$198 Avg/night
Rate and special offer based on Check-in: Apr 5, 2015 Check-out: Apr 6, 2015

The Westin New York at Times Square

4 stars
View map of 270 West 43rd Street, 270 West 43rd Street, New York, NY 10036

Hotel Overview

Ratings and reviews for The Westin New York at Times Square

Overall score

4.2 / 5
5.01.0
301 out of 301
Amenities:
4
Cleanliness:
4.4
Hotel staff:
4.2
Comfort:
4.5
Location:
4.7
Value:
3.9

90% would recommend to a friend.

Sort by:
Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
ajkohl
Business
Menomonee Falls, WI
May 8, 2013

Great accommodations!

Great stay at the Westin. Would stay again. Wish they had vending machines on each floor though.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

Lots of shopping in the area. Close to everything.

Was this review helpful to you?
Thank you for your feedback!
Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
Ken In Boston
Business
Boston
May 6, 2013

Very accommodating hotel

We enjoyed staying at this hotel. It was convenient to the theater and to mid-town amenities. 8th Ave is a little dicey, but OK. There are kits of restaurants around, but we had one very nice dinner at Shula's (in the hotel).

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

A lot of theaters easily accessible.

Was this review helpful to you?
Thank you for your feedback!
Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
summersbear
Business
Newark, DE
Mar 25, 2013

good location

near time squ, beautiful hotel room nice service bad coffee maker

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
CellKit
Business
Boston, MA
Mar 16, 2013

best 24hr. vacation ever

We literally got off the bus from Boston looked up and there was the Westin. It was early, yet they had a room ready for us.We had Met tickets...on our return it's central location made decisions on where to go and what to do easy & exciting.We had a night cap in the bar then hot bath, soft robe, sound comfortable sleep. Oh yeah great views from our window.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

across the street was a deli and beside that a vegetarian eatery

Was this review helpful to you?
Thank you for your feedback!
Review of The Westin New York at Times Square

Reviewer score

1
5.01.0
James US Virgin Island
Business
California
Mar 12, 2013

Location is good but cleanliness need major improvment

The service express attendants in the lower lobby area by the entrance is more interested in making tips helping guest with luggages them giving out directions. If you really need help go to the front desk, they are much helpful them the services express attendants in the lower lobby. The hallway is dark and everything is brown in colour. The room attendant need training on how to clean the bathroom right. I have worked for Westin for a good 10 years when the Japanese owe it. Now, they are going down hill.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
4
Location:
5
Value:
2
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
Student man
Business
State college, Pennsylvania
Mar 7, 2013

It was a good stay

Friendly staff, nice location and a decent price for the rooms

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
LA mom visits CT kid
Business
Los Angeles
Feb 20, 2013

Solid choice in NYC

Lovely, comfortable accommodations. My original hotel choice on the Upper West Sidewas booked, so opted instead for Times Square.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
slickaapd
Business
Baltimore, Maryland
Feb 20, 2013

Very Nice and Conveint

This Hotel was better than I expected. The employees were very friendly and helpful. The location was very convient for Times Square.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
Loni l
Business
New Jersey
Feb 17, 2013

Good 1 night getaway

We had a great time. My only complaint that breakfast at the hotel was very pricey.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Westin New York at Times Square

Reviewer score

5
5.01.0
Bonnie from sumec
Business
Texas
Feb 11, 2013

Very great location

This hotel is very close to almost every place I want to go. Room is clean, bed is comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Bryant park

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top