Hotel Metro

3 stars
45 West 35 Street, New York, NY 10001
Hotel Overview

4.2/5

Overall score

91%

Would recommend

Amenities:
3.9
Cleanliness:
4.6
Hotel staff:
4.3
Comfort:
4.1
Location:
4.6
Value:
4.3
Affordable elegance in midtown Manhattan, with free breakfast

One of only 75 New York City hotels recommended in the "2010 Michelin Guide New York City," the boutique Hotel Metro delivers affordability, style, service and location. Only a block from the Empire State Building, Fifth Avenue and the subway station, Hotel Metro offers a host of great extras, including free continental breakfast and free Wi-Fi, plus a business center, a fitness center, a library, an executive lounge, a restaurant and a bar with a rooftop terrace. Guest rooms feature elegant touches such as a marble bathroom.

Highlights

                                                                                                     

  • A location only a block from the Empire State Building and Fifth Avenue
  • Rooftop terrace bar, with a view of the Empire State Building
  • A library room with a fireplace

Location

The Midtown Manhattan Hotel Metro is a block from the Empire State Building, Fifth Avenue and the subway, and less than a 10-minute walk to Times Square.

Rooms

With traditionally sumptuous decor in an earthy palette, the contemporary-class guest rooms at Hotel Metro deliver comfort and cozy style. Each room includes free Wi-Fi, an iHome clock radio with an IPod docking station, Gilchrist and Soames bath amenities, a marble bathroom, a cordless phone with voice mail and premium cable. Renovated premier-class rooms add fresh and bold tailoring in addition to a pillow-top Serta mattress, a wall-mounted LCD TV, a Keurig coffee-maker, a granite work desk and a mini refrigerator. Both categories offer a two-bedroom family-room plan. One-bedroom suites and executive Jacuzzi rooms are also available.

Features


Start the day right with free continental breakfast and copy of The New York Times, or a workout at the fitness center. Then browse the serene library or relax in the Executive Guest Lounge. Metro Grill is open for lunch (except Saturday/Sunday) and dinner, and the rooftop terrace bar (open when weather permits) at Hotel Metro features a view of the Empire State Building.


Transportation

  • Penn Station (0.6 mi/1 km)
  • Grand Central Terminal (0.9 mi/1.5 km)
  • Statue Cruises, Battery Park (Statue of Liberty/Ellis Island ferry) (4.4 mi/7.1 km)
  • LaGuardia Airport (11.2 mi/18 km)
  • Newark Liberty International Airport (14.9 mi/24 km)
  • John F. Kennedy International Airport (16.9 mi/27.2 km)

Attractions

  • Empire State Building (0.2 mi/0.3 km)
  • Madison Square Garden (0.4 mi/0.6 km)
  • Times Square (0.6 mi/1 km)
  • Rockefeller Central (1 mi/1.6 km)
  • Central Park (1.3 mi/2.1 km)
  • Museum of Modern Art (1.3 mi/2.1 km)
  • Lincoln Center for the Performing Arts (2 mi/3.3 km)

Business

  • Free use of business center
  • Executive Guest Lounge for all guests
  • Free hotel-wide Wi-Fi access

Policies and fees

The hotel is now a nonsmoking property.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Metro Rooms

Contemporary Rooms
The Contemporary Queen has one queen bed. All Contemporary Rooms are located on floors 2 through 7 and feature: In-room laptop size safes, Iron and full size ironing board, Hairdryer, Cordless telephone with Voicemail, iHome clock radio with iPod docking station, Gilchrist & Soames amenities, Mini refrigerator, Marble bathrooms, Premium Cable, Prestige Suite Premium Pillow-top Mattresses by Serta, LCD Flat Screen TV
Premier King
A large room with one king bed. Premier Rooms are located on floors 8 through 12 and the Penthouse, and offer all the same amenities as the Contemporary Rooms, with these additional features: Located on higher floors, Prestige Suite Premium Pillow-top Mattresses by Serta, Wall-mounted LCD screen TV, In-room Keurig Coffee Maker, Ergonomic Work Chair with Granite working desk, well designed for functionality and comfort, Completely updated bathrooms featuring large marble and glass showers with rain shower heads, Mini-Refrigerator stocked with welcome beverages (non-alcoholic)
Contemporary Family Room
A large room with two bedrooms and one bath. The first bedroom has one double bed with a door that closes it off from the second bedroom which contains two double beds.
Premier Double
A large room with two double beds. Premier Rooms are located on floors 8 through 12 and the Penthouse, and offer all the same amenities as the Contemporary Rooms, with these additional features: Located on higher floors, Prestige Suite Premium Pillow-top Mattresses by Serta, Wall-mounted LCD screen TV, In-room Keurig Coffee Maker, Ergonomic Work Chair with Granite working desk, well designed for functionality and comfort, Completely updated bathrooms featuring large marble and glass showers with rain shower heads, Mini-Refrigerator stocked with welcome beverages (non-alcoholic)
Premier Queen
Premier Rooms are located on floors 8 through 12 and the Penthouse, and offer all the same amenities as the Contemporary Rooms, with these additional features: Located on higher floors, Prestige Suite Premium Pillow-top Mattresses by Serta, Wall-mounted LCD screen TV, In-room Keurig Coffee Maker, Ergonomic Work Chair with Granite working desk, well designed for functionality and comfort, Completely updated bathrooms featuring large marble and glass showers with rain shower heads, Mini-Refrigerator stocked with welcome beverages (non-alcoholic)
Mini-Double
A small room (approximately 125 square feet) for one or two people sharing one double bed.
Contemporary King
A large room with one king bed. Contemporary Rooms are located on floors 2 through 7 and feature: In-room laptop size safes, Iron and full size ironing board, Hairdryer, Cordless telephone with Voicemail, iHome clock radio with iPod docking station, Gilchrist & Soames amenities, Mini refrigerator, Marble bathrooms, Premium Cable, Prestige Suite Premium Pillow-top Mattresses by Serta, LCD Flat Screen TV.
Contemporary Twin
A lovely room with two single beds. Contemporary Rooms are located on floors 2 through 7 and feature: In-room laptop size safes, Iron and full size ironing board, Hairdryer, Cordless telephone with Voicemail, iHome clock radio with iPod docking station, Gilchrist & Soames amenities, Mini refrigerator, Marble bathrooms, Premium Cable, Prestige Suite Premium Pillow-top Mattresses by Serta, LCD Flat Screen TV.

Amenities

  • Free continental breakfast
  • Free internet
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Fitness center or spa
Fitness Center
Dining
Free continental breakfast
Bar/Lounge
Restaurant
Room service
Services
Business center
In-Room Safe
Barber/Beauty shop
Internet
Free internet

Hotel Map

40.75 -73.9861
Area served
New York, NY Manhattan, NY
Nearby airports
1) La Guardia Airport 2) JFK Interntational Airport 3) Newwark Airport
Area description
In the heart of Manhattan, near attractions, shopping and the midtown business district, the Metro is an excellent location for both corporate and leisure travelers. Less than one block from Macy's and from the Empire State Building.

Nearby points of interest

  • Herald Square: 0.1 mi
  • The King's College: 0.1 mi
  • American Academy of Dramatic Arts: 0.1 mi
  • Manhattan Mall: 0.2 mi
  • Macys: 0.2 mi
  • Lord & Taylor: 0.2 mi
  • Koreatown, Manhattan: 0.2 mi
  • Pierpont Morgan Library: 0.3 mi
  • Bryant Park: 0.3 mi
  • NY Public Library: 0.3 mi
  • Murray Hill: 0.3 mi
  • Penn Station: 0.3 mi
  • Bank of America Tower: 0.4 mi
  • Garment District: 0.4 mi
  • Condé Nast Building: 0.4 mi
  • Herald Square: 0.1 mi
  • The King's College: 0.1 mi
  • American Academy of Dramatic Arts: 0.1 mi
  • Manhattan Mall: 0.2 mi
  • Macys: 0.2 mi
  • Lord & Taylor: 0.2 mi
  • Koreatown, Manhattan: 0.2 mi
  • Pierpont Morgan Library: 0.3 mi
  • Bryant Park: 0.3 mi
  • NY Public Library: 0.3 mi
  • Murray Hill: 0.3 mi
  • Penn Station: 0.3 mi
  • Bank of America Tower: 0.4 mi
  • Garment District: 0.4 mi
  • Condé Nast Building: 0.4 mi
  • Stephen Sondheim Theatre: 0.4 mi
  • Town Hall: 0.4 mi
  • Nederlander Theatre: 0.4 mi
  • New Victory Theater: 0.4 mi
  • Theater District: 0.5 mi
  • Ford Center For The Performing Arts: 0.5 mi
  • American Airlines Theatre: 0.5 mi
  • Lower Plaza: 0.5 mi
  • Belasco Theatre: 0.5 mi
  • Museum at FIT: 0.5 mi
  • Foxwoods Theatre: 0.5 mi
  • New York Times Building: 0.5 mi
  • Grand Central Station: 0.5 mi
  • Port Authority Bus Terminal: 0.5 mi
  • Chester A. Arthur Home: 0.5 mi
  • Lyceum Theatre: 0.5 mi
  • Helen Hayes Theatre: 0.5 mi
  • Minskoff Theatre: 0.5 mi
  • MetLife Building: 0.5 mi
  • Majestic Theatre: 0.6 mi
  • Shubert Theatre: 0.6 mi
  • Broadhurst Theatre: 0.6 mi
  • Limelight Marketplace: 0.6 mi
  • Bernard B. Jacobs Theatre: 0.6 mi
  • Booth Theatre: 0.6 mi
  • Diamond District: 0.6 mi
  • John Golden Theatre: 0.6 mi
  • Music Box Theatre: 0.6 mi
  • Metropolitan Life Insurance Company Tower: 0.6 mi
  • Palace Theatre: 0.6 mi

Dining

Metro Grill
The Metro Grill serves lunch and dinner M-F, dinner only S-S. Our bar and cocktail lounge are open until 11:00pm Sun-Thur, and 12:am F-Sat.
Rooftop Bar
The roof terrace is open seasonally for our guests during most daytime hours. During the evenings, weather permitting, a bar that is also open to the public operates and while guests are certainly welcome, they need to make reservations with the restaurant for a table. On rare occasions the roof is booked as a party space and access can be limited or restricted during those periods (usually just a few hours per event).

Meeting facilities

Meeting Info
A conference room is available for small meetings or use as a showroom.

Hotel Policies

Check-in:
1600
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (288)

Ratings and reviews for Hotel Metro

Overall score

4.2 / 5
5.01.0
288 out of 288
Amenities:
3.9
Cleanliness:
4.6
Hotel staff:
4.3
Comfort:
4.1
Location:
4.6
Value:
4.3

91% would recommend to a friend.

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Review of Hotel Metro

Reviewer score

3
5.01.0
ReasonableGal
Business
Saratoga Springs, NY
Dec 10, 2012

Tough beginning.......

When I called in advance of arrival to ask for a room with two separate beds, the receptionist must have been having a bad day. She gave me a nasty reply about this being an reservation made through an online travel site so I'd have to take what I could get. Made me feel like a second class citizen and I hadn't even arrived yet! So upon arrival , I asked again for a room with two beds and was told that there weren't any. I went up to my assigned room which was the size of a postage stamp with a queen bed and the place reeked of bleach. Now I felt like a third class citizen. So I called down to the reception desk and asked for a room with a king bed and was told that for my online travel site reservation that this was not possible but one could be had for an additional upcharge. Which I paid to salvage the trip. The king room was very nice, a good size, quiet and with a nice bathroom. Similar experience with breakfast - the "included" breakfast was marginal but if you went to the attached bar through the lobby, you could get a decent breakfast which wasn't very expensive and made the start of the day much more pleasant. So all in all the hotel worked out for us, but I had to pay more to make comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

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Review of Hotel Metro

Reviewer score

2
5.01.0
LDNtoNYC
Business
London
Nov 29, 2012

Great location, shame about the hotel

I booked this hotel for myself and a friend for a 6 night stay in a twin room. It was an OK price for a last minute trip. We booked on a Sunday and flew out on a Tuesday. I was tempted to spend a little more for a better hotel but was convinced by the location, free wifi and inclusive breakfast - I thought how bad could it possibly be! When we arrived the hotel was the Art Deco style as described on the website. We were told at check in that we'd been 'updgraded' to a Queen room, however we wanted a Twin room. We were told there was no availability and that we'd have to ask the next day to change rooms. We got to our 'Queen sized' room which was far from regal! It was a tiny room with apparently a queen sized bed. The room was very dated and the bathroom was in serious need of updating. I was not impressed. The next day we spoke to reception who informed us that there was no availability once again. I asked to speak to management who then informed me there was a 'family room' available. At this point we thought they would switch us to this room as it was the only one available. We were then told we'd have to pay $155 extra a night for this and that we got a good deal for the upgraded queen room. At this point I was interested to see what the original room would be like if our tiny room for a week was an 'upgrade'! After making it clear they weren't going to switch the room, all of a sudden they had another room available at $55 more a night. Not impressed with this as any other hotel would make some provisions for their guests requirements. Basically they will give you the cheapest room available and then when you turn up charge you more for the room you wanted. If we'd paid the extra for the family room we could have stayed 5star in the same location!! Other points - the inclusive breakfast is limited, and served up on paper plates with plastic cutlery, they really know how to cut back. They also make a point of their 24 hour tea and coffee in the foyer - possibly because the rooms are too small for an area to keep the kettle etc. The mini bar was empty, we weren't expecting much! Didn't bother trying the restaurant. On a positive note the location is great. Literally a minute from Macy's and the Empire State Building! They have a roof top terrace which is a plus point. Most staff were friendly and helpful. The housekeeping staff had a habit of knocking and letting themselves into our room at 9am on most days! Overall, not a positive experience as we ended up in the small room for a week. In hindsight would have spent a little more for a 4 or 5 star hotel and paid extra for breakfast and wifi if needed. If you're going to book, go for it if you get a good deal but just note they may try and spring you with extra charges if you try and change rooms!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
2
Comfort:
1
Location:
5
Value:
1
Trip purpose:

Business

Shopping tip: Short walk from hotel

Macy's!

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Review of Hotel Metro

Reviewer score

3
5.01.0
Nielson
Business
Salt Lake City
Nov 21, 2012

Hotel Metro

Just fine - good price, liked having a complimentary breakfast, and location was perfect for us. Heating didn't work too well, and a couch or another chair would have been nice. Staff very friendly and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

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Review of Hotel Metro

Reviewer score

4
5.01.0
ChrisEL
Business
Storrs, CT
Oct 27, 2012

Quick Trip into NYC

The Hotel Metro is in a great location, right near Herald Square and close proximity to Macy's and many smaller shops. We went to a Broadway play and love the fact that it was a very doable walk from the hotel. We were upgraded to a suite and found the rooms to be spacious, clean and nicely appointed in an art deco style. Another great feature...a continental breakfast is provided free of charge each day. I'd highly recommend this place. Very reasonable!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Easy walk from hotel to the theater district and many shopping opportunities.

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Review of Hotel Metro

Reviewer score

5
5.01.0
anonemus
Business
Ohio
Oct 13, 2012

Great place to stay in NY

Fresh and clean. Small room but well appointed - everything you need within easy reach. Bathroom was large enough - everything clean and neat. Helpful and friendly staff. Good continental breakfast, internet and even a newspaper in the morning. Very central location.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Hotel Metro

Reviewer score

3
5.01.0
Another good day
Business
New York State
Oct 13, 2012

Serves it's purpose adequately

Well located off 5th Ave., near Penn Station, Madison Square Garden, Theater District, Times Square, Macys. Polite and genial young staff, helpful concierge, excellent coffee and real NY Bagels in breakfast room. Clean room/bath, otherwise no real ambiance. Serves it's purpose adequately.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Hotel Metro

Reviewer score

3
5.01.0
Chinchin
Business
NYC
Oct 8, 2012

This Isn't Union Square

I hate Times Square and when I booked this hotel it said Union Square. I made reservations at restaurants in Union square and come to find out - it was actually in Herald Square (near Time Square) which is my least favorite part of the city. The hotel itself was nice and the staff very friendly - but I would not have booked it had I realized the true location.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
1
Value:
3
Trip purpose:

Business

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Review of Hotel Metro

Reviewer score

4
5.01.0
j bolton
Business
london uk
Sep 12, 2012

city break

nice small hotel staff very helpful locaition very cental for manhatton nice continental breakfast very clean&nice room but noisy of a night with outside traffic but you are in cental manhatton so expect noise

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

shops dinning& night life on the door step you can walk to it all if you get tired cabs every were

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Review of Hotel Metro

Reviewer score

5
5.01.0
liltiger2
Business
Los Angeles, California
Aug 5, 2012

Simply Elegant

Hotel Metro is so lovely and the staff is very friendly! The continental breakfast and free wi-fi were worth the stay alone. The room was nice and clean and with more space than expected for a Manhattan hotel. Location was great too! We would love to stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Happy hour in the hotel bar 4-7.

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Review of Hotel Metro

Reviewer score

4
5.01.0
wooodoggie
Business
boston
Jul 21, 2012

good nyc hotel good price

In my past nyc experiences, i paid 190 per nite for the most disgusting hotels on earth. This hotel was only 160 with fees and was very clean. It was right near macys and the mall and was in walking distance of times square and other attractions. Room was very small but had all the necessities and was clean. Parking is available next door for 27 bux per day which is good for the city. Overall, great location and very clean. I would definitely go back.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

lot of good irish bars and resturants on side streets near hotel if you are looking to avoid the over priced tourist traps.

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