$249 Avg/night
Rate based on Check-in: Aug 31, 2014 Check-out: Sep 1, 2014

The New York Palace Hotel

4 stars
455 Madison Avenue, New York, NY 10022
Hotel Overview
Reviewer score
4.2
out of 5
44 reviews
better than Waldorf

Amazing customer service from.the start. So blessed that we had free room upgrade and early check... See full review

  • east coast to west
  • Aug 10, 2014
More than expected...

My family and I stayed at the Palace for 4 nights and found it to be everything that was... See full review

  • Hotel Snob..
  • Jul 17, 2014
Known for its elegant accommodations with breathtaking views and unrivaled service. The landmark 1882 Villard Mansion and world renowned courtyard incorporates motifs from several 15th Century Italian cathedrals and serves as the entranceway to a contemporary 55 story tower. The grand lobby with majestic arches and sweeping marble staircases is merely a prelude to the excitingly elegant ambiance of the hotel. The majority of the hotels spacious rooms and 88 suites provide unparalleled views of St. Patricks Cathedral and the Manhattan skyline.

Hotel Map

40.7581 -73.9754
Nearby airports
La Guardia Airport, (LGA), 7.00, MI, W; John F. Kennedy International Airport, (JFK), 17.00, MI, NW; Newark International Airport, (EWR), 15.00, MI, E; Teterboro Airport, (TEB), 13.00, MI, W; Metropolitan Area, (NYC), 0.00, MI, E;
Area description
City Center

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The New York Palace Hotel Rooms

Tower Executive Suite 2 Queens
Tower Exec Suite 2 Queens - 655 sqft or 61 sqm - newly renovated with custom furnishings
Premier Skyline View Two Double
Premier Skyline View 2 Doubles - 360 sqft or 33 sqm - located on upper floors
Superior Room King Bed
Superior Room with King Bed - 360 sqft or 33 sqm - 42 inch plasma TV - audio player
Cathedral View 2 Double Beds
Cathedral View Room with 2 Dbl Beds - 360 sqft or 33 sqm - overlooking St Patricks Cathedral
Cathedral View Room King Bed
Cathedral View Room with King Bed - 360 sqft or 33 sqm - overlooking St Patricks Cathedral.
Corner Room with King Bed
Corner Room with King Bed - 405 sqft or 38 sqm - corner view of St Patricks Cathedral
Deluxe One Bedroom Suite King
Deluxe One Bedroom Suite with King Bed - 790 sqft or 73 sqm - overlooks St Patrick Cathedral
Dlx Corner One Bdrm Suite King
Dlx Corner One Bdrm Suite King Bed - 1160 sq ft or 108 sqm - overlooks St Patricks Cathedral
Tower One Bedroom Suite King
Tower One Bdrm Suite King - 1065 sqft or 99 sqm - overlooking iconic St. Patricks Cathedral
Twr Corner One Bdrm Suite King
Tower Corner One Bdrm Suite King - 1210 sqft or 112 sqm - breathtaking views of Manhattan
Twr Specialty Three Bdrm Suite
Tower Specialty Three Bdrm Suite - 3500 sqft or 325 sqm - breathtaking views of Manhattan
Tower Executive Suite
Tower Executive Suite King - 655 sqft or 61 sqm - newly renovated with custom furnishings
Tower Triplex Suite
Tower Triplex Suite - 5000 sqft or 465 sqm - Art Deco tri-level suite with rooftop terrace
Tower Corner Suite
Tower Corner One Bdrm Suite King-1210 sqft or 112 sqm - newly renovated with sweeping views
Metropolitan Suite
Metropolitan Suite - 3200 sqft or 297 sqm - 2 bedrooms - intimate study - modern living rm
Tower King
Tower Room with King - 465 sqft or 43 sqm - newly renovated with breathtaking city views
Tower 2 Queen Beds
Tower Rm with 2 Queen Beds - 465 sqft or 43 sqm - newly renovated with city views
Premier Skyline View with King B
Premier Skyline View Rm with King Bed - 360 sqft or 33 sqm - located on upper floors
Superior Room 2 Double Beds
Superior Room with 2 Dbl Beds - 360 sqft or 33 sqm - 42 inch plasma TV - audio player
Royal Suite
Royal Suite - 3500 sqft or 325 sqm - three bedroom suite in classic Louis XV style

Amenities

  • Indoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Free local telephone calls
Elevators
24 hour security
FEMA approved
Activities
Indoor pool
Fitness center or spa
Fitness Center
Jacuzzi
Sauna
Jogging track
Play ground
Racquetball courts
Boating
Dining
Bar/Lounge
Continental breakfast
Restaurant
Coffee shop
24 hour room service
Room service
Services
24 hour front desk
Business center
Maid service
Laundry service
Express checkout
Childcare Service
Concierge desk
ATM/Cash machine
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Porters
Conference facilities
Doctor on call
Gift shop
Copy service
Audio visual equipment
Conference suite
Computer rental
Parking
Indoor parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Room
Mini bar
Turndown service
Shower
Electronic door locks
International direct dial
Sprinklers in rooms

Nearby points of interest

  • Cathedral of St. Patrick: 0.1 mi
  • Ford Foundation Building: 0.1 mi
  • Saks Fifth Avenue: 0.1 mi
  • Paley Park: 0.2 mi
  • International Building: 0.2 mi
  • Rockefeller Center: 0.2 mi
  • Museum of Modern Art (MOMA): 0.2 mi
  • Lever House: 0.2 mi
  • NBC Studios: 0.2 mi
  • Nintendo World Store New Yok: 0.2 mi
  • GE Building: 0.2 mi
  • Radio City Music Hall: 0.2 mi
  • Museum of Television and Radio: 0.2 mi
  • University Club: 0.2 mi
  • Sony Building: 0.3 mi
  • Cathedral of St. Patrick: 0.1 mi
  • Ford Foundation Building: 0.1 mi
  • Saks Fifth Avenue: 0.1 mi
  • Paley Park: 0.2 mi
  • International Building: 0.2 mi
  • Rockefeller Center: 0.2 mi
  • Museum of Modern Art (MOMA): 0.2 mi
  • Lever House: 0.2 mi
  • NBC Studios: 0.2 mi
  • Nintendo World Store New Yok: 0.2 mi
  • GE Building: 0.2 mi
  • Radio City Music Hall: 0.2 mi
  • Museum of Television and Radio: 0.2 mi
  • University Club: 0.2 mi
  • Sony Building: 0.3 mi
  • Citicorp Center: 0.3 mi
  • Sony Wonder Technology Lab: 0.3 mi
  • Diamond District: 0.3 mi
  • CBS Building: 0.3 mi
  • Museum of American Folk Art: 0.3 mi
  • American Craft Museum: 0.3 mi
  • Henri Bendel: 0.3 mi
  • Paine Webber Art Gallery: 0.3 mi
  • Trump Tower: 0.3 mi
  • New Amsterdam Theater: 0.3 mi
  • MetLife Building: 0.3 mi
  • Grand Central Station: 0.4 mi
  • Taipei Gallery: 0.4 mi
  • Bergdorf Goodman: 0.4 mi
  • Cort Theatre: 0.4 mi
  • Chrysler Building: 0.4 mi
  • Equitable Center: 0.4 mi
  • FAO Schwarz: 0.4 mi
  • Belasco Theatre: 0.4 mi
  • Tuscan Square: 0.4 mi
  • Bloomberg Tower: 0.5 mi
  • Fifth Avenue: 0.5 mi
  • Harmonie Club: 0.5 mi
  • Lyceum Theatre: 0.5 mi
  • Palace Theatre: 0.5 mi
  • CitySpire Center: 0.5 mi
  • Metropolitan Club: 0.5 mi
  • Winter Garden Theatre: 0.5 mi
  • Bank of America Tower: 0.5 mi
  • 57th Street: 0.5 mi

Dining

Pomme Palais
Pomme Palais provides a new spin on the classic NYC bakery. Stop in for gourmet coffees with chocolates or housemade croissants and pastries as well as a selection of salads and sandwiches from our French market cafe.
Villard Michel Richard
Villard Michel Richard features renowned Chef Michel Richards French American cuisine served in a casual bistro-style setting.
Troubles Trust
Troubles Trust is a cocktail lounge sleekly built underneath the hotels famed Lobby Grand Staircase. The bar offers a diverse range of beers and wines as well as cocktails in a lively atmosphere.
Lobby Lounge
The Lobby Lounge serves a collection of classic cocktails and wine as well as beer and spirits in surroundings carefully arranged with socializing in mind.
Tavern on 51
Tavern on 51 offers specialty and vintage cocktail lists with a variety of drinks for any taste in an elegant setting. Comprehensive wine and beer lists provide an array of options for all guests.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (44)

Ratings and reviews for The New York Palace Hotel

Overall score

4.2 / 5
5.01.0
44 out of 44
Amenities:
4.1
Room cleanliness:
4.6
Hotel staff:
4.3
Room comfort:
4.6
Location:
4.8
Value:
4.1

91% would recommend to a friend.

Sort by:
Review of The New York Palace Hotel

Reviewer score

3
5.01.0
Familia Toronto
Toronto
Aug 13, 2014

Convenient but expensive

Located centrally and very close to attractions and transportation. The staff is friendly and helpful. However, some of the items are extremely overpriced - especially room service items. A single breakfast burrito will set you back about $40 if you include room service surcharge, taxes and gratuity -- and that doesn't include coffee. Also, a large pressed coffee will cost you $20 plus, plus in lounge

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
2
Review of The New York Palace Hotel

Reviewer score

5
5.01.0
east coast to west
scottsdale
Aug 10, 2014

better than Waldorf

Amazing customer service from.the start. So blessed that we had free room upgrade and early check in. Amazing experience from the moment we stepped foot in the hotel. It really is a Palace!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of The New York Palace Hotel

Reviewer score

4
5.01.0
Sandy Day Mom
Sewickley, Pa (Pittsburgh)
Jul 17, 2014

Great Hotel

Great hotel.. You can walk to about anything! Get to Central Park, go shopping...Walk or take the subway to anywhere you want! I would stay again!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Shopping tip: Short walk from hotel

The hotel was great, location was great for New York travel.

Review of The New York Palace Hotel

Reviewer score

5
5.01.0
Hotel Snob..
Murfreesboro, Tennessee
Jul 17, 2014

More than expected...

My family and I stayed at the Palace for 4 nights and found it to be everything that was advertised. Staff, location, cleanliness and room size were all exceptional. This is not an inexpensive vacation or hotel, however there were no up charges or hidden charges. Other than the Wi-Fi charge which was high an somewhat surprising and no Pool this hotel is PERFECT. I will certainly stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Money-saving tip: Not Applicable

You can get anywhere in NYC from Grand Central Station which is a short 5-10 min. stroll from The New York Palace..

Review of The New York Palace Hotel

Reviewer score

5
5.01.0
Megan 40 something single
menlo park, California
Jul 7, 2014

totally renovated, great location

Rooms are large. We got a rollaway bed and still had room for the desk/chairs. The service is fantastic and fast. The parking next door that services the hotel was expensive $56 plus tax at $70 total, but I guess that is Manhattan.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

Short walk to Madison avenue and Lexington shops. Close to 5th avenue,...

Review of The New York Palace Hotel

Reviewer score

5
5.01.0
Big AL in LA
LA CA
Jun 10, 2014

Weekend with my daughter

Everything was great!! Easy access to all the shops on 5th Ave and close to central park so we could have walked everywhere

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of The New York Palace Hotel

Reviewer score

2
5.01.0
Jen Philly
Florida
Jun 10, 2014

Lacking - Will not return

I visit New York at least 4 times a year. For a change, I decided to try The Palace. It was a mother/son trip and I could not have been more disappointed. Everything from the presence, or lack therof, when arriving, to the uninterested front desk at check in and throughout the stay, to the lacking hotel fitness center and the missing personal touches you receive at other four and five star properties in NYC, made the decision easy to never return. Sadly, they did not deliver on even the simplest requests such as a late checkout, wanting to charge me an exuberant price for what other hotels offer complimentary. They were willing to offer me until 12:30 without a fee - that was their best!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
1
Room comfort:
4
Location:
3
Value:
2
Review of The New York Palace Hotel

Reviewer score

4
5.01.0
Len A
Allentown, PA.
Jun 8, 2014

Location, location, location!

Enjoyed our stay but must comment on the shower. Almost if next to impossible to keep the shower water from spreading thru out the bathroom. Very poorly designed in my opinion.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
3
Review of The New York Palace Hotel

Reviewer score

5
5.01.0
RYLi
Taipei, Taiwan
Jun 7, 2014

Good experience

Wonderful location and perfect service. We got an upgrade to the Tower by the staff in the concierge, who was very friendly and helpful. The room is very spacious by the New York standard and the view from the 55th floor is exceptional.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

Rockefeller Center is two blocks away.

Review of The New York Palace Hotel

Reviewer score

4
5.01.0
Mazza28
London
Jun 2, 2014

EXCELLENT LOCATION

This hotel has been refurbished and is in an excellent location, within walking distance to Central Park, shopping etc., and St. Patricks Cathedral is just across the road. However, on arrival there were 2 members of staff on reception, dealing with residents, some words were exchanged between them about who should be on a break, a long queue had formed behind us, we were not acknowledged and it took what seemed ages before we got to desk to check in. Having said that, the facilities are very good, the rooms are large for NY and we were provided with lots of towels and robes and a small fridge so we could store our water / wine. On our last day, we had asked to check out at 1pm, but returned to room at noon, a maid was in room, she had stripped the beds and left clean towels so we could not freshen up. She did say she did not expect us back until 1pm !! The hotel needs to provide free internet service, they charge $16 per day. I would stay here again, in spite of these niggles.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
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