$199 Avg/night
Rate and special offer based on Check-in: Nov 25, 2014 Check-out: Nov 26, 2014

Sheraton New York Times Square Hotel

4 stars
811 7th Avenue 53rd Street, 811 7th Avenue 53rd Street, New York, NY 10019
Hotel Overview
Reviewer score
4.0
out of 5
119 reviews
Good value hotel in NYC

Hotel is clean and comfortable with rooms that are a reasonable size for NYC. It is close to Time... See full review

  • BusinessChris
  • Oct 14, 2014
GIRLS GETAWAY

Hotel location for us was perfect! Room was good, bed was very comfortable. Lobby computer usage... See full review

  • Love4Life
  • Sep 29, 2014
The Sheraton brand is synonymous with quality and style, and the Sheraton Times Square Hotel New York takes this idea to heart. Visitors are welcomed with views overlooking the bright neon lights of Times Square, and a recent multi-million dollar renovation has brought on-site services up to a cutting-edge level. At the end of a long day of sightseeing, visitors have the option of upscale dining in the Hudson Market or a more laidback experience in the Hudson Market Burger - where steaks are served up nightly. Don't forget to enjoy drinks in the Lobby Lounge for a relaxing end to your evening in the Big Apple.
Key facts
  • 1,781 guestrooms and suites
  • Hudson Market and Hudson Market Burger
  • Fitness center with spa facilities
  • Lobby bar
  • Meeting and event spaces
  • Parking garage (charges apply)
  • Expert concierge services
Neighborhood
This hotel is THE place to stay, play, and enjoy New York. Aside from the Statue of Liberty, Times Square is one of the most popular destinations for travelers stopping in New York City. The local cuisine ensures that guests are well fed, and the shopping on 5th Avenue provides opportunities for obtaining upscale souvenirs. Be prepared to see people milling around the area at all times of the day and night -  this is New York's epicenter, after all, where the excitement of Broadway is ever-present.
Hints and tips
Be sure to book a room that overlooks Times Square for an amazing view, especially in the evening, when all the glittering signs are lit up.

A trip to New York wouldn't be complete without a Broadway show; at the Lobby Theater Desk, guests can get help gaining access to some of the top shows. Fortunately, because of the hotel's convenient location, many theaters are just a couple of steps away.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

40.7628 -73.982
Area served
City Center
Nearby airports
Newark Liberty International Airport, (EWR), 17.70, KM; John F. Kennedy International Airport, (JFK), 20.92, KM; LaGuardia Airport, (LGA), 9.66, KM;
Area description
City Center, City Center

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Sheraton New York Times Square Hotel Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Exercise gym
Dining
Restaurant
Coffee maker in room
Services
Business center
Concierge desk
ATM/Cash machine
Multilingual
Shops/Commercial services
Tour desk
Internet
High-speed internet
Parking
Parking
Accessibility
Knock light (hearing impaired)
Room
Telephone
AM/FM alarm clock
Hairdryer in room
Cribs available
Ironing board
Smoke detectors

Nearby points of interest

  • Equitable Center: 0.1 mi
  • Winter Garden Theatre: 0.1 mi
  • August Wilson Theatre: 0.1 mi
  • Roseland: 0.1 mi
  • Circle in the Square Theatre: 0.2 mi
  • New Amsterdam Theater: 0.2 mi
  • Gershwin Theatre: 0.2 mi
  • CitySpire Center: 0.2 mi
  • Tuscan Square: 0.2 mi
  • Paine Webber Art Gallery: 0.2 mi
  • Ambassador Theatre: 0.2 mi
  • Carnegie Hall: 0.2 mi
  • Rose Museum: 0.2 mi
  • CBS Building: 0.2 mi
  • Taipei Gallery: 0.2 mi
  • Equitable Center: 0.1 mi
  • Winter Garden Theatre: 0.1 mi
  • August Wilson Theatre: 0.1 mi
  • Roseland: 0.1 mi
  • Circle in the Square Theatre: 0.2 mi
  • New Amsterdam Theater: 0.2 mi
  • Gershwin Theatre: 0.2 mi
  • CitySpire Center: 0.2 mi
  • Tuscan Square: 0.2 mi
  • Paine Webber Art Gallery: 0.2 mi
  • Ambassador Theatre: 0.2 mi
  • Carnegie Hall: 0.2 mi
  • Rose Museum: 0.2 mi
  • CBS Building: 0.2 mi
  • Taipei Gallery: 0.2 mi
  • American Craft Museum: 0.2 mi
  • Museum of American Folk Art: 0.2 mi
  • 57th Street: 0.2 mi
  • Eugene O'Neill Theatre: 0.2 mi
  • Walter Kerr Theatre: 0.2 mi
  • Municipal Art Society: 0.2 mi
  • Cort Theatre: 0.3 mi
  • Museum of Television and Radio: 0.3 mi
  • Marquis Theatre: 0.3 mi
  • Longacre Theatre: 0.3 mi
  • Radio City Music Hall: 0.3 mi
  • Duffy Square: 0.3 mi
  • Ethel Barrymore Theatre: 0.3 mi
  • Samuel J. Friedman Theatre: 0.3 mi
  • GE Building: 0.3 mi
  • Worldwide Plaza: 0.3 mi
  • Brooks Atkinson Theatre: 0.3 mi
  • Palace Theatre: 0.3 mi
  • Museum of Modern Art (MOMA): 0.3 mi
  • Museum of Arts and Design: 0.3 mi
  • Lunt-Fontanne Theatre: 0.3 mi
  • Rockefeller Center: 0.3 mi
  • NBC Studios: 0.3 mi
  • University Club: 0.4 mi
  • Nintendo World Store New Yok: 0.4 mi
  • Richard Rodgers Theatre: 0.4 mi
  • Henri Bendel: 0.4 mi
  • Columbus Circle mall: 0.4 mi
  • Diamond District: 0.4 mi
  • International Building: 0.4 mi

Dining

Hudson Market
Hudson Market offers daily buffet breakfast in a newly renovated classic setting.
Bistro
Be sure to stop by our new casual dining option for dinner, drinks, and so much more.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (119)

Ratings and reviews for Sheraton New York Times Square Hotel

Overall score

4 / 5
5.01.0
119 out of 119
Amenities:
3.7
Room cleanliness:
4.2
Hotel staff:
4.1
Room comfort:
3.9
Location:
4.6
Value:
3.8

91% would recommend to a friend.

Sort by:
Review of Sheraton New York Times Square Hotel

Reviewer score

5
5.01.0
Marco I love NYC
Santiago, Chile
Jan 17, 2013

Very good hotel, excellent location

Great staff, good not great. Only bad thing was that they had no free wifi at the room, something which is rather standard at other hotels. anyhow, OK.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
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Review of Sheraton New York Times Square Hotel

Reviewer score

5
5.01.0
Raegen
Business
Gainesville Fl.
Jan 2, 2014

Fantastic Customer Service

My friend and I booked a stay for our one night in NY. When we got to our room, we were so excited. Upon opening the closet, we found it jammed with empty shopping bags and empty computer/ipad /PS4 boxes. We immediately called the front desk and a manager came right to the room. She quickly had a staff worker clear out the closet and generously offered us a meal from the hotel. Although the closet trash was unexpected, the response time and action was outstanding.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sheraton New York Times Square Hotel

Reviewer score

4
5.01.0
Tracy and Helen
Business
Uk
Oct 12, 2013

Perfect five day break

Hotel was in a great location Staff very helpful. We had no faults and thoroughly enjoyed our stay

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sheraton New York Times Square Hotel

Reviewer score

4
5.01.0
mojh
Business
Morgantown, WV
Oct 4, 2013

Satisfactory with no big surprises.

Have stayed at this property before, and had better room. This one was quite cramped in size. There was a distinct odor of mold or mildew on the shower curtain, so first order of business was to find a drugstore to buy a bottle of bleach to clean up the bathroom. We never mentioned this to hotel, but on the second day of our stay, they replaced our shower curtain with a new one. Breakfast buffet is nice but rings in at $75.13 for two, enough for a weeks worth of groceries... Restaurant offers little more than burgers after breakfast and has limited hours. We will probably stay here again because of location location location.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Entertainment tip: Short walk from hotel

MoMA very close, easy walk to B'way theaters, shopping, Central Park.

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Review of Sheraton New York Times Square Hotel

Reviewer score

5
5.01.0
MargiePedRN
Business
St. Louis, MO
Sep 12, 2013

Fantastic anniversary getaway!

You couldn't beat the location! We walked to Broadway Shows, Time Square, Rockefeller Center and more. The hotel was very clean and what a great staff! The reception desk gave us a warm welcome and every staff member wanted to be of help! Hop On-Hop Off buses are available- took a night tour and saw NY at sunset! The bus takes you all over but we were interested in Ground Zero. Plenty of restaurants, diners and stores nearby- so many within walking distance. Took nearby subway to Yankee Stadium. People were very helpful when you asked for directions! We plan on going back- there is still so much to see. The Ground Zero Museum opens in 2014.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Would advise going to the discount ticket center in Times Square. They have plenty of tickets to the many Broadway Shows at reduced prices! Theaters are within walking distance from hotel.

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Review of Sheraton New York Times Square Hotel

Reviewer score

4
5.01.0
Kristen McNeely
Business
Raleigh, North Carolina
Sep 9, 2013

Amazing Time in New York City!

My family and I travelled to NYC and stayed at the Sheraton. We had an amazing time. Close to food, the D Train and Times Square! The staff was extremely friendly and helpful. The room was comfortable. The hotel was clean and beautiful. This was one of the best vacations!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton New York Times Square Hotel

Reviewer score

4
5.01.0
Miss Manhatten
Business
Toronto, Canada
Aug 20, 2013

Awesome hotel & location ! Loved it !

Loved the Sheraton New York Times Square. Busy lobby, hustling and bustling with people, great family atmosphere! Hotel has free internet cafe, free WI-FI in lobby area, helpful concierge & guest services. Location is excellent, five min walk to Times Square, Rockefeller Ctr & Central Park. 25 min walk to Empire State bldg. Close to subway for a quick ride to south Manhatten. Only issue was bathroom was very small & tight, little out-dated, otherwise great hotel! Strongly recommend it for mid-200s price range.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Park your car away, getting good walking shoes and walk!!

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Review of Sheraton New York Times Square Hotel

Reviewer score

2
5.01.0
Tracylynn
Business
Fredericksburg, VA
Aug 3, 2013

Women's Conference

Initially my encounter with staff was unpleasant because they were unfriendly, not welcoming. The luggage check-in staff that was apparently contracted out was rude. They did not return all my luggage, I found someone else's belongings in my bag and he threw my pillows on the floor at my feet. A hotel of this caliber should have coffee and tea available around the clock. The bed and pillows were very comfortable. The room was clean, however I could forego the snack machine and would rather have a microwave and mini-frig.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

The Diner across the street is open 24 hours and has great coffee, food, and service.

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Review of Sheraton New York Times Square Hotel

Reviewer score

3
5.01.0
Ziba
Business
Virginia
Jul 31, 2013

Just a few observations

The bathroom tiles need to be re-grouted or just cleaned with bleach. They looked dirty and also the bathroom smelled like urine and needs better ventilation. There is no free WiFi and that is a bit disappointing. The bed skirts appeared to have blood stains on them and need to be changed and cleaned. Otherwise, the location was great and the hotel staff is very friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Walk a short distance and get great food for the fraction of cost.

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Review of Sheraton New York Times Square Hotel

Reviewer score

4
5.01.0
JafiTX
Business
Dallas, TX
Jul 29, 2013

Good place to stay at TimeSquare

Nice hotel, friendly staffs, easy access Subway at 7th Ave station and Central Park.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton New York Times Square Hotel

Reviewer score

5
5.01.0
70 birthdat
Business
Boca raton , fl
Jun 24, 2013

Hotel

Room, very clean Asked for a higher floor with a view, got 49 floor and part view of the park. Amazing Very helpfully staff Good location. We were very happy

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Tony's, time squair Food creat great price

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