$189 Avg/night
Rate and special offer based on Check-in: Sep 7, 2015 Check-out: Sep 8, 2015

The Empire Hotel

4 stars
View map of 44 West 63rd Street, New York, NY 10023

Hotel Overview

Ratings and reviews for The Empire Hotel

Overall score

3.7 / 5
5.01.0
287 out of 287
Amenities:
3.6
Cleanliness:
4.1
Hotel staff:
3.9
Comfort:
3.7
Location:
4.6
Value:
3.6

79% would recommend to a friend.

Sort by:
Review of The Empire Hotel

Reviewer score

2
5.01.0
Farah Al
Couples
New York
Jun 16, 2014

OKAY

Disappointed by the room size and amenities. Definitely the smallest room I've ever stayed in and the shower door was missing in the bathroom, which I thought was really weird. Would not stay there again. Location is good.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
2
Location:
3
Value:
2
Trip purpose:

Couples

Review of The Empire Hotel

Reviewer score

3
5.01.0
AWLuvTravel
Family
Wisconsin
Jun 12, 2014

Nice Hotel, Great Location

Lobby cool, location great- maybe would stay more central next time, but wonderful neighborhood- next to Central Park & Lincoln Center. You can walk to most other areas for example Times Square is a 20 min. walk away. The door man was super helpful arranging return transportation to airport. Front desk kindly reversed the extra charge for a suite upgrade. The queen bed pull out sofa was terrible. Told a supervisor the fist night but that was pretty much ignored. Told associate upon check out and she was more than helpful. It was not loud like some of the other reviews indicate and we were there on a Sat. The hotel is safe, nice, and good location- would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Family

Review of The Empire Hotel

Reviewer score

4
5.01.0
ritin77
Friends
NJ
Jun 11, 2014

Great Minus the Broken Elevator

The rooms were small but average for NYC. The AC didnt really keep the room that cool it was hard for it to keep up. The rooftop pool deck was good minus the fact I think non-hotel people were up there and we were lucky to get a chair. The drink service took forever so we just kept walking down to the 10th floor and got over selves drinks. The worst part by far was that not all the elevators were working so my mother and her friend who has hip problems had to walk down and up 10 flights.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Friends

Review of The Empire Hotel

Reviewer score

2
5.01.0
Sabrina123
Couples
Sarasota, Florida
Jun 10, 2014

And the nightmare began......

First impression: Adams family meets Lion King decor and cocktail lighting makes it impossible to see anything let alone put on makeup., First room was marginally larger than the bed - no room for 2 people to pass each other without one jumping on the bed. Upgraded to larger room with 2 queens, but same problem in negotiating the room. Only 2 small drawers . No where to hang dresses without them hitting the divider in the closet. Bathroom was a total joke. We were going to a very formal wedding but the boiler broke and we had rusty, dirty cold water to bathe in. No hope of repair before we left. Management tried to help, but they are swimming upstream here.. You had to close the door to use the sink behind it. The toilet leaked onto the floor and flooded the room. No one was sent to fix it until the 3rd call. Hotel is in serious need of re-habbing and bring your own lightbulbs if you want to see your face. mezzanine restroom was awful - no toilet paper or towels anywhere.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
4
Comfort:
1
Location:
4
Value:
1
Trip purpose:

Couples

Review of The Empire Hotel

Reviewer score

5
5.01.0
Skip A
Couples
Des Moines, IA
Jun 2, 2014

Wow!

The room was a corner suite with a great view of the Lincoln Center and a park below looking West and North. It was fun to be in the upper West side with the restaurants, shops and activities. The Metro was a short 4 block walk.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Dining tip: Short walk from hotel

The Amber asian restaurant was a very pleasant meal at an affordable price.

Review of The Empire Hotel

Reviewer score

2
5.01.0
stickfigure
Single
los angeles
Jun 1, 2014

not too great

horrible elevators, kind of skanky looking.... staff/people were great though, but i definitely will not be back here

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
4
Comfort:
2
Location:
2
Value:
1
Trip purpose:

Single

Review of The Empire Hotel

Reviewer score

1
5.01.0
Weekend wedding crasher
Couples
Boston MA
May 27, 2014

Terrible

Cold shower (hotel boiler was broken). Room smelled like a skunk. Poor lighting. No complimentary food or coffee -- $7.50 for a bottle of water. No view (window looked out onto tiny interior courtyard, consisting of a couple of air conditioners sitting on concrete). Highlight: relatively generous check-out time (noon).

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
4
Hotel staff:
3
Comfort:
1
Location:
5
Value:
2
Trip purpose:

Couples

Review of The Empire Hotel

Reviewer score

3
5.01.0
Recital in nyc
Family
Empire hotel
May 25, 2014

graduation

room was stuffy air not working properly waited firever each time for elevators had an interior room andbit was do dark snd dreary

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
2
Comfort:
2
Location:
5
Value:
1
Trip purpose:

Family

Review of The Empire Hotel

Reviewer score

4
5.01.0
Need Music
Friends
Baltimore, MD
May 2, 2014

Great for concerts at Lincoln Center

Very comfortable bed in a nicely decorated but typically small NY room. Location is adjacent to Lincoln Center, so perfect for getting to bed after the concert. Subway also is right across the street. Coffee and tea in the room cost about the same as at Starbucks on the corner. Gracious lobby has a bar. Staff are helpful. This was my second visit to this hotel, and I'll be returning.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Friends

Entertainment tip: Short walk from hotel

Go to the opera or the symphony or the ballet!

Review of The Empire Hotel

Reviewer score

3
5.01.0
Miss Sam
Family
London
Apr 22, 2014

Good location if seeing a lot of Broadway shows

Overall is it was good except for a couple of annoying things. There didn't seem to be any way to turn down the air con and it was cold on a couple of nights. Many times there were issues with the elevators. Sometimes only one or two out of four were working, which is quite noticeable with such a busy hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Family

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