$151 Avg/night
Rate and special offer based on Check-in: May 10, 2015 Check-out: May 11, 2015

Sheraton New York Times Square Hotel

4 stars
View map of 811 7th Avenue 53rd Street, 811 7th Avenue 53rd Street, New York, NY 10019

Hotel Overview

Ratings and reviews for Sheraton New York Times Square Hotel

Overall score

4.1 / 5
5.01.0
132 out of 132
Amenities:
3.8
Cleanliness:
4.3
Hotel staff:
4.1
Comfort:
4
Location:
4.6
Value:
3.8

91% would recommend to a friend.

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Review of Sheraton New York Times Square Hotel

Reviewer score

3
5.01.0
Ziba
Business
Virginia
Jul 31, 2013

Just a few observations

The bathroom tiles need to be re-grouted or just cleaned with bleach. They looked dirty and also the bathroom smelled like urine and needs better ventilation. There is no free WiFi and that is a bit disappointing. The bed skirts appeared to have blood stains on them and need to be changed and cleaned. Otherwise, the location was great and the hotel staff is very friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Walk a short distance and get great food for the fraction of cost.

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Review of Sheraton New York Times Square Hotel

Reviewer score

4
5.01.0
JafiTX
Business
Dallas, TX
Jul 29, 2013

Good place to stay at TimeSquare

Nice hotel, friendly staffs, easy access Subway at 7th Ave station and Central Park.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Sheraton New York Times Square Hotel

Reviewer score

5
5.01.0
70 birthdat
Business
Boca raton , fl
Jun 24, 2013

Hotel

Room, very clean Asked for a higher floor with a view, got 49 floor and part view of the park. Amazing Very helpfully staff Good location. We were very happy

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Tony's, time squair Food creat great price

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Review of Sheraton New York Times Square Hotel

Reviewer score

3
5.01.0
StevieD1968
Business
PA
Jun 17, 2013

Barged In on!

We were surpised and scared to be wakened in the middle of the night at approximately 1:45 AM by another guest. Apparently the front desk thought our room was available and gave a room key to a couple. Good thing I had the additional room latch locked because they would have walked right in on us. Instead it sounded like someone was trying to break in!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Sheraton New York Times Square Hotel

Reviewer score

5
5.01.0
CalebD18
Business
Texas
Jun 16, 2013

Great value

Clean, nice staff, great location. Can't complain one bit.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sheraton New York Times Square Hotel

Reviewer score

4
5.01.0
Wakako
Business
San Francisco, California
Jun 11, 2013

Great Location!

The hotel is located next to a subway station and 5-10 min walking distance from Times Square. It was close to the Central Park too! I couldn't ask for more!! Amenities was good, but we had to ask for new cups every day, and the housekeepers didn't carry cups... and when they did, they were hesitant to give them out. It didn't bother me that much, but I would have appreciated if they are more generous about it!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Sheraton New York Times Square Hotel

Reviewer score

4
5.01.0
Gemiini
Business
Chapel Hill, NC
Jun 8, 2013

Sheraton NYC Stay

Although the room was very pleasant and comfortable, there was a mix-up in our room assignment and the housekeeping kept coming to our door at all hours to check if it was occupied. They should have done a better job a tracking what rooms were occupied and not disturbed us. Otherwise it was a very nice room and the hotel is in a great location.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of Sheraton New York Times Square Hotel

Reviewer score

5
5.01.0
staying in new york
Business
washington dc
Jun 7, 2013

good hotel

I stayed very briefly but it was clean and pleasant.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Sheraton New York Times Square Hotel

Reviewer score

3
5.01.0
Courtney MDER
Business
New Orleans, LA
Jun 3, 2013

Great location, super small room

The location of the Sheraton Times Square is perfect for being in the center of all the excitement of NYC Times Square. However, the room was very small which is to be expected in NYC and the bed was very unfortable! But everything was very clean and crisp.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Money-saving tip: Not Applicable

Take the city bus whenever possible. It is much cheaper than a cab ride and more scenic than the subways.

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Review of Sheraton New York Times Square Hotel

Reviewer score

4
5.01.0
MLB ASG Fan 2013
Business
Rhode Island
Jun 3, 2013

Great Location

The hotel was well located to great major tourist sites. Easy check in and out. Room was clean, room service was a little slow, but busy weekend at hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Legendary Carnegie Deli only 2 blocks away.

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