$109 Avg/night
Rate and special offer based on Check-in: Jan 4, 2015 Check-out: Jan 7, 2015

Sheraton At The Falls Hotel, Niagara Falls, NY

3 stars
300 3rd Street, 300 3rd Street, Niagara Falls, NY 14303
Hotel Overview
Reviewer score
3.4
out of 5
35 reviews
Great

Outside looks a little bit older. Great Room great service. Pillows were awesome and soft. Right... See full review

  • David Casino Man
  • Feb 11, 2014
VERY NICE HOTEL

THE STAFF WAS VERY NICE, ROOM WAS VERY CLEAN AND COMFORTABLE WITH NICE VIEW OF CANADA SKYLINE.... See full review

  • fordman
  • Sep 23, 2013
Top features and amenities in the heart of downtown Niagara Falls
Just steps away from the top Niagara Falls sites and attractions, the Crowne Plaza Hotel Niagara Falls is a first-class property and is called “the Place to Meet” because it boasts more than 24,000 square feet of meeting space. Rooms are tastefully appointed with a range of features, and a full-service restaurant, 24-hour fitness center, indoor pool, business center and the area's only Starbucks round out the hotel's offerings.
Highlights
  • Walking distance to top area attractions
  • On-site Starbucks
  • 24-hour fitness center and indoor pool
Rooms
Hotel guest rooms emphasize comfort and convenience with traditional furnishings and soft, soothing colors. Standard amenities include cable/satellite TV with pay-per-view movies, coffee making facilities, complimentary Wi-Fi, two-line direct-dial phone with voicemail, spacious workdesk, hair dryer and free morning newspaper.
Features
In the heart of downtown Niagara Falls within walking distance to Maid of the Mist and Cave of the Winds tour lies the Crowne Plaza Hotel Niagara Falls, a full-featured property ideal for both business and leisure travelers. Business travelers will feel right at home here, as its seven on-site meeting professionals, along with its more than 24,000 square feet of event space, have earned it the distinction as “the Place to Meet.”

Rooms emphasize comfort and convenience with traditional furnishings and a range of features and amenities.

The on-site Old Falls Sports Bar & Grille is a refreshingly cozy spot to feast on burgers, pasta and wings or savor a beer while watching the big game.

A 24-hour fitness center allows adherence to the most stringent exercise regime, while an indoor pool is the ideal place to unwind after a full day of sightseeing.
Transportation
  • Buffalo Niagara International Airport (25 mi/40.2 km)
  • Niagara Falls International Airport (5 mi/8 km)
Attractions
  • Seneca Niagara Casino (0.1 mi/0.2 km)
  • Maid of the Mist Boat Tour (0.3 mi/0.4 km)
  • Cave of the Winds (0.3 mi/0.4 km)
  • Fashion Outlet Mall of Niagara Falls (5 mi/8.1 km)
Business
  • More than 24,000 square feet of event space
  • Seven meeting rooms
  • Seven sales and meeting professionals on site
  • Comprehensive audio/visual rental equipment
  • Business center
Policies and Fees
  • The hotel only accepts dogs under 40lbs. Any other types of pets are not allowed.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Recommendations for you

Customers who viewed Sheraton At The Falls Hotel, Niagara Falls, NY also booked these hotels.

Reviewer score 3.4 out of 5
Reviewer score 4.1 out of 5
Reviewer score 2.8 out of 5

Sheraton At The Falls Hotel, Niagara Falls, NY Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • Pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Activities
Pool
Dining
Restaurant
Coffee maker in room
Room service
Services
Guest laundromat
ATM/Cash machine
In-Room Safe
Parking
Parking
Room
Cordless phone
Safe
Hairdryer in room
Iron
Smoke detectors

Dining

T.G.I. Friday's
Choose from a variety of favorites and signature entrées that TGI Friday’s is famous for, plus 12 beers on tap and a long list of signature cocktails. This exciting, upbeat venue also features a 12-foot video wall with 24 flat screen TVs.
Starbucks
Start your morning off right at our full-service Starbucks®, where you will find rich coffees and espressos, as well as pastries and breakfast sandwiches.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (35)

Ratings and reviews for Sheraton At The Falls Hotel, Niagara Falls, NY

Overall score

3.4 / 5
5.01.0
35 out of 35
Amenities:
3.5
Room cleanliness:
3.7
Hotel staff:
3.9
Room comfort:
3.8
Location:
4.2
Value:
3

71% would recommend to a friend.

Sort by:
Review of Sheraton At The Falls Hotel, Niagara Falls, NY

Reviewer score

4
5.01.0
Killer Ken
Business
Endicott, NY
Oct 16, 2014

Affordable and friendly

Staff was very friendly and the hotel was convenient to most all falls adventures

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

most of the attractions are within several blocks. We signed up for the Blueline tour offered by the hotel, and it was good but a little pricey. You can easily walk to the Cave of the winds and Maid of the Mist which would be $40 total. The other stuff is good if you want someone to drive you and show where it all is, but if you want to go it on your own, everything else is free. So the balance of $60 goes to the rest of the tour, plus they have a sign I the bus that tios are appreciated for the driver @15%

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton At The Falls Hotel, Niagara Falls, NY

Reviewer score

3
5.01.0
Niagara Falls Vacationers
Business
Denver, Colorado
Sep 17, 2014

Niagara Falls Stay

We booked at the Sheraton given it's location to the Falls. Upon arrival, the hotel appeared run down compared to other Sheraton locations we've stayed at. Room was fine, but nothing special. Some construction in our wing was underway. Staff was very courteous and provided good information for getting around and seeing the sights.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Location is directly across the street from the casino, and only a short walk to the Falls.

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton At The Falls Hotel, Niagara Falls, NY

Reviewer score

4
5.01.0
Once in a while traveler8
Business
Baltimore
Sep 1, 2014

Overall a good experience

All things positive, only thing is that I did not find it a good value for money.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton At The Falls Hotel, Niagara Falls, NY

Reviewer score

4
5.01.0
UR Cheryl B
Business
Rochester, New York
Jun 30, 2014

Niagara Falls weekend

Location is absolutely perfect! Walking distance to falls, casino, restaurants and Rainbow Bridge. TGI Fridays is right there for breakfast, lunch or dinner. Starbucks is right there for other times! Pool was very nice. Hotel was clean. Staff were very helpful and concierge desk staff were PARTICULARLY helpful! Hotel even gives you vouchers for casino play! How great is that? If I had to give any complaint at all.... it would be that there are no drapes or blinds for the window (only sheers). We had the casino lights all night long!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton At The Falls Hotel, Niagara Falls, NY

Reviewer score

2
5.01.0
Different location
Business
NY
Apr 25, 2014

Not worth the money

Had handicapped room. Chair placed in front of the door could not get in with out help

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
1
Trip purpose:

Business

Dining tip: Long walk from hotel

Go some where else to stay

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton At The Falls Hotel, Niagara Falls, NY

Reviewer score

5
5.01.0
David Casino Man
Business
Florida
Feb 11, 2014

Great

Outside looks a little bit older. Great Room great service. Pillows were awesome and soft. Right across the street from the Casino. Free beer and wine everyday from 5-7pm for all guests is excellent.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Entertainment tip: In Hotel

Free drinks 5-7pm for all guests everyday while I was there

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton At The Falls Hotel, Niagara Falls, NY

Reviewer score

3
5.01.0
Visitor Bri
Business
upstate new york
Nov 12, 2013

Quick get away get away

Overall, good. Our coffee maker didn't work and was promptly replaced. The air conditioning/heater fan had only one operating speed, fast, slightly annoying. Staff were very friendly and helpful. Short walk to the Seneca Niagara Casino, though a lot of construction being done.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

still excellent Italian restaurants on Pine Ave. (little Italy) a 5 min. drive from the hotel.

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton At The Falls Hotel, Niagara Falls, NY

Reviewer score

5
5.01.0
fordman
Business
Mantua, OH, USA
Sep 23, 2013

VERY NICE HOTEL

THE STAFF WAS VERY NICE, ROOM WAS VERY CLEAN AND COMFORTABLE WITH NICE VIEW OF CANADA SKYLINE. WOULD RECOMMEND THIS HOTEL.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Entertainment tip: Short walk from hotel

CASINO,NIAGRA FALLS,SHOPS,NICE RESTURANTS

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton At The Falls Hotel, Niagara Falls, NY

Reviewer score

2
5.01.0
FrozenRa
Business
Niagara Falls
Sep 3, 2013

Not worth for the rates

Great location & view. Walkable to the falls. Room was with many flying Insects. No exhaust in the toilet/bathroom. Nothing was attented even after reporting.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
3
Room comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sheraton At The Falls Hotel, Niagara Falls, NY

Reviewer score

1
5.01.0
Magic Bob
Business
Denver
Sep 2, 2013

Good place to avoid

2 1/2 hour wait after the 3 pm check in; toilet did not work despite efforts to repair.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
4
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top