WE ARRIVED IN THE CITY EARLY AND DECIDED TO CHECK WITH THE HOTEL TO SEE IF WE COULD POSSIBLY GET AN EARLY CHECK IN. THE YOUNG WOMAN THAT ANSWERED SAID SHE WOULD CHECK AND WHEN SHE CAME BACK TO THE PHONE SHE VERY KINDLY TOLD ME SHE HAD ARRANGED IT
AND WE COULD COME AT ANY TIME. ONCE WE GOT THERE THE STAFF COULDN'T HAVE BEEN MORE ACCOMODATING.
Perfect location for central park and short walk to broadway and times square.
Hotel was lovely and staff were very helpful but restaurant, room service and bar prices very expensive.
Would definately recommend buying the New York Pass, we had a 3
day pass with bus tours included and we seen all the main attractions plus a few we may not have considered.
First room they gave us was on a back street (58th Street)on the 7th floor and it was so noisy we couldn't sleep. They moved us up to the 17th floor the next night which was much better. Surely they've had complaints about noise on the south
side of the hotel before, so they should have considered this when assigning our room at check-in, given that this is at least the 4th time in 12 months we've stayed with them...and they knew it!
Hotel features (5 = best, 1 = worst):
Short walk from hotel
Park Blue, 158 West 58th St., just across from the 58th street hotel entrance, is great for drinks and hors d'ouvres - tapas. We ordered an assortment and skipped dinner...food was excellent!
I took an overnight flight from LA to NY and came NY about 8 am.I requested a window seat,but i did't get it and bassicly i can say that Delta is not so good (to LA i was flying with Virgin and little details made this trip much more nice).In JFK
i was trying to call carvel car company to give them number of my voucher - it took about 40 min (on line was that my call is very important for them...i don't recomend to use carvel, it took us about 2 hours to get to the hotel and driver wanted to pay me cash (i payed in advance) first, after he wanted tips very much and money for tools (we did't pass them). So i came to the hotel about 11 20 -11 30 and wanted to take a shouwer and go to a meeting, but my room was not ready and went to meeting and came about 1 pm - my room was ready.It is a good hotel very good lokaited,everything is nice, the only thing i did not like was sensetive mini bar (if you touch something it charges atomaticlly to your room), specialy if want to put your stuff in it