$129 Avg/night
Rate and special offer based on Check-in: Oct 21, 2014 Check-out: Oct 23, 2014

Sheraton at The Falls Hotel, Niagara Falls, NY

3 stars
300 3rd Street, Niagara Falls, NY 14303
Hotel Overview
Reviewer score
3.4
out of 5
33 reviews
Great

Outside looks a little bit older. Great Room great service. Pillows were awesome and soft. Right... See full review

  • David Casino Man
  • Feb 11, 2014
VERY NICE HOTEL

THE STAFF WAS VERY NICE, ROOM WAS VERY CLEAN AND COMFORTABLE WITH NICE VIEW OF CANADA SKYLINE.... See full review

  • fordman
  • Sep 23, 2013
Top features and amenities in the heart of downtown Niagara Falls
Just steps away from the top Niagara Falls sites and attractions, the Crowne Plaza Hotel Niagara Falls is a first-class property and is called “the Place to Meet” because it boasts more than 24,000 square feet of meeting space. Rooms are tastefully appointed with a range of features, and a full-service restaurant, 24-hour fitness center, indoor pool, business center and the area's only Starbucks round out the hotel's offerings.
Highlights
  • Walking distance to top area attractions
  • On-site Starbucks
  • 24-hour fitness center and indoor pool
Rooms
Hotel guest rooms emphasize comfort and convenience with traditional furnishings and soft, soothing colors. Standard amenities include cable/satellite TV with pay-per-view movies, coffee making facilities, complimentary Wi-Fi, two-line direct-dial phone with voicemail, spacious workdesk, hair dryer and free morning newspaper.
Features
In the heart of downtown Niagara Falls within walking distance to Maid of the Mist and Cave of the Winds tour lies the Crowne Plaza Hotel Niagara Falls, a full-featured property ideal for both business and leisure travelers. Business travelers will feel right at home here, as its seven on-site meeting professionals, along with its more than 24,000 square feet of event space, have earned it the distinction as “the Place to Meet.”

Rooms emphasize comfort and convenience with traditional furnishings and a range of features and amenities.

The on-site Old Falls Sports Bar & Grille is a refreshingly cozy spot to feast on burgers, pasta and wings or savor a beer while watching the big game.

A 24-hour fitness center allows adherence to the most stringent exercise regime, while an indoor pool is the ideal place to unwind after a full day of sightseeing.
Transportation
  • Buffalo Niagara International Airport (25 mi/40.2 km)
  • Niagara Falls International Airport (5 mi/8 km)
Attractions
  • Seneca Niagara Casino (0.1 mi/0.2 km)
  • Maid of the Mist Boat Tour (0.3 mi/0.4 km)
  • Cave of the Winds (0.3 mi/0.4 km)
  • Fashion Outlet Mall of Niagara Falls (5 mi/8.1 km)
Business
  • More than 24,000 square feet of event space
  • Seven meeting rooms
  • Seven sales and meeting professionals on site
  • Comprehensive audio/visual rental equipment
  • Business center
Policies and Fees
  • The hotel only accepts dogs under 40lbs. Any other types of pets are not allowed.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

43.0868 -79.0598
Nearby airports
Buffalo Niagara International Airport, (BUF), 19.00, MI;
Area description
City Center

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Reviewer score 3.4 out of 5
Reviewer score 4.1 out of 5
Reviewer score 2.8 out of 5

Sheraton at The Falls Hotel, Niagara Falls, NY Rooms

Traditional
Description not provided

Amenities

  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Elevators
Activities
Heated pool
Dining
Restaurant
Services
Tour desk
Meeting/Banquet facilities
Accessibility
Wheel chair access
Room
Cordless phone
Cribs available

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (33)

Ratings and reviews for Sheraton at The Falls Hotel, Niagara Falls, NY

Overall score

3.4 / 5
5.01.0
33 out of 33
Amenities:
3.5
Room cleanliness:
3.7
Hotel staff:
3.9
Room comfort:
3.8
Location:
4.2
Value:
3

70% would recommend to a friend.

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Review of Sheraton at The Falls Hotel, Niagara Falls, NY

Reviewer score

3
5.01.0
Niagara Falls Vacationers
Denver, Colorado
Sep 17, 2014

Niagara Falls Stay

We booked at the Sheraton given it's location to the Falls. Upon arrival, the hotel appeared run down compared to other Sheraton locations we've stayed at. Room was fine, but nothing special. Some construction in our wing was underway. Staff was very courteous and provided good information for getting around and seeing the sights.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
2
Entertainment tip: Short walk from hotel

Location is directly across the street from the casino, and only a short walk to the Falls.

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Review of Sheraton at The Falls Hotel, Niagara Falls, NY

Reviewer score

4
5.01.0
Once in a while traveler8
Baltimore
Sep 1, 2014

Overall a good experience

All things positive, only thing is that I did not find it a good value for money.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
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Review of Sheraton at The Falls Hotel, Niagara Falls, NY

Reviewer score

4
5.01.0
UR Cheryl B
Rochester, New York
Jun 30, 2014

Niagara Falls weekend

Location is absolutely perfect! Walking distance to falls, casino, restaurants and Rainbow Bridge. TGI Fridays is right there for breakfast, lunch or dinner. Starbucks is right there for other times! Pool was very nice. Hotel was clean. Staff were very helpful and concierge desk staff were PARTICULARLY helpful! Hotel even gives you vouchers for casino play! How great is that? If I had to give any complaint at all.... it would be that there are no drapes or blinds for the window (only sheers). We had the casino lights all night long!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
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Review of Sheraton at The Falls Hotel, Niagara Falls, NY

Reviewer score

2
5.01.0
Different location
Business
NY
Apr 25, 2014

Not worth the money

Had handicapped room. Chair placed in front of the door could not get in with out help

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
1
Trip purpose:

Business

Dining tip: Long walk from hotel

Go some where else to stay

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Review of Sheraton at The Falls Hotel, Niagara Falls, NY

Reviewer score

5
5.01.0
David Casino Man
Business
Florida
Feb 11, 2014

Great

Outside looks a little bit older. Great Room great service. Pillows were awesome and soft. Right across the street from the Casino. Free beer and wine everyday from 5-7pm for all guests is excellent.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Entertainment tip: In Hotel

Free drinks 5-7pm for all guests everyday while I was there

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Review of Sheraton at The Falls Hotel, Niagara Falls, NY

Reviewer score

3
5.01.0
Visitor Bri
upstate new york
Nov 12, 2013

Quick get away get away

Overall, good. Our coffee maker didn't work and was promptly replaced. The air conditioning/heater fan had only one operating speed, fast, slightly annoying. Staff were very friendly and helpful. Short walk to the Seneca Niagara Casino, though a lot of construction being done.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Dining tip: Short drive from hotel

still excellent Italian restaurants on Pine Ave. (little Italy) a 5 min. drive from the hotel.

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Review of Sheraton at The Falls Hotel, Niagara Falls, NY

Reviewer score

5
5.01.0
fordman
Mantua, OH, USA
Sep 23, 2013

VERY NICE HOTEL

THE STAFF WAS VERY NICE, ROOM WAS VERY CLEAN AND COMFORTABLE WITH NICE VIEW OF CANADA SKYLINE. WOULD RECOMMEND THIS HOTEL.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Entertainment tip: Short walk from hotel

CASINO,NIAGRA FALLS,SHOPS,NICE RESTURANTS

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Review of Sheraton at The Falls Hotel, Niagara Falls, NY

Reviewer score

2
5.01.0
FrozenRa
Niagara Falls
Sep 3, 2013

Not worth for the rates

Great location & view. Walkable to the falls. Room was with many flying Insects. No exhaust in the toilet/bathroom. Nothing was attented even after reporting.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
3
Room comfort:
2
Location:
5
Value:
2
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Review of Sheraton at The Falls Hotel, Niagara Falls, NY

Reviewer score

1
5.01.0
Magic Bob
Denver
Sep 2, 2013

Good place to avoid

2 1/2 hour wait after the 3 pm check in; toilet did not work despite efforts to repair.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
4
Room comfort:
1
Location:
4
Value:
1
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Review of Sheraton at The Falls Hotel, Niagara Falls, NY

Reviewer score

4
5.01.0
ohio friend
Ohio
Nov 12, 2012

nice stay

We were a little disappointed in the poor planning of the hotel regarding having our room ready. We arrived at 3:00 P.M. (Saturday), and we were told it would be 45 min to one hour due to no availabliblity of clean towels. At 4:30 PM, the room still was not ready. We were meeting friends and could not wait, so we accepted another room, (a regular king room). They needed more laundry staff. The manager and front desk staff were very frustrated and did treat us very kindly, offering some free drinks and casino credits. Other than that, the room was clean and comfortable. We have stayed here several times and never encountered those problems.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
3
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