$84 Avg/night
Rate and special offer based on Check-in: May 27, 2013 Check-out: May 28, 2013

BEST WESTERN Rochester Marketplace Inn

3 stars
940 Jefferson Road, Rochester, NY 14623-3214
Hotel Overview
Reviewer score
3.7
out of 5
36 reviews
Great Value

The staff at this hotel are wonderful and aim to please. We had a problem with our room (not due to... See full review

  • Cathy O UR mom
  • May 22, 2012
Winter White Out Review

We had a super clean room and the service was excellent. The only issue was the wake up call was... See full review

  • Watertown YMCA Swim Coach
  • Jan 3, 2013
Discover this charming Rochester, New York hotel minutes away from the Rochester Institute of Technology, the Blue Cross Arena and the Sea Breeze water park. Located off the New York State Thruway in east central New York, the BEST WESTERN Rochester Marketplace Inn is proud to offer friendly customer service and sophisticated accommodations. This Rochester hotel features 98 well-appointed guest rooms; each fully equipped with cable satellite television with HBO® and free high-speed Internet access. Guests will enjoy an array of amenities including a complimentary full breakfast, fitness center, guest laundry, a business center and meeting/conference facilities accommodating up to 24 people. The BEST WESTERN Rochester Marketplace Inn is conveniently located minutes away from key area attractions such as the Blue Cross Arena and the Strong Memorial Hospital. Families visiting the Rochester area will enjoy spending the day at the Sea Breeze water park, only 13 miles away. This convenient downtown location is close to corporate locations including Bausch & Lamb, Xerox and Kodak. Both the Rochester Institute of Technology and the University of Rochester are within three miles of this New York hotel. Rochester is also home to many local events such as air shows, the Corn Hills Arts Festival, the Rochester International Arts Festival and the Lilac Festival. The friendly, helpful staff at the BEST WESTERN Rochester Marketplace Inn is ready to ensure a fun-filled memorable stay in Rochester, New York. Make a reservation today and save!

BEST WESTERN Rochester Marketplace Inn Rooms

2 QUEEN BEDS
2 QUEEN BEDS,NSMK,HISPD,MICRFG,40FLT,FULL BREAKFAST
1 KING BED
1 KING BED,NSMK,HISPD,MICRFG,40FLT,FULL BREAKFAST
1 KING BED
1 KING BED,NSMK,WHRPL,MICRFG,40FLT,FULL BREAKFAST
1 KING BED
1 KING BED,NSMK,WHRPL,OVRSZD,40FLT,FULL BREAKFAST
1 KING BED
1 KING BED,MOBILITY ACC,COMMASSIST,BATHTUB,NSMK,FULL BREAKFAST
1 KING BED
1 KING BED,MOBILITY ACC,COMMASSIST,ROLL SHWR,NSMK,FULL BREAKFAST

Amenities

  • High-speed internet
  • FREE parking
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Free local telephone calls
Elevators
Ice machine
Activities
Fitness center or spa
Exercise gym
Dining
Coffee maker in room
Services
24 hour front desk
Business center
Laundry service
Express check in
Guest laundromat
Express checkout
Security
Wake-up service
Safe deposit box
Conference facilities
Copy service
Internet
High-speed internet
Parking
FREE parking
Outdoor parking
RV or truck parking
Truck parking
Accessibility
Accessible facilities
Room
DVD player
Television with cable
AM/FM alarm clock
Free newspaper
Hairdryer in room
Microwave
Over sized rooms
Electronic door locks
Ironing board

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Hotel Map

43.0877 -77.6131
Area served
Syracuse, New York City, Albany, Buffalo
Nearby airports
(ROC), 6.00, MI, N;
Area description
Suburban

Dining

Olive Garden
0.10 mile(s) from Olive Garden, Italian, open for: lunch, dinner, 11:00 a.m. to 11:00 p.m.
Bugaboo Creek
Adjacent to Bugaboo Creek, Steakhouse, open for: lunch, dinner, 11:00 a.m. to 11:00 p.m.
Red Robin Burgers
0.10 mile(s) from Red Robin Burgers
Chili's
0.10 mile(s) from Chili's
Longhorn Steakhouse
0.10 mile(s) from Longhorn Steakhouse
Ruby Tuesday
0.10 mile(s) from Ruby Tuesday
Red Lobster
0.10 mile(s) from Red Lobster, Seafood, open for: lunch, dinner, 11:00 a.m. to 11:00 p.m.
Boston Market
Adjacent to Boston Market, Fast Food, American, open for: lunch, dinner, 11:00 a.m. to 11:00 p.m.

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (36)

Ratings and reviews for BEST WESTERN Rochester Marketplace Inn

Overall score

3.7 / 5
36 out of 36
Amenities:
3.7
Room cleanliness:
3.9
Hotel staff:
4.3
Room comfort:
3.9
Location:
4.4
Value:
4.1

81% would recommend to a friend.

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Review this hotel
Review of BEST WESTERN Rochester Marketplace Inn

Reviewer score

4
Watertown YMCA Swim Coach
Business
Watertown NY
Jan 3, 2013

Winter White Out Review

We had a super clean room and the service was excellent. The only issue was the wake up call was ten minutes late. Thankfully I had set my phone alarm. Overall, nice hotel. Patrick

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of BEST WESTERN Rochester Marketplace Inn

Reviewer score

4
college Open House
New York
Nov 12, 2012

college visit

tried multiple rooms, same smoky smell in all of them. staff willingly switched our room, but it didn't get any better.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
1
Location:
5
Value:
4
Review of BEST WESTERN Rochester Marketplace Inn

Reviewer score

3
Gabano
Mississauga, Ontario, Canada
Aug 23, 2012

A good Experience

it was a good comfortable experience but it could be improved in terms of service, for example, everytime we enterd the room after a long day of driving around we found no shampoos or bodywash which I think is very important and we also found no coffee becide the coffee maker. and we are a vegetarian family so we had a problem with the eggs durring breakfast because they were mixed with the meat, so I think different spoons should be used for the eggs and the meat. W've been to other best western hotels and the service was better than this, but overall it was a good experience

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
4
Location:
5
Value:
3
Shopping tip: Short drive from hotel

Close to malls and restaurants and is also located in a good location which is far from the noisy city but stil close to some good places which are worth visiting.

Review of BEST WESTERN Rochester Marketplace Inn

Reviewer score

3
Professor F
Business
New York
Jun 23, 2012

Ok quality

It was an average experience. We got a first floor room and worried about being disturbed at night but that didn't happen. What did happen is that the alarm clock in the next room, which was an empty room was set up to go on at 6 a.m. We were woken up by the noise of the radio and could not go back to sleep. The staff needs to pay attention to that.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
1
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of BEST WESTERN Rochester Marketplace Inn

Reviewer score

5
Cathy O UR mom
Phila
May 22, 2012

Great Value

The staff at this hotel are wonderful and aim to please. We had a problem with our room (not due to the hotel) and they changed our room right away. The staff serving breakfast was very friendly. Overall, great value for the money. It's not a high end hotel in cost, but in value, it is high end. And for a great dinner check out "Sticky Lips BBQ" , right next door. In addition, there are some neat factory stores behind the hotel. Check out the spice store - great selection for cooks and bakers. We stay at this hotel while visiting our daughter who attends U of Rochester

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of BEST WESTERN Rochester Marketplace Inn

Reviewer score

3
Away time
Boston, MA, USA
Dec 4, 2011

OK stay

Good location. Rooms very small. The only thing that was disappointing was it stated full hot breakfast. This was not really what we expected. It was more of a continental breakfast with a tray of scrambled eggs. We ended up going out to breakfast instead.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Review of BEST WESTERN Rochester Marketplace Inn

Reviewer score

2
Hogan
Lincoln, NE, USA
Sep 26, 2011

Something missing, but has potential

The room was nice and the location was good. The first morning, we left a tip for the cleaning person and wrote a note requesting an additional bottle of shampoo. We did not get an extra bottle. The second day, we had the privacy please card in place until 12:30 pm, when we left for a wedding. There were cleaning staff around when we left. When we got back around midnight, we were disappointed to find an untouched room. The room was difficult to heat as well, so I slept in sweats. The breakfast was nice.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
3
Value:
3
Review of BEST WESTERN Rochester Marketplace Inn

Reviewer score

4
Rinbro
Superior, CO, USA
Sep 6, 2011

Excellent value

The full hot breakfast was excellent. Not only did it save us money going out to eat for breakfast but it saves loads of time that can be devoted to your activities away from the hotel or resturants.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
5
Review of BEST WESTERN Rochester Marketplace Inn

Reviewer score

3
Laura E
New Jersey, USA
Aug 23, 2011

Clean, Comfortable and Convenient

My husband and I needed a conveniently located hotel to stay at overnight when we visited our daughter at college. This hotel fit the bill. It's nothing fancy but is clean, comfortable and close to plenty of restaurant choices and shopping. It was a good value.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Dining tip: Short drive from hotel

There are tons of choices for restaurants and shopping just down the street from the hotel

Review of BEST WESTERN Rochester Marketplace Inn

Reviewer score

4
equine nut
syracuse, ny
Aug 15, 2011

easy & efficient

we were just there for sleeping as we were attending different functions, it was easy to get to our hotel from the venues where our functions were held will try & stay there again. when we attend another sporting event

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
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