$89 Avg/night
Rate and special offer based on Check-in: Dec 30, 2014 Check-out: Dec 31, 2014

Hyatt Regency Rochester

4 stars
125 East Main St, ROCHESTER, NY 14604
Hotel Overview
Reviewer score
3.6
out of 5
65 reviews
Just Great

Staff was great. Room was beautiful. Great view. Great Bar. just great See full review

  • Cruise Machine
  • Dec 19, 2014
Top notch hotel

Friendly staff and comfortable bedding helped make my return to home over Thanksgiving weekend... See full review

  • Weekender14
  • Dec 1, 2014
Elegant business hotel connected to downtown convention center

Centrally located in the heart of the city, the dramatic Hyatt Regency Rochester is the only downtown hotel with an indoor swimming pool and whirlpool. An enclosed sky-bridge leads from the Hyatt Regency Rochester right to the Rochester Riverside Convention Center. Naturally, business travelers find the hotel convenient, but equally stylish with an urban contemporary look throughout its 338 rooms, restaurant and lounge. Elegance and service go hand in hand here, starting with a full-service bell staff that makes each arrival pleasant and efficient.

Rooms

Savor the views in spacious guestrooms that look out to scenic landscapes of the city, Lake Ontario and the Genesee River. Rooms at the Hyatt Regency Rochester pair pampering comfort with entertainment, from Plush Hyatt Grand Beds and a deluxe granite bath to 42-inch flat screen TVs and iHome stereos with iPod? docking stations. Order room service when the mood strikes, request nightly turndown service or connect to wireless Internet access (fees apply).

Highlights

  • Skyline views from the only heated indoor pool and hot tub in downtown Rochester
  • 24-hour fitness center and in-room yoga kit
  • Express and PDA check-in features
  • Adjacent to the Rochester Riverside Convention Center
  • Complimentary airport, train and bus transportation

Features

Guests at Hyatt Regency Rochester find it easy to stay fit with 24-hour access to the fitness center, nearby jogging trails and the Yoga Away program, an easy in-room fitness option. Come dinnertime, don?t miss the Palladio Vu restaurant where Italian-American fare is the specialty. This Rochester hotel is conveniently accessible to all major expressways and only 15 minutes from the NYS Thruway. Park in the adjacent covered garage that offers discounted pricing to hotel guests.

Transportation

  • Greater Rochester  International Airport (5 mi/8.1 km)
  • Complimentary airport, train & bus transportation

Attractions

  • Rochester Riverside Convention Center (across the street)
  • High Falls waterfall (0.6 mi/1 km)
  • National Museum of Play (0.9 mi/1.5 km)
  • Rochester Museum and Science Center (1.1 mi/1.8 km)
  • International Museum of Photography at the George Eastman House (1.5 mi/2.4 km)
  • Highland Botanical Park (1.7 mi/2.8 km)
  • Seneca Park Zoo (4.4 mi/7.1 km)
  • Mall at Greece Ridge (8.2 mi/13.1 km)
  • Seabreeze Amusement Park (9.3 mi/15 km)

Business

  • Free wireless Internet access
  • 24-hour business center
  • More than 13,800 square feet of meeting space
  • Connected to the Rochester Riverside Convention Center for an additional 100,000 square feet of exhibit space

Recommendations for you

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Hyatt Regency Rochester Rooms

Business Plan
1 King or 2 Double beds with separate sitting area. Oversized work desk with dual phone lines. Coffee makers in each room. New Sleeper sofas in each room. New Grand Beds in 2006. - One shirt or blouse pressed per room per day (during normal busine
Concierge
Deluxe rooms located on higher, secured floors with upgraded amenities, guest robe, in-room fax, cont'l bkfst coupon for restaurant, complimentary evening hors d'oeuvres in Regency Lounge
Standard
Deluxe rooms featuring either one king or 2 double beds, data ports, voice mail, iron/board, coffee maker, hair dryer, in-room movies, video check-out

Amenities

  • High-speed internet
  • Free airport shuttle
  • Indoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Elevators
Executive level
FEMA approved
Activities
Indoor pool
Fitness Center
Exercise gym
Jacuzzi
Children's activities
Golf
Jogging track
Tennis
Play ground
Racquetball courts
Boating
Fishing
Dining
Bar/Lounge
Continental breakfast
Restaurant
Coffee maker in room
Lounge
Room service
Family plan
Services
24 hour front desk
Business center
Maid service
Laundry service
Express check in
Express checkout
Concierge desk
Laundry/Valet services
ATM/Cash machine
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Porters
Conference facilities
Gift shop
Copy service
Currency exchange
News stand
Audio visual equipment
Conference suite
Computer rental
Internet
High-speed internet
Transportation
Free airport shuttle
Parking
Parking
Indoor parking
Accessibility
Accessible facilities
Accessible rooms
Accessible parking
Room
DVD player
Television with cable
Radio
Telephone
AM/FM alarm clock
Desk with lamp
Free newspaper
Heated guest rooms
Hairdryer in room
Fire alarm with light
Turndown service
Cribs available
In room movies
Temperature control
Electronic door locks
Iron
Ironing board
International direct dial
Smoke detectors
Sprinklers in rooms
Bath tub
Trouser press

Nearby points of interest

  • The Blue Cross Arena at the War Memorial: 0.2 mi

Dining

Palladio
In house restaurant serving breakfast, lunch and dinner; popular Pasta Bar served for lunch Monday-Friday; northern Italian cuisine
Sienna s
Upscale American/French cuisine in casual elegant setting
Dinosaur Bar-B-Que
Casual and delicious barbecue food; live blues music in evening
Barristers Pub
Casual dining

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (65)

Ratings and reviews for Hyatt Regency Rochester

Overall score

3.6 / 5
5.01.0
65 out of 65
Amenities:
3.6
Room cleanliness:
4.2
Hotel staff:
4.3
Room comfort:
4
Location:
4
Value:
3.7

83% would recommend to a friend.

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Review of Hyatt Regency Rochester

Reviewer score

5
5.01.0
Cruise Machine
Business
N/A
Dec 19, 2014

Just Great

Staff was great. Room was beautiful. Great view. Great Bar. just great

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hyatt Regency Rochester

Reviewer score

5
5.01.0
Weekender14
Business
Naples, FL, USA
Dec 1, 2014

Top notch hotel

Friendly staff and comfortable bedding helped make my return to home over Thanksgiving weekend perfect. Clean, comfortable, and good value.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Review of Hyatt Regency Rochester

Reviewer score

4
5.01.0
Corinne716
Business
Olean NY
Dec 1, 2014

desk staff knowledge of area

Sent us to a closed restaurant and did not describe process for parking correctly, causing us to spend our free time on corrections rather than relaxation :(

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hyatt Regency Rochester

Reviewer score

2
5.01.0
Emperor penguin
Business
New York, NY
Oct 6, 2014

Where is the staff?

Could not get a phone call answered -- phone would ring until call self-terminated on some occasions, on other occasions picked up after nearly two minutes ringing, only to be put on hold. Simple breakfast order took over 40 mins. to prepare, no explanation, no apology.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

Dino Barbecue

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Review of Hyatt Regency Rochester

Reviewer score

3
5.01.0
Killer Peaches
Business
Upstate NY
Sep 16, 2014

Close to Blue Cross Arena.

The hotel was ok, the lobby and restaurant looked nice, but our room had a strange smell and was a little run down. One of the window shades was broken, the TV was crooked, the pillows were really flat, etc.The sheets and bathroom seemed clean though, which is all I really cared about. The staff that we encountered were very friendly and it was short walking distance to the Blue Cross Arena, which is why we stayed there. All in all, it was ok, but I might try someplace else next time if the price is right.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Really short walk to Blue Cross Arena. Legends sports bar across the street from the Hyatt has really good burgers and fries.

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Review of Hyatt Regency Rochester

Reviewer score

4
5.01.0
HRM II
Business
Jamestown NY
Aug 11, 2014

Great mother-daughter weekend

My daughter and I met in Rochester for a bridal shower and to have some relaxed mother-daughter time. She lives in a big city & wanted a more urban location. This hotel fit the bill. We were able to walk to dinner on Friday night. The central location made it easy to visit the Farmers Market Saturday morning and the shower location in the afternoon. The bar was great for post-shower cocktails & conversation. The Sunday brunch was delicious as well as convenient. We loved the omelets made to order! Staff was friendly & helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

The Rochester Public Market is sets a high bar for all others. Vegetables, fruit, flowers, baked goods, spices, meats & seafood can all be found Thursdays & Saturdays.

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Review of Hyatt Regency Rochester

Reviewer score

4
5.01.0
BT Soccer Fans
Business
Bay Shore, NY
May 5, 2014

pleasantly surprised

Excellent service - from the valet parking to management. We were greeted and treated as if we were regular customers although it was our first time. We especially would like to recognized Laurie and Garland for the most excellent dining service- the food was delicious and the attention paid to us was immeasurable. We appreciate the extra effort and concern they displayed. including providing maps and directions. We will return and gladly recommend. The only downside towards corporate ... "loose the internet fee - it will improve business" This unnecessary fee could be a deal breaker ....

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

buffet style with sit down service - EXCELLENT !! food choice, clean, spacious -ask for Laurie or Garland -top notch !!!

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Review of Hyatt Regency Rochester

Reviewer score

3
5.01.0
grimmee
Business
New York
Apr 8, 2014

Good enough

You can have clean room and very kind staffs. And there is no refrigerator inside of room.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

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Review of Hyatt Regency Rochester

Reviewer score

5
5.01.0
ChrisfromWayland
Business
Boston
Apr 7, 2014

smooth sailing

Parking was reasonable and convienent. Room was clean and well equipped, bed super comfy and it was a murphy! Health club had enough equipment to support hotel and pool was great. Will come back next year and will stay at the Hyatt again. Traveled with my 18 year old daughter and she loved the hotel too.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Dinasaur bbq - simply delicious.

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Review of Hyatt Regency Rochester

Reviewer score

4
5.01.0
U of r mom
Business
New Jersey
Feb 23, 2014

Great staff

Perfect location for our school visits. The staff couldn't do enough for us. Great FREE shuttle service

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: In Hotel

Use their free shuttle service to and from the train station. Saved about $20 cab round trip.

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