$108 Avg/night
Rate based on Check-in: May 10, 2015 Check-out: May 11, 2015

Holiday Inn Express MANHATTAN MIDTOWN WEST

3 stars
View map of 538 West 48th Street, New York, NY 10036

Hotel Overview

Reviewer score
3.5
out of 5
11 reviews
Holiday Inn at New York

I did loads of rescan before booking anything and when we arrived was very pleased with our choice.... See full review

  • Diddy
  • Dec 17, 2013
kind staff

The staff was really helpful for 5 of us to city tour. 4 of people came from overseas and they were... See full review

  • kangkang
  • Mar 21, 2015
It is our pleasure to welcome you to the Holiday Inn Express Manhattan Midtown West. We strive to provide you with a clean and comfortable room with friendly attentive service while you are away from home. Situated in Midtown West, the hotel is a nearby neighbor to many companies, offering easy access to IBM, Ford, General Motors, FedEx, UPS, Ogilvy & Mathers (WPP). Corporate rate programs are available for many companies which are eligible to earn IHG Rewards Club points. A 24-hour Business Center is available for your convenience. We are located near some of Manhattans most unique attractions such as Hells Kitchen, the Hudson River, Chelsea Piers, Manhattan Cruise Terminal, Intrepid Sea Air and Space Museum, Times Square, Theater District and many more. If that is not enough, our team is wholeheartedly committed in offering a diverse array of amenities to make our guests experience truly enjoyable. Our friendly staff is pleased to be of service and offer recommendations on superb restaurants, lounges, nightlife activities, high-end galleries, and shops – all within either a walking distance of the hotel or a quick subway or bus ride away. Start your day with complimentary Express Start breakfast. Pamper yourself in our fully equipped 24-hour fitness center. Take advantage of our complimentary hi-speed wireless Internet while you are relaxing on the outdoor patio. We want you to enjoy every day of your stay, so we pledge to your our service guarantee.

Recommendations for you

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Amenities

  • No smoking rooms/facilities
General
No smoking rooms/facilities
Ice machine
Activities
Golf
Tennis
Dining
Continental breakfast
Restaurant
Coffee maker in room
Services
Business center
Maid service
ATM/Cash machine
Shops/Commercial services
Car rental desk
FAX
Accessibility
Accessible facilities
Room
Satellite TV
Desk with lamp
Hairdryer in room
Temperature control
Ironing board

Nearby points of interest

  • Wollman Memorial Rink: 0.1 mi
  • DeWitt Clinton Park: 0.3 mi
  • Intrepid Sea-Air-Space Museum: 0.3 mi
  • Lion Theatre: 0.3 mi
  • Worldwide Plaza: 0.4 mi
  • Al Hirschfeld Theatre: 0.4 mi
  • Madame Tussauds: 0.4 mi
  • Ripley’s Believe It or Not! Times Square: 0.4 mi
  • Samuel J. Friedman Theatre: 0.5 mi
  • St. James Theatre: 0.5 mi
  • Eugene O'Neill Theatre: 0.5 mi
  • Gershwin Theatre: 0.5 mi
  • Imperial Theatre: 0.5 mi
  • Gerald Schoenfeld Theatre: 0.5 mi
  • John Golden Theatre: 0.5 mi
  • Wollman Memorial Rink: 0.1 mi
  • DeWitt Clinton Park: 0.3 mi
  • Intrepid Sea-Air-Space Museum: 0.3 mi
  • Lion Theatre: 0.3 mi
  • Worldwide Plaza: 0.4 mi
  • Al Hirschfeld Theatre: 0.4 mi
  • Madame Tussauds: 0.4 mi
  • Ripley’s Believe It or Not! Times Square: 0.4 mi
  • Samuel J. Friedman Theatre: 0.5 mi
  • St. James Theatre: 0.5 mi
  • Eugene O'Neill Theatre: 0.5 mi
  • Gershwin Theatre: 0.5 mi
  • Imperial Theatre: 0.5 mi
  • Gerald Schoenfeld Theatre: 0.5 mi
  • John Golden Theatre: 0.5 mi
  • Longacre Theatre: 0.5 mi
  • Walter Kerr Theatre: 0.5 mi
  • Richard Rodgers Theatre: 0.5 mi
  • Brooks Atkinson Theatre: 0.5 mi
  • Circle in the Square Theatre: 0.5 mi
  • Marquis Theatre: 0.5 mi
  • Music Box Theatre: 0.5 mi
  • August Wilson Theatre: 0.5 mi
  • Ethel Barrymore Theatre: 0.5 mi
  • Roseland: 0.5 mi
  • Neil Simon Theatre: 0.5 mi
  • Broadhurst Theatre: 0.5 mi
  • Port Authority Bus Terminal: 0.5 mi
  • Ambassador Theatre: 0.5 mi
  • Booth Theatre: 0.5 mi
  • Lunt-Fontanne Theatre: 0.5 mi
  • Bernard B. Jacobs Theatre: 0.6 mi
  • Shubert Theatre: 0.6 mi
  • Majestic Theatre: 0.6 mi
  • Helen Hayes Theatre: 0.6 mi
  • New York Times Building: 0.6 mi
  • Duffy Square: 0.6 mi
  • Winter Garden Theatre: 0.6 mi
  • Minskoff Theatre: 0.6 mi
  • Foxwoods Theatre: 0.6 mi
  • Palace Theatre: 0.6 mi
  • Ford Center For The Performing Arts: 0.6 mi
  • American Airlines Theatre: 0.6 mi
  • Jacob K. Javits Convention Center: 0.6 mi
  • New Victory Theater: 0.6 mi

Dining

Express Start Breakfast
Before you head out for your busy day, be sure to visit the complimentary Express Start Breakfast Bar to enjoy buffet style hot breakfast favorites like scrambled eggs or omelets, bacon or sausage, and biscuits. Selections rotated daily for variety.

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Holiday Inn Express MANHATTAN MIDTOWN WEST

Overall score

3.5 / 5
5.01.0
11 out of 11
Amenities:
3.5
Cleanliness:
4.1
Hotel staff:
4.2
Comfort:
3.9
Location:
4.1
Value:
3.6

82% would recommend to a friend.

Sort by:
Review of Holiday Inn Express MANHATTAN MIDTOWN WEST

Reviewer score

4
5.01.0
kangkang
Business
CYPRESS
Mar 21, 2015

kind staff

The staff was really helpful for 5 of us to city tour. 4 of people came from overseas and they were very happy about kindness by staff. Because 5 of us can not go by one taxi in NY, the staff leaded us to get in one mini van after her arrangement. Thank you...

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
2
Value:
4
Trip purpose:

Business

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Review of Holiday Inn Express MANHATTAN MIDTOWN WEST

Reviewer score

4
5.01.0
Yordestine2
Business
East Bethel
Jan 16, 2015

Nice hotel in the city

The hotel is much nicer than more expensive alternatives in the city. Walking distance to the convention center.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Holiday Inn Express MANHATTAN MIDTOWN WEST

Reviewer score

3
5.01.0
khadijah g
Business
new york
Nov 21, 2014

last minute

The room was nice and I would stay again. Room was a little cold.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

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Review of Holiday Inn Express MANHATTAN MIDTOWN WEST

Reviewer score

4
5.01.0
JorgeV.
Business
Boston, MA
Aug 25, 2014

Excellent value for a Manhattan vacation

We had a great time in Manhattan while staying at this hotel. There are many high quality cheap eats in the vicinity, while being close to Times Square, the Metro system, etc. The staff was very friendly and professional too. The inclusion of breakfast and wifi connectivity adds to its value.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Empanada Mama: https://www.empmamanyc.com/

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Review of Holiday Inn Express MANHATTAN MIDTOWN WEST

Reviewer score

4
5.01.0
NY Theatre Lovers
Business
Washington, DC
May 29, 2014

Good Choice

The hotel was conveniently located to the theatre district. The hotel staff was friendly, responsive, and very helpful. The free breakfast was expansive and appreciated. Unfortunately, the very loud construction across the street woke up my family earlier than desired.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of Holiday Inn Express MANHATTAN MIDTOWN WEST

Reviewer score

5
5.01.0
Diddy
Business
New York City
Dec 17, 2013

Holiday Inn at New York

I did loads of rescan before booking anything and when we arrived was very pleased with our choice. Decent size room very clean and maintaned. Staff were helpful with giving local information, good breakfast range. Yes would stop again and recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Holiday Inn Express MANHATTAN MIDTOWN WEST

Reviewer score

4
5.01.0
Vladimir karnaukh
Business
Russia
Oct 26, 2013

Best then expected

Very clean, friendly staff, affordable fitness facility, food area comfortable and quality of meal satisfactory ,

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Holiday Inn Express MANHATTAN MIDTOWN WEST

Reviewer score

5
5.01.0
Florida Girl
Business
Panama City, Florida
Oct 17, 2013

Great Hotel and Reasonable Price

We chose this hotel because they were running a great special and seemed to be the cleanest of hotels in the area. We arrived before check in time, but they were able to store our luggage until the check in time so we could go out and explore the city. The entire staff were extremely nice and helpful and made sure we had everything we needed. The concierge was knowledgeable and willing to help with whatever we needed. The hotel room was very small, but just what we needed, a nice place to sleep! The bed was comfortable and the shower was hot. I would definitely go back to this hotel and recommend it to everyone!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

9th street is only a couple blocks up and has a plethora of great cafes and restaurants.

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Review of Holiday Inn Express MANHATTAN MIDTOWN WEST

Reviewer score

1
5.01.0
5members
Business
Chicago
May 28, 2013

Work in Progress

We stayed for 1 night and the hotel only opened 4 days before we got there so there are lots of improvements needed. The location is convenient and he rooms were clean but very small. The problems started when we came back to check in at 4PM. When we tried to retrieve our checked bags, the employee did not know which bags were ours even though they were tagged with numbers. We had 2 rooms and wanted them on the same floor but they only had 1 room available that was clean, so one of the staff had to manually check the 2nd room before they can give it to us. We waited 1 hour for the 2nd room. One of the rooms had a tv remote that had no batteries so they had to contact maintenance to provide the batteries that never came. Each time you tried to call the front desk, the phones would never be answered and the lines were 10-15 people deep at the front desk with their own issues. There were other guests sitting in the hallway waiting for their rooms to be available.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
1
Comfort:
2
Location:
1
Value:
1
Trip purpose:

Business

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Review of Holiday Inn Express MANHATTAN MIDTOWN WEST

Reviewer score

4
5.01.0
Sophi Kumar
Business
Manchester U.K
May 28, 2013

Great location, great value

We enjoyed our stay at holiday inn. Location was perfect, it was 5 minutes walking distance to the center of manhattan. Customer service was impressive, friendly staff. Breakfast was good, filled ourselves with toast, muffins, eggs etc... If I visited New York again I would surely book holiday inn again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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