Radisson Hotel Rochester Riverside

3 stars
120 East Main Street, Rochester, NY 14604
Hotel Overview
Reviewer score
3.5
out of 5
77 reviews
Great stay for a business trip

My experiences at the Riverside Radisson have truly been an awesome experience. The staff members... See full review

  • Dr. AK
  • Mar 27, 2013
very comfortable

The room was very clean. The bed was wonderful. I was on the 15th floor and had a nice view of the... See full review

  • very hungry
  • Jun 9, 2014
Downtown hotel connected to the convention center

Spacious rooms with wireless Internet access appeal to both families and business travelers at Radisson Hotel Rochester Riverside Center. Set along the Genesee River in downtown Rochester, some rooms offer river views. Business travelers can walk to the adjacent convention center using the enclosed walkway or reach corporate headquarters for Xerox, Kodak and Bausch and Lomb and the Rochester International Airport on the free hotel shuttle. A heated outdoor pool, sauna, fitness center and 24-hour business center round out the amenities.

Highlights

  • Central downtown location walkable to businesses and attractions
  • Connected via an enclosed skyway to the Rochester Riverside Convention Center
  • Free wireless Internet access in pet-friendly rooms and suites
  • Heated outdoor pool, sauna and fitness center
  • Complimentary airport and business-to-business shuttle

Rooms

Golden hues and wood furnishings add homey warmth to the 465 deluxe guest rooms and seven suites at Radisson Hotel Rochester Riverside, many of which feature views of the Genesee River and the city. Guests appreciate free wireless Internet access in rooms that also include a cable TV, coffee-maker, hair-dryer, iron and ironing board and a work desk. Order room service from breakfast until 11 p.m. Pet-friendly (fees apply), non-smoking, connecting and poolside rooms are available as well as business class and club level rooms. 

Features

Legends Sports Bar & Grille serves delicious food in a relaxed atmosphere at Radisson Hotel Rochester Riverside. Stop in for breakfast, lunch or dinner and see major sports teams play on nine 50-inch, high-definition TVs or reserve the private party room. Early birds are welcome to free Grab and Go Breakfast from 5 a.m.-6:30 a.m. The hotel is central to popular Rochester attractions and events including the Lilac Festival, International Jazz Festival, Strong National Museum of Play, George Eastman House and Rochester Museum and Science Center. Sports fans also appreciate close proximity to Knighthawks Lacrosse, Rattlers Outdoor Lacrosse, Raiders Indoor Football, Rochester Red Wings Baseball, Americans Hockey, Razorsharks Basketball and Rhinos Soccer. 

Transportation

  • Greater Rochester  International Airport (5.2 mi/8.3 km)
  • Complimentary airport and business-to-business transportation

Attractions

  • Rochester Riverside Convention Center (across the street)
  • High Falls waterfall (0.5 mi/0.8 km)
  • Frontier Field (0.7 mi/1.2 km)
  • National Museum of Play (0.9 mi/1.4 km)
  • Rochester Museum and Science Center (1.3 mi/2 km)
  • George Eastman House (1.6 mi/2.6 km)
  • Highland Botanical Park (1.9 mi/3 km)
  • Seneca Park Zoo (4 mi/6.5 km)
  • Seabreeze Amusement Park (7.7 mi/12.5 km)
  • Mall at Greece Ridge (8.3 mi/13.4 km)

Business

  • Free wireless Internet access
  • 24-hour business center with free boarding pass printing
  • 30,000 square feet of meeting space, including 12 mezzanine-level meeting rooms and a pre-function area
  • Connected to the Rochester Riverside Convention Center via an enclosed skyway

Amenities

  • High-speed internet
  • Free airport shuttle
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Executive level
FEMA approved
Activities
Heated pool
Fitness center or spa
Fitness Center
Exercise gym
Sauna
Golf
Tennis
Outdoor tennis
Indoor tennis
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Vending machines
Services
24 hour front desk
Business center
Laundry service
Express check in
Guest laundromat
Express checkout
ATM/Cash machine
Security
Multilingual
In-Room Safe
Shops/Commercial services
Meeting/Banquet facilities
Conference facilities
Gift shop
Copy service
Internet
High-speed internet
Transportation
Free airport shuttle
Parking
Indoor parking
Outdoor parking
RV or truck parking
Bus parking
Accessibility
Accessible facilities
Wheel chair access
Accessible rooms
Accessible parking
Brailled elevators
Grab bars in bathroom
Room
Television with cable
Safe
Hairdryer in room
Microwave
Outlet adapters
Fire alarm with light
In room movies
Sofa bed
Iron
Ironing board
Smoke detectors
Sprinklers in rooms

Hotel Map

43.16 -77.61
Area served
City Center
Nearby airports
GREATER ROCHESTER INTERNATIONAL AIRPORT, (ROC), 4.60, MI, NE; GREATER BUFFALO INTL ARPT, (BUF), 64.30, MI, E; HANCOCK INTL, (SYR), 85.90, MI, W;
Area description
Downtown, This hotel is located near downtown.

Nearby points of interest

  • The Blue Cross Arena at the War Memorial: 0.4 mi

Dining

Legends Bar & Grille
Located off of the lobby of the hotel.
Pane Vino Ristorante
Within 2 blocks of the hotel
Sienna Contemporary Grill & Bar
Full Service/Formal Dining Business Casual Dress Code Within 2 blocks of the hotel walking, or about one mile driving

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (77)

Ratings and reviews for Radisson Hotel Rochester Riverside

Overall score

3.5 / 5
5.01.0
77 out of 77
Amenities:
3.6
Room cleanliness:
4.1
Hotel staff:
4.2
Room comfort:
4.2
Location:
4
Value:
3.7

83% would recommend to a friend.

Sort by:
Review of Radisson Hotel Rochester Riverside

Reviewer score

1
5.01.0
The Op
Business
Winston Salem, NC
Sep 24, 2011

Subpar Hotel Chain Experience

Stained carpets, dirty ironing board, late airport shuttle, decor from the Reagan era, horrible plasma TV picture, no iPod docking station on room clock radio - only stayed here because of Orbitz package discount - not worth it.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
1
Trip purpose:

Business

Review of Radisson Hotel Rochester Riverside

Reviewer score

4
5.01.0
Birmingham Dog Lovers
Birmingham, AL, USA
Sep 20, 2011

A great place in Rochester

The hotel is located on the river and is as easily reached as anything in Rochester, which is a welter of short, one way streets that require a map to navigate. Everyone was friendly and cooperative.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short walk from hotel

There is not much on a weekend open, though there was a fine Caribbean restaurant just across the Main Street bridge from the hotel. The hotel restaurant serves a variety of good food.

Review of Radisson Hotel Rochester Riverside

Reviewer score

4
5.01.0
Birmingham Dog Lovers
Birmingham, AL, USA
Sep 20, 2011

A great place in Rochester

The hotel is located on the river and is as easily reached as anything in Rochester, which is a welter of short, one way streets that require a map to navigate. Everyone was friendly and cooperative.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short walk from hotel

There is not much on a weekend open, though there was a fine Caribbean restaurant just across the Main Street bridge from the hotel. The hotel restaurant serves a variety of good food.

Review of Radisson Hotel Rochester Riverside

Reviewer score

3
5.01.0
MikeGURParent
Boston, MA
Sep 6, 2011

Perfectly fine place to stay in Rochester

Service at the hotel was fine, and the room was clean and well-appointed. The restaurant in the hotel is fine, not great, but a reasonable alternative. A good place to set up shop for parents visiting college students in town.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
3
Review of Radisson Hotel Rochester Riverside

Reviewer score

3
5.01.0
MikeGURParent
Boston, MA
Sep 6, 2011

Perfectly fine place to stay in Rochester

Service at the hotel was fine, and the room was clean and well-appointed. The restaurant in the hotel is fine, not great, but a reasonable alternative. A good place to set up shop for parents visiting college students in town.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
3
Review of Radisson Hotel Rochester Riverside

Reviewer score

3
5.01.0
r60slash5
New Hampshire, USA
Aug 30, 2011

Noisy Room

Everything was fine until 2am loud voices in the next room. It sound like breaktime , people laughing and joking, some one talking on a walkie talkie, or cell phone with the speaker on. 3am everything was quiet, but I coundn't get back to sleep

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Review of Radisson Hotel Rochester Riverside

Reviewer score

3
5.01.0
r60slash5
New Hampshire, USA
Aug 30, 2011

Noisy Room

Everything was fine until 2am loud voices in the next room. It sound like breaktime , people laughing and joking, some one talking on a walkie talkie, or cell phone with the speaker on. 3am everything was quiet, but I coundn't get back to sleep

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Review of Radisson Hotel Rochester Riverside

Reviewer score

3
5.01.0
Mr wright
New York
Aug 29, 2011

Wedding Stay

The hotel is typical of a city that has seen the affects of losing multipal industries. It needs to be updated and moderized. The surounding area is depressed and run down. I would not stay there again

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
4
Room comfort:
2
Location:
2
Value:
3
Review of Radisson Hotel Rochester Riverside

Reviewer score

3
5.01.0
Mr wright
New York
Aug 29, 2011

Wedding Stay

The hotel is typical of a city that has seen the affects of losing multipal industries. It needs to be updated and moderized. The surounding area is depressed and run down. I would not stay there again

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
4
Room comfort:
2
Location:
2
Value:
3
Review of Radisson Hotel Rochester Riverside

Reviewer score

3
5.01.0
Anonymous
Business
Toronto
Jul 26, 2011

Adequate For Business Travel

The hotel was adequate and well situated for business. There was sufficient space, wifi and coffee maker in the room. The air conditioning was noisy, but adequate.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

The restaurant in the hotel was convenient and provided a buffet breakfast which was inexpensive.

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