The Westin New York at Times Square

4 stars
270 West 43rd Street, 270 West 43rd Street, New York, NY 10036
Hotel Overview
Reviewer score
4.2
out of 5
289 reviews
LOVED IT!

First time to NYC, dropping off my little sister at college! We arrived early and weren't sure if... See full review

  • Proud Older Sister
  • Nov 19, 2014
BEST HOTEL IN TIMES SQUARE!!!!!!

What a great experience, It was our 29th wedding anniversary and the Westin helped make it great... See full review

  • TammyCan
  • Nov 10, 2014
Located in New York's beating heart, the Westin Times Square Hotel is an impressive 45-story prism-like building, its 873 guestrooms offering a place of calm in bustling New York City with Heavenly Beds and Heavenly Baths. Try some rich, gourmet meals at Shula's Steakhouse or grab a cocktail in Bar 10. Health-conscious guests can hit the 24-hour WestinWORKOUT fitness center. With children's activities and menus, and over 34,000-square-foot of meeting space, the hotel accommodates every type of visitor.
Key facts
  • Shula's Steakhouse restaurant
  • 34,000-square-feet of meeting space, and 32 meeting rooms
  • 2 ballrooms
  • Concierge
  • Currency exchange
  • Smoke-free facility
  • 32" HDTVs in every room
  • In-room refrigerated refreshment center
  • iMacs in Grand Deluxe Rooms
Neighborhood
Times Square is the ultimate destination in the ultimate city, located in the heart of Manhattan and often referred to as The Crossroads of the World. Home to the studios of MTV and ABC as well as the Hard Rock Cafe, M&M's World, and New York's premier discount ticket center, a world of entertainment is within walking distance of the hotel. Catch a Broadway show, explore Rockefeller Center, or simply take in the iconic lights and sights.

Hints and tips
The Westin staff members encourage guests to be candid, asking questions or making requests to improve their quality of service and the visitor's experience.

The central location makes for stunning views and easy visual planning.

Policies and Fees
  • Starting 18 Sep 2014, the hotel will use Icon Parking (Advance Parking LLC) for valet and self-parking services. Valet parking fee for 24 Hours is $60 USD plus tax ($71.03 inclusive), while self-parking fee for 24 Hours is $40USD (incl. tax). For oversized vehicles, there is an additional charge of $10 USD for both parking services.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

The Westin New York at Times Square Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Non Smoking
General
Non Smoking
Activities
Exercise gym
Children's activities
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Maid service
Guest laundromat
Childcare Service
Concierge desk
ATM/Cash machine
Wake-up service
Multilingual
Shops/Commercial services
Tour desk
Currency exchange
Internet
High-speed internet
Parking
Parking
Accessibility
Accessible rooms
Room
Telephone
Mini bar
Hairdryer in room
Turndown service
Iron

Hotel Map

40.7576 -73.9889
Area served
City Center
Nearby airports
Newark Liberty International Airport, (EWR), 17.70, KM; LaGuardia Airport, (LGA), 9.66, KM; John F. Kennedy International Airport, (JFK), 20.92, KM;
Area description
Resort, Airport

Nearby points of interest

  • Helen Hayes Theatre: 0.1 mi
  • Broadhurst Theatre: 0.1 mi
  • Majestic Theatre: 0.1 mi
  • Foxwoods Theatre: 0.1 mi
  • John Golden Theatre: 0.1 mi
  • Shubert Theatre: 0.1 mi
  • Ford Center For The Performing Arts: 0.1 mi
  • American Airlines Theatre: 0.1 mi
  • St. James Theatre: 0.1 mi
  • New York Times Building: 0.1 mi
  • New Victory Theater: 0.1 mi
  • Imperial Theatre: 0.1 mi
  • Ripley’s Believe It or Not! Times Square: 0.1 mi
  • Booth Theatre: 0.1 mi
  • Bernard B. Jacobs Theatre: 0.1 mi
  • Helen Hayes Theatre: 0.1 mi
  • Broadhurst Theatre: 0.1 mi
  • Majestic Theatre: 0.1 mi
  • Foxwoods Theatre: 0.1 mi
  • John Golden Theatre: 0.1 mi
  • Shubert Theatre: 0.1 mi
  • Ford Center For The Performing Arts: 0.1 mi
  • American Airlines Theatre: 0.1 mi
  • St. James Theatre: 0.1 mi
  • New York Times Building: 0.1 mi
  • New Victory Theater: 0.1 mi
  • Imperial Theatre: 0.1 mi
  • Ripley’s Believe It or Not! Times Square: 0.1 mi
  • Booth Theatre: 0.1 mi
  • Bernard B. Jacobs Theatre: 0.1 mi
  • Music Box Theatre: 0.1 mi
  • Gerald Schoenfeld Theatre: 0.1 mi
  • Nederlander Theatre: 0.1 mi
  • Port Authority Bus Terminal: 0.1 mi
  • Madame Tussauds: 0.1 mi
  • Minskoff Theatre: 0.1 mi
  • Richard Rodgers Theatre: 0.2 mi
  • Theater District: 0.2 mi
  • Lunt-Fontanne Theatre: 0.2 mi
  • Al Hirschfeld Theatre: 0.2 mi
  • Lower Plaza: 0.2 mi
  • Condé Nast Building: 0.2 mi
  • Brooks Atkinson Theatre: 0.2 mi
  • Lyceum Theatre: 0.2 mi
  • Ethel Barrymore Theatre: 0.2 mi
  • Samuel J. Friedman Theatre: 0.2 mi
  • Palace Theatre: 0.2 mi
  • Duffy Square: 0.2 mi
  • Stephen Sondheim Theatre: 0.2 mi
  • Town Hall: 0.2 mi
  • Garment District: 0.2 mi
  • Longacre Theatre: 0.3 mi
  • Marquis Theatre: 0.3 mi
  • Walter Kerr Theatre: 0.3 mi
  • Lion Theatre: 0.3 mi
  • Eugene O'Neill Theatre: 0.3 mi
  • Bank of America Tower: 0.3 mi
  • Belasco Theatre: 0.3 mi
  • Ambassador Theatre: 0.3 mi
  • Cort Theatre: 0.3 mi

Dining

Shula's No Name Bar
Shula's No Name Bar pays homage to the Miami Dolphin's renowned No Name Defense from their 1972 winning season. The warm clubby atmosphere creates the perfect setting to gather socially and relax.
Shula's Steak House
One of America's finest and most popular steak houses, Shula's showcases an award-winning menu and wine list alongside incredible memorabilia from Don Shula's perfect 17-0 season as coach of the Miami Dolphins—all in an inviting setting.
Bar 10
A chic spot to unwind at the end of a whirlwind day in the Big Apple, Bar 10's stylish design complements the hotel's striking architecture and vibrant use of color. With a refreshing drink in hand, watch New York stream by on 8th Avenue.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (289)

Ratings and reviews for The Westin New York at Times Square

Overall score

4.2 / 5
5.01.0
289 out of 289
Amenities:
4
Room cleanliness:
4.4
Hotel staff:
4.2
Room comfort:
4.4
Location:
4.7
Value:
3.9

90% would recommend to a friend.

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Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
tkhssn
Business
times square new york, ny
Jan 20, 2013

nice and clean

Our stay was short but room was clean and simple. A little smaller than I thought but was still worth it. The bathroom was almost the size of the room. Nice modern decor.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
Jay Z
Business
Columbia
Jan 6, 2013

Wonderful hotel

It's wonderful hotel which is in the central of New York.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin New York at Times Square

Reviewer score

5
5.01.0
Bull1953
Business
Leeds
Jan 4, 2013

Westin NYC Times Square

Great hotel just did not like the handicap room which did not have a bath tub.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Great dining within short walk in all directions and very safe location with access to subway and all attractions.

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Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
Lightning80
Business
Central FL
Jan 3, 2013

New Years Eve

We were here from Dec 30 - Jan 2. If you are looking to be near Times Square and Restaurant Row this hotel fits the bill. Speaking of Bill, if travelling at New Years be ready for $400 and up per night - other times during the year its reasonable. In their defense that was the going rate for NYE. Upon checking in, the staff is very knowledgeable and willing to assist you as needed, the down side is as busy as check in can get with everyone flooding in for the holidays there was only two of them at the busiest times. The room was excellent as far as cleanliness, however is seems the best room views are seemingly held for their Starwood guests as those rooms fronted 42 St. happenings. In all, it is definately worth a return trip for me to this hotel - Shula's Steak House, Chevy's Mex are on property without venturing onto the streets. Other restaurants are so close if you were there three weeks you couldnt eat at them all. Subways across the street from either entrance so its easy to head out to 34 st Macy's, Empire State Building and Madison Sq Garden as well as Central Park and to the Staten Island Ferry. We will be back soon and dont plan to look elsewhere...

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin New York at Times Square

Reviewer score

5
5.01.0
G Rowland
Business
Georgia
Jan 1, 2013

Great hotel, perfect location!

Would def stay here again. The location was perfect! The hotel of course was very nice!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
Aspacely
Business
DC
Dec 18, 2012

Great Hotel

Great Hotel But Pricey. but i would go again and would recommend to anyone who is visitng new york

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
Misty11
Business
Liverpool
Dec 7, 2012

NY Break

Ideally situated for all local attractions & transport. Staff were helpful and courteous. Prices in the bar were very expensive.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Not Applicable

To see all NY interesting attractions go on the open top bus tours, guides have lots of local knowledge.

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Review of The Westin New York at Times Square

Reviewer score

3
5.01.0
ROBO5821
Business
Oklhaoma City, OK
Nov 26, 2012

Thanksgiving Trip

We book the trip on line and were charged for a high floor with a panoramic view. When we arrived we were inform that the 15 floor was as high as we could get. Also when we check out the bill did not show the online payment. They had charged my Credit card $1400. Had to get a manager to correct the the bill.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin New York at Times Square

Reviewer score

3
5.01.0
Marco v
Business
So cal
Nov 13, 2012

Beautiful hotel , not so great amenities

The hotel was great, the overall experience was less than overwhelming. My biggest concern had to do with the price gouge that I felt at every turn. Not sure if it was the NYC scene that impacted the pricing but when I'm bring asked to pay extra to enjoy the fitness center after already paying a four star price for the room, I was a little turned off. I'm can deal with insane rates for food, 2oz water bottles that cost 20 dollars( exaggerating of course) but certain item should be included. Just a thought ...

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin New York at Times Square

Reviewer score

5
5.01.0
J Cowan
Business
NYC
Oct 29, 2012

Great weekend getaway

We had a wonderful time during our weekend girls trip. Staff was wonderful. Location was great. Very safe for your next girls trip or family vacation with your kids.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
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