My wife and I had a great time in NYC. The hotel was great great service, excellent location. The only disappointment was everywhere around you was Christmas except the hotel. No tree or decorations. That being said I would stay there again as
when you are in NYC Christmas ia everywhere.
Upon check in walking through the lobby was very elegant the young lady who check us in was very polite and helpful through out our stay. She also provide a small birthday gift which I thought was very thoughtful with a personalized card. The room
was a bit small and the hotel was a very noise at night must be a party hotspot. other than that a good location.
Little rooms, almost no space, the elevators did not work for a day and the emergency stairs broght all the people to the kitchen, where the door was close.
Good location and housekeeping service, front door stuff was just ordinary.
Our son lives right across the street. Location could not be better for us.
I did have a mysterious charge to my account after I checked out. They blamed it on a computer glitch that charged me a deposit. It took 4 days, but I eventually got a
credit after I pointed it out to accounting.
I will give them a second try because they are so convenient to my son. At this point I will give a recommend. If I have another unknown charge, I will change my review.