$169 Avg/night
Rate and special offer based on Check-in: Sep 7, 2015 Check-out: Sep 8, 2015

NYLO New York City

4 stars
View map of 2178 Broadway Avenue, New York, NY 10024

Hotel Overview

Reviewer score
4.0
out of 5
252 reviews
Location was the best

Bases on previous reviews, nothing came as a surprise to me. Location was the best part. Wish it... See full review

  • Lillian L.
  • Aug 30, 2015
Great value

great value clean cozy good place to stay. Good neighborhood close to subway. Cheaper and calmer... See full review

  • Laurent
  • Aug 3, 2015

A sophisticated and classic New York City hideaway, NYLO New York City boasts a location on famed Broadway Avenue in the trendy Upper West Side of Manhattan. Guests experience authentic NYC life within walking distance of its best attractions, including the American Museum of Natural History and Central Park, both only a few blocks away. Distinctive guest rooms invite serenity, and some feature private balconies as well as dramatic views of the Hudson River or Central Park. 

Location

Experience Manhattan right on Broadway Avenue in the trendy Upper West Side neighborhood. The American Museum of Natural History and Central Park are both within a few blocks, as is the subway station.

Rooms

Serene and contemporary with a touch of trendy, NYLO New York City's atmospheric guest rooms and suites deliver comfort with style. Views might include the Hudson River or Central Park. Choose from standard to deluxe double, with a range of amenities from flat-screen TV and Egyptian cotton bed linens to Wi-Fi (fees apply).

Property features

At Serafina Bar and Restaurant, indulge in a burst of Italian flavors in a vibrant setting. Work it off at the 24-hour fitness center, with state-of-the-art cardiovascular and weight equipment. Or retreat to the lofty guest-access balcony zone to relax and take in the city skyline.

Highlights

  • The 14th- and 16th-floor guest-access balconies provide views across the city
  • Serafina Bar and Restaurant

  • Walk to nearby Central Park to experience one of the greatest urban parklands in the world

Nearby attractions

  • American Museum of Natural History (0.6 mi/1 km)
  • Central Park (0.7 mi/1.1 km)
  • Lincoln Center for the Performing Arts (0.9 mi/1.5 km)
  • Metropolitan Museum of Art (1.6 mi/2.5 km)
  • Times Square (2.1 mi/3.3 km)
  • Museum of Modern Art (2.2 mi/3.6 km)
  • Rockefeller Center (2.4 mi/3.9 km)
  • Madison Square Garden (2.8 mi/4.5 km)
  • Empire State Building (3.1 mi/5 km)

Business

  • A 24-hour business center with Internet access (fees apply)
  • Hotel-wide Wi-Fi (fees apply)

Transportation

  • Grand Central Terminal (2.8 mi/4.5 km)
  • Penn Station (2.9 mi/4.7 km)
  • Statue Cruises, Battery Park (Statue of Liberty/Ellis Island ferry) (6.7 mi/7.8 km)
  • LaGuardia Airport (10.5 mi/16.9 km)
  • Newark Liberty International Airport (17.5 mi/28.2 km)
  • John F. Kennedy International Airport (19.5 mi/31.5 km)

Policies

Please note we accept pets at an additional charge of $40 USD.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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NYLO New York City Rooms

NYLO New York
Boasting 240 square-feet of contemporary elegance, combined with Upper West Side charm and tranquility - there's nothing "Standard" about these rooms. Perfect for NYC getaways or getting work done, you'll find all the comforts of home and more at NYLO New York City. 1 Queen Bed or 1 King Bed. Includes: Original Artwork from Local Emerging Artists, Flat-Screen TVs with HD Programming, NYLO NYTE Mattresses on Platform Beds, 100% Combed Cotton Triple Sheeting, High-Speed Wireless Internet ($14.10, inclusive of tax), In-Room Safe, Pure Bathroom Amenities, Complimentary Water on Arrival, Coffee Brewer / Tea Maker, Wood Flooring, Feather-Free Furnishings, Suede Drapery, Italian Bathrooms, Cambridge Towels, Terrycloth Bathrobes (by request), Daily Newspaper. All Rooms are NON-SMOKING.
NYLO Superior
With 260 square-feet of comfortable modern design, our Superior Rooms offer a choice of King or Queen-size beds. Step off our cheery, sunlit hallways into these spacious rooms for an Upper West Side retreat like no other. Includes: Original Artwork from Local Emerging Artists, Flat-Screen TVs with HD Programming, NYLO NYTE Mattresses on Platform Beds, 100% Combed Cotton Triple Sheeting, High-Speed Wireless Internet ($14.10, inclusive of tax), In-Room Safe, Pure Bathroom Amenities, Complimentary Water on Arrival, Coffee Brewer / Tea Maker, Wood Flooring, Feather-Free Furnishings, Suede Drapery, Italian Bathrooms, Cambridge Towels, Terrycloth Bathrobes (by request), Daily Newspaper. All Rooms are NON-SMOKING.
Deluxe Double Double
280 square-feet of space make our Deluxe Double Double Rooms ideal for family and friends traveling together. Each room accommodates up to 4 people, with 2 Double Beds. Includes: Original Artwork from Local Emerging Artists, Flat-Screen TVs with HD Programming, NYLO NYTE Mattresses on Platform Beds, 100% Combed Cotton Triple Sheeting, High-Speed Wireless Internet ($14.10, inclusive of tax), In-Room Safe, Pure Bathroom Amenities, Complimentary Water on Arrival, Coffee Brewer / Tea Maker, Wood Flooring, Feather-Free Furnishings, Suede Drapery, Italian Bathrooms, Cambridge Towels, Terrycloth Bathrobes (by request), Daily Newspaper. All Rooms are NON-SMOKING.
NYLO Deluxe King
Offering 340 square feet of oversized and contemporary elegance. Amenities include; Pure bathroom amenities, in-room safes large enough for a laptop, a NYLO NYTE mattress with Luxury 100% combed cotton triple sheeting, wood flooring and feather free. Complimentary water on arrival. In-room coffee. Daily Newspaper. All Rooms are NON-SMOKING.
NYLO Panoramic Deluxe
Showcasing 300 square feet of space, with private outdoor balcony and sit-out. Located on floors 14 and 15, offering amazing Central Park, Hudson River, or Upper West Side views. Upgrade yourself to something special! Amenities include; Pure bathroom amenities, in-room safes large enough for a laptop, a NYLO NYTE mattress with Luxury 100% combed cotton triple sheeting, wood flooring and feather free. Complimentary water on arrival. In-room coffee. Daily Newspaper. All Rooms are NON-SMOKING.
NYLO Deluxe Queen Queen Suite
With 450 square feet of space. An amazing option for family or friends traveling together. Your home away from home! Suite amenities include; Pure bathroom amenities, in-room safes large enough for a laptop, two queen beds with Luxury 100% combed cotton triple sheeting, wood flooring and feather free. Complimentary water on arrival. In-room coffee. Daily Newspaper. All Rooms are NON-SMOKING.
Lifestyle Loft
450 square feet with private outdoor balcony and a sitout - located on floors 14 through 16, offering breathtaking Central Park, Hudson River or Upper West Side views. Amenities include; Signature turn down service, Pure bathroom amenities, in-room safes large enough for a laptop, a NYLO NYTE mattress with Luxury 100% combed cotton triple sheeting, wood flooring and feather free. Complimentary water on arrival. In-room coffee, Daily Newspaper. Ideal for a romantic weekend escapade or weekday getaways far from the maddening midtown crowd. The ideal location for a proposal or celebrate a special occasion - the rest will be history! All Rooms are NON-SMOKING.

Amenities

  • WiFi
General
Concierge
Pet friendly
Activities
Fitness center or spa
Dining
Restaurant
Internet
WiFi
Accessibility
Accessible Rooms/Facilities

Nearby points of interest

  • Verdi Square: 0.2 mi
  • Children's Museum of Manhattan: 0.3 mi
  • Septuagesimo Uno: 0.3 mi
  • American Museum of Natural History: 0.4 mi
  • Sherman Square: 0.4 mi
  • Henry Luce Nature Observatory: 0.4 mi
  • Rose Center for Earth and Space: 0.4 mi
  • New York Historical Society: 0.4 mi
  • Beresford: 0.5 mi
  • Richard Tucker Square: 0.5 mi
  • Shakespeare Gardens: 0.6 mi
  • School of American Ballet: 0.6 mi
  • The Juilliard School: 0.6 mi
  • Lincoln Square: 0.6 mi
  • Vivian Beaumont Theater: 0.6 mi
  • Verdi Square: 0.2 mi
  • Children's Museum of Manhattan: 0.3 mi
  • Septuagesimo Uno: 0.3 mi
  • American Museum of Natural History: 0.4 mi
  • Sherman Square: 0.4 mi
  • Henry Luce Nature Observatory: 0.4 mi
  • Rose Center for Earth and Space: 0.4 mi
  • New York Historical Society: 0.4 mi
  • Beresford: 0.5 mi
  • Richard Tucker Square: 0.5 mi
  • Shakespeare Gardens: 0.6 mi
  • School of American Ballet: 0.6 mi
  • The Juilliard School: 0.6 mi
  • Lincoln Square: 0.6 mi
  • Vivian Beaumont Theater: 0.6 mi
  • Belvedere Castle: 0.6 mi
  • Americas Society: 0.7 mi
  • Metropolitan Opera: 0.7 mi
  • Soldiers' and Sailors' Monument: 0.7 mi
  • Dante Park: 0.7 mi
  • American Musical and Dramatic Academy: 0.8 mi
  • The Obelisk: 0.8 mi
  • Central Park: 0.8 mi
  • New York Institute of Technology: 0.9 mi
  • Studio 54: 0.9 mi
  • Broadway: 0.9 mi
  • Metropolitan Museum of Art: 0.9 mi
  • Lincoln Center: 0.9 mi
  • International Center of Photography: 1 mi
  • New York Coliseum: 1 mi
  • Victorian Gardens, Central Park: 1 mi
  • Columbus Circle mall: 1 mi
  • Museum of Arts and Design: 1 mi
  • The Frick Collection: 1 mi
  • Frick Collection: 1.1 mi
  • Madison Avenue: 1.1 mi
  • Whitney Museum of American Art: 1.1 mi
  • Central Park Zoo: 1.1 mi
  • Solomon Guggenheim Museum: 1.1 mi
  • National Academy: 1.2 mi
  • Takashimaya: 1.2 mi
  • Cooper-Hewitt: 1.2 mi
  • Andrew Carnegie Mansion: 1.2 mi
  • Municipal Art Society: 1.2 mi
  • Rose Museum: 1.2 mi

Dining

Serafina
Vibrant frescos grace the walls while the pizza oven and its aroma is the center of attraction. Offering delicious Northern Italian cuisine, Serafina Upper West prepares fresh pastas, pizzas, seafood and meats. Choose from lunch or dinner ad dine in or take-out. Friendly destination for everyone craving a fabulous Italian meal.

Hotel Policies

Check-in:
4:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for NYLO New York City

Overall score

4 / 5
5.01.0
252 out of 252
Amenities:
3.7
Cleanliness:
4.4
Hotel staff:
4.3
Comfort:
4.1
Location:
4.5
Value:
4.1

87% would recommend to a friend.

Sort by:
Review of NYLO New York City

Reviewer score

5
5.01.0
Lillian L.
Family
Long Beach
Aug 30, 2015

Location was the best

Bases on previous reviews, nothing came as a surprise to me. Location was the best part. Wish it would have had a mini fridge. Construction started at 7 am, and we were placed right next to it. I expected that, so I wasn't bothered. We were warned. The staff was friendly. Our room was clean. The bed was comfy. The elevators closest to us didn't work. And the one that did, was a scary experience everytime. Again, I expected that. Hopefully it's fixed next time we go.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of NYLO New York City

Reviewer score

3
5.01.0
Erik C.
Business
Frisco
Aug 19, 2015

Okay hotel, but not my favorite

The hotel was in a pretty good location in the city and reasonably priced, but the service and the noise from construction made for a disappointing stay. I tend to like to stay away from the mid-town touristy area and this hotel is a little further away on the west side. It's a short walk to a subway so getting around was easy. The room was okay and had some modern design touches. Unfortunately, next door there is a major construction project and, although one expects a bit of noise in Manhattan, it was really annoying. The staff wasn't particularly helpful, doing the minimum, and it felt a bit like I was interrupting them when I asked to check in/out or ask a question. The bar staff downstairs were downright aloof and spent a lot more time talking to each other and playing with their phones than serving the guests.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
2
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Review of NYLO New York City

Reviewer score

5
5.01.0
Laurent
Business
New York
Aug 3, 2015

Great value

great value clean cozy good place to stay. Good neighborhood close to subway. Cheaper and calmer than midtown

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of NYLO New York City

Reviewer score

3
5.01.0
Chicago Pete
Business
Chicago
Jul 29, 2015

Chicago business

Very happy with location.there was an invisible leak from the shower to the floor during stay,we survived lol.i was surprised that you didn't have a small fridge and even more when bottled water was extra. It's lack of respect for the customer and classless.the staff were all very pleasant and attentive.lastly when the concierges goes on break are you supposed to replace them?no one did and we had a not good experience.in summary the employees were just fine.managment is the problem.profit doesn't bring people back thoughtfulness does.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Review of NYLO New York City

Reviewer score

3
5.01.0
I.F.
Single
London
Jul 27, 2015

week stay in upper west side

Hotel is very nicely located, near central park, near subway, close to Columbus circle. Only downside is noisy construction on going, it is on 77th street so try to stay in room facing Broadway and upper floors.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Single

Review of NYLO New York City

Reviewer score

1
5.01.0
Fabio
Family
N/A
Jul 24, 2015

Rude staff , From Manager Norman to Engineer Saul

The air condition were not working at room so I sweat first night. The engineer sent to fix it next day did not know how and was rude to me . The Manager who called me trying to me me believe I was crazy and the air was working when it was not , did not understand a foreigner and did not understood my English so he thought I was offending the engineer and threatened to call the security to kick me out of the hotel , even I have payed in advance. Never stay there !!!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
1
Comfort:
1
Location:
2
Value:
2
Trip purpose:

Family

Review of NYLO New York City

Reviewer score

4
5.01.0
Michael b.
Business
tampa
Jul 20, 2015

Business

The staff was excellent, from the bar staff to the check-in desk. The hotel was generally nice, clean, and pleasant. Serafina's food was excellent. Generally had a great experience.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of NYLO New York City

Reviewer score

4
5.01.0
Judith D.
Couples
N/A
Jul 15, 2015

Nice wedding hotel

We arrived very early in the morning, weary from our flight and not expecting our room to be ready for hours. Instead, we not only got a room right away, but we were upgraded! It was a wonderful and much appreciated gesture! Our room had a nice modern urban feel and the bed was very comfortable. We found the room rate to be very reasonable would definitely stay there again!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Review of NYLO New York City

Reviewer score

5
5.01.0
Emily D.
Friends
N/A
Jul 8, 2015

Unforgettable 4th of July

Stayed in the penthouse suite. Such an amazing and spacious room. The view was spectacular from the balcony to the view from the bed. Definitely will be going back very soon and telling friends and family about my experience in this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Friends

Review of NYLO New York City

Reviewer score

5
5.01.0
Robert N.
Business
Denver
Jun 27, 2015

Little jewel upper west side

I'd never stayed here before but needed UWS location and the price was compelling low for UWS 70's so I was expecting compromises - none of which I found. Bed was perfect, plush and just the right firmness - in individual AC isn't 'window' but real (they put some money into it) so it was very responsive (rather nice in NYC summer) yet quiet. 'Contemporary' is the description but I found it to have twice the room I expected. Lots of places to put things (not 3), great closet, easy to use safe, nice bathroom and good spray shower - no waiting for hot water (like many above the 6th floor - I was on 12th). Two sets of two elevators - staff was spot-on: 1st ring answer, ready to help (not lurking), greetings from each and every one, housekeeping was cheery, thorough, courteous and accommodating (I went thru a lot of coffee). The keurig coffee maker and free bottled water was a pleasant surprise as was the nice bar off the lobby. Serafina is right there around the corner with access inside the hotel too (do the lasagna and chocolate soufflé - awesome). Value without compromise in quality is how I'd sum it up. They were continuing the remodel but staff went out of their way to place guests in rooms furthest from the workmen and they kept the workmen hours well controlled so as not to disturb sleeping. They are changing carpet out and a few other things but overall I will stay there again. Location can't be beat since you are a few minutes walk from 72nd & Broadway metro, Lincoln center, Central Park, etc. literally half the cost of what I would consider 'comparable'. If you stay then walk down broadway to 70th and grab a great lunch or brasserie at Cafe Luxembourg - another great spot.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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