$99 Avg/night
Rate based on Check-in: Jan 29, 2015 Check-out: Feb 1, 2015

Rochester Plaza Hotel

3 stars
70 State Street, Rochester, NY 14614
Hotel Overview
Reviewer score
3.3
out of 5
71 reviews
Rochester Plaza = Great stay!

From the front desk folks to the housekeeping, bartenders, and shuttle driver, Rochester Plaza... See full review

  • Supercalifragilisticexpia
  • Oct 22, 2014
Plaza hotel

My stay at the plaza hotel in Rochester ny was wonderful. I enjoyed the quick service and friendly... See full review

  • Arush
  • Apr 30, 2013
Comfortable business hotel walkable to convention center and top sights

Convenience and a central location on the Genesee River define the Rochester Plaza Hotel and Conference Center. Comfortable for leisure travelers yet filled with business amenities, the hotel is within walking distance of Kodak, the Federal Court, government offices, banks, Xerox and the Rochester Riverside Convention Center. The outdoor swimming pool enjoys a private spot on the fourth floor, surrounded by four floors of guest rooms. Nap under a poolside canopy, head to the fitness center, or take a seat in one of three restaurants.

Highlights

  • In the heart of downtown near major cultural, entertainment and sports attractions
  • Three restaurants and 30,000 square feet of meeting space
  • Free shuttle to the airport, Amtrak station and bus terminal
  • Complimentary Wi-Fi in lobby, guest rooms, meeting rooms and restaurants
  • Outdoor heated courtyard pool on the fourth floor plus a fitness center
Rooms

Beds in the 362 spacious rooms and suites at Rochester Plaza Hotel and Conference Center feel divine after a long day, with pillow-top comfort covers, three sheets, a feathery duvet and a choice of pillows. Rooms offer a view of the Genesee River or the courtyard swimming pool. Jump online with free wireless Internet access or order an in-room movie. Other amenities include tea and coffee, a hair-dryer, full-size ironing board and iron, work desk two phones and voicemail with remote outside access. Make a fast exit with video express check out. Smoking and non-smoking rooms are available as well as pet-friendly accommodations.

Features

The three restaurants at Rochester Plaza Hotel and Conference Center include a coffee café, a lobby bar and grill and the River Club Restaurant with its scenic river views. For ultimate business travel convenience, the hotel offers express check-in/check-out, an ATM, currency exchange, secretarial services, guest laundry area and same-day dry cleaning services on weekdays. Limited on-site parking is available (fees apply). Walk to nightlife in the East End and St. Paul Quarter, or check out the nearby public golf courses, tennis, hiking, Erie Canal boating and winery tours.

Transportation

  • Greater Rochester  International Airport (4.9 mi/7.9 km)
  • Complimentary airport, train and bus transportation

Attractions

  • Rochester Riverside Convention Center (0.3 mi/0.5 km)
  • High Falls waterfall (0.3 mi/0.5 km)
  • Frontier Field (0.5 mi/0.8 km)
  • National Museum of Play (1 mi/1.6 km)
  • Rochester Museum and Science Center (1.4 mi/2.3 km)
  • Highland Botanical Park (2 mi/3.2 km)
  • George Eastman House (2.1 mi/3.3 km)
  • Seneca Park Zoo (4.1 mi/6.6 km)
  • Mall at Greece Ridge (8 mi/12.9 km)
  • Seabreeze Amusement Park (8.2 mi/13.1 km)

Business

  • Free wireless Internet access
  • Business center with fax, copy and shipping services (fees apply)
  • 14 meeting rooms and meeting space totaling 30,000 square feet including a Ballroom and outdoor pavilion with river views
  • Meetings for up to 1,00 people and banquets for up to 850 people
  • Walk to the Rochester Riverside Convention Center, local businesses and government offices

Policies and fees

Valid credit card and ID card with address must be presented at check in.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Recommendations for you

Customers who viewed Rochester Plaza Hotel also booked these hotels.

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Rochester Plaza Hotel Rooms

Standard Two Queens Non-Smoking
Standard Two Queens Non-Smoking Pet Friendly Free WIFI
Standard One Queen Non-Smoking
Standard One Queen Non-Smoking Pet Friendly Free WIFI
Standard King Non-Smoking
Standard King Non-Smoking Pet Friendly Free WIFI
Handicap Accessible Two Queen Be
Accessible Two Queens-NS-Entry ways 31. 5x78in Step-in shower w/hand bars/chair-Pet Friendly
King Non-Smoking
King Non-Smoking Pet Friendly Free WIFI

Amenities

  • Free airport shuttle
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Pet friendly
Elevators
Phone service
Activities
Outdoor pool
Dining
Bar/Lounge
Restaurant
Coffee maker in room
24 hour room service
Services
Business center
Laundry service
ATM/Cash machine
Security
Wake-up service
Multilingual
In-Room Safe
Meeting/Banquet facilities
Porters
FAX
Conference facilities
Gift shop
Copy service
Currency exchange
Audio visual equipment
Conference suite
Transportation
Free airport shuttle
Parking
Parking
RV or truck parking
Truck parking
Accessibility
Accessible facilities
Wheel chair access
Room
Television with cable
Telephone
AM/FM alarm clock
Heated guest rooms
Hairdryer in room
Temperature control
Shower
Electronic door locks
Iron
Ironing board
Smoke detectors

Nearby points of interest

  • The Blue Cross Arena at the War Memorial: 0.2 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (71)

Ratings and reviews for Rochester Plaza Hotel

Overall score

3.3 / 5
5.01.0
71 out of 71
Amenities:
3.2
Cleanliness:
3.7
Hotel staff:
3.9
Comfort:
3.7
Location:
4
Value:
3.8

75% would recommend to a friend.

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Review of Rochester Plaza Hotel

Reviewer score

2
5.01.0
Anonymous
Business
Chicago, IL
May 8, 2010

Rochester Plaza Hotel

The room was cold. I asked why the heat was not working, and I was told they had just switched over to air conditioning. You do not have a choice. So, if it gets a little cold too bad. No HEAT.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
3
Comfort:
1
Location:
2
Value:
2
Trip purpose:

Business

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Review of Rochester Plaza Hotel

Reviewer score

3
5.01.0
Teddy Bear
Business
Centerville, Virginia
May 3, 2010

Good opportunity to stay at Rochester

good price and good location

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Rochester Plaza Hotel

Reviewer score

3
5.01.0
FM Corp
Business
Fairfield, NJ
Apr 16, 2010

Real Potential with a few Rough Spots

The hotel lobby and common areas were clean and well lit. The staff, everyone, was friendly and attentive, a true bright spot on my trip! However, the rooms are in a serious need of renovation. While generally clean, there was substantial wear and tear issues on the furniture and bathroom fixtures. With some money invested in updating the rooms this would be a great place to stay. I was told that the neighborhood was a bit rough, but had no problems during the daytime walking around the area. They will shuttle you if you ask.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
3
Value:
5
Trip purpose:

Business

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Review of Rochester Plaza Hotel

Reviewer score

4
5.01.0
Selena, the planner
Business
Littlerock, CA
Apr 15, 2010

Bring your own pillows

This was a nice hotel but not the best. The staff were very nice and friendly. The room was nice and to our supprise a microwave and mini fridge were added and that was a very nice touch. The bathroom could use a little makeover. We had a great view. The only problem was the room doors slammed so loud that it scared you. We did not have a chance to eat at the resturants but our children did get food one night and it was good. The children had a blast. I would stay at this hotel again. The pillows were not that comfortable my husband and I got headaches a couple of nights because the pillows were to hard. Also the heat and the air conditioner were not working properly. When it was hot we could not get the air to work. We had to open the window.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Rochester Plaza Hotel

Reviewer score

5
5.01.0
Anonymous
Business
oswego ny
Apr 6, 2010

Great room and very good dinning and bar

We booked the room to go to an event at the Blue Cross Arena, it is very close, only a block walking distance. You have the convience of going to dinner befor hand at the hotel bar and dining room and convience of returning to the bar after the event

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Rochester Plaza Hotel

Reviewer score

4
5.01.0
Anonymous
Business
Union Springs, NY
Apr 2, 2010

Great price for the location

Very nice place with excellent service! Was there to attend a concert. The people at the desk were very friendly and were only too glad to answer our questions.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Rochester Plaza Hotel

Reviewer score

1
5.01.0
Dooper
Business
Lenoir, NC
Apr 1, 2010

Hotel Experience

We requested, several times, to have a refrigerator and microwave (per the website) in our room; however, they did not accomodate us. Room was very dilapitated. The shower alternated b/w burning and freezing. We had view of the pool - with no water, and the cement falling apart around the pool. Our clock, in the room, was never reset, so the time was wrong. The bed was uncomfortable and saggy in the middle. No free coffee or continential breakfast. Gym equipment was falling apart (specifically the bike I went on, the seat was loose). Additional parking fee.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
1
Value:
2
Trip purpose:

Business

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Review of Rochester Plaza Hotel

Reviewer score

2
5.01.0
Almost emptynester
Business
Chicago,Il.
Apr 1, 2010

Find another place to stay in Rochester

Went to Rochester with 17 year old to check out some schools. The hotel was clean, but old. The staff was nice in the hotel and at the restaurant. The location was convenient to downtown, but fringes a kind of seedy area. We couldn't find any decent places to eat in the neighborhood, and did not feel safe walking around the downtown area at night. Had made a reservation for the free hotel shuttle for a 5:30am pickup, and they left early so we had to wait another 30 minutes for the next shuttle.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

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Review of Rochester Plaza Hotel

Reviewer score

3
5.01.0
jcole3201
Business
Atlanta, GA
Mar 25, 2010

Nice Location, but needs updating

The room was old and smelled of chemicals. The hotel was not as modern as others, but the downtown location worked for my trip. That said, there were limited dining choices. Overall, I would stay there again, but would ask for another room the next time if it smelled.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Rochester Plaza Hotel

Reviewer score

4
5.01.0
rocplazareview
Business
nyc, ny
Mar 5, 2010

Rochester Plaza Hotel review

noisy guests couple of the nights

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

restarurants/bars available in walking distance on state st.

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