$129 Avg/night
Rate and special offer based on Check-in: Oct 1, 2014 Check-out: Oct 2, 2014

Sheraton at The Falls Hotel, Niagara Falls, NY

3 stars
300 3rd Street, Niagara Falls, NY 14303
Hotel Overview
Reviewer score
3.4
out of 5
32 reviews
Great

Outside looks a little bit older. Great Room great service. Pillows were awesome and soft. Right... See full review

  • David Casino Man
  • Feb 11, 2014
VERY NICE HOTEL

THE STAFF WAS VERY NICE, ROOM WAS VERY CLEAN AND COMFORTABLE WITH NICE VIEW OF CANADA SKYLINE.... See full review

  • fordman
  • Sep 23, 2013
Top features and amenities in the heart of downtown Niagara Falls
Just steps away from the top Niagara Falls sites and attractions, the Crowne Plaza Hotel Niagara Falls is a first-class property and is called “the Place to Meet” because it boasts more than 24,000 square feet of meeting space. Rooms are tastefully appointed with a range of features, and a full-service restaurant, 24-hour fitness center, indoor pool, business center and the area's only Starbucks round out the hotel's offerings.
Highlights
  • Walking distance to top area attractions
  • On-site Starbucks
  • 24-hour fitness center and indoor pool
Rooms
Hotel guest rooms emphasize comfort and convenience with traditional furnishings and soft, soothing colors. Standard amenities include cable/satellite TV with pay-per-view movies, coffee making facilities, complimentary Wi-Fi, two-line direct-dial phone with voicemail, spacious workdesk, hair dryer and free morning newspaper.
Features
In the heart of downtown Niagara Falls within walking distance to Maid of the Mist and Cave of the Winds tour lies the Crowne Plaza Hotel Niagara Falls, a full-featured property ideal for both business and leisure travelers. Business travelers will feel right at home here, as its seven on-site meeting professionals, along with its more than 24,000 square feet of event space, have earned it the distinction as “the Place to Meet.”

Rooms emphasize comfort and convenience with traditional furnishings and a range of features and amenities.

The on-site Old Falls Sports Bar & Grille is a refreshingly cozy spot to feast on burgers, pasta and wings or savor a beer while watching the big game.

A 24-hour fitness center allows adherence to the most stringent exercise regime, while an indoor pool is the ideal place to unwind after a full day of sightseeing.
Transportation
  • Buffalo Niagara International Airport (25 mi/40.2 km)
  • Niagara Falls International Airport (5 mi/8 km)
Attractions
  • Seneca Niagara Casino (0.1 mi/0.2 km)
  • Maid of the Mist Boat Tour (0.3 mi/0.4 km)
  • Cave of the Winds (0.3 mi/0.4 km)
  • Fashion Outlet Mall of Niagara Falls (5 mi/8.1 km)
Business
  • More than 24,000 square feet of event space
  • Seven meeting rooms
  • Seven sales and meeting professionals on site
  • Comprehensive audio/visual rental equipment
  • Business center
Policies and Fees
  • The hotel only accepts dogs under 40lbs. Any other types of pets are not allowed.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

43.0868 -79.0598
Nearby airports
Buffalo Niagara International Airport, (BUF), 19.00, MI;
Area description
City Center

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Reviewer score 3.4 out of 5
Reviewer score 4.1 out of 5
Reviewer score 2.8 out of 5

Sheraton at The Falls Hotel, Niagara Falls, NY Rooms

Traditional
Description not provided

Amenities

  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Elevators
Activities
Heated pool
Dining
Restaurant
Services
Tour desk
Meeting/Banquet facilities
Accessibility
Wheel chair access
Room
Cordless phone
Cribs available

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (32)

Ratings and reviews for Sheraton at The Falls Hotel, Niagara Falls, NY

Overall score

3.4 / 5
5.01.0
32 out of 32
Amenities:
3.6
Room cleanliness:
3.7
Hotel staff:
3.9
Room comfort:
3.8
Location:
4.3
Value:
3

69% would recommend to a friend.

Sort by:
Review of Sheraton at The Falls Hotel, Niagara Falls, NY

Reviewer score

3
5.01.0
scout718
NYC
Jul 2, 2012

Good

Staff was friendly, especially the cleaning people. Hotel was nicely situated about 3 blocks from the falls.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Sightseeing tip: Short walk from hotel

Most of the good attractions are on the Canadian side.

Review of Sheraton at The Falls Hotel, Niagara Falls, NY

Reviewer score

4
5.01.0
Kuttan
Chicago
Jun 11, 2012

Perfect place to stay on the NY side & great hospitality!!

Overall it was a great experience ... we had a great time !!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Sheraton at The Falls Hotel, Niagara Falls, NY

Reviewer score

4
5.01.0
Mirage
Columbus, OH, USA
Mar 22, 2012

Generally speaking, Good.

Very near to the fall! Nice and clean! Walk to Niagara Falls in 20 minutes.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Sheraton at The Falls Hotel, Niagara Falls, NY

Reviewer score

5
5.01.0
Oakland11
Buffalo, NY, USA
Dec 5, 2011

Nice Hotel

Very nice Hotel. Very Friendly Staff. Nice place to stay when visiting the Rapids Theater. Beds are excellent

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Review of Sheraton at The Falls Hotel, Niagara Falls, NY

Reviewer score

4
5.01.0
Oakland11
Buffalo, NY, USA
Dec 5, 2011

Nice Hotel

Me and my wife stayed in the Hotel and had no complaints. Very Friendly staff. Rooms Clean. Great Location. Nice Hotle to stay at when visiting the rapid Theater

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
3
Review of Sheraton at The Falls Hotel, Niagara Falls, NY

Reviewer score

4
5.01.0
Gregg11
Germantown, MD, USA
Oct 21, 2011

Personal getaway

the room is excellence, the king bed, wow!!! So comfortable that i feel asleep within few mintues. The location is perfect for walking distance to see the niagara falls and other adventures. The only thing is the exercise room which have half of machines are broken.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
4
Review of Sheraton at The Falls Hotel, Niagara Falls, NY

Reviewer score

3
5.01.0
Aidan
Buffalo, NY, USA
Oct 17, 2011

Orbitz Misled Me

The staff were unfailingly courteous and helpful. When we arrived, the room we had booked was taken, so they upgraded us without being asked to a bedroom plus a large living room, dining room and kitchen area, plus a second bath. I do have a complaint for Orbitz: I requested a room in Niagara Falls, Canada, and this hotel popped up -- in the USA. It's name is almost identical to a wonderful hotel in Canada. I did not notice the USA until too late.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
2
Value:
3
Review of Sheraton at The Falls Hotel, Niagara Falls, NY

Reviewer score

4
5.01.0
M0Fo
Johnstown, PA
Aug 10, 2010

Niagra falls trip

Nice hotel, friendly staff, awesome location. Only bad thing was the AC in our room was rattling. We had to ask 3 times to get it fixed and it was still a little noisy.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Dining tip: Short walk from hotel

Hard Rock Cafe nearby. Stay away from the Legends bar.

Review of Sheraton at The Falls Hotel, Niagara Falls, NY

Reviewer score

3
5.01.0
Anonymous
Chicago, IL
Aug 1, 2010

Mediocre

Average rooms. Breakfast buffet limited and had to wait longer than one would have expected. Hotel associated bar/restaurant subpar. Needs major upgrade. Very noisy. Concierge services and advice subpar. If you have are looking for a decent room without any special perks, then you won't be disappointed. Great local attractions help make up for very average hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Sightseeing tip: In Hotel

Be leary of sales pitch for hotel sponsored tours. misleading. Poor value.

Review of Sheraton at The Falls Hotel, Niagara Falls, NY

Reviewer score

4
5.01.0
Mazzy
Western NY
Apr 18, 2010

Convenient location

I booked 2 rooms for a birthday weekend get-away with friends. I asked for non-smoking,adjecent rooms which I received with no problems. The room was clean and the beds were very comfortable. The location was fantastic, right across the street from the casino. The hotel has a nice sports bar and there are other dining options at the casino but the nicer restaurants there were a bit pricey. We had dinner at the Hard Rock Cafe which was about a 3 block walk. The parking lot is right next to the hotel and although the sign says $5.00, parking is validated by the hotel. My only complaint is that the walls are thin and I could hear people in the room next door but this did not prevent me from sleeping. Overall, my experience at this hotel was great especially if you are looking to go to the casino without paying casino room prices.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Entertainment tip: Short walk from hotel

Casino is located directly across the street from the hotel.

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