I recently relocated from NYC but came back for a few days to visit. Honestly, I expected the worse because of low cost of the room but was pleasantly suprised.
The hotel is clean, it has a great location, and the amenities are fantastic. I loved
that they didn't try to charge for every little thing. Free coffee & tea downstairs, free ice, free water, there was a safe in the room, free wifi (which worked), a little fridge in the room, great flat tv, extra bedding in the closet, bed was clean and crsip. The room was small, but the largest I've ever stayed in any hotel in NYC. The staff was also super friendly - checking in was easy, they hold your bags.
The only two things I would note that might bother people are: street noise and the hot water.
Street noise from outside is a given in nyc, especially in such a central location in the uws. The noise is mainly from buses and garbage trucks at night. Easy way to block it out is to turn on the air conditioner and run it on 'fan' mode.
I stayed on the top floor... so I wasn't surprised hot water didn't rush out immediately in the shower. It's an older well remodeled building. Turn the water on and give it a few depending on the time of day.
Overall - I would happily stay there again.
Was great stay. Rooms small but very clean and seems re furbished @7th floor. Front desk and help in room was excellent . Price could have included breakfast but no big deal. Don't get the location wrong.it was 5 min walk from the subway . Just
that its 15 min of a ride for town hence not city centre friendly...I love NYC so traveling isn't my problem.
Hotel features (5 = best, 1 = worst):
Make sure you call if woodburys s open before you buy your ticket.due to snow our day wasn't as lucky...
On the subway there are no discounts for those train tickets .cant fathom that given teh trains and platforms are so badly maintained and/or are so unclean
The staff is very pleasant and are quite accommodating. When we needed to extend our stay a few nights and the room we were in was already booked, they checked us into our new room at noon instead of making us wait until their 3pm check-in.
Room size was nice and comfortable, location awesome - hotel staff friendly and helpful. The noise from the street was almost unbearable. I would not stay there again with any kind of street side room. I faced 77th, not Broadway - and there was
noise off and on all night long. If you sleep well with all kinds of city sounds - go for it - otherwise I would ask for another area of the hotel, or stay somewhere else.