$199 Avg/night
Rate and special offer based on Check-in: Oct 5, 2014 Check-out: Oct 6, 2014

The Westin New York at Times Square

4 stars
270 West 43rd Street, New York, NY 10036
Hotel Overview
Reviewer score
4.1
out of 5
285 reviews
Great place

Nice room, good views, great location (easy to get a cab and travel anywhere in the city). See full review

  • AtlTraveler2013
  • Sep 8, 2014
Great Location

Great place to stay, value on par with the rest of the hotels in the area. The whole area is over... See full review

  • Dick H24
  • Sep 7, 2014
Located in New York's beating heart, the Westin Times Square Hotel is an impressive 45-story prism-like building, its 873 guestrooms offering a place of calm in bustling New York City with Heavenly Beds and Heavenly Baths. Try some rich, gourmet meals at Shula's Steakhouse or grab a cocktail in Bar 10. Health-conscious guests can hit the 24-hour WestinWORKOUT fitness center. With children's activities and menus, and over 34,000-square-foot of meeting space, the hotel accommodates every type of visitor.
Key facts
  • Shula's Steakhouse restaurant
  • 34,000-square-feet of meeting space, and 32 meeting rooms
  • 2 ballrooms
  • Concierge
  • Currency exchange
  • Smoke-free facility
  • 32" HDTVs in every room
  • In-room refrigerated refreshment center
  • iMacs in Grand Deluxe Rooms
Neighborhood
Times Square is the ultimate destination in the ultimate city, located in the heart of Manhattan and often referred to as The Crossroads of the World. Home to the studios of MTV and ABC as well as the Hard Rock Cafe, M&M's World, and New York's premier discount ticket center, a world of entertainment is within walking distance of the hotel. Catch a Broadway show, explore Rockefeller Center, or simply take in the iconic lights and sights.

Hints and tips
The Westin staff members encourage guests to be candid, asking questions or making requests to improve their quality of service and the visitor's experience.

The central location makes for stunning views and easy visual planning.

Policies and Fees
  • Starting 18 Sep 2014, the hotel will use Icon Parking (Advance Parking LLC) for valet and self-parking services. Valet parking fee for 24 Hours is $60 USD plus tax ($71.03 inclusive), while self-parking fee for 24 Hours is $40USD (incl. tax). For oversized vehicles, there is an additional charge of $10 USD for both parking services.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

40.7576 -73.9889
Nearby airports
Laguardia International Airport, (LGA), 9.00, MI; John F. Kennedy International Airport, (JFK), 16.00, MI; Newark Liberty International Airport, (EWR), 13.00, MI;
Area description
Downtown

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Reviewer score 4.3 out of 5

The Westin New York at Times Square Rooms

Traditional
Description not provided

Amenities

  • High-speed internet
  • Non Smoking
General
Non Smoking
Concierge
Pet friendly
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
24 hour front desk
Business center
Maid service
Laundry service
Multilingual
Theater desk
Tour desk
Shopping mall
Meeting/Banquet facilities
Internet
High-speed internet
Parking
Valet parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Room
Safe
Phone with speaker
Free newspaper
Hairdryer in room
Fire alarm with light
Turndown service
Ironing board

Nearby points of interest

  • Helen Hayes Theatre: 0.1 mi
  • Broadhurst Theatre: 0.1 mi
  • Majestic Theatre: 0.1 mi
  • Foxwoods Theatre: 0.1 mi
  • John Golden Theatre: 0.1 mi
  • Shubert Theatre: 0.1 mi
  • Ford Center For The Performing Arts: 0.1 mi
  • American Airlines Theatre: 0.1 mi
  • St. James Theatre: 0.1 mi
  • New York Times Building: 0.1 mi
  • New Victory Theater: 0.1 mi
  • Imperial Theatre: 0.1 mi
  • Ripley’s Believe It or Not! Times Square: 0.1 mi
  • Booth Theatre: 0.1 mi
  • Bernard B. Jacobs Theatre: 0.1 mi
  • Helen Hayes Theatre: 0.1 mi
  • Broadhurst Theatre: 0.1 mi
  • Majestic Theatre: 0.1 mi
  • Foxwoods Theatre: 0.1 mi
  • John Golden Theatre: 0.1 mi
  • Shubert Theatre: 0.1 mi
  • Ford Center For The Performing Arts: 0.1 mi
  • American Airlines Theatre: 0.1 mi
  • St. James Theatre: 0.1 mi
  • New York Times Building: 0.1 mi
  • New Victory Theater: 0.1 mi
  • Imperial Theatre: 0.1 mi
  • Ripley’s Believe It or Not! Times Square: 0.1 mi
  • Booth Theatre: 0.1 mi
  • Bernard B. Jacobs Theatre: 0.1 mi
  • Music Box Theatre: 0.1 mi
  • Gerald Schoenfeld Theatre: 0.1 mi
  • Nederlander Theatre: 0.1 mi
  • Port Authority Bus Terminal: 0.1 mi
  • Madame Tussauds: 0.1 mi
  • Minskoff Theatre: 0.1 mi
  • Richard Rodgers Theatre: 0.2 mi
  • Theater District: 0.2 mi
  • Lunt-Fontanne Theatre: 0.2 mi
  • Al Hirschfeld Theatre: 0.2 mi
  • Lower Plaza: 0.2 mi
  • Condé Nast Building: 0.2 mi
  • Brooks Atkinson Theatre: 0.2 mi
  • Lyceum Theatre: 0.2 mi
  • Ethel Barrymore Theatre: 0.2 mi
  • Samuel J. Friedman Theatre: 0.2 mi
  • Palace Theatre: 0.2 mi
  • Duffy Square: 0.2 mi
  • Stephen Sondheim Theatre: 0.2 mi
  • Town Hall: 0.2 mi
  • Garment District: 0.2 mi
  • Longacre Theatre: 0.3 mi
  • Marquis Theatre: 0.3 mi
  • Walter Kerr Theatre: 0.3 mi
  • Lion Theatre: 0.3 mi
  • Eugene O'Neill Theatre: 0.3 mi
  • Bank of America Tower: 0.3 mi
  • Belasco Theatre: 0.3 mi
  • Ambassador Theatre: 0.3 mi
  • Cort Theatre: 0.3 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (285)

Ratings and reviews for The Westin New York at Times Square

Overall score

4.1 / 5
5.01.0
285 out of 285
Amenities:
4
Room cleanliness:
4.4
Hotel staff:
4.2
Room comfort:
4.4
Location:
4.7
Value:
3.9

90% would recommend to a friend.

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Review of The Westin New York at Times Square

Reviewer score

5
5.01.0
G Rowland
Georgia
Jan 1, 2013

Great hotel, perfect location!

Would def stay here again. The location was perfect! The hotel of course was very nice!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
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Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
Aspacely
DC
Dec 18, 2012

Great Hotel

Great Hotel But Pricey. but i would go again and would recommend to anyone who is visitng new york

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
2
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Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
Misty11
Liverpool
Dec 7, 2012

NY Break

Ideally situated for all local attractions & transport. Staff were helpful and courteous. Prices in the bar were very expensive.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Sightseeing tip: Not Applicable

To see all NY interesting attractions go on the open top bus tours, guides have lots of local knowledge.

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Review of The Westin New York at Times Square

Reviewer score

3
5.01.0
ROBO5821
Oklhaoma City, OK
Nov 26, 2012

Thanksgiving Trip

We book the trip on line and were charged for a high floor with a panoramic view. When we arrived we were inform that the 15 floor was as high as we could get. Also when we check out the bill did not show the online payment. They had charged my Credit card $1400. Had to get a manager to correct the the bill.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
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Review of The Westin New York at Times Square

Reviewer score

3
5.01.0
Marco v
So cal
Nov 13, 2012

Beautiful hotel , not so great amenities

The hotel was great, the overall experience was less than overwhelming. My biggest concern had to do with the price gouge that I felt at every turn. Not sure if it was the NYC scene that impacted the pricing but when I'm bring asked to pay extra to enjoy the fitness center after already paying a four star price for the room, I was a little turned off. I'm can deal with insane rates for food, 2oz water bottles that cost 20 dollars( exaggerating of course) but certain item should be included. Just a thought ...

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
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Review of The Westin New York at Times Square

Reviewer score

5
5.01.0
J Cowan
NYC
Oct 29, 2012

Great weekend getaway

We had a wonderful time during our weekend girls trip. Staff was wonderful. Location was great. Very safe for your next girls trip or family vacation with your kids.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
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Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
vtsquirm
Harrisonburg, VA
Oct 9, 2012

Central location, convenient

my wife and i had a good experience at the Westin Times square. The good: The hotel is super convenient to Times Square attractions, theatres, the subway, etc. The room was clean, Mac computer in the room, HD Tv, nice view, friendly staff. The Bad, the price was on the higher end of the hotels in the area. The ammenities were average (Bar 10 & SHula's steakhouse were way overpriced--so we didn't eat or drink at either). The spa was an additional charge so we didn't use that either. You'd think for the booking price there wouldn't have been extra charges. Overall it was a good stay, and i would recommend to those who aren't bringing kids and have lots of money to spend.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Dining tip: Short walk from hotel

several breakfast "joints" around the corner. don't pay for breakfast (or any other meals) at the hotel.

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Review of The Westin New York at Times Square

Reviewer score

3
5.01.0
Jprec8it
California
Oct 6, 2012

The staff was great, but pricey!

There was what appeared to be blood, on the down comforter, and sheets. I advised the hotel staff, and they gave us a different room. The bed in the new room was not nearly as omfirtsble as the first bed, and decor was a bit dated.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
1
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
2
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Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
Cinderella22
San Francisco, CA
Sep 25, 2012

Great Location, but could have been cleaner

The Westin is located right in the heart of Times Square. Its so convenient and the staff is awesome! Everyone was super friendly and approachable for questions. The rooms were not the cleanest though. They had me in one room where there was someone else's luggage tag in the bathroom garbage can. That was off putting. They moved us on the second night and there was a huge stain on the side of the bed and there was a visible section of the bathroom mirror that had not been cleaned. Despite that it was a great hotel to stay at

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
2
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
3
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Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
dgtar
Knoxville, TN
Sep 24, 2012

Great value for Times Square location

Very good value and extremely close to Theaters. One block off 42nd is perfect, as you don't have to walk right out into crowds. Very accessible to subway lines. Service was excellent and room was sparkling clean and new. Looks like the hotel had a major makeover recently, as the room was very modern and clean. Bedding and bath supplies were excellent. The hotel was 100% booked, but it was very quiet and peaceful. 1400 rooms, and it felt like it was much smaller -- which was a good thing. Shula's famous steakhouse restaurant is inside the hotel. The bar/cafe was a nice place to have a small breakfast in the morning, and also a nice place to stop by in the evening for a glass of wine and to watch the streets below. Would definitely recommend for families or for couples looking for a nice getaway.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Money-saving tip: Short drive from hotel

Statue of Liberty inside tour is not open. Save the money and ride the Staten Island Ferry for free. It rides right by the Statue of Liberty, and the view is phenomenal.

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