff:
3.8
Comfort:
3.7
Location:
4
Value:
3.8

73% would recommend to a friend.

Sort by:
Review of Rochester Plaza Hotel

Reviewer score

5
5.01.0
vernb
Couples
north carolina
Nov 5, 2011

great getaway

We stayed there to go see a concert. The staff was very polite and the rooms were spotless. Everything that we wanted to do was within 10 minutes from the hotel. We had an amazing trip, would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Couples

Review of Rochester Plaza Hotel

Reviewer score

5
5.01.0
Arush
Family
Panama city Beach, FL
Apr 30, 2013

Plaza hotel

My stay at the plaza hotel in Rochester ny was wonderful. I enjoyed the quick service and friendly attuide everyone had. One thing they could do better with is maybe haveing some sort of door stoppers because we ppl were going in and out of their rooms next to me, and they would shut, they were slamming shut and keeping me up. But other than that it was nice.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Entertainment tip: Long walk from hotel

main street armory they have shows there all the time great and affordable and walking distance to the hotel.

Review of Rochester Plaza Hotel

Reviewer score

5
5.01.0
Anonymous
Business
Dayton, Ohio
May 13, 2009

Great stay, great service great value.

The people throughout the hotel were great. In the bar/restaurant took great care and understand what customer service is all about. At the front desk[...] the night shift clerk is the kind of person I would want to be my frontline of customer service. Had a great stay!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Rochester Plaza Hotel

Reviewer score

5
5.01.0
Anonymous
Single
Portland, ME
May 22, 2010

Great price and very clean

In and out, no fuss. Clean room.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Single

Money-saving tip: Not Applicable

Go with the vacation deal on [...]. My hotel, rental car and flights were pretty good.

Review of Rochester Plaza Hotel

Reviewer score

5
5.01.0
Anonymous
Couples
Rochester, ny
Jun 14, 2010

wonderful hotel top notch service

very nice hotel friendly staff excellent food my husband and i went down for the jazz fest they had jazz music playen at the hotel as well we are going to make it a annual trip every year

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Couples

Review of Rochester Plaza Hotel

Reviewer score

5
5.01.0
Anonymous
Couples
oswego ny
Apr 6, 2010

Great room and very good dinning and bar

We booked the room to go to an event at the Blue Cross Arena, it is very close, only a block walking distance. You have the convience of going to dinner befor hand at the hotel bar and dining room and convience of returning to the bar after the event

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Rochester Plaza Hotel

Reviewer score

5
5.01.0
Anonymous
Friends
USA
Sep 25, 2008

User frienly parking 4 Rochester

Good job overall. Dining needs work with offerings. They took real good care of requests.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Friends

Dining tip: Short walk from hotel

good breakfast at the '' STOCK MARKET RESTAURANT''

Review of Rochester Plaza Hotel

Reviewer score

5
5.01.0
Supercalifragilisticexpia
Single
Westmont, IL
Oct 22, 2014

Rochester Plaza = Great stay!

From the front desk folks to the housekeeping, bartenders, and shuttle driver, Rochester Plaza earned an A+ from me. Everyone was courteous, pleasant and helpful. Room was clean and comfortable. I would definitely stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Single

Review of Rochester Plaza Hotel

Reviewer score

4
5.01.0
DEEJ
Couples
Riverview, FL
Oct 17, 2011

Very good experience...

We were in NY for a funeral and stayed at this hotel ( had made on-line reservations ) and we were very satisified with all the accommodations. It was clean, and the beds were comfortable. We had to return our rental car to the airport the night before we left. We called from the airport when we returned the car, and they had a shuttle pick us up within 15 minutes to bring us back to the hotel. The staff was very friendly. A good experience !!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
1
Value:
3
Trip purpose:

Couples

Review of Rochester Plaza Hotel

Reviewer score

4
5.01.0
toothschmidt
Couples
San Diego, CA, USA
Oct 31, 2011

Good stay in Rochester, NY

This hotel gave me exactly what I expected--an inexpensive and convenient place to sleep and have breakfast. After each day, I returned tired and found my room clean and quiet. The staff were all courteous and friendly. My only critique would be to supply the bar with a greater selection of craft beers. All in all, I'm satisfied and would return.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

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