Sheraton New York Times Square Hotel

4 stars
View map of 811 7th Avenue 53rd Street, 811 7th Avenue 53rd Street, New York, NY 10019

Hotel Overview

4/5

Overall score

91%

Would recommend

Amenities:
3.7
Cleanliness:
4.3
Hotel staff:
4.1
Comfort:
4
Location:
4.6
Value:
3.8
The Sheraton brand is synonymous with quality and style, and the Sheraton Times Square Hotel New York takes this idea to heart. Visitors are welcomed with views overlooking the bright neon lights of Times Square, and a recent multi-million dollar renovation has brought on-site services up to a cutting-edge level. At the end of a long day of sightseeing, visitors have the option of upscale dining in the Hudson Market or a more laidback experience in the Hudson Market Burger - where steaks are served up nightly. Don't forget to enjoy drinks in the Lobby Lounge for a relaxing end to your evening in the Big Apple.
Key facts
  • 1,781 guestrooms and suites
  • Hudson Market and Hudson Market Burger
  • Fitness center with spa facilities
  • Lobby bar
  • Meeting and event spaces
  • Parking garage (charges apply)
  • Expert concierge services
Neighborhood
This hotel is THE place to stay, play, and enjoy New York. Aside from the Statue of Liberty, Times Square is one of the most popular destinations for travelers stopping in New York City. The local cuisine ensures that guests are well fed, and the shopping on 5th Avenue provides opportunities for obtaining upscale souvenirs. Be prepared to see people milling around the area at all times of the day and night -  this is New York's epicenter, after all, where the excitement of Broadway is ever-present.
Hints and tips
Be sure to book a room that overlooks Times Square for an amazing view, especially in the evening, when all the glittering signs are lit up.

A trip to New York wouldn't be complete without a Broadway show; at the Lobby Theater Desk, guests can get help gaining access to some of the top shows. Fortunately, because of the hotel's convenient location, many theaters are just a couple of steps away.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Sheraton New York Times Square Hotel Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Exercise gym
Dining
Restaurant
Coffee maker in room
Services
Business center
Concierge desk
ATM/Cash machine
Multilingual
Shops/Commercial services
Tour desk
Internet
High-speed internet
Parking
Parking
Accessibility
Knock light (hearing impaired)
Room
Telephone
AM/FM alarm clock
Hairdryer in room
Cribs available
Ironing board
Smoke detectors

Hotel Map

40.7628 -73.982
Area served
City Center
Nearby airports
Newark Liberty International Airport, (EWR), 17.70, KM; John F. Kennedy International Airport, (JFK), 20.92, KM; LaGuardia Airport, (LGA), 9.66, KM;
Area description
Resort, Airport

Nearby points of interest

  • Equitable Center: 0.1 mi
  • Winter Garden Theatre: 0.1 mi
  • Neil Simon Theatre: 0.1 mi
  • August Wilson Theatre: 0.1 mi
  • Roseland: 0.1 mi
  • Circle in the Square Theatre: 0.2 mi
  • New Amsterdam Theater: 0.2 mi
  • Gershwin Theatre: 0.2 mi
  • CitySpire Center: 0.2 mi
  • Tuscan Square: 0.2 mi
  • Paine Webber Art Gallery: 0.2 mi
  • Ambassador Theatre: 0.2 mi
  • Carnegie Hall: 0.2 mi
  • Rose Museum: 0.2 mi
  • CBS Building: 0.2 mi
  • Equitable Center: 0.1 mi
  • Winter Garden Theatre: 0.1 mi
  • Neil Simon Theatre: 0.1 mi
  • August Wilson Theatre: 0.1 mi
  • Roseland: 0.1 mi
  • Circle in the Square Theatre: 0.2 mi
  • New Amsterdam Theater: 0.2 mi
  • Gershwin Theatre: 0.2 mi
  • CitySpire Center: 0.2 mi
  • Tuscan Square: 0.2 mi
  • Paine Webber Art Gallery: 0.2 mi
  • Ambassador Theatre: 0.2 mi
  • Carnegie Hall: 0.2 mi
  • Rose Museum: 0.2 mi
  • CBS Building: 0.2 mi
  • Taipei Gallery: 0.2 mi
  • American Craft Museum: 0.2 mi
  • Museum of American Folk Art: 0.2 mi
  • 57th Street: 0.2 mi
  • Eugene O'Neill Theatre: 0.2 mi
  • Walter Kerr Theatre: 0.2 mi
  • Municipal Art Society: 0.2 mi
  • Cort Theatre: 0.3 mi
  • Museum of Television and Radio: 0.3 mi
  • Marquis Theatre: 0.3 mi
  • Longacre Theatre: 0.3 mi
  • Radio City Music Hall: 0.3 mi
  • Duffy Square: 0.3 mi
  • Ethel Barrymore Theatre: 0.3 mi
  • Samuel J. Friedman Theatre: 0.3 mi
  • GE Building: 0.3 mi
  • Worldwide Plaza: 0.3 mi
  • Brooks Atkinson Theatre: 0.3 mi
  • Palace Theatre: 0.3 mi
  • Museum of Modern Art (MOMA): 0.3 mi
  • Museum of Arts and Design: 0.3 mi
  • Lunt-Fontanne Theatre: 0.3 mi
  • Rockefeller Center: 0.3 mi
  • NBC Studios: 0.3 mi
  • University Club: 0.4 mi
  • Nintendo World Store New Yok: 0.4 mi
  • Richard Rodgers Theatre: 0.4 mi
  • Henri Bendel: 0.4 mi
  • Columbus Circle mall: 0.4 mi
  • Diamond District: 0.4 mi

Dining

Hudson Market
Hudson Market offers daily buffet breakfast in a newly renovated classic setting.
Bistro
Be sure to stop by our new casual dining option for dinner, drinks, and so much more.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (130)

Ratings and reviews for Sheraton New York Times Square Hotel

Overall score

4 / 5
5.01.0
130 out of 130
Amenities:
3.7
Cleanliness:
4.3
Hotel staff:
4.1
Comfort:
4
Location:
4.6
Value:
3.8

91% would recommend to a friend.

Sort by:
Review of Sheraton New York Times Square Hotel

Reviewer score

4
5.01.0
JafiTX
Business
Dallas, TX
Jul 29, 2013

Good place to stay at TimeSquare

Nice hotel, friendly staffs, easy access Subway at 7th Ave station and Central Park.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Sheraton New York Times Square Hotel

Reviewer score

5
5.01.0
70 birthdat
Business
Boca raton , fl
Jun 24, 2013

Hotel

Room, very clean Asked for a higher floor with a view, got 49 floor and part view of the park. Amazing Very helpfully staff Good location. We were very happy

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Tony's, time squair Food creat great price

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Review of Sheraton New York Times Square Hotel

Reviewer score

3
5.01.0
StevieD1968
Business
PA
Jun 17, 2013

Barged In on!

We were surpised and scared to be wakened in the middle of the night at approximately 1:45 AM by another guest. Apparently the front desk thought our room was available and gave a room key to a couple. Good thing I had the additional room latch locked because they would have walked right in on us. Instead it sounded like someone was trying to break in!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton New York Times Square Hotel

Reviewer score

5
5.01.0
CalebD18
Business
Texas
Jun 16, 2013

Great value

Clean, nice staff, great location. Can't complain one bit.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton New York Times Square Hotel

Reviewer score

4
5.01.0
Wakako
Business
San Francisco, California
Jun 11, 2013

Great Location!

The hotel is located next to a subway station and 5-10 min walking distance from Times Square. It was close to the Central Park too! I couldn't ask for more!! Amenities was good, but we had to ask for new cups every day, and the housekeepers didn't carry cups... and when they did, they were hesitant to give them out. It didn't bother me that much, but I would have appreciated if they are more generous about it!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton New York Times Square Hotel

Reviewer score

4
5.01.0
Gemiini
Business
Chapel Hill, NC
Jun 8, 2013

Sheraton NYC Stay

Although the room was very pleasant and comfortable, there was a mix-up in our room assignment and the housekeeping kept coming to our door at all hours to check if it was occupied. They should have done a better job a tracking what rooms were occupied and not disturbed us. Otherwise it was a very nice room and the hotel is in a great location.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton New York Times Square Hotel

Reviewer score

5
5.01.0
staying in new york
Business
washington dc
Jun 7, 2013

good hotel

I stayed very briefly but it was clean and pleasant.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton New York Times Square Hotel

Reviewer score

3
5.01.0
Courtney MDER
Business
New Orleans, LA
Jun 3, 2013

Great location, super small room

The location of the Sheraton Times Square is perfect for being in the center of all the excitement of NYC Times Square. However, the room was very small which is to be expected in NYC and the bed was very unfortable! But everything was very clean and crisp.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Money-saving tip: Not Applicable

Take the city bus whenever possible. It is much cheaper than a cab ride and more scenic than the subways.

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Review of Sheraton New York Times Square Hotel

Reviewer score

4
5.01.0
MLB ASG Fan 2013
Business
Rhode Island
Jun 3, 2013

Great Location

The hotel was well located to great major tourist sites. Easy check in and out. Room was clean, room service was a little slow, but busy weekend at hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Legendary Carnegie Deli only 2 blocks away.

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Review of Sheraton New York Times Square Hotel

Reviewer score

4
5.01.0
Recycledelf
Business
Berkshire, London
Jun 1, 2013

Great location

Alex in reception checked us in. He was great! Room was comfortable however, the bath was tiny. We were offered complimentary mineral water but every single day had to ring down for it to be replenished, inlcudi speking directly with the housekeeping manager. We asked the maid 3 days running in a note. They took the tip but never replaced our water. Great hotel, with lovely staff and a fantastic location, but the housekeeping leaves little to be desired.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
2
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Not Applicable

Don't be fooled into paying high prices at restaurants close to the hotel (Lindy's for example). They are overpriced. We paid $18 there for a turkey sandwich, the bread was dry, the service bad, and it didn't come with any fries, sides etc. Ruby Tuesday was much fresher, cheaper, yet gave you many extras included in the price. Don't be scared of the hygiene of the hot dog vendors-you'll quickly notice they don't touch anything with their hands.

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