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Holiday Inn Hotel & Suites ROCHESTER - MARKETPLACE

3 stars
800 JEFFERSON ROAD, ROCHESTER, NY 14623
Hotel Overview
Reviewer score
4.3
out of 5
38 reviews
Fantastic Experience

In addition to the beautiful amenities the customer service was just other worldly!!!! See full review

  • F Kale
  • Oct 16, 2012
great hotel!!

The staff were extremely friendly and helpful! Breakfast during the week started at 6:30, which was... See full review

  • newnurse2012
  • Jul 20, 2012
Fresh, contemporary and just one mile from Marketplace Mall

Take a free shuttle five miles from the airport to the bright Holiday Inn Hotel & Suites ROCHESTER - MARKETPLACE. In an area filled with businesses, restaurants and shopping, the family-friendly hotel also draws traveling sports teams and features a jumbo indoor pool for all-season fun. Make time to enjoy the hot breakfast buffet for cooked-to-order omelets and waffles, or head to Sonora's Mexican Restaurant for a casual lunch or dinner. Dine al fresco in the large outdoor courtyard at tables under generous umbrellas.

Highlights

  • Free cooked-to-order hot breakfast buffet
  • Free DVD rentals for in-room DVD players
  • Large heated indoor pool with beautiful vaulted wood ceilings
  • Free airport shuttle service and Internet access
  • Kids eat free at the on-site Sonora's Mexican Restaurant

Rooms

Cheery red bedspreads contrast with dark wood accents in 120 well-priced rooms at Holiday Inn Hotel & Suites ROCHESTER -  MARKETPLACE. Borrow DVDs free of charge to use in the DVD player available in all rooms. Wired and wireless Internet access along with local calls are free. Each room offers the conveniences of a refrigerator, microwave and room service.

Features

Holiday Inn Hotel & Suites ROCHESTER - MARKETPLACE offers easy access to all major highways and is convenient to all local universities, including University of Rochester, Monroe Community College and Rochester Institute of Technology. Catch major sports games on the big screen TVs in the bar and lounge or take a tour of local wineries starting 10 miles away. Find an on-site laundry, same-day dry cleaning services and a variety of modern equipment in the fitness center.

Transportation

  • Greater Rochester  International Airport (5.8 mi/9.3 km)

Attractions

  • Marketplace Mall (1.1 mi/1.8 km)
  • Highland Botanical Park (3.5 mi/5.6 km)
  • Rochester Riverside Convention Center (5.3 mi/8.5 km)
  • National Museum of Play (5.5 mi/8.8 km)
  • Frontier Field (5.5 mi/ 8.9 km)
  • Downtown Rochester (5.7 mi/9.1 km)
  • Susan B. Anthony House (8.4 mi/13.5 km)
  • International Museum of Photography at the George Eastman House (9.1 mi/14.7 km)
  • Seabreeze Amusement Park (13.4 mi/21.6 km)
  • Buffalo, NY (70.7 mi/114 km)

Business

  • Free wireless Internet access
  • Business center with copy, fax and printing services (fees apply)
  • Fed Ex Kinkos across the street with full business services
  • One 2,279 square-foot meeting room for up to 150 people

Amenities

  • High-speed internet
  • FREE parking
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Free local telephone calls
Executive level
Ice machine
Activities
Indoor pool
Children's activities
Golf
Tennis
Dining
Restaurant
Coffee maker in room
Lounge
Services
Business center
Maid service
Safe deposit box
Shops/Commercial services
Car rental desk
FAX
Overhead projector
White board
Internet
High-speed internet
Parking
FREE parking
Parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Phone with speaker
Desk with lamp
Free newspaper
Hairdryer in room
Microwave
Cribs available
Temperature control
Ironing board

Hotel Map

43.0879 -77.6162
Nearby airports
Buffalo Niagara International Airport, (BUF), 60.00, MI, E; Syracuse Hancock International Airport, (SYR), 85.00, MI, W; Rochester International Airport, (ROC), 5.00, MI, N;
Area description
Suburban, suburban

Dining

Marketplace Grill
Kids under 12 eat for free at our hotel restaurant where you will find friendly, attentive service and delicious American cuisine. Enjoy your meal in our outdoor courtyard or have it delivered to your room. All of our guests receive a complimentary hot br

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (38)

Ratings and reviews for Holiday Inn Hotel & Suites ROCHESTER - MARKETPLACE

Overall score

4.3 / 5
38 out of 38
Amenities:
4.3
Room cleanliness:
4.5
Hotel staff:
4.5
Room comfort:
4.5
Location:
4.5
Value:
4.4

100% would recommend to a friend.

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Review of Holiday Inn Hotel & Suites ROCHESTER - MARKETPLACE

Reviewer score

4
BA B
Business
Ann Arbor, MI
Oct 27, 2012

Last minute work trip

I was pleasantly surprised by recent my stay at the Holiday Inn Express in Rochester NY. The staff was friendly and helpful. The facility was clean! I really appreciated the free wi-fi and the use of the business center. I was able to check in for my flight and print my boarding pass which made for a less stressful time on the road. I would stay again as we have business in the area. Thank you!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Holiday Inn Hotel & Suites ROCHESTER - MARKETPLACE

Reviewer score

5
F Kale
Atlanta, Georgia
Oct 16, 2012

Fantastic Experience

In addition to the beautiful amenities the customer service was just other worldly!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Holiday Inn Hotel & Suites ROCHESTER - MARKETPLACE

Reviewer score

4
Courtney MDER
New Orleans, LA
Oct 8, 2012

Holiday Inn Express 800 Marketplace

Great, clean hotel. Friendly front desk staff and restaurant staff. GREAT hot complementary breakfast!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
5
Time-saving tip: Not Applicable

Use a GPS to get around Rochester, NY. It was very helpful in allowing us to explore the entire city

Review of Holiday Inn Hotel & Suites ROCHESTER - MARKETPLACE

Reviewer score

5
newnurse2012
sullivan county, ny
Jul 20, 2012

great hotel!!

The staff were extremely friendly and helpful! Breakfast during the week started at 6:30, which was great, since I had to be out at 7am. Great food choices! The hotel was extremely clean! And the room did not smell of smoke, since it is 100% smoke free!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Money-saving tip: In Hotel

There is a free shuttle that will take you anywhere within 3 miles. I was there for my NCLEX-RN exam at Pearson Vue (2 miles away) and they dropped me off and picked me up! It was a great relief to not have to worry about driving or a cab on that stressful day! Just inquire at the front desk :

Review of Holiday Inn Hotel & Suites ROCHESTER - MARKETPLACE

Reviewer score

4
rcma
new orleans
Jul 10, 2012

strongly recommend

we enjoyed the friendlieness of the staff, and all shopping places and resturantes are close by.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Holiday Inn Hotel & Suites ROCHESTER - MARKETPLACE

Reviewer score

4
HoustRochester1
Houston, Texas
Mar 21, 2012

Long weekend get together with family friends

Clean, friendly atmosphere. A big surprise was the morning breakfast. Good variety and very good quality of food items featuring an eggs/omelette and waffle station. Preparer was friendly and efficient. Waitstaff supporting the breakfast was courteous and friendly. Management frequently checked to make sure everyone was satisfied.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Review of Holiday Inn Hotel & Suites ROCHESTER - MARKETPLACE

Reviewer score

5
Maama
Connecticut
Dec 5, 2011

Great value for anyone!

Very clean, friendly staff, comfy bed, indoor pool, and the best complimentary breakfast we've ever had anywhere. We only stayed one night but had a wonderful hotel experience - one of the best we've had in the Rochester area. The breakfast with eggs/omelets made to order, belgian waffles with fresh fruit and real whipped cream were made by a chef who seemed to love what he was doing.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

BBQ next door gets a good crowd. If you don't want to wait to eat, try Macaroni Grill right down the road.

Review of Holiday Inn Hotel & Suites ROCHESTER - MARKETPLACE

Reviewer score

5
S and M
Los Angeles, CA, USA
Oct 22, 2011

A Most Pleasant Stay

We thoroughly enjoyed our stay at this hotel. Not only was the room comfortable, it was cheerful and spotless. The housekeeping staff were pleasant and helpful. Food in the dining room is excellent. The hostess went out of her way to show us how the complementary breakfast worked and kept us supplied with coffee and whatever service was required. Staff at the front desk were also gracious. We highly recommend this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Holiday Inn Hotel & Suites ROCHESTER - MARKETPLACE

Reviewer score

5
Anonymous
Hawthorne, CA
Apr 23, 2011

great family place,great breakfast

warm indoor pool 6am to 10pm, amust with kids, free breakfast is a real breakfast with fresh omelettes, friendly staff, new rooms with new linens, plenty of parking and great price

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Holiday Inn Hotel & Suites ROCHESTER - MARKETPLACE

Reviewer score

3
Anonymous
Business
Levittown, Pa
Jan 26, 2011

Home away from home

Hotel was good, comfortable room, good work area for laptop and internet connection was a plus.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

many restaurants and shops within walking distance from hotel.

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