The staff at the Westin were wonderful. Very helpful with any questions we had, upgraded our room upon check-in, offered free yoga classes. Location of the hotel is perfect, within walking distance to so many things and the Grayline Tour Buses
depart just outside the doors of the Westin. All in all a fabulous trip and hope to return to NYC soon and will definitely stay at the Westin.
Booked this hotel at airport when we spontaneously changed our connecting flight to stay for the weekend. Since we had no time to do any research we chose this hotel primarily because of the brand name and it was rated 4/5 star by past guests
....we were not disappointed. The staff was friendly and rooms were clean and adequate. We were given a corner room on the 31st floor which had spectacular views. The location is perfect with easy access to transportation. I would definitely stay here again.
This hotel location is good, the room is fine in general, but it air conditioner quite noisy, room a little bit small but it is ok. We never touch the mini bar but they charged us USD5.44 AS REFRESHMENT CENTER,the reception told us we maybe
consume water or drinks, but we never have it.
I had a wonderful time at the hotel, the staff was very friendly and helpful. The room was very clean and the bed was comfortable. The location of this hotel was perfect cause everything was in walking distance. I will stay there again.
Great location right in the middle of the action in Time Square but still had that calm in the lobby.
Great breakfast place opposite the hotel, which this being USA meant you could bring your food back to eat in the hotel lobby if you wanted to.
This was my family's second recent trip to NYC and each time we've selected The Westin New York at Times Square. The staff here is THE BEST- very welcoming and inviting. The rooms are immaculate, location is perfect, and the price can't be beat.
My family and I plan on returning here for every trip back of ours to NYC!
Hotel was located close to subway and times square. Made it very easy to get around. Hotel staff was very helpful and went out of there way to make the trip to NY a very good one. Would go back right now if I could.
Its a nice clean hotel with a very strategic location. Its one minute walking to major attractions on Time square and also the 42nd street subway station which have connections to majority of the attractions outside Time square.