With all windows closed I could hear a loud and continuous noise throughout the whole night. In addition to that noise there were also trash trucks that made additional beeping noises. I could not sleep even though I was on the 18th floor, i.e.
supposedly pretty high up to hear noises from the street.
I picked that hotel because it was conviniently located to where I was going the next day, and because it was relatively cheap to other hotels in the area, but I would never go there again considering the fact that in spite of me being totally exhausted I could not get a good night's rest!
I was in New York City for business. The hotel security was very rude to me. The security would not let my food and grocery delevires be made directly to my room. My room was huge, but the floors need to be replaced. There was a constant
whistling from the pipes in my bathroom. The clerks at the front desk were very rude. I would not wish the customer service I received on my worst enemy.
Sight seeing and seeing children that live in Brooklyn. Enjoyed all of New York except for the hotel room. Room was very small and the bed was most uncomfortable and was a three quarter bed not even full size. Hair dryer did not work and no coffee
station in room. Extremely small bath room. When we go to New York again will NOT stay in this hotel again.
Hotel features (5 = best, 1 = worst):
Long walk from hotel
most plays were in the Broaddway area but the walk was long it was worth it!! Resturants near the hotel were more expensive than those several blocks away.Subway's made the whole city accessible. City passes were well worth the cost just on the time saved in line at the events.
A microscopic, expensive room with bad plumbing (brown water on the floor of the bathroom, seeping from another floor, it turned out), maid forgot to make the room, and they want money for online access.
We were there on business and we decided to take in a broadway show. We choose Wellington for several reason but mainly because of the ratings. Our last visit we stayed at skyline and we had no complaints. We got what we expected. This time
Wellington was less expensive but rated higher so our expectations were high. The room was not completely clean. There was a pile of dirty bath towels left in the closet and a food container left under the bed with food still in it. We got over that. The biggest complaint was the heating unit was on HELL! Called maintenance the first time and he said basically keep the window open as you are doing. We tried to turn on the cool air but it didnt work so we all thought. Well through the night we sweated like hogs. Morning came and one of us was sick as a dog. Called maintenance again and this gentleman solved the problem by turning on the air. He knew how to operate the contraption. It was miserable! Air on air off. Open window close window. One day of touring the city was cancelled and we spent the day nursing a bad cold. We purchased a lot of hot tea from the cafe downstairs and that helped to nurse him back to health. None the less the stay there was not enjoyable and we will be going back to skyline.
price fair, rooms poor, breakfast room tiny for the customer number resulting in lines and stressful service. But above all, the heating system was so NOISY that I couldn't get a single good sleeping night! Every half an hour it start clinging and
clanging, to climax as if I had someone in the room hitting with a steel hammer! Complained everyday about it, and the only visit I had from maintenance was when the toilette clogged and spilled over (what a dream week...; to be fair, they acted reapidly on this one). Hotelwise I believe this was one of the most uncomfortable trips I ever had.