The Westin New York at Times Square

4 stars
View map of 270 West 43rd Street, 270 West 43rd Street, New York, NY 10036

Hotel Overview

Reviewer score
4.2
out of 5
280 reviews
A great trip

it was a great stay first time for both of us.. the hotel was excellent at the center of... See full review

  • Joaquin S.
  • Aug 20, 2015
Girls Trip to Broadway

Great hotel in the heart of Time Square. Most helpful staff, allowed early check-in & upgraded our... See full review

  • Ruddinva
  • Aug 3, 2015
The Westin staff members encourage guests to be candid, asking questions or making requests to improve their quality of service and the visitor's experience.

The central location makes for stunning views and easy visual planning.

General
Westin Times Square Hotel New York
Location
Located in New York's beating heart, the Westin Times Square Hotel is an impressive 45-story prism-like building, its 873 guestrooms offering a place of calm in bustling New York City with Heavenly Beds and Heavenly Baths. Try some rich, gourmet meals at Shula's Steakhouse or grab a cocktail in Bar 10. Health-conscious guests can hit the 24-hour WestinWORKOUT fitness center. With children's activities and menus, and over 34,000-square-foot of meeting space, the hotel accommodates every type of visitor.
Dining
  • Shula's Steakhouse restaurant
  • 34,000-square-feet of meeting space, and 32 meeting rooms
  • 2 ballrooms
  • Concierge
  • Currency exchange
  • Smoke-free facility
  • 32" HDTVs in every room
  • In-room refrigerated refreshment center
  • iMacs in Grand Deluxe Rooms
Rooms
Times Square is the ultimate destination in the ultimate city, located in the heart of Manhattan and often referred to as The Crossroads of the World. Home to the studios of MTV and ABC as well as the Hard Rock Cafe, M&M's World, and New York's premier discount ticket center, a world of entertainment is within walking distance of the hotel. Catch a Broadway show, explore Rockefeller Center, or simply take in the iconic lights and sights.

Highlights

Nothing defines New York City more than the attractions of Times Square. If your stay revolves around this central location, there is no better choice than the Westin New York at Times Square sitting just a block away. In between business meetings or sightseeing trips, experience delicious cuisines at in-house The Ambassador Room, try a refreshing cocktail at Bar 10 or stroll from the lobby into E Walk, a massive retail, dining and entertainment complex. For families, Planet Hollywood and Madame Tussaud's offer kid-friendly fare. The Broadway Walking Tour highlights the area's rich theater heritage basking in the glow of bright lights.

NOTE: The Ambassador Room serves daily breakfast from 7 AM to 11:30 AM and lunch and dinner from 11:30 AM to 11 PM.

Fees
  • Starting 18 Sep 2014, the hotel will use Icon Parking (Advance Parking LLC) for valet and self-parking services. Valet parking fee for 24 Hours is $60 USD plus tax ($71.03 inclusive), while self-parking fee for 24 Hours is $40USD (incl. tax). For oversized vehicles, there is an additional charge of $10 USD for both parking services.
Policies

The Ambassador Room serves daily breakfast from 7 AM to 11:30 AM and lunch and dinner from 11:30 AM to 11 PM.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

The Westin New York at Times Square Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • Non Smoking
General
Non Smoking
Activities
Exercise gym
Children's activities
Dining
Bar/Lounge
Coffee maker in room
Services
Business center
Maid service
Guest laundromat
Childcare Service
Concierge desk
ATM/Cash machine
Wake-up service
Multilingual
Shops/Commercial services
Tour desk
Currency exchange
Parking
Parking
Accessibility
Accessible rooms
Room
Telephone
Mini bar
Hairdryer in room
Turndown service
Iron

Hotel Map

40.7576 -73.9889
Area served
City Center
Nearby airports
Newark Liberty International Airport, (EWR), 17.70, KM; LaGuardia Airport, (LGA), 9.66, KM; John F. Kennedy International Airport, (JFK), 20.92, KM;
Area description
City Center, Urban

Nearby points of interest

  • Helen Hayes Theatre: 0.1 mi
  • Broadhurst Theatre: 0.1 mi
  • Majestic Theatre: 0.1 mi
  • Foxwoods Theatre: 0.1 mi
  • John Golden Theatre: 0.1 mi
  • Shubert Theatre: 0.1 mi
  • Ford Center For The Performing Arts: 0.1 mi
  • American Airlines Theatre: 0.1 mi
  • St. James Theatre: 0.1 mi
  • New York Times Building: 0.1 mi
  • New Victory Theater: 0.1 mi
  • Imperial Theatre: 0.1 mi
  • Ripley’s Believe It or Not! Times Square: 0.1 mi
  • Booth Theatre: 0.1 mi
  • Bernard B. Jacobs Theatre: 0.1 mi
  • Helen Hayes Theatre: 0.1 mi
  • Broadhurst Theatre: 0.1 mi
  • Majestic Theatre: 0.1 mi
  • Foxwoods Theatre: 0.1 mi
  • John Golden Theatre: 0.1 mi
  • Shubert Theatre: 0.1 mi
  • Ford Center For The Performing Arts: 0.1 mi
  • American Airlines Theatre: 0.1 mi
  • St. James Theatre: 0.1 mi
  • New York Times Building: 0.1 mi
  • New Victory Theater: 0.1 mi
  • Imperial Theatre: 0.1 mi
  • Ripley’s Believe It or Not! Times Square: 0.1 mi
  • Booth Theatre: 0.1 mi
  • Bernard B. Jacobs Theatre: 0.1 mi
  • Music Box Theatre: 0.1 mi
  • Gerald Schoenfeld Theatre: 0.1 mi
  • Nederlander Theatre: 0.1 mi
  • Port Authority Bus Terminal: 0.1 mi
  • Madame Tussauds: 0.1 mi
  • Minskoff Theatre: 0.1 mi
  • Richard Rodgers Theatre: 0.2 mi
  • Theater District: 0.2 mi
  • Lunt-Fontanne Theatre: 0.2 mi
  • Al Hirschfeld Theatre: 0.2 mi
  • Lower Plaza: 0.2 mi
  • Condé Nast Building: 0.2 mi
  • Brooks Atkinson Theatre: 0.2 mi
  • Lyceum Theatre: 0.2 mi
  • Ethel Barrymore Theatre: 0.2 mi
  • Samuel J. Friedman Theatre: 0.2 mi
  • Palace Theatre: 0.2 mi
  • Duffy Square: 0.2 mi
  • Stephen Sondheim Theatre: 0.2 mi
  • Town Hall: 0.2 mi
  • Garment District: 0.2 mi
  • Longacre Theatre: 0.3 mi
  • Marquis Theatre: 0.3 mi
  • Walter Kerr Theatre: 0.3 mi
  • Lion Theatre: 0.3 mi
  • Eugene O'Neill Theatre: 0.3 mi
  • Bank of America Tower: 0.3 mi
  • Belasco Theatre: 0.3 mi
  • Ambassador Theatre: 0.3 mi
  • Cort Theatre: 0.3 mi

Dining

Bar 10
A chic spot to unwind at the end of a whirlwind day in the Big Apple, Bar 10's stylish design complements the hotel's striking architecture and vibrant use of color. With a refreshing drink in hand, watch New York stream by on 8th Avenue.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (280)

Ratings and reviews for The Westin New York at Times Square

Overall score

4.2 / 5
5.01.0
280 out of 280
Amenities:
4
Cleanliness:
4.4
Hotel staff:
4.2
Comfort:
4.5
Location:
4.7
Value:
3.9

91% would recommend to a friend.

Sort by:
Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
MDsooner
Family
Washington DC
Jul 28, 2013

Pleasant NY experience

Hotel was located close to subway and times square. Made it very easy to get around. Hotel staff was very helpful and went out of there way to make the trip to NY a very good one. Would go back right now if I could.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Family

Review of The Westin New York at Times Square

Reviewer score

5
5.01.0
cbshah
Family
San Diego, CA
Jul 1, 2013

Very strategically located

Its a nice clean hotel with a very strategic location. Its one minute walking to major attractions on Time square and also the 42nd street subway station which have connections to majority of the attractions outside Time square.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Family

Review of The Westin New York at Times Square

Reviewer score

5
5.01.0
salthill
Couples
Upstate NY
Jun 25, 2013

best value

Best value I have ever experienced in NYC. Lots of space, great room view.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of The Westin New York at Times Square

Reviewer score

3
5.01.0
Alboz
Couples
San José, Costa Rica
Jun 18, 2013

Good but need to comply what´s been purchased

When booked the voucher stated that wi-fi at the room was for free. Upon my arrival, I was told it was not included. After talking to the manager, he offered the free wi-fi only if I filled the membreship program. Minor issue and it was solved, but did not comply with what I purchased when I did my reservation.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
2
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Couples

Sightseeing tip: Short walk from hotel

Subway station just across the street

Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
WI Teachers
Friends
Wisconsin
Jun 17, 2013

Girls trip to New York

The location of the hotel is great! It was very clean, and staff was wonderful. We were able to be upgraded to a super view out our window overlooking the Hudson River. Walking distance to shows and Time Square. Safe area and well light. A street of great restaurants was not far away and we enjoyed trying them out. It was more expensive than we could have afforded with our own families. But, with four girls we could share the cost.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Friends

Sightseeing tip: Short walk from hotel

Grey Line bus tours. We bought a 2 day pass for $48 a piece and the seller on the corner threw in extra days. We just went to the Greyline office to make sure it was real and it was. So we had bus transportation and sight seeing our whole time for the same piece. 2 day price for 5 days. It was a great way to see the city. The street sellers can add incentives to their ticket selling. Don't buy on line or at office.

Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
dlightlight
Business
Los Angeles, CA
Jun 5, 2013

GREAT LOCATION

I had a really nice stay here. Beds were very comfortable, and the pillows were soft. The one downside was the noise. Housekeeping started early and every door opened and closed nearby was loud in my room. People talking next door were clearly heard as well. You'd think that a nice property like this would do more for soundproofing. Besides that, I had no complaints and would consider staying here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Review of The Westin New York at Times Square

Reviewer score

5
5.01.0
Michelle with friends
Friends
Minneapolis MN
May 21, 2013

Westin Times Square

Perfect location near Times Square. Comfortable beds and bedding. Informative staff. Perfect for our trip.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Friends

Dining tip: Short walk from hotel

Since the editor will not allow profanity. 'The opposite of Heaven's' Kitchen is just a short walk away. Many options to choose from.

Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
The Norman
Couples
Oslo, Norway
May 15, 2013

Comfortable and central

A very good hotel for at a resonable cost. The room was large, quiet (20th floor) and the bed was very comfortable. Details such as the double showerhead and the coffemaker with Starbucks coffee added to the positive experience. And if guidance was needed Tom (the consierge) gave good advice in a humorous fashion. With the subway only a block away the hotel is not only central to the tourist trap Times Square.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Dining tip: Long walk from hotel

Have brunch at the 230 fift Outdoor Rooftop Bar on a Saturday or Sunday. Great view and good, traditional American breakfast.

Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
Ken In Boston
Couples
Boston
May 6, 2013

Very accommodating hotel

We enjoyed staying at this hotel. It was convenient to the theater and to mid-town amenities. 8th Ave is a little dicey, but OK. There are kits of restaurants around, but we had one very nice dinner at Shula's (in the hotel).

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Couples

Sightseeing tip: Short walk from hotel

A lot of theaters easily accessible.

Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
summersbear
Friends
Newark, DE
Mar 25, 2013

good location

near time squ, beautiful hotel room nice service bad coffee maker

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Friends

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