W New York ★★★★

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$154
avg/night
Rate and special offer based on
Check-in: Feb 26, 2016 Check-out: Feb 29, 2016

the staff did not know what is going on in the hotel

Would recommend Mon, Sep 24, 2012
when i checked in they gave me a room on the 10th floor, i went to put my luggage in the room, it was still occupied and the lady who was still in the room got scared. went to the front desk and told them about the incident, they told me they could not check me then, but finally she gave me a room on the 5th. floor, which was smaller than the one on the 10th floor, and did not enjoy my stay.

| indiana Singles

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 2 /5

Fabulous Modern Hotel

Would recommend Tue, Aug 28, 2012
We had a very good experience at the W. The room was very clean. The staff could not have been any nicer. I did not come in contact with anyone that was not polite. Our concierge was wonderful. We had questions for him at least 3 times a day and he was never annoyed! The location was good. If you are looking for a lot of bars and nightlife surrounding you this would not be your first choice. It is a little quiet (for NY)! Only negative thing I would say is that the rooms are a little small but I had read about that in the reviews.

| Rochester Hills, MI Friends

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 5 /5

Great hotel experience

Would recommend Tue, Aug 28, 2012
Decided to stay here at the last moment and very glad I happened to decide on this hotel. The room was very clean and stylish. Location was really great in Midtown Manhattan. Everything was great, couldn't ask for more - will definitely be back.

| New Enlgand Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

W on Lexington

Would recommend Mon, Aug 20, 2012
The room is small, as expected in the city, but it didn't seem the design allowed for the best use of space. The sheets were not perfectly white. They look like they got caught under the wheel of a cart - grey smudges. The bar and lobby were very welcoming and the staff were extremely helpful.

Dining

Visit 'A+' Thai food. Delicious!

| Columbia, MO Business

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 2 /5
  • Hotel staff: 5 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 3 /5

Very Comfortable

Would recommend Mon, Aug 13, 2012
Bed was amazing and shower had great pressure. Better than home!

| Brighton, Michigan Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 3 /5

One of the worst hotels that I have stayed at.

Would not recommend Wed, Jul 25, 2012
I have been in closets bigger than this hotel room! You can barely move around the bed. The staff was rude and not helpful. The lobby turns into a nightclub after dark which makes it very difficult to get checked in. I would pay the extra and stay in a real hotel.

| Florida Couples

1 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 3 /5
  • Hotel staff: 1 /5
  • Comfort: 1 /5
  • Location: 5 /5
  • Value: 1 /5

GREAT LOCATION

Would recommend Wed, Jul 18, 2012
I would recommend this hotel to anyone visiting Manhattan. The rooms are clean and comfortable. A bit small, but then again, I didn't spend much time in my room. For a clean, basic room in a great location with great customer service and a friendly staff, at a reasonable price, I like this hotel. I would definitely stay there again.

| San Francisco, Ca Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Small, but who needs big?

Would recommend Mon, Jul 2, 2012
The room was tiny. That being said, NYC rooms are generally tiny. And considering it's in a great location if you want midtown shopping and central park, plus staff that are really professional, helpful and friendly, plus great toiletries, plus free wifi in the cozy lobby, plus a very comfy bed... the smallish room really wasn't that important.

Dining

Pizza off the room service menu (after a night of pub crawling) was AMAZING.

| Toronto, Ontario Friends

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 5 /5

Not too Shabby

Would recommend Tue, Jun 26, 2012
Not agreat room (6tH foor) but not bad. As always a great staff. As always, overvalued. Good location.

Shopping hint

5th Ave shopping

| Bonita Springs, FL Couples

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Birthday getaway

Would recommend Wed, Jun 20, 2012
Hotel has a great location and staff were very helpful. I've read other reviews on this hotel that the rooms were too small. Our room was small but fine for NYC standards. We had a great time and would stay at the W again.

| Chicago, IL Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 4 /5