Hotel Overview
internet sucked, staff was great
My son and I were there to give a presentation at the Medical Center, so we found the location to...
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-
Superteach
- May 20, 2012
Bad internet service
Stayed 2 nights, both nights the wireless internet service kept going in and out; would work for 5...
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witski
- Mar 31, 2012
Downtown hotel connected to the convention center
Spacious rooms with wireless Internet access appeal to both families and business travelers at Radisson Hotel Rochester Riverside Center. Set along the Genesee River in downtown Rochester, some rooms offer river views. Business travelers can walk to the adjacent convention center using the enclosed walkway or reach corporate headquarters for Xerox, Kodak and Bausch and Lomb and the Rochester International Airport on the free hotel shuttle. A heated outdoor pool, sauna, fitness center and 24-hour business center round out the amenities.
Hotel Map
- Area served
- City Center
- Nearby airports
- GREATER ROCHESTER INTERNATIONAL AIRPORT, (ROC), 4.60, MI, NE; GREATER BUFFALO INTL ARPT, (BUF), 64.30, MI, E; HANCOCK INTL, (SYR), 85.90, MI, W;
- Area description
- Downtown, This hotel is located near downtown.
Amenities
- 24 Hour Front Desk
- Accessible facilities
- Accessible parking
- Accessible rooms
- Air Conditioned
- ATM/Cash Machine
- Bar/Lounge
- Brailled Elevators
- Bus Parking
- Business center
- Coffee Maker in Room
- Concierge
- Conference Facilities
- Connecting Rooms
- Copy Service
- Elevators
- Executive Level
- Exercise Gym
- Express Check In
- Express Checkout
- FEMA Approved
- Fire Alarm with Light
- Fitness center
- Fitness center or spa
- Free Airport Shuttle
- Gift Shop
- Golf
- Grab Bars in Bathroom
- Guest Laundromat
- Hairdryer in Room
- Health Club
- Heated Pool
- In Room Movies
- Indoor Parking
- Indoor Tennis
- Iron
- Ironing Board
- Laundry Service
- Meeting/Banquet Facilities
- Microwave
- Modem in Room
- Multilingual
- No Smoking Rooms/Facilities
- Outdoor Parking
- Outdoor Pool
- Outdoor Tennis
- Outlet Adapters
- Pets allowed
- Pool
- Public Address System
- Refrigerator
- Restaurant
- Room Service
- RV or Truck Parking
- Safe
- Safe Deposit Box
- Sauna
- Security
- Shops/Commercial Services
- Smoke Detectors
- Sprinklers In Rooms
- Television with Cable
- Tennis
- Vending Machines
- Wheel Chair Access
Dining
- Legends Bar & Grille
- Located off of the lobby of the hotel.
- Pane Vino Ristorante
- Within 2 blocks of the hotel
- Sienna Contemporary Grill & Bar
- Full Service/Formal Dining Business Casual Dress Code Within 2 blocks of the hotel walking, or about one mile driving
Hotel Policies
- Check-in:
- 03:00 PM
- Check-out:
- 11:00 AM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (36)
Ratings and reviews for Radisson Hotel Rochester Riverside
- All travelers (36) 3.5 / 5
- Business (14) 3.4 / 5
- Couples (10) 3.9 / 5
- Families (7) 2.9 / 5
- Friends (2) 4.5 / 5
- Singles (2) 2.5 / 5
- L.G.B.T. (1) 4 / 5
- Amenities:
- 3.5
- Room cleanliness:
- 4.1
- Hotel staff:
- 4.3
- Room comfort:
- 4.1
- Location:
- 4
- Value:
- 3.6
81%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Superteach
internet sucked, staff was great
My son and I were there to give a presentation at the Medical Center, so we found the location to be convenient. We started out on the 15th floor, and the wi-fi was HORRIBLE for all of our devices--computer, ipod, and gaming system. The guy at the front desk apologized and said we should get better reception on another floor closer to a router. He moved us immediately to the 7th floor and the reception improved dramatically. Both rooms were clean and comfortable. Good experience.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 3
Trip purpose:
Business
Sightseeing tip:
Not Applicable
IF you have time and a little money to rent a car, drive to Niagara Falls. It's only about an hour and a half away.
Reviewer score
Would not recommend
witski
Bad internet service
Stayed 2 nights, both nights the wireless internet service kept going in and out; would work for 5 minutes then shut down. Another person i was traveling with had the same problem. When i asked at the front desk if anyone else had reported a problem, i was told i could call the administrator help line.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 4
- Value:
- 3
Trip purpose:
Business
Dining tip:
Short drive from hotel
Try dinner at the Next Door Bar & Grill. Its name sounds like it's a sports bar or something similar, but it is not. Upscale dining, with an eclectic menu, great service & atmosphere.
Reviewer score
Would recommend
qqqq
Great place
Good stay. would book a room here again. Location was very good.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Trip purpose:
Business
Reviewer score
Would recommend
Southern Tier gal
Room with a view??
This was our second stay at this hotel. Previously, we went with the cheaper rate & received a room on the river about 6 floors up--room was small, but view & staff were nice. This time decided to go with more expensive registration that advertised larger "suite at club level" with view of river & microwave & fridge amenities--thinking the room would be larger. Unfortunately, we got a view of the top of the parking deck & dilapidated buildings of downtown. The fridge/microwave cabinet used up space that was already not "there" in the smaller, cheaper room. Should have gone cheaper...at least I would have felt I got my money's worth...
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 1
- Location:
- 3
- Value:
- 1
Entertainment tip:
Short walk from hotel
Definitely make a trip to the Rochester Museum of Play
Reviewer score
Would recommend
CLBartlett
Awesome Downtown Location
It was a beautiful hotel with very helpful staff. Our view was outstanding!!! Only thing I wish the room had a small frig. Everything else was great, would recommend it highly. Rochester was a nice city to visit.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Trip purpose:
Business
Dining tip:
Short walk from hotel
Talk to the people on the street they know the best spots.
Reviewer score
Would not recommend
One Night Only
It was okay. Nothing special. Not horrible.
The hotel restaurant, Legends, was a mess. Woefully understaffed
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 4
- Value:
- 2
Entertainment tip:
Short walk from hotel
Eastman School of Music. Lovely buildings. Great performances.
Reviewer score
Would recommend
asdgfadfga
Convenient and good value
Good location...easy to get in and out of the city, walkable to restaurants and such. Paying to park is lame, but was only $7. Room was nice, clean, and comfortable. Staff was pleasant. Room could stand a bit more soundproofing...our neighbor's TV woke me up at the crack of dawn.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 3
Reviewer score
Would not recommend
The Op
Subpar Hotel Chain Experience
Stained carpets, dirty ironing board, late airport shuttle, decor from the Reagan era, horrible plasma TV picture, no iPod docking station on room clock radio - only stayed here because of Orbitz package discount - not worth it.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 3
- Room comfort:
- 2
- Location:
- 3
- Value:
- 1
Trip purpose:
Business
Reviewer score
Would recommend
A great place in Rochester
The hotel is located on the river and is as easily reached as anything in Rochester, which is a welter of short, one way streets that require a map to navigate. Everyone was friendly and cooperative.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Dining tip:
Short walk from hotel
There is not much on a weekend open, though there was a fine Caribbean restaurant just across the Main Street bridge from the hotel. The hotel restaurant serves a variety of good food.
Reviewer score
Would recommend
MikeGURParent
Perfectly fine place to stay in Rochester
Service at the hotel was fine, and the room was clean and well-appointed. The restaurant in the hotel is fine, not great, but a reasonable alternative. A good place to set up shop for parents visiting college students in town.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 3
- Value:
- 3
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