Hotel Overview
Excellent location
Stay was comfortable. This hotel has a nice pool, bar and other amenities. Only minus point was...
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Travel
- Jun 28, 2011
coolmind
Overall nice place to stay, nice area, staff was not very cooperative.
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coolmind
- Dec 29, 2010
Personalized service and attention, close to the falls and casino
The Quality Hotel and Suites at the Falls features a welcoming staff and spacious, well-appointed guest rooms. Its strategic location one block from the Majestic Falls and Seneca Niagara Casino makes the hotel a destination property. Guest rooms are spacious and well equipped with amenities, and the on-site Legends Bar & Grill serves tastes drinks and cocktails. The hotel has an on-site wedding chapel for destination weddings.Hotel Map
240 First Street, Niagara Falls, NY 14303
- Nearby airports
- Buffalo Niagara Int'l Arpt, (BUF), 25.00, SE, Mile; Toronto-Pearson Intl Airport, (YYZ), 80.00, N, Mile; Niagara Falls Int'l. Arpt., (IAG), 8.80, E, Mile
- Area description
- City - 1 Blk Nia. Falls
Amenities
- AM/FM Alarm Clock
- Brailled Elevators
- Business center
- City Center
- Coffee Maker in Room
- Data port Available
- Elevators
- FAX
- Hairdryer in Room
- Handicapped Rooms/Facilities
- High-speed Internet
- Ice Machine
- Indoor Pool
- Internet Access
- Iron
- Laundry/Valet Services
- Lounge
- Microwave
- News Stand
- No Smoking Rooms/Facilities
- Outdoor Parking
- Pets allowed
- Pool
- Refrigerator
- Restaurant
- Safe
- Safe Deposit Box
- Smoke Detectors
- Television with Cable
- Tour Desk
- TV Remote Control
- Wireless Internet
Hotel Policies
- Check-in:
- 4:00 PM
- Check-out:
- 11:00 AM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (33)
Ratings and reviews for Quality Hotel & Suites At The Falls
- All travelers (33) 3.2 / 5
- Couples (17) 3.4 / 5
- Families (11) 2.7 / 5
- Friends (2) 4 / 5
- Singles (1) 1 / 5
- Amenities:
- 3.6
- Room cleanliness:
- 3.6
- Hotel staff:
- 3.5
- Room comfort:
- 3.7
- Location:
- 4.5
- Value:
- 3.4
76%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
DON"T
I checked in late night early morning. Bar was VERY noisy ( ok it was the weekend ) upon approaching my room , I had to pass a party of 8 people partying in the hallway , smoking something something other than cigarettes. I was not threatened , but felt very uncomfortable. Upon getting to my overpriced room , I discovered the heater did not work ! I would have requested another room , but I'm sure I would have been told t come back downstairs - which I was NOT about to do since the partying was still going on in the hallway. I slept in my clothes to stay warm through the night !! Upon checkout the next morning , I described my experiance to the manager who said I should have reported the situation immediately ( she's probably right ) and she can't do anything about it now. I would only stay here if there wasn't anything available within 50 mles - and then 'm still not sure I would stay !!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 3
- Hotel staff:
- 2
- Room comfort:
- 1
- Location:
- 4
- Value:
- 1
Reviewer score
Would recommend
Travel
Excellent location
Stay was comfortable. This hotel has a nice pool, bar and other amenities. Only minus point was that the size of bathroom was small.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
travelling papa
metza metz
location of the hotel was great. it was clean. staff was courteous and accommodating even though extremely busy. perfunctory. if the hotel refreshed its blankets with new comforters it would have felt much nicer in the room.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 5
- Value:
- 3
Reviewer score
Would recommend
coolmind
coolmind
Overall nice place to stay, nice area, staff was not very cooperative.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 2
- Room comfort:
- 4
- Location:
- 5
- Value:
- 3
Sightseeing tip:
Short walk from hotel
Close to Niagra falls
Reviewer score
Would recommend
Shorty
Good services for good price
Just stayed for 1 night, but it was comfortable enough. Bathroom looked a bit old. Top sheet of bed linens seemed really thin. But everything was clean.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Sightseeing tip:
Short walk from hotel
Niagara Falls - 5–7 min walking distance.
Reviewer score
Would not recommend
No nickname
It was OK, not great
The carpets were not very clean. The coffee pot was missing the basket. Found the pool area uncomfortable especially in the evening. It was all glass on one side with total exposure to pedestrian sidewalk traffic.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 1
- Hotel staff:
- 4
- Room comfort:
- 2
- Location:
- 5
- Value:
- 4
Reviewer score
Would not recommend
Worst in Class
Very tired property with low marks on staff, cleanliness, limited parking. Look elsewhere as value is not here. I have stayed neraly 1,500 nights for business/pleasure in the past 25 years and would rank my stay here in the bottom 1%. Note this is the first time I have ever written a review and did so as I felt previous reviewers were way off base. Niagara Falls itself is beautiful and a must see, just stay somewhere else.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 2
- Value:
- 1
Sightseeing tip:
Short walk from hotel
I checked [...] reviews and was shocked how previous reviewers rated this hotel and how "location" was overstated. Biggest advice I can give you is that nearly all hotels are on the Canadian side for a reason...location, location, location. The Falls face north towards the Canadian border. By staying at this hotel you can not see the falls nor take a good picture of them. That is why you will find 90% of the hotels on the Canadian side. Stay there and cross the border (1/2 mile walk) if you want to visit the American Rapids and small park island.
Reviewer score
Would not recommend
alfaowner
Disapointment Cental
average. limited parking
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 2
- Room comfort:
- 3
- Location:
- 4
- Value:
- 2
Reviewer score
Would recommend
William
Good Hotel in a great spot. Great
Good Hotel in a great spot. Great staff. Great location. Great price.Level we were on was undergoing renovations. Would recommend for the price
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Sally Mom
Alot of things to do in walking distance
Very nice staff and the location is superb, I did not like the parking situation as a valet would take your car off site.. No charge but my son forgot his shoes and it was a hassel to get them
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 3
Shopping tip:
Short drive from hotel
Niagara outlets were great Short distance away
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Hotel Map
Other hotels
- Four Points by Sheraton Niagara Falls - Opening May 19, 2011
- Howard Johnson Closest to the Falls and Casino
- Quality Hotel & Suites At The Falls
- Hampton Inn Niagara Falls
- Days Inn Niagara at the Falls
- Rodeway Inn Niagara Falls
- Super 8 Niagara Falls
- Sheraton at The Falls Hotel, Niagara Falls, NY
- Holiday Inn NIAGARA FALLS
- Seneca Niagara Casino and Hotel
