The front desk was pleasant and helpful. The rooms were clean and comfy. Easy access to everything that we wanted to see and do. The only thing that I don't recommend is the continental breakfast bar area. Their service was bad to begin with and
then I had to experience one of the rudest guests. But aside from that, we had a great time. My husband had to fly to NY for a second visit and returned to the same hotel.
I love the hotel in general. The front desk was very helpful and pleasant. The location was perfect and accessible to all things touristy in the city. Great coffee shops close by. We are native New Yorkers returning for a visit. The only thing
that the attendant at the coffee counter serving continental breakfast needs to work on their customer service.
Our concierge was so helpful in helping us get around. My friends and i had never been to ny before and he helped us get around using the subway!!! the staff was so nice and we really enjoyed out time.
Our family of mostly adults stayed in this hotel for our spring break trip. We loved the architecture of the building. The rooms were a nice size for New York City, and the staff was wonderful. While this hotel was not right in Times Square, it is
just a block or two from the subway stop. We never had any trouble getting anywhere, and loved coming back to this hotel every night. Would definitely recommend!
Conveniently located by the train and many cute cafes.
The room is small but very cute. The closet was unusable because of an ironing board taking up all the space. But overall good value for the money.
It was a quaint hotel, but narrow hallways and the smallest hotel room I've ever seen. The bathroom stayed cold because of the drafty window. The furnace was difficult to work. The staff was friendly, but their English was difficult to understand.
Hotel was very nice - small rooms, but that's okay - no free breakfast/coffee, but that's also okay - plenty of places close by to purchase breakfast or in the hotel lobby (coffee and bagels) - great location - great price - friendly staff