The Westin New York at Times Square

4 stars
270 West 43rd Street, New York, NY 10036
Hotel Overview
Reviewer score
4.1
out of 5
271 reviews
Super comfortable bed!!

Great location, helpful staff, very accomodating....let us check in early and check out late!! See full review

  • Rojenlarali
  • Mar 23, 2014
Fantastic location!

THE advantage of the hotel is the location. Rooms are clean and confortables but there is free wifi... See full review

  • Eliboss31
  • Mar 10, 2014
Relaxing amenities at high-rise hotel in exciting Times Square

The Westin New York at Times Square stands at the heart of the vibrant action-packed New York City metropolis. The building design consists of a 45-story prism split by a curving beam of light that soars above the New York City skyline. The sophisticated hotel offers tourists a myriad of entertainment opportunities that New York is famous for, from thrilling sights to gourmet restaurants to Broadway's glittering star-studded performances. After an activity-filled day about town, vacationers are pampered by the soothing ambience of the hotel room. Guests slip into a cozy terry cloth robe, plug the iPod into the provided speakers, and sink back into the bliss of the Heavenly Bed®.

Highlights
  • Convenient Times Square location
Rooms

The 873 rooms and suites at Westin New York at Times Square makes for an ideal relaxing space in the middle of the bustling metropolis. Standard amenities in all the rooms include flat-screen TVs, coffee makers and the signature Heavenly Bed. Grande Deluxe Rooms provide an all-access pass to the hotel's finest accommodations and personalized services. Each room offers a soothing color palate and exquisite details designed by the legendary Vincente Wolf to meet the needs of sophisticated travelers. Revitalizing comfort is found in 400 square feet of pleasurable perks with attentive amenities like a 42-inch LCD HDTV with in-room movies and a spa-like Heavenly Bath®. Wireless internet and an alarm clock radio with iPod docking station are also provided. The signature Westin Heavenly Bed® with sumptuous cotton sheets, soft down duvets, and plentiful pillows are designed to ensure comfort and relaxation.

Features

At the hotel, patrons can work out with the Life Fitness equipment featured at the health club while taking in panoramic views of the city from the 23rd floor location. A concierge desk is available to help guests with entertainment arrangements. Valet parking (fees apply) is also on offer.

Diners can savour the fine steak and seafood selections showcased in an award-winning menu and wine list at the trendy setting of on-site Shula's Steakhouse. Shula's serves breakfast and lunch Monday through Friday, brunch on weekends and dinner Tuesday through Saturday. The on-site Bar 10 provides a Grab n' Go breakfast every morning, while transforming into a full bar from 5 p.m. to 12:30 a.m. offering cocktails and light fair. In-Room Dining is available 24/7.

Transportation
  • MTA Subway A, C, E lines at 42nd St - Port Authority
  • La Guardia Airport
  • Newark International Airport
  • John F. Kennedy International Airport
Attractions
  • Times Square
  • Broadway theaters
  • Jacob K. Javits Convention Center
  • Rockefeller Center
Business
  • 34,000 square feet of meeting space
  • Three ballrooms and 32 meeting rooms
  • 13 Regal movie theaters
  • Business center
  • Internet access

The Westin New York at Times Square Rooms

Traditional
Description not provided

Amenities

  • High-speed internet
  • Non Smoking
General
Non Smoking
Concierge
Pet friendly
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
24 hour front desk
Business center
Maid service
Laundry service
Multilingual
Theater desk
Tour desk
Shopping mall
Meeting/Banquet facilities
Internet
High-speed internet
Parking
Valet parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Room
Safe
Phone with speaker
Free newspaper
Hairdryer in room
Fire alarm with light
Turndown service
Ironing board

Hotel Map

40.7576 -73.9889
Nearby airports
Laguardia International Airport, (LGA), 9.00, MI; John F. Kennedy International Airport, (JFK), 16.00, MI; Newark Liberty International Airport, (EWR), 13.00, MI;
Area description
Downtown

Nearby points of interest

  • Helen Hayes Theatre: 0.1 mi
  • Broadhurst Theatre: 0.1 mi
  • Majestic Theatre: 0.1 mi
  • Foxwoods Theatre: 0.1 mi
  • John Golden Theatre: 0.1 mi
  • Shubert Theatre: 0.1 mi
  • Ford Center For The Performing Arts: 0.1 mi
  • American Airlines Theatre: 0.1 mi
  • St. James Theatre: 0.1 mi
  • New York Times Building: 0.1 mi
  • New Victory Theater: 0.1 mi
  • Imperial Theatre: 0.1 mi
  • Ripley’s Believe It or Not! Times Square: 0.1 mi
  • Booth Theatre: 0.1 mi
  • Bernard B. Jacobs Theatre: 0.1 mi
  • Helen Hayes Theatre: 0.1 mi
  • Broadhurst Theatre: 0.1 mi
  • Majestic Theatre: 0.1 mi
  • Foxwoods Theatre: 0.1 mi
  • John Golden Theatre: 0.1 mi
  • Shubert Theatre: 0.1 mi
  • Ford Center For The Performing Arts: 0.1 mi
  • American Airlines Theatre: 0.1 mi
  • St. James Theatre: 0.1 mi
  • New York Times Building: 0.1 mi
  • New Victory Theater: 0.1 mi
  • Imperial Theatre: 0.1 mi
  • Ripley’s Believe It or Not! Times Square: 0.1 mi
  • Booth Theatre: 0.1 mi
  • Bernard B. Jacobs Theatre: 0.1 mi
  • Music Box Theatre: 0.1 mi
  • Gerald Schoenfeld Theatre: 0.1 mi
  • Nederlander Theatre: 0.1 mi
  • Port Authority Bus Terminal: 0.1 mi
  • Madame Tussauds: 0.1 mi
  • Minskoff Theatre: 0.1 mi
  • Richard Rodgers Theatre: 0.2 mi
  • Theater District: 0.2 mi
  • Lunt-Fontanne Theatre: 0.2 mi
  • Al Hirschfeld Theatre: 0.2 mi
  • Lower Plaza: 0.2 mi
  • Condé Nast Building: 0.2 mi
  • Brooks Atkinson Theatre: 0.2 mi
  • Lyceum Theatre: 0.2 mi
  • Ethel Barrymore Theatre: 0.2 mi
  • Samuel J. Friedman Theatre: 0.2 mi
  • Palace Theatre: 0.2 mi
  • Duffy Square: 0.2 mi
  • Stephen Sondheim Theatre: 0.2 mi
  • Town Hall: 0.2 mi
  • Garment District: 0.2 mi
  • Longacre Theatre: 0.3 mi
  • Marquis Theatre: 0.3 mi
  • Walter Kerr Theatre: 0.3 mi
  • Lion Theatre: 0.3 mi
  • Eugene O'Neill Theatre: 0.3 mi
  • Bank of America Tower: 0.3 mi
  • Belasco Theatre: 0.3 mi
  • Ambassador Theatre: 0.3 mi
  • Cort Theatre: 0.3 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (271)

Ratings and reviews for The Westin New York at Times Square

Overall score

4.1 / 5
271 out of 271
Amenities:
4
Room cleanliness:
4.4
Hotel staff:
4.2
Room comfort:
4.4
Location:
4.7
Value:
3.8

90% would recommend to a friend.

Sort by:
Review of The Westin New York at Times Square

Reviewer score

3
Marco v
So cal
Nov 13, 2012

Beautiful hotel , not so great amenities

The hotel was great, the overall experience was less than overwhelming. My biggest concern had to do with the price gouge that I felt at every turn. Not sure if it was the NYC scene that impacted the pricing but when I'm bring asked to pay extra to enjoy the fitness center after already paying a four star price for the room, I was a little turned off. I'm can deal with insane rates for food, 2oz water bottles that cost 20 dollars( exaggerating of course) but certain item should be included. Just a thought ...

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Review of The Westin New York at Times Square

Reviewer score

5
J Cowan
NYC
Oct 29, 2012

Great weekend getaway

We had a wonderful time during our weekend girls trip. Staff was wonderful. Location was great. Very safe for your next girls trip or family vacation with your kids.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of The Westin New York at Times Square

Reviewer score

4
vtsquirm
Harrisonburg, VA
Oct 9, 2012

Central location, convenient

my wife and i had a good experience at the Westin Times square. The good: The hotel is super convenient to Times Square attractions, theatres, the subway, etc. The room was clean, Mac computer in the room, HD Tv, nice view, friendly staff. The Bad, the price was on the higher end of the hotels in the area. The ammenities were average (Bar 10 & SHula's steakhouse were way overpriced--so we didn't eat or drink at either). The spa was an additional charge so we didn't use that either. You'd think for the booking price there wouldn't have been extra charges. Overall it was a good stay, and i would recommend to those who aren't bringing kids and have lots of money to spend.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Dining tip: Short walk from hotel

several breakfast "joints" around the corner. don't pay for breakfast (or any other meals) at the hotel.

Review of The Westin New York at Times Square

Reviewer score

3
Jprec8it
California
Oct 6, 2012

The staff was great, but pricey!

There was what appeared to be blood, on the down comforter, and sheets. I advised the hotel staff, and they gave us a different room. The bed in the new room was not nearly as omfirtsble as the first bed, and decor was a bit dated.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
1
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
2
Review of The Westin New York at Times Square

Reviewer score

4
Cinderella22
San Francisco, CA
Sep 25, 2012

Great Location, but could have been cleaner

The Westin is located right in the heart of Times Square. Its so convenient and the staff is awesome! Everyone was super friendly and approachable for questions. The rooms were not the cleanest though. They had me in one room where there was someone else's luggage tag in the bathroom garbage can. That was off putting. They moved us on the second night and there was a huge stain on the side of the bed and there was a visible section of the bathroom mirror that had not been cleaned. Despite that it was a great hotel to stay at

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
2
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
3
Review of The Westin New York at Times Square

Reviewer score

4
dgtar
Knoxville, TN
Sep 24, 2012

Great value for Times Square location

Very good value and extremely close to Theaters. One block off 42nd is perfect, as you don't have to walk right out into crowds. Very accessible to subway lines. Service was excellent and room was sparkling clean and new. Looks like the hotel had a major makeover recently, as the room was very modern and clean. Bedding and bath supplies were excellent. The hotel was 100% booked, but it was very quiet and peaceful. 1400 rooms, and it felt like it was much smaller -- which was a good thing. Shula's famous steakhouse restaurant is inside the hotel. The bar/cafe was a nice place to have a small breakfast in the morning, and also a nice place to stop by in the evening for a glass of wine and to watch the streets below. Would definitely recommend for families or for couples looking for a nice getaway.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Money-saving tip: Short drive from hotel

Statue of Liberty inside tour is not open. Save the money and ride the Staten Island Ferry for free. It rides right by the Statue of Liberty, and the view is phenomenal.

Review of The Westin New York at Times Square

Reviewer score

5
antihumantrafficking
Business
Houston
Sep 21, 2012

Great!

Very close to the Subway on Metro Line 1. Our room was amazingly quiet and we were in the heart of Times Square. Beautiful room!! Loved it! Lots of places to eat nearby.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of The Westin New York at Times Square

Reviewer score

4
DR Dad
Overland Park, Kansas
Sep 18, 2012

Great location in 42nd Street

The hotel was close to times square and many great broadway venues

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of The Westin New York at Times Square

Reviewer score

3
Third Year for S and M
Chicago, Illinois
Sep 17, 2012

Anniversary Celebration

A superb location was the saving grace to a hotel stay where the front desk and bell service staff did not seem overly concerned with my challenges. Not sure if it's the New York "attitude", but our front desk person was not as knowledgeable or welcoming. Even though the outside bell servicemen offered suggestions to my parking challenge, the "that's the way it is" attitude was not very hospitable.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
2
Room comfort:
4
Location:
5
Value:
3
Review of The Westin New York at Times Square

Reviewer score

4
Aneesah917
Atlanta, GA
Sep 17, 2012

Great Hotel, Location and Stay

This was a great birthday present from my best friend. The hotel was marvelous! Great location, great view from the room of the Hudson River and shoreline. Great room, staff and on site restaurant. I would highly recommend this location to other travelers. This was my first trip to NYC and I absolutely loved it! Plush bed!, great shower! Just wonderful!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Dining tip: Short walk from hotel

Celebrated birthday at L'ybane and had a wonderful dinner, great wine and very friendly staff. Loved the ambiance and highly recommend it.

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