Holiday Inn Hotel & Suites ROCHESTER - MARKETPLACE

3 stars
800 Jefferson Road, Rochester, NY 14623
Hotel Overview
Reviewer score
4.2
out of 5
44 reviews
Relaxing getaway

My boyfriend and I rented this hotel room for a night to relax and get away from our roommates and... See full review

  • Candy Carly
  • Sep 8, 2014
Very welcome break after a long day on the road

We stayed here during our move from Indiana to Massachusetts and had a fine stay at a reasonable... See full review

  • 5Steve55
  • Aug 11, 2014
Fresh, contemporary and just one mile from Marketplace Mall

Take a free shuttle five miles from the airport to the bright Holiday Inn Hotel & Suites ROCHESTER - MARKETPLACE. In an area filled with businesses, restaurants and shopping, the family-friendly hotel also draws traveling sports teams and features a jumbo indoor pool for all-season fun. Make time to enjoy the hot breakfast buffet for cooked-to-order omelets and waffles, or head to Sonora's Mexican Restaurant for a casual lunch or dinner. Dine al fresco in the large outdoor courtyard at tables under generous umbrellas.

Highlights

  • Free cooked-to-order hot breakfast buffet
  • Free DVD rentals for in-room DVD players
  • Large heated indoor pool with beautiful vaulted wood ceilings
  • Free airport shuttle service and Internet access
  • Kids eat free at the on-site Sonora's Mexican Restaurant

Rooms

Cheery red bedspreads contrast with dark wood accents in 120 well-priced rooms at Holiday Inn Hotel & Suites ROCHESTER -  MARKETPLACE. Borrow DVDs free of charge to use in the DVD player available in all rooms. Wired and wireless Internet access along with local calls are free. Each room offers the conveniences of a refrigerator, microwave and room service.

Features

Holiday Inn Hotel & Suites ROCHESTER - MARKETPLACE offers easy access to all major highways and is convenient to all local universities, including University of Rochester, Monroe Community College and Rochester Institute of Technology. Catch major sports games on the big screen TVs in the bar and lounge or take a tour of local wineries starting 10 miles away. Find an on-site laundry, same-day dry cleaning services and a variety of modern equipment in the fitness center.

Transportation

  • Greater Rochester  International Airport (5.8 mi/9.3 km)

Attractions

  • Marketplace Mall (1.1 mi/1.8 km)
  • Highland Botanical Park (3.5 mi/5.6 km)
  • Rochester Riverside Convention Center (5.3 mi/8.5 km)
  • National Museum of Play (5.5 mi/8.8 km)
  • Frontier Field (5.5 mi/ 8.9 km)
  • Downtown Rochester (5.7 mi/9.1 km)
  • Susan B. Anthony House (8.4 mi/13.5 km)
  • International Museum of Photography at the George Eastman House (9.1 mi/14.7 km)
  • Seabreeze Amusement Park (13.4 mi/21.6 km)
  • Buffalo, NY (70.7 mi/114 km)

Business

  • Free wireless Internet access
  • Business center with copy, fax and printing services (fees apply)
  • Fed Ex Kinkos across the street with full business services
  • One 2,279 square-foot meeting room for up to 150 people

Amenities

  • High-speed internet
  • Free parking
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Free local telephone calls
Ice machine
Activities
Indoor pool
Children's activities
Golf
Tennis
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Guest laundromat
In-Room Safe
Shops/Commercial services
Car rental desk
FAX
White board
Internet
High-speed internet
Parking
Free parking
Parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Phone with speaker
Desk with lamp
Free newspaper
Hairdryer in room
Microwave
Cribs available
Temperature control
Ironing board

Hotel Map

43.0879 -77.6162
Nearby airports
Syracuse Hancock International Airport, (SYR), 85.00, MI, W; Buffalo Niagara International Airport, (BUF), 60.00, MI, E; Rochester International Airport, (ROC), 5.00, MI, N;
Area description
Suburban, suburban

Nearby points of interest

  • The Blue Cross Arena at the War Memorial: 4.6 mi

Dining

Marketplace Grill
Kids under 12 eat for free at our hotel restaurant where you will find friendly, attentive service and delicious American cuisine. Enjoy your meal in our outdoor courtyard or have it delivered to your room. All of our guests receive a complimentary hot br
Marketplace Grill
Open Monday - Friday 5pm-10pm

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (44)

Ratings and reviews for Holiday Inn Hotel & Suites ROCHESTER - MARKETPLACE

Overall score

4.2 / 5
5.01.0
44 out of 44
Amenities:
4.2
Room cleanliness:
4.4
Hotel staff:
4.4
Room comfort:
4.4
Location:
4.4
Value:
4.2

98% would recommend to a friend.

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Review of Holiday Inn Hotel & Suites ROCHESTER - MARKETPLACE

Reviewer score

4
5.01.0
Candy Carly
Business
Rochester, NY
Sep 8, 2014

Relaxing getaway

My boyfriend and I rented this hotel room for a night to relax and get away from our roommates and friends for a night. The jacuzzi and king size bed in our room were wonderful and we definitely plan to come back!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Restaurant called UNOs is a great bar & grill about a mile away.

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Review of Holiday Inn Hotel & Suites ROCHESTER - MARKETPLACE

Reviewer score

4
5.01.0
5Steve55
Business
Boston, MA
Aug 11, 2014

Very welcome break after a long day on the road

We stayed here during our move from Indiana to Massachusetts and had a fine stay at a reasonable price. Breakfast was quite good.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Holiday Inn Hotel & Suites ROCHESTER - MARKETPLACE

Reviewer score

4
5.01.0
CSCOne
Business
Cheverly, MD
Jul 7, 2014

Very satisfying

Holiday Inn had renovated since we last visited and the results have been sparkling. Comfortable beds, nice TV and fridge. Wireless access.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Holiday Inn Hotel & Suites ROCHESTER - MARKETPLACE

Reviewer score

3
5.01.0
Bruno Soares
Business
Ithaca, NY
May 8, 2014

Fair hotel

I stayed overnight on this hotel, the room was clean and the food was OK.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of Holiday Inn Hotel & Suites ROCHESTER - MARKETPLACE

Reviewer score

2
5.01.0
Kay. Mom
Business
Worcester
Apr 27, 2014

college visit

The hotel staff did not inform us of complimentary breakfast or of where amenities were like the pool and fitness room. Comfortable room. Horrible staff. I would not stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
1
Room comfort:
4
Location:
3
Value:
2
Trip purpose:

Business

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Review of Holiday Inn Hotel & Suites ROCHESTER - MARKETPLACE

Reviewer score

4
5.01.0
Visionary Pete
Business
Knoxville, TN
Dec 16, 2013

Outstanding Staff

I'll just say that the accommodations here are about average for a hotel in this class. I had a refrigerator and microwave and the all important coffee pot. Some hotels provide just one cup of each, regular and decaf; this hotel provided two of each. There is an airport shuttle, which is handy. There is an awesome ribs restaurant (Sticky Lips) next door, and ample restaurant fare and shopping nearby. The star of the show, however, is Lisa with the breakfast staff. She transforms the typical breakfast buffet into a 5 star experience. At no time was my coffee cup less than half full. There is also an "ok" dinner buffet. I used it for soup and salad as I ate my Stick Lips leftovers. I have normally stayed at one of the chains near the airport, but have been looking for an excuse to change ever since the desk clerk admonished me to put on shoes before getting my morning coffee. Well, I found it!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Sticky Lips- awesome ribs.

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Review of Holiday Inn Hotel & Suites ROCHESTER - MARKETPLACE

Reviewer score

4
5.01.0
BA B
Business
Ann Arbor, MI
Oct 27, 2012

Last minute work trip

I was pleasantly surprised by recent my stay at the Holiday Inn Express in Rochester NY. The staff was friendly and helpful. The facility was clean! I really appreciated the free wi-fi and the use of the business center. I was able to check in for my flight and print my boarding pass which made for a less stressful time on the road. I would stay again as we have business in the area. Thank you!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Holiday Inn Hotel & Suites ROCHESTER - MARKETPLACE

Reviewer score

5
5.01.0
F Kale
Business
Atlanta, Georgia
Oct 16, 2012

Fantastic Experience

In addition to the beautiful amenities the customer service was just other worldly!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Holiday Inn Hotel & Suites ROCHESTER - MARKETPLACE

Reviewer score

4
5.01.0
Courtney MDER
Business
New Orleans, LA
Oct 8, 2012

Holiday Inn Express 800 Marketplace

Great, clean hotel. Friendly front desk staff and restaurant staff. GREAT hot complementary breakfast!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: Not Applicable

Use a GPS to get around Rochester, NY. It was very helpful in allowing us to explore the entire city

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Review of Holiday Inn Hotel & Suites ROCHESTER - MARKETPLACE

Reviewer score

5
5.01.0
newnurse2012
Business
sullivan county, ny
Jul 20, 2012

great hotel!!

The staff were extremely friendly and helpful! Breakfast during the week started at 6:30, which was great, since I had to be out at 7am. Great food choices! The hotel was extremely clean! And the room did not smell of smoke, since it is 100% smoke free!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: In Hotel

There is a free shuttle that will take you anywhere within 3 miles. I was there for my NCLEX-RN exam at Pearson Vue (2 miles away) and they dropped me off and picked me up! It was a great relief to not have to worry about driving or a cab on that stressful day! Just inquire at the front desk :

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