$79 Avg/night
Rate based on Check-in: Jul 28, 2014 Check-out: Jul 29, 2014

Extended Stay America - Rochester - Henrietta

2 stars
700 Commons Way, Rochester, NY 14623
Hotel Overview
Reviewer score
3.1
out of 5
54 reviews
Fantastic getaway

we appreciate the quiet atmosphere of the area, very interesting for vacation. See full review

  • Anonymous
  • Nov 15, 2010
Fantastic getaway

we appreciate the quiet atmosphere of the area, very interesting for vacation. See full review

  • Anonymous
  • Nov 15, 2010
At Extended Stay America, guests find a friendly home away from home, whether for a day, a week or a month. Each of our 127 spacious suites offers a fully equipped kitchen, free WiFi, and a flat screen TV with premium channels, with free grab and go breakfast and laundry facilities onsite. Only 5 miles from Rochester, close to restaurants, and just 9 miles from Rochester Museum and Science Center, our hotel is the convenient, affordable choice for savvy business and leisure travelers.

Extended Stay America - Rochester - Henrietta Rooms

Standard
STUDIO-QUEEN BED
Standard
STUDIO-QUEEN BED
Studio
STUDIO-2 DOUBLE BEDS

Amenities

  • High-speed internet
  • Free parking
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Free local telephone calls
Elevators
FEMA approved
Activities
Fitness Center
Exercise gym
Golf
Jogging track
Tennis
Play ground
Boating
Dining
Continental breakfast
Coffee maker in room
Meal plan - continental
Family plan
Services
24 hour front desk
Maid service
Guest laundromat
Security
In-Room Safe
Copy service
Internet
High-speed internet
Parking
Free parking
Parking
Accessibility
Accessible facilities
Accessible rooms
Accessible parking
Room
Television with cable
Radio
Cordless phone
Telephone
Kitchen
AM/FM alarm clock
Desk with lamp
Heated guest rooms
Microwave
Temperature control
Shower
Electronic door locks
Iron
Ironing board
International direct dial
Sprinklers in rooms
Bath tub

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Hotel Map

43.0871 -77.6014
Nearby airports
Greater Rochester Intl Airport, (ROC), 6.50, MI, W; Greater Buffalo Intl Airport, (BUF), 65.50, MI, W;
Area description
Suburban

Nearby points of interest

  • The Blue Cross Arena at the War Memorial: 4.6 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (54)

Ratings and reviews for Extended Stay America - Rochester - Henrietta

Overall score

3.1 / 5
5.01.0
54 out of 54
Amenities:
2.9
Room cleanliness:
3.1
Hotel staff:
4
Room comfort:
3.4
Location:
4.2
Value:
3.7

69% would recommend to a friend.

Sort by:
Review of Extended Stay America - Rochester - Henrietta

Reviewer score

1
5.01.0
PhilKate
Boston, MA
Jul 15, 2014

not clean

Booked non smoking room, got smoking. Dirty. Strange people are staying, felt insecure.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
2
Value:
1
Nightlife tip: Not Applicable

Restaurants close at 9:30.

Review of Extended Stay America - Rochester - Henrietta

Reviewer score

1
5.01.0
Young Turk
Maryland
Oct 22, 2013

Bad experience

First night, arrived late and they gave me a smoking room. Never smoked in my life but they said they were completely booked and could not change it. Blamed it on travel site saying they submitted my profile as smoking. Said never smoked or stayed in a smoking room. We stayed 6 nights and they did not have room service. Not once. Did they disclose that? No? We had to even take out our own garbage. What they called breakfast is watery coffee with vending machine like tiny muffins. Will never stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
1
Review of Extended Stay America - Rochester - Henrietta

Reviewer score

1
5.01.0
boredGuy
Connecticut
Oct 14, 2013

last minute booking

Hotel was nothing special. staff did nothing to improve stay. We had a fire alarm (guest burned food on stove), and no one was manning the secondary exits to tell us when or if it was safe to re enter hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
3
Value:
1
Review of Extended Stay America - Rochester - Henrietta

Reviewer score

3
5.01.0
jebrooks
Medford, OR
Oct 9, 2013

Good but not great

The room was pretty much as described online. It was a little musty smelling when we checked in but after I turned on the A/C it cleared up by the next morning. Two issues made the stay a little disappointing for me: -I specifically reserved a non-accessible room but that was all they had available when we checked in. I needed to do some laundry and needed change. There was no change machine in the laundry room and the till was empty at the front desk. If you're not going to have a change machine then you should make sure to have change at the desk. It was annoying to have to go out in search of change in a strange town. I reserved the room because it looked spacious on the web site and it had an easy chair for my wife to sit in when she reads. The chair turned out to be a recliner which was better yet. There were some annoyances but overall the room was OK.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
3
Review of Extended Stay America - Rochester - Henrietta

Reviewer score

3
5.01.0
pelha
ny
Jun 26, 2013

not a bad experience

i liked the cleanliness best of all. lack of kitchen equipment was the worst part.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Review of Extended Stay America - Rochester - Henrietta

Reviewer score

2
5.01.0
CFoster2
Rochester, NY
May 22, 2013

Stinky Room

Checked into the room and it smelled strongly of cigarette smoke. Was told everything was booked and there was nothing that could be done. Housekeeping did offer air freshener. Would possibly stay again but maybe on a less busy weekend.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
3
Dining tip: Short drive from hotel

There are plenty of chains and a few local restaurants nearby. You can get to other restaurants within 10 minutes.

Review of Extended Stay America - Rochester - Henrietta

Reviewer score

3
5.01.0
RIT Mom
Justice, IL
Oct 22, 2012

Good for the money

This was a fairly clean hotel with everything you need. It was in close proximity to where I wanted to be so the value was good.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Review of Extended Stay America - Rochester - Henrietta

Reviewer score

2
5.01.0
Mike50
Business
Western NY
May 15, 2012

Adequate but needs updating

Hotel hasn't been updated in at least 10 years. Furniture had many nicks and decor is dated. Bedding was fine and room was clean.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

Review of Extended Stay America - Rochester - Henrietta

Reviewer score

2
5.01.0
tsv55
central New York
May 14, 2012

Room needs good cleaning

I believed I'd reserved a nonsmoking room but was given a smoking room. Honestly, we were too tired to care overly much although I did need to wash all my clothes when I got home because they smelled bad. The bathroom door and vent in the bathroom were nasty. The door was covered in mold as was the vent. In a certain light, one could see that the TV (old kind, not flat screen), and kitchen cupboards were smeared--they'd obviously been wiped but cigarette smoke is hard to clean off and the surfaces just looked smeared. I had never stayed in an ESA before and would probably not again unless this one is an aberration.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Review of Extended Stay America - Rochester - Henrietta

Reviewer score

3
5.01.0
short stay554
Business
Colorado, USA
Apr 15, 2012

will stay there again

they had everything I needed. Very comfortable. Wish I could have stayed longer.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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