The Westin New York at Times Square

4 stars
270 West 43rd Street, New York, NY 10036
Hotel Overview
Reviewer score
4.1
out of 5
421 reviews
Semi-annual Times Square 2 day jaunt

Very pleasant. Room was good size, bathroom furnished with updated fixtures and very clean. The... See full review

  • Papa and Nonni
  • Jun 3, 2014
Amazing hotel

I was on a trip with my friend and we had an amazing stay at the Westin hotel. The room was... See full review

  • Hedda on a friend trip
  • May 11, 2014
Located in New York's beating heart, the Westin Times Square Hotel is an impressive 45-story prism-like building, its 873 guestrooms offering a place of calm in bustling New York City with Heavenly Beds and Heavenly Baths. Try some rich, gourmet meals at Shula's Steakhouse or grab a cocktail in Bar 10. Health-conscious guests can hit the 24-hour WestinWORKOUT fitness center. With children's activities and menus, and over 34,000-square-foot of meeting space, the hotel accommodates every type of visitor.
Key facts
  • Shula's Steakhouse restaurant
  • 34,000-square-feet of meeting space, and 32 meeting rooms
  • 2 ballrooms
  • Concierge
  • Currency exchange
  • Smoke-free facility
  • 32" HDTVs in every room
  • In-room refrigerated refreshment center
  • iMacs in Grand Deluxe Rooms
Neighborhood
Times Square is the ultimate destination in the ultimate city, located in the heart of Manhattan and often referred to as The Crossroads of the World. Home to the studios of MTV and ABC as well as the Hard Rock Cafe, M&M's World, and New York's premier discount ticket center, a world of entertainment is within walking distance of the hotel. Catch a Broadway show, explore Rockefeller Center, or simply take in the iconic lights and sights.

Hints and tips
The Westin staff members encourage guests to be candid, asking questions or making requests to improve their quality of service and the visitor's experience.

The central location makes for stunning views and easy visual planning.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

The Westin New York at Times Square Rooms

Traditional
Description not provided

Amenities

  • High-speed internet
  • Non Smoking
General
Non Smoking
Concierge
Pet friendly
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
24 hour front desk
Business center
Maid service
Laundry service
Multilingual
Theater desk
Tour desk
Shopping mall
Meeting/Banquet facilities
Internet
High-speed internet
Parking
Valet parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Room
Safe
Phone with speaker
Free newspaper
Hairdryer in room
Fire alarm with light
Turndown service
Ironing board

Hotel Map

40.7576 -73.9889
Nearby airports
Laguardia International Airport, (LGA), 9.00, MI; John F. Kennedy International Airport, (JFK), 16.00, MI; Newark Liberty International Airport, (EWR), 13.00, MI;
Area description
Downtown

Nearby points of interest

  • Helen Hayes Theatre: 0.1 mi
  • Broadhurst Theatre: 0.1 mi
  • Majestic Theatre: 0.1 mi
  • Foxwoods Theatre: 0.1 mi
  • John Golden Theatre: 0.1 mi
  • Shubert Theatre: 0.1 mi
  • Ford Center For The Performing Arts: 0.1 mi
  • American Airlines Theatre: 0.1 mi
  • St. James Theatre: 0.1 mi
  • New York Times Building: 0.1 mi
  • New Victory Theater: 0.1 mi
  • Imperial Theatre: 0.1 mi
  • Ripley’s Believe It or Not! Times Square: 0.1 mi
  • Booth Theatre: 0.1 mi
  • Bernard B. Jacobs Theatre: 0.1 mi
  • Helen Hayes Theatre: 0.1 mi
  • Broadhurst Theatre: 0.1 mi
  • Majestic Theatre: 0.1 mi
  • Foxwoods Theatre: 0.1 mi
  • John Golden Theatre: 0.1 mi
  • Shubert Theatre: 0.1 mi
  • Ford Center For The Performing Arts: 0.1 mi
  • American Airlines Theatre: 0.1 mi
  • St. James Theatre: 0.1 mi
  • New York Times Building: 0.1 mi
  • New Victory Theater: 0.1 mi
  • Imperial Theatre: 0.1 mi
  • Ripley’s Believe It or Not! Times Square: 0.1 mi
  • Booth Theatre: 0.1 mi
  • Bernard B. Jacobs Theatre: 0.1 mi
  • Music Box Theatre: 0.1 mi
  • Gerald Schoenfeld Theatre: 0.1 mi
  • Nederlander Theatre: 0.1 mi
  • Port Authority Bus Terminal: 0.1 mi
  • Madame Tussauds: 0.1 mi
  • Minskoff Theatre: 0.1 mi
  • Richard Rodgers Theatre: 0.2 mi
  • Theater District: 0.2 mi
  • Lunt-Fontanne Theatre: 0.2 mi
  • Al Hirschfeld Theatre: 0.2 mi
  • Lower Plaza: 0.2 mi
  • Condé Nast Building: 0.2 mi
  • Brooks Atkinson Theatre: 0.2 mi
  • Lyceum Theatre: 0.2 mi
  • Ethel Barrymore Theatre: 0.2 mi
  • Samuel J. Friedman Theatre: 0.2 mi
  • Palace Theatre: 0.2 mi
  • Duffy Square: 0.2 mi
  • Stephen Sondheim Theatre: 0.2 mi
  • Town Hall: 0.2 mi
  • Garment District: 0.2 mi
  • Longacre Theatre: 0.3 mi
  • Marquis Theatre: 0.3 mi
  • Walter Kerr Theatre: 0.3 mi
  • Lion Theatre: 0.3 mi
  • Eugene O'Neill Theatre: 0.3 mi
  • Bank of America Tower: 0.3 mi
  • Belasco Theatre: 0.3 mi
  • Ambassador Theatre: 0.3 mi
  • Cort Theatre: 0.3 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (421)

Ratings and reviews for The Westin New York at Times Square

Overall score

4.1 / 5
5.01.0
421 out of 421
Amenities:
4
Room cleanliness:
4.4
Hotel staff:
4.2
Room comfort:
4.4
Location:
4.7
Value:
3.9

90% would recommend to a friend.

Sort by:
Review of The Westin New York at Times Square

Reviewer score

5
5.01.0
J Cowan
NYC
Oct 29, 2012

Great weekend getaway

We had a wonderful time during our weekend girls trip. Staff was wonderful. Location was great. Very safe for your next girls trip or family vacation with your kids.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
vtsquirm
Harrisonburg, VA
Oct 9, 2012

Central location, convenient

my wife and i had a good experience at the Westin Times square. The good: The hotel is super convenient to Times Square attractions, theatres, the subway, etc. The room was clean, Mac computer in the room, HD Tv, nice view, friendly staff. The Bad, the price was on the higher end of the hotels in the area. The ammenities were average (Bar 10 & SHula's steakhouse were way overpriced--so we didn't eat or drink at either). The spa was an additional charge so we didn't use that either. You'd think for the booking price there wouldn't have been extra charges. Overall it was a good stay, and i would recommend to those who aren't bringing kids and have lots of money to spend.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Dining tip: Short walk from hotel

several breakfast "joints" around the corner. don't pay for breakfast (or any other meals) at the hotel.

Review of The Westin New York at Times Square

Reviewer score

3
5.01.0
Jprec8it
California
Oct 6, 2012

The staff was great, but pricey!

There was what appeared to be blood, on the down comforter, and sheets. I advised the hotel staff, and they gave us a different room. The bed in the new room was not nearly as omfirtsble as the first bed, and decor was a bit dated.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
1
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
2
Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
Cinderella22
San Francisco, CA
Sep 25, 2012

Great Location, but could have been cleaner

The Westin is located right in the heart of Times Square. Its so convenient and the staff is awesome! Everyone was super friendly and approachable for questions. The rooms were not the cleanest though. They had me in one room where there was someone else's luggage tag in the bathroom garbage can. That was off putting. They moved us on the second night and there was a huge stain on the side of the bed and there was a visible section of the bathroom mirror that had not been cleaned. Despite that it was a great hotel to stay at

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
2
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
3
Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
dgtar
Knoxville, TN
Sep 24, 2012

Great value for Times Square location

Very good value and extremely close to Theaters. One block off 42nd is perfect, as you don't have to walk right out into crowds. Very accessible to subway lines. Service was excellent and room was sparkling clean and new. Looks like the hotel had a major makeover recently, as the room was very modern and clean. Bedding and bath supplies were excellent. The hotel was 100% booked, but it was very quiet and peaceful. 1400 rooms, and it felt like it was much smaller -- which was a good thing. Shula's famous steakhouse restaurant is inside the hotel. The bar/cafe was a nice place to have a small breakfast in the morning, and also a nice place to stop by in the evening for a glass of wine and to watch the streets below. Would definitely recommend for families or for couples looking for a nice getaway.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Money-saving tip: Short drive from hotel

Statue of Liberty inside tour is not open. Save the money and ride the Staten Island Ferry for free. It rides right by the Statue of Liberty, and the view is phenomenal.

Review of The Westin New York at Times Square

Reviewer score

5
5.01.0
antihumantrafficking
Business
Houston
Sep 21, 2012

Great!

Very close to the Subway on Metro Line 1. Our room was amazingly quiet and we were in the heart of Times Square. Beautiful room!! Loved it! Lots of places to eat nearby.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
DR Dad
Overland Park, Kansas
Sep 18, 2012

Great location in 42nd Street

The hotel was close to times square and many great broadway venues

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of The Westin New York at Times Square

Reviewer score

3
5.01.0
Third Year for S and M
Chicago, Illinois
Sep 17, 2012

Anniversary Celebration

A superb location was the saving grace to a hotel stay where the front desk and bell service staff did not seem overly concerned with my challenges. Not sure if it's the New York "attitude", but our front desk person was not as knowledgeable or welcoming. Even though the outside bell servicemen offered suggestions to my parking challenge, the "that's the way it is" attitude was not very hospitable.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
2
Room comfort:
4
Location:
5
Value:
3
Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
Aneesah917
Atlanta, GA
Sep 17, 2012

Great Hotel, Location and Stay

This was a great birthday present from my best friend. The hotel was marvelous! Great location, great view from the room of the Hudson River and shoreline. Great room, staff and on site restaurant. I would highly recommend this location to other travelers. This was my first trip to NYC and I absolutely loved it! Plush bed!, great shower! Just wonderful!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Dining tip: Short walk from hotel

Celebrated birthday at L'ybane and had a wonderful dinner, great wine and very friendly staff. Loved the ambiance and highly recommend it.

Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
VKPM
Doylestown
Aug 26, 2012

Last minute booking

The hotel is nice, staff was very accommodating. We had a decent view from our room. The bed was comfortable sheets could have been a little better considering its a Westin!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
4
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