$183 Avg/night
Rate and special offer based on Check-in: Nov 16, 2014 Check-out: Nov 17, 2014

The Westin New York at Times Square

4 stars
270 West 43rd Street, 270 West 43rd Street, New York, NY 10036
Hotel Overview
Reviewer score
4.1
out of 5
286 reviews
Great value

Clean spacious rooms Great location Staff not great See full review

  • Anonymous
  • Sep 17, 2014
Great place

Nice room, good views, great location (easy to get a cab and travel anywhere in the city). See full review

  • AtlTraveler2013
  • Sep 8, 2014
Located in New York's beating heart, the Westin Times Square Hotel is an impressive 45-story prism-like building, its 873 guestrooms offering a place of calm in bustling New York City with Heavenly Beds and Heavenly Baths. Try some rich, gourmet meals at Shula's Steakhouse or grab a cocktail in Bar 10. Health-conscious guests can hit the 24-hour WestinWORKOUT fitness center. With children's activities and menus, and over 34,000-square-foot of meeting space, the hotel accommodates every type of visitor.
Key facts
  • Shula's Steakhouse restaurant
  • 34,000-square-feet of meeting space, and 32 meeting rooms
  • 2 ballrooms
  • Concierge
  • Currency exchange
  • Smoke-free facility
  • 32" HDTVs in every room
  • In-room refrigerated refreshment center
  • iMacs in Grand Deluxe Rooms
Neighborhood
Times Square is the ultimate destination in the ultimate city, located in the heart of Manhattan and often referred to as The Crossroads of the World. Home to the studios of MTV and ABC as well as the Hard Rock Cafe, M&M's World, and New York's premier discount ticket center, a world of entertainment is within walking distance of the hotel. Catch a Broadway show, explore Rockefeller Center, or simply take in the iconic lights and sights.

Hints and tips
The Westin staff members encourage guests to be candid, asking questions or making requests to improve their quality of service and the visitor's experience.

The central location makes for stunning views and easy visual planning.

Policies and Fees
  • Starting 18 Sep 2014, the hotel will use Icon Parking (Advance Parking LLC) for valet and self-parking services. Valet parking fee for 24 Hours is $60 USD plus tax ($71.03 inclusive), while self-parking fee for 24 Hours is $40USD (incl. tax). For oversized vehicles, there is an additional charge of $10 USD for both parking services.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

40.7576 -73.9889
Area served
City Center
Nearby airports
Newark Liberty International Airport, (EWR), 17.70, KM; LaGuardia Airport, (LGA), 9.66, KM; John F. Kennedy International Airport, (JFK), 20.92, KM;
Area description
City Center, Urban

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The Westin New York at Times Square Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • Non Smoking
General
Non Smoking
Activities
Exercise gym
Children's activities
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Maid service
Guest laundromat
Childcare Service
Concierge desk
ATM/Cash machine
Wake-up service
Multilingual
Shops/Commercial services
Tour desk
Currency exchange
Parking
Parking
Accessibility
Accessible rooms
Room
Telephone
Mini bar
Hairdryer in room
Turndown service
Iron

Nearby points of interest

  • Helen Hayes Theatre: 0.1 mi
  • Broadhurst Theatre: 0.1 mi
  • Majestic Theatre: 0.1 mi
  • Foxwoods Theatre: 0.1 mi
  • John Golden Theatre: 0.1 mi
  • Shubert Theatre: 0.1 mi
  • Ford Center For The Performing Arts: 0.1 mi
  • American Airlines Theatre: 0.1 mi
  • St. James Theatre: 0.1 mi
  • New York Times Building: 0.1 mi
  • New Victory Theater: 0.1 mi
  • Imperial Theatre: 0.1 mi
  • Ripley’s Believe It or Not! Times Square: 0.1 mi
  • Booth Theatre: 0.1 mi
  • Bernard B. Jacobs Theatre: 0.1 mi
  • Helen Hayes Theatre: 0.1 mi
  • Broadhurst Theatre: 0.1 mi
  • Majestic Theatre: 0.1 mi
  • Foxwoods Theatre: 0.1 mi
  • John Golden Theatre: 0.1 mi
  • Shubert Theatre: 0.1 mi
  • Ford Center For The Performing Arts: 0.1 mi
  • American Airlines Theatre: 0.1 mi
  • St. James Theatre: 0.1 mi
  • New York Times Building: 0.1 mi
  • New Victory Theater: 0.1 mi
  • Imperial Theatre: 0.1 mi
  • Ripley’s Believe It or Not! Times Square: 0.1 mi
  • Booth Theatre: 0.1 mi
  • Bernard B. Jacobs Theatre: 0.1 mi
  • Music Box Theatre: 0.1 mi
  • Gerald Schoenfeld Theatre: 0.1 mi
  • Nederlander Theatre: 0.1 mi
  • Port Authority Bus Terminal: 0.1 mi
  • Madame Tussauds: 0.1 mi
  • Minskoff Theatre: 0.1 mi
  • Richard Rodgers Theatre: 0.2 mi
  • Theater District: 0.2 mi
  • Lunt-Fontanne Theatre: 0.2 mi
  • Al Hirschfeld Theatre: 0.2 mi
  • Lower Plaza: 0.2 mi
  • Condé Nast Building: 0.2 mi
  • Brooks Atkinson Theatre: 0.2 mi
  • Lyceum Theatre: 0.2 mi
  • Ethel Barrymore Theatre: 0.2 mi
  • Samuel J. Friedman Theatre: 0.2 mi
  • Palace Theatre: 0.2 mi
  • Duffy Square: 0.2 mi
  • Stephen Sondheim Theatre: 0.2 mi
  • Town Hall: 0.2 mi
  • Garment District: 0.2 mi
  • Longacre Theatre: 0.3 mi
  • Marquis Theatre: 0.3 mi
  • Walter Kerr Theatre: 0.3 mi
  • Lion Theatre: 0.3 mi
  • Eugene O'Neill Theatre: 0.3 mi
  • Bank of America Tower: 0.3 mi
  • Belasco Theatre: 0.3 mi
  • Ambassador Theatre: 0.3 mi
  • Cort Theatre: 0.3 mi

Dining

Shula's No Name Bar
Shula's No Name Bar pays homage to the Miami Dolphin's renowned No Name Defense from their 1972 winning season. The warm clubby atmosphere creates the perfect setting to gather socially and relax.
Shula's Steak House
One of America's finest and most popular steak houses, Shula's showcases an award-winning menu and wine list alongside incredible memorabilia from Don Shula's perfect 17-0 season as coach of the Miami Dolphins—all in an inviting setting.
Bar 10
A chic spot to unwind at the end of a whirlwind day in the Big Apple, Bar 10's stylish design complements the hotel's striking architecture and vibrant use of color. With a refreshing drink in hand, watch New York stream by on 8th Avenue.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (286)

Ratings and reviews for The Westin New York at Times Square

Overall score

4.1 / 5
5.01.0
286 out of 286
Amenities:
4
Room cleanliness:
4.4
Hotel staff:
4.2
Room comfort:
4.4
Location:
4.7
Value:
3.9

90% would recommend to a friend.

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Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
Travel Galore
Business
Dallas Texas
May 14, 2009

NYC Trip

Very surprised that a hotel in Times Square offered this type of rooms and decor!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
NY Show Watcher
Business
SA, TX
May 13, 2009

Westin Times Square

Have stayed here several times, this time it seemed run down and dirty.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
Java Joe
Business
MN
May 13, 2009

NYC Getaway

Really enjoyed being in the center of NYC. Room was nice - - the bed truely heavenly. Housekeeping a little lax - room service food carts sat in hallways ALL day. Quiet & peaceful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Nightlife tip: Short walk from hotel

2 entrances - - the main entrance is off maindrag. Entrance on otherside of building is near a coffee shop, shopping, etc. Although a you need to know it is there.

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Review of The Westin New York at Times Square

Reviewer score

5
5.01.0
Anonymous
Business
Ontario Canada
May 12, 2009

New York Trip

Great location,clean and safe.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
Anonymous
Business
Virginia
May 11, 2009

Good Location

Girls Weekend Away! Good location to Times Square and the subway. Staff was helpful but I tired of tipping everytime. About five blocks from Restaurant Row.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Time-saving tip: In Hotel

You need to learn the backway of getting in and out or you will spend a lot of time getting to and from your room (Escalator from ground to first floor then to second floor then elevator.)HINT: There is an elevator to the right of the doorman's desk, this will take you to the second floor then off the elevator to the right to the other set of elevators that will take you to your room.

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Review of The Westin New York at Times Square

Reviewer score

2
5.01.0
Anonymous
Business
Houston, TX
May 10, 2009

Never recommended

Horrible experience, lack of communication between front desk staff and concierge

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
1
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Nightlife tip: Long walk from hotel

Times Square

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Review of The Westin New York at Times Square

Reviewer score

4
5.01.0
Anonymous
Business
Belgium
May 10, 2009

Charmy, super location

I enjojed very much specially nice room, staff in the bar,good location. I would like to come back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin New York at Times Square

Reviewer score

3
5.01.0
Anonymous
Business
Long Island, NY
May 9, 2009

Weekend getaway

When originally booked room, thought it was for one king size bed, the confirmation from orbitz stated "a heavenly bed". Upon arrival Hotel staff stated no king size beds available was given a room with two full size beds. Orbitz should be more specific with their confirmation notice. We still made the best of it with the full size bed. Hotel was very clean and comfortable. Nothing resolved with phone call to Orbitz.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Broadway Shows

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Review of The Westin New York at Times Square

Reviewer score

2
5.01.0
gooeyhooey
Business
Steamboat Springs, CO
May 8, 2009

price-value relationship poor

For the price, the room was very run-of-the-mill. Nothing special (except location) for +/- $400 per night - even after upgrading. Room service dishes in hallway for several days (and pizza boxes). Room lighting was poor.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin New York at Times Square

Reviewer score

5
5.01.0
hairdresser
Business
ohio
May 4, 2009

great place!

This place is right off times square and THE place to be!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
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