The Marcel at Gramercy Hotel

Great service, free upgrade to King sized bed, friendly staff, very chic and clean room, fun lounge in hotel!

I come from Cyprus which is one of the best countries in the Hotel Industry (especially my city Limassol) and i am working for one of them which is Columbia Hotels & Resorts. If i compare the hotel is average. If i do not i can say it is very beautifull boutique hotel which is very clean and that is all i want when i travel abroad. The fact that there is no breakfast, there is a complementary coffee and tea at 10th floor which closes at 10pm and that you pay 10 dollars for internet per devise are really but charactriristics. In our hotel we pay a lot of money every year to provide free internet to all guests. Having to pay so much was really frustrating. For what i wanted from a hotel (Beauty & cleanliness) was perfect

3rd ave and 24th, good location for visiting Gramercy/East village comfortable hotel and very clean In-room air conditioner is a bit loud-downside good value if you can get a room for under $200 a night and when they give you free internet (it may not be free)

mediocre internet large room, very noisy because A/C didn't work Very friendly, efficient staff

The particular room I stayed in was very small (one double-bed), but it made due. I would recommend making sure what size the room is before booking. Overall, the hotel is very nice. It's located about 20 min walking distance from little italy and 15 min walking distance from the empire state building. I thought the hotel was ideal because it was somewhat in the middle of everything. The staff is very friendly, just make sure to bring your own cotton swabs and cotton balls, they do not have any. Good hotel, a little pricey.

I really like the hotel. It was very clean. I enjoyed walking to Les Halles for brunch.

Great staff, extremely friendly and helpful. Clean, modern, fun place to stay. Tiny rooms, but that's what you get for the price in NYC.

I travel to NYC quite often and usually with groups. Most often we stay at larger chain hotels which are fine for what we do but when I'm by myself I prefer the smaller boutique hotels. They offer more personal service and it seems like you're staying in your own apartment. Located in a quieter part of town, if there is such a thing, makes it seem more like your neighborhood. The rooms are small but you really don't need a big room because you're hardly ever there. Unless you plan on doing some entertaining, they are just enough. Clean and comfortable. My only thoughts on the negative side, if any, are that the elevators seem to have a mind of their own and sometimes go right past your floor while waiting.

On the first night we were given a room that could barely fit a single bed. It was more like a closet. There was no closet. no minibar. one could stretch both hands and touch the walls... only on the second night were we given a normal sized room. Be aware.

The Marcel Hotel was perfect for us. Great location, safe and clean. The staff was very friendly and I would stay here again without hesitation. Bedding was very comfortable. We stayed in a standard room with Queen size bed which was ample. Reason for trip was to visit family only 2 blocks from hotel - could not have picked a better location. Restaurants and shopping are literally outside the front entrance, a few steps away. Parking garage is also across from hotel! Michael at the front desk was the most friendly attendant and started my stay on a happy note, thank you!